Professional Documents
Culture Documents
Issue 57 - Sept - Oct
Issue 57 - Sept - Oct
A special mention to Susie Quirk, Kylie Catterall and Chris Owen for Page 7
their hard work as well as the Infrastructure Planning Branch and Healthy Chow
Sinclair Knight Merz. Value Awards
Melbourne Cup Luncheon
The International Water Association Conference (Reuse09) saw the
receipt of the Best Poster Prize, titled “GCWF Recycled Water Strategy Page 8
Consultation Framework – A Journey” and the recognition of Young GCW Dragons (Dragon Boating Team)
Water Professional Best Oral Presenter – Rachelle Willis. Touch Football 2009
What is the Glycemic Index
Congratulations to Kim Evans, John Warmington, Kerry Snell and Claire Page 9
Connell who prepared the poster. Well done Rachelle Willis! This
Culture Club - Poland
award is a testament to the great research work you have been
undertaking.
To get involved in Safe Work Week you can: All devices are being recycled through the Australian Recycle
Book your place at one of Ian’s seminars by clicking on the Program.
link or viewing in G:\Share\4 Q&P\1ManSGroup\5
OH&S\BOOKING SHEET for Ian Johnson Presentation.doc The program will be concluding at the end of October 2009. We
Enter the Safety at Home competition by sending your encourage you to donate any unused devices to support Gold
home safety ideas to Ksenia Grischeff via email or internal Coast Water in this initiative.
mail for a chance to win $50 to spend at Pacific Fair
Read more on external safety activities on the Workplace For more information visit www.goldcoastwater.com.au/
Health & Safety Qld website. http://www.deir.qld.gov.au/ communityrecyclephones
workplace/
Contact Ksenia Grischeff x8660 for more information.
National Water Week, 18 – 24 October, is a national schedule half filling the sink to rinse dishes or clean fruit and vege-
of programs and events that encourage the protection, reha- tables
bilitation and improvement of water environments. These having 4 minute showers
include streams, wetlands, waterways, beaches and estuaries. turning the tap off while brushing teeth or shaving
As a part of our celebrations and support of initiatives such as ensuring dishwashers and washing machines are full
National Water Week, we are thanking you, GCW staff, for using a broom to sweep paved outdoor areas
conserving water over the past year. We recognise your con- checking for leaks regularly and fixing them
tinued efforts to conserve water and request your continued installing a dual flush toilet
support by:
Gold Coast Water has implemented the Community Recycle Phone Program and School Mural Design Competition as part of
National Water Week. For further information please visit www.goldcoastwater.com.au/nationalwaterweek
Page 2
The 7th International Water Association Gold Coast Water Trivia Night
World Congress on Water Reclamation Submitted by Shannon McDonagh
and Reuse (Reuse09)
Submitted by Claire Connell A night of fun, laughter and dancing was the Gold Coast Water
Trivia Night!
The 7th International Water Association World Congress
Held Friday 2 October 2009 at the Nerang Bicentennial Hall,
on Water Reclamation and Reuse (Reuse09) was held in
David Wilson and Bruce Douglas humoured attendees with their
Brisbane on 20-25 September 2009. Gold Coast Water
slick style of comedy and wit.
(GCW) played a key role at the conference through
presentations and poster displays. A conference booth
This, integrated with some interpretative dance moves, and
and technical tour of the Pimpama Recycled Water
some interesting questions resulted in a great social occasion for
Treatment Plant showcased our up and coming product,
all.
Class A+ recycled water.
The winning team,
Session two of the conference, chaired by the Manager of
The Stiff Necks,
Infrastructure Planning, Bill Capati, showcased one of
consisting of
GCW’s leading recycled water initiatives - the
Krystal McMillan,
implementation of the Pimpama Coomera Waterfuture
Shaun Daley, Sean
Master Plan. The Pimpama Coomera Waterfuture Project
Ackaert, Rob
technical session was well received by participants and
Paolini and
included presentations by Dick Went, Kirsten Howell and
Damien Guard,
Rachelle Willis. It also included a presentation by Mike
showcased their
Dudding from Sinclair Knight Merz.
competitive spirit,
which nearly
Rachelle Willis’s impressive presentation skills earned her
knocked Leoni
the Young Water Professional Best Oral Presenter for her
Ring out!
presentation titled “Pimpama-Coomera dual reticulation
end use study: baseline situational context and post
Second came The
commission end use prediction.”
Dominators, the
quiet achievers in
The Pimpama Coomera dual reticulation end use study is
the back corner!
a key component of the Gold Coast Watersaver End Use
This team consisted
Project. A study being undertaken by GCW and Griffith
of Cameron
University.
