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Manual de Servicio Epson TM-U220
Manual de Servicio Epson TM-U220
Manual de Servicio Epson TM-U220
Service manual
TM-U220 Series
(Type-A)
Issued date
Issued by
English
404619500
Rev. A
EPSON
EPSON
SEIKO EPSON CORPORATION
Printed in Japan
Confidential
BY USING THIS DOCUMENT, YOU AGREE TO ABIDE BY THE TERMS OF THIS AGREEMENT. PLEASE RETURN
THIS DOCUMENT IMMEDIATELY IF YOU DO NOT AGREE TO THESE TERMS.
This document contains confidential, proprietary information of Seiko Epson Corporation or its affiliates. You
must keep such information confidential. If the user is a business entity or organization, you must limit disclosure
to those of your employees, agents, and contractors who have a need to know and who are also bound by
obligations of confidentiality.
On the earlier of (a) termination of your relationship with Seiko Epson, or (b) Seiko Epsons request, you must
stop using the confidential information. You must then return or destroy the information, as directed by Seiko
Epson.
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immediately notify Seiko Epson. You agree to give Seiko Epson reasonable cooperation and assistance in the
negotiation.
You may use confidential information only for the purpose of operating or servicing the products to which the
document relates, unless you obtain the prior written consent of Seiko Epson for some other use.
Seiko Epson warrants that it has the right to disclose the confidential information. SEIKO EPSON MAKES NO
OTHER WARRANTIES CONCERNING THE CONFIDENTIAL INFORMATION OR ANY OTHER
INFORMATION IN THE DOCUMENT, INCLUDING (WITHOUT LIMITATION) ANY WARRANTY OF TITLE
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No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any
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The contents of this document are subject to change without notice. Please contact us for the latest information.
While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no
responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporations operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by Seiko Epson Corporation.
Cautions
Rev. A
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Contents
For Safe Repair and Maintenance Work . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Key to Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Precautions on Maintenance/Repair/Inspection . . . . . . . . . . .
Modular Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aim of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manual Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
iv
v
v
vi
vi
vi
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1
2
5
Chapter 3 Troubleshooting
Preparations for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Before Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Diagnosing Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Symptoms and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Symptoms when the power is On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Symptoms when the all function test is executed. . . . . . . . . . . . . . . . . . 15
Symptoms for other operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Test Points on the Main Circuit Board Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Resistance Values of Printer Mechanism Components . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4 Disassembly and Assembly
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standard Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lubrication Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tool List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes for Assembly and Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shortest Route for Disassembly of Major Parts . . . . . . . . . . . . . . . . . . . . . . . .
Disassembling the TM-U220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disassembling the Mechanism Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disassembling the Carriage Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disassembling the Frame Rotation Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disassembling the Roll Paper Guide / Roll Paper Holder . . . . . . . . . . . . . . .
Disassembling the Autocutter unit / Fixed Blade Holder Assembly . . . . . . . . .
Reference of Disassembly and Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reference of Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
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3
4
6
8
10
12
14
16
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ii
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Rev. A
iii
Confidential
For Safe Repair and Maintenance Work
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.
WARNING:
You must follow warnings carefully to avoid serious bodily injury.
CAUTION:
Observe cautions to avoid minor injury to yourself, damage to your equipment, or loss of
data.
Note:
Notes have important information and useful tips on the operation of your equipment.
iv
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WARNING:
Be sure to use the EPSON-supplied fuse on the circuit board. Use of the other fuse
may result in fire.
Remove the power cord and all other cables from this product before disassembly
or reassembly to prevent electrical shock.
To prevent the possibility of electrical shock, do not perform maintenance, repair, or
inspection during a thunderstorm.
Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise. Continued use may lead to fire or electric shock. Immediately unplug
the equipment.
Only disassemble this product as described in this manual. Do not make
modifications to the unit. Tampering with this product may result in injury, fire, or
electric shock.
Be sure to use the specified power source. Connection to an improper power source
may cause fire or shock.
Never insert or disconnect the power plug with wet hands. Doing so may result in
severe shock.
