TO HOLD A CALL-Press the hold key, to retrieve a held callPress the line key (flashing green) to cancel a transferred CALL-While caller is on the line, (do not hold call) Dial extension number, and wait for reply, and hang up.
TO HOLD A CALL-Press the hold key, to retrieve a held callPress the line key (flashing green) to cancel a transferred CALL-While caller is on the line, (do not hold call) Dial extension number, and wait for reply, and hang up.
TO HOLD A CALL-Press the hold key, to retrieve a held callPress the line key (flashing green) to cancel a transferred CALL-While caller is on the line, (do not hold call) Dial extension number, and wait for reply, and hang up.
TO HOLD A CALL-Press the hold key, to retrieve a held callPress the line key (flashing green) to cancel a transferred CALL-While caller is on the line, (do not hold call) Dial extension number, and wait for reply, and hang up.
TO ANSWER A CALL-Lift receiver TO HANG UP A CALL-Replace the receiver or press the release key
TO TRANSFER A CALL-While caller is on the line, (do not hold call) Dial he extension number, and wait for reply, and hang up.
TO CANCEL A TRANSFERRED CALL- Call on line, (do not hold call) Dial extension number, if you get no reply, cancel the transferred call by pressing the release key , Then press the line key (flashing green) to return to the caller.
TO HOLD A CALL-Press the hold key, to retrieve a held call- Press the line key (flashing green).
TO PICK UP A CALL AT ANOTHER EXTENTION- Lift the handset and press the Pick Up key.
TONE KEY- this key allows you to use touch-tone keys, e.g.; if an Auto Attendant answers you, Press the TONE key to allow you use touch-tone.
AUTOMATIC CALL BACK-Upon receipt of a busy tone, Press # key.
CONFRENCE CALLS ( 3 way calls)- Dial first number, when answered, Dial second number, when answered Dial 50.
TO PARK A CALL- while caller is on the line, Press 12 and hang up receiver. To retrieve Parked call, Lift receiver and Dial 12 followed by extension number where call was originally parked.
MASTER DIVERT
TO DIVERT TO AN EXTENTION NUMBER- Press the Mdivert key followed by the extension number and release key .
TO DIVERT TO YOUR VOICEMAIL- Press the Mdivert key followed by your mail key , and your release key.
TO DIVERT TO A MOBILE/EXTERNAL NUMBER- Press the MDivert key followed by 9 and the external number followed by the MDivert key again and then Release.
TO CANCEL ANY DIVERT- Dial 60 and release key.
PERSONAL SPEED DIALS
Speed dials save under codes 0-9
TO PROGRAM A SPEED DIAL- Press the directory key followed by the information key , type in the first code (0). Type in the name ( 6 characters) shown on your screen, press the ok key , then type in 9 and the number and press ok key again.To program the next number press the information key again , followed by the next code (1), the name, number and so on as above. When you have finished programming your numbers, press the release key.
TO DIAL OUT A SPEED DIAL- Press the directory key followed by the relevant code. (0-9).
DIAL BY NAME
Your directory will list all internal and all saved external numbers. To find names and numbers, Press and hold the directory key for 2 seconds. Type in the1st letter of the persons FIRST name and use your navigator key to scroll through the names. Note; e.g. if you are looking for a name beginning with L Press 5 on your keypad and begin scrolling from J you can not press 5 three times as on a mobile phone. When the correct name is found press the ok key to dial.
VOICEMAIL Your phone will automatically divert to voicemail after 4 rings.
TO SET UP YOUR VOICEMAIL FOR THE FIRST TIME Press the flashing mail key And listen to the prompts. You will be asked to enter a 4 digit password and press # to confirm. You will be asked to record your name and press # to confirm, once this is done you may hang up. If you wish to record your own voice message follow the prompts in 800.
TO RETRIEVE A VOICEMAIL OR TEXT MESSAGE
Text means a missed call (caller ID) it will show the number of a missed call)
When your mail key is flashing, press it and enter your 4 digit personal password. Your Voice and text will appear on your screen e.g.; Voice 1 / Text 0 To listen to your voice message press 1 To check your text press 3 To delete voice or text press 2
TO DIAL INTO YOUR MAILBOX FROM OUTSIDE THE OFFICE Dial
TO MODIFY YOUR PHONE
DIAL 800
You will hear the following options
Opt 1 Mailbox 1 to record your greeting 2 to listen to your greeting 4 to record your name 5 to modify notify mode
Opt 2 Assistant- 1 is colleague 2 is external no 3 is mobile no 4 is operator # to confirm
Opt 3 Configure- 1 is to change ring tone 2 is screen brightness 3 is headset
Opt 4 Personal Options 1- to change password 2- to change language