Molenda, Tony
Scoles, Sean
GCW exhibited two posters at the conference. One poster
Mackay, Caroline
titled “Gold Coast Waterfuture Recycled Water Strategy
Jemphrey and
Consultation Framework - A Journey,” was submitted by
Stephanie Inch.
Kim Evans, John Warmington and Claire Connell, and
designed by Kerry Snell. It was awarded Best Poster
Wooden spoon
through public vote.
award went to
The Kittens,
The poster illustrated the consultation and development
encompassing
process of the draft Recycled Water Strategy.
Tina Sparkes, Jill
Scott, Evelyne
Congratulations to everyone who contributed to Reuse09.
Hardy and Leoni
Reuse09 was a great opportunity to promote GCW to a
Guymer, who
large number of national and international conference
proudly held their
delegates.
wooden spoons,
particularly after
getting their
‘Marshmallow
World question
right.
Thank you to all that attended. Feedback has indicated that the
evening was enjoyed by all and we look forward to similar
events here at Gold Coast Water in the future.
Page 3
A new era for Scientific Services Submitted by Angela O’Brien
Scientific Services is now located at the Smart Water Research Centre (SWRC) at
Southport with a number of State Government, university and water industry entities that
form a centre of excellence for water research. This relocation combines the Griffith
University and the Scientific Services laboratories, providing enhanced research and
commercial opportunities and access to specialised equipment and resources.
Staff are excited about working in a purpose built facility, having increased opportunities
for collaboration on joint research projects and assisting with monitoring programs
involved in validating new and emerging treatment technologies and online monitoring
systems.
Scientific Services’ new contact number is 07-5581 1960 with the postal address
remaining the same.
For those that are not aware, the new Gold Coast Water website is
live! Please take a look and let the Community Engagement team
know if any amends are required to content that you may manage.
Visit www.goldcoastwater.com.au
Page 4
A Personal account of an OH&S incident
The accident, support, recovery, rehabilitation and GCW’s Strategic Key Performance
workplace upskilling Indicators Submitted by Jasmine Taylor
Submitted by Bill Capati & Anna West Ask someone what a
The August monthly Key Performance Indicator (KPI) is and you’ll probably
technical meeting included a powerful account of an incident get an answer along the lines of: “It’s something I have
that involved a brave and very lucky man, Ian Johnson. Ian was to report against on a regular basis”.
severely burnt in 1991 during an explosion when he entering a Whilst this is true, a KPI is much more than an arbitrary
wastewater pipeline pit. reporting requirement. KPIs are an integral to driving
the direction of Gold Coast Water (GCW). They also
Ian recalled the reactions of his workmates in the seconds help in making sound business decisions and are often
following the incident as he quickly climbed back up the pit evidence that we are meeting regulatory requirements
ladder while alight. Luckily his colleagues were able to help or performing at best industry standards.
extinguish the flames with dirt and run to a nearby ambulance
station for assistance. Ian was flown to Brisbane where he How KPIs drive the business:
received emergency medical treatment and was unable to return KPIs are essentially derived from what is important to
home for two months. our business. They provide the focus for our day-to-day
efforts as an organisation and individually.
Ian’s slideshow contained graphic photos of his injuries from the
incident. He detailed the physical pain that resulted from the The process of developing KPIs forces us to truly
burns and subsequent treatment, as well as the decades of consider and understand what our core objectives and
recovery on a social and mental level. He explained how he had priorities are for the period (usually a year).
to overcome these elements, creating further obstacles to his Once the core objectives have been defined, KPIs are
recovery. To Ian’s credit, he is now able to speak confidently developed and appropriate measures and reporting
about his experiences and share the important safety warning periods are assigned to each. These are usually set to
with others. either industry standards or at a level to drive
improvement.
Ian explained how wearing woolen socks helped save his feet, as
they provided excellent protection against the flames. The nylon How KPIs impact on business decisions and operations:
safety vest and football shorts he was wearing however
Measurement of our performance provides
intensified the impact. The safety vest shrank rapidly in the
information to management on where we are doing
intense heat, making it difficult to remove and making his
well, where we are experiencing issues and the reasons
injuries more severe. With our abundance of Australian wool
behind those issues. This feedback guides our decisions
fabrics available, I wonder if we can do more to promote its use
about future work, such as improvement to projects or
in protective clothing in the industry.
changes in operational procedures.