CAUTION:
Parts on the circuit board may become hot during operation. Therefore, wait
approximately 10 minutes after turning the power off before touching them.
To avoid injury, take care not to insert fingers or any part of the hand in the paper roll
opening where the manual cutter is installed.
Do not open the paper roll cover without taking the necessary precautions, as this
can result in injury from the autocutter fixed blade.
Modular Connectors
Use the modular connectors specifically designed for the cash drawer and customer display for
this product. Do not connect these connectors to an ordinary telephone line.
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About This Manual
Aim of the Manual
This manual was created to provide the information on printer maintenance and repair required
by technicians who handle this work.
Manual Content
The manual is made up of the following sections
vi
Chapter 1
Product Overview
Chapter 2
Repair Guide
Chapter 3
Troubleshooting
Chapter 4
Disassembly and
Assembly
Chapter 5
Chapter 6
Appendix
Parts List
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Chapter 1
Product Overview
The TM-U220 (Type-A) is a serial impact dot-matrix printer for POS systems that can print on
roll paper of various widths.
TM-U220 (Type-A)
Selection
Description
Interface type
UB-S01 (RS-232)
UB-P02II (IEEE1284 (bidirectional parallel))
EPSON UB universal interface board options
Autocutter setting
Note: Selections in the table above may be added to or changed in the future.
dpi: dots per 25.4 mm (dots per inch)
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Chapter 2
Repair Guide
This chapter gives instructions to complete repair of the product. Follow the process in this
section for repair.
Repair Process
Outline of repair
Check each item before and after repair, as shown in the following flowchart. This chapter
explains the operations to confirm the normal state of the operation of items in the flowchart.
If an item is in a state other than the normal state, follow the instructions in the chapter to
troubleshoot based on the symptom.
Repair flow
Troubleshooting
Assembly/disassembly
Adjustment/setting
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Printer status checks
Operation
Power on.
Perform other
checks of
operation.
Once you have confirmed the printer status using the table above, you can perform the
necessary functions below.
Identification of defective parts (See Chapter 3).
Preparation for replacing parts (Read and follow the precautions and notes at the beginning
of Chapter 4).
Parts replacement, assembly, and disassembly (See Chapter 4).
Adjustment and setting (See Chapter 5).
Preparation for shipment (See the Chapter 6 before sending the printer back to the
customer).
Self-test
Operation
The Self-test can be operated by using the service utility or operating the panel.See page 2-12
about the panel operation.
Before running the self-test, make sure roll paper and a ribbon are correctly installed in the
printer. Then turn power off. To run the self-test, turn the power on while holding down the
FEED button.
The first page of the self-test printout should look like the example in the table below. To print
the second part of the self-test, press FEED again.
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Explanation
Version information
Main program version
Boot program version
Interface classification
Interface information
Receive buffer capacity *1)
Busy release conditions for receive buffer full *2)
Busy condition *3)
Resident character *4)
7Paper roll width *5)
Note:
*1)Differs depending on DIP SW1-2.
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Roll pattern
Normal print result
Explanation
Black (6 lines)
Red (6 lines)
Red (6 lines)
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Service Utility
Using the service utility, you can confirm the printer status and change settings. The following
section explains the operation for confirming the printer status.
* To use the repair functions in the service utility, a password is required. Refer to the manual
supplied with the service utility for the password.
1. Model selection:
Select the TM-U220 (for either Type B or Type D model printers).
2. Communication condition selection:
Select the I/F used with the printer. You can confirm the communication conditions set for
the printer by running the self-test. Refer to the self-test section for details.
3. Communication test:
4. Confirm the communication status with the connected printer. Normally, the following
message appears.
.
When the communication conditions are set correctly, the following functions are available.
Self-test Mode 1: Outputs the same results as the self-test printout of status.
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Self-test Mode 2: Outputs the same results as the self-test printout of the roll pattern.
Real-time status: Lets you confirm sensor operations, such as cover open/close, in real
time.
Printer status: Lets you read and set the printer values collectively. Also, you can save
the settings to a file, read the set values in the file, and the