Tests following the incident indicated that the oxygen level in How they are impacted by external requirements:
the pit was approximately 80%, creating a highly combustible
As well as our internally driven KPIs, there are some
atmosphere. The incident closed down all confined space entries
KPIs that are linked to external regulatory
across the country for 24 hours and heightened awareness of
requirements. Some form part of benchmarking
oxygen enriched atmospheres and confined space entry
exercises.
procedures. A publication was subsequently released by the
Division of Workplace Health and Safety QLD. We encourage GCW reports to a number of external agencies
everyone to review the contents of their confined space entry including, BoM, DERM, and DLGSR. Several of our KPIs
protocol to ensure they address information regarding oxygen are included in the annual National Performance
and explosive atmospheric conditions. Ian reminded us that Report - a comparative report of water utilities.
safety is ultimately the individual’s responsibility, but he also
advised us to double-check what our workmates are doing to Comparing ourselves to other water utilities helps drive
ensure they are safely working as well. performance improvement by identifying areas in
which we are performing above industry standard and
Ian’s long but successful recovery is a testament to his where there is room for improvement.
tremendous courage and How KPIs affect you:
positive attitude.
Whether you are responsible for reporting on KPIs or
Ian is a dedicated member of not, your day-to-day actions contribute to the
the water industry and performance of GCW. This impacts on business
continues to contribute to decisions, budgets and regulatory compliance.
award-winning projects. We As you go about your work, remember that your
were very fortunate to listen actions support GCW in meeting its core objectives and
to Ian’s presentation and I am that you can contribute to the business’s success, not
sure that all those who only through your day-to-day performance, but by
attended the evening were identifying ways in which we can do things better.
moved and inspired.
Ian Johnson and Anna West during For further information on GCW’s Strategic KPIs and
vote of thanks on behalf of AWA reporting requirements please contact either Julia
x8832 or Teresa x8365.
Page 5
Movember (the month formerly known as November), is a raising activities, followed by an end of month sausage sizzle.
moustache growing charity event held annually during The GCW Movember champion will be announced at this.
November that raises funds and awareness for men's health.
If you are interested in joining the GCW team, please contact
Did you know that: Kerry Snell of x8758 or ksnell@goldcoastwater.com.au.
depression affects 1 in 6 men...and most don't seek help. The Mo Rules:
Untreated depression is a leading risk factor for suicide
Rule #1 - Once registered, each Mo Bro must start 1 Movember
every year 2,900 Australian men die from prostate with a clean shaven face
cancer and over 18,000 will be diagnosed with prostate
cancer Rule #2 - Then, for the entire month of Movember, each Mo
Men are often far less healthy than women. Bro must grow and groom a moustache according to these
rules.
The average life expectancy for men is five years less
than females (presently 78 compared to 83). There is to be no joining the mo to the side burns – that’s
a beard
Men access health services 30-40% less than women,
thereby denying themselves the chance for prevention There is to be no joining of the handlebars on the chin –
and early detection of common diseases. that’s a Goatee
Why?
A small complimentary growth under the bottom lip is
Lack of awareness about the very real health issues faced by allowed (AKA the Tickler)
males. The good old "she'll be right" attitude and a reluctance
to see a doctor about an illness or for regular medical checks Join a Team
also contribute to the problems Step 1: Accept the invitation
The aim of Movember is to change this attitude, make men's request from your Team Captain
health fun by putting the Mo back on the face of fashion and Step 2: Once registered, you will
raise some serious funds for men’s key health issues. be sent advice on how to raise
The money raised by Movember is used to raise awareness of funds
men's health issues and are donated to the Prostate Cancer Step 3: Help recruit friends,
Foundation of Australia (PCFA) and beyondblue: the national family and colleagues to join
depression initiative. your team
The PCFA and beyondblue will also use the funds to fund Step 4: Grow your Mo
research and increase support networks for those men who
suffer from prostate cancer and depression. Step 5: Gather donations to help
change the face of men's health
This year, Gold Coast Water (GCW) will again be entering a
team into Movember to support this worthwhile charity. Step 6: Attend an official Gala
During the month of Movember there will be a series of fund- Parté or host your own end of
SOURCE: http://au.movember.com/
Page 6
Fit for Life HEALTHY CHOW
Chilli Chicken with Asparagus
Ingredients (serves 4)
July Winner: Scientific Services 1/3 cup oyster sauce
1/3 cup sweet chilli sauce
The Scientific Services (SS) team has greatly extending the range of 500g fresh thick rice
NATA accredited chemical and microbiological tests at two recent NATA noodles (see note)
assessment visits. The accreditation expansion was achieved in an 2 tablespoons peanut oil
environment of staff changes, some shortages and an increasing 600g chicken breast
workload due to changing customer demands. fillets, trimmed, thinly
sliced
The additional work involved in preparing for the move to the new lab 2 bunches asparagus, trimmed, cut into 5cm lengths
makes the achievement even more impressive. These accreditations 1 long red chilli, deseeded, thinly sliced lengthways
enable the lab to deliver wider services to our customers and enhance 2 garlic cloves, finely chopped
the revenue generating opportunities. 1 teaspoon sesame oil
1 bunch baby bok choy, trimmed, leaves and stems
separated, thinly sliced
August Winner: Susie Quirk
Method
While standing in for her Team Leader during a period of intense, Combine oyster sauce and sweet chilli sauce in a jug.
critical negotiation with an external agency, Susie demonstrated a very Place noodles in a large, heatproof bowl. Cover with
high level of professional dedication, empathy, knowledge and boiling water. Stand for 1 minute. Drain. Separate
commitment to obtain the best possible outcome for both GCW while noodles and set aside.
recognising the needs of the agency involved. Heat a wok over high heat until hot. Add 2 teaspoons
peanut oil and swirl to coat. Add half the chicken and
stir-fry for 2 to 3 minutes or until just cooked through.
Critical negotiations such as this are usually undertaken at a much Transfer to a plate. Repeat with 2 teaspoons peanut oil
higher level than Susie is currently. Susie has however, demonstrated and remaining chicken.
that she is more than capable of applying herself at these higher levels, Add remaining peanut oil to wok. Add asparagus,
particularly when the outcome requires advanced skills in negotiation, chilli, garlic and sesame oil. Stir-fry for 2 minutes. Add
diplomacy and communication. Susie represents the character of person noodles, bok choy stems, chicken and combined sauces.
that will ensure we meet our objectives and visions in the future. Stir-fry for 1 minute or until heated through. Add bok
choy leaves. Stir-fry for 15 seconds or until leaves
wilted. Serve.
Page 7
Fit for Life
GOLD COAST WATER DRAGONS!!! Touch Football 2009 Submitted by Kevin Organ
Submitted by Michael Hopewell
This year was a keenly fought affair with great
companionship between both sides to get teams on the
paddock. There were also heated moments where the
referee nearly needed boxing experience to keep them
apart.
We kicked off a bit later this year with the first game on
the 4 August. Good weather coupled with great
enthusiasm from the Outdoor Team lead to 8 tries with
Inside Teams score being 5. A very high scoring game.
The Gold Coast Water Dragons turned out in great numbers on a Game three started as a state of origin game with both
beautiful spring morning to compete in this years Cancer Council sides keen to impress. It was neck and neck right up to
Corporate Dragon Boat Regatta held at Lake Orr, Varsity Lakes. the last minute with the score 3 points to 2 when an
With a brief training session under the marquee and a few casual intercept was taken by the indoor team to tie the scores.
stretches, it was time to get into the boat for our first heat. The day This means the indoor team retain the trophy.
started well for the inexperienced crew with a second place! The
feedback from the spectators on the shore was also encouraging This concludes another great year of touch and we hope
and confirmed that we would be one of the teams to beat. to play one last time next year.
In the second heat of the day I would like to thank all people involved.
we hit our strides and came
across the line in first place. This
was an amazing effort as we
were against more experienced
teams that train together
regularly. However, there was
more to come.
When it came time for the major final, all the Gold Coast Water
Dragons crew were in high spirits after the success in previous races.
The early pace was frantic and after 200metres, little more than a
Your Fit For Life Taskforce Is….
dragon head separated all four teams across the finish line.
Unfortunately, the official results placed us in fourth position. Alan Chris
The Gold Coast Water Dragons can certainly hold their heads high Martin Owen
and who knows what we would have been possible with a few x4856 x8026
training sessions on the water. It was great to see that everyone
involved enjoyed the day and hopefully we can all return for
another attempt at the trophy next year. Evelyne Kevin
I would like to thank Fit for Life for making it possible to enter a Hardy Organ
team in this years Cancer Council Regatta and assist in raising funds x8322 x4746
for a very worthy cause.
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Fit for Life
Page 9
Fit for Life
Culture Club
Cześć!" (hello!). Poland is a country with beautiful lakes, elegant We are well known for:
mountains, historic monuments and many natural riches. In the North there Vodka - Poland
is the beautiful Baltic Sea, while in the South lies the natural boundary of the produces and exports
Carpathian Mountains. Polish people are known for their strong conviction both grain- and potato-
to maintain their culture and language and yes, we enjoy a vodka or two! based Vodkas. Most of
the high-quality brands
We have a few half to nearly full-blood Poles working at Gold Coast Water. are produced in pot
stills and they have the
Jerzy Bednarski is a Project Manager within Infrastructure Delivery and oldest distillery in the
was born in Poland in the town of Kluczbork (South-West of Poland) by a world
Polish father and a French mother. Jerzy’s favourite food is pork Amber from the Baltic
schnitzel, baby potato with dill, sauerkraut, and no, he wouldn't give up a sea (L—R) Evelyne Hardy, Jerzy Bednarski, Simone
good Aussie lamb roast for a date with Tom Cruise. Arrived in Australia in Art house vintage movie Siwka, Rick Pak
1982, went back several times to visit but has now made Australia his posters
home.
Dumplings
Simone Siwka is a Project Manager within Demand Management and
was born in Australia yet her first language was Polish. Her mother, who Food:
was born in Bielsko Biala (South Poland), came to Australia when she Typical Polish dishes are very “smacznego!”, hearty meals and include:
was 11 on a boat called Australis. Simone’s father had Polish parents,
speaks fluent Polish and is first generation Australian who grew up in Pierogi (which are like dumplings with different stuffing’s i.e.: cheese/
Melbourne, St Kilda. Simone’s family celebrates the traditional Polish potato, mushroom, meat
Christmas and Easter each year. Her favourite food is Pierogi and Placki or strawberries. Bigos (which is a hunters stew). Sauerkraut (cabbage
with dill which are made from potatoes and Milanowek which is a cream with chopped onion).
fudge. Golabki (stuffed cabbage leaf with a seasoned mince filling). Barszcz
Rick Pak is a Incident Management & Business Continuity Officer and czerwony: hot refreshing beetroot soup, sometimes with dumplings or a
was born in New Zealand to Polish refugee parents who are both still hard boiled egg. Żurek: sour rye soup with potato, sausage or an egg,
alive and residing in the original family homestead in Papatoetoe, sometimes served in a bread loaf. Placki kartoflane which are fried
Auckland, NZ. They were born in the South Eastern part of Poland and potato pancakes.
repatriated to New Zealand after WW2. Rick enjoys all types of food but
particularly likes the Continental/Polish cuisine, followed of course by the Some Traditions & Myths:
compulsory local beer (or two) or a glass of a nice pinot noir. Christmas is celebrated on Christmas Eve, not on the morning of the 25th
Evelyne Hardy is the PA to Manager of Service Delivery. Her mother In Poland the traditional Christmas meal is known as Wigilia ("Vigil"),
was born in a village called Kamembrut, which in those days was part of and being invited to attend a Wigilia dinner with a family is considered a
Poland. During the war, borders changed and that part of Poland high honour.
became part of the Ukraine. Ukraine then became part of the Soviet There is an urban legend that the Polish flag was created when a white
Union and now have their independence from Russia. Evelyne’s parents flag was taken to battle and a soldier died and fell on the bottom half of
met during the war and then immigrated and settled in NSW in 1949. the flag and his blood stained the flag
Evelyne likes the foods from Poland, Ukraine and Germany and enjoys Geographically, Poland is not in the Eastern Europe. It is in the very
celebrating Christmas and Easter the traditional way.
centre of Europe.
Some facts about Poland:
Language:
The population of Poland is 39 million There are 32 letters in the Polish alphabet, including 9 vowels.
Warsaw is the capital city of Poland For example: ‘Vodka is very good for you’ is written as: ‘Vodka jest bardzo
Poland is the 9th biggest country in Europe and it shares frontiers with dobry dla was’
seven countries: Russia, Lithuania, Belarus, Ukraine, Slovakia, the Czech
Republic, and Germany Famous Poles:
Summers are generally warm, with average temperatures between 20 °C Pope John Paul II - served as Pope of the Catholic Church and
and 27 °C. Winters are cold, with average temperatures around 3 °C in Sovereign of Vatican City from 16 October 1978 until his death almost 27
the northwest and −8 °C in the northeast years later
Poles have won 17 Nobel prizes till date, including four Peace Prizes and Marie Sklodowska Curie - the first and only Nobel laureate in two
five in Literature different sciences and first female professor at the Sorbonne University
Some Polish beer is 10% alcohol! Nicolaus Copernicus - Polish born astronomer was the first person to
propose that the earth was not the centre of the universe
Chopin - the classical composer Frédéric Chopin, born in Poland to a
Polish mother and a French-expatriate father (hence his French name)
Page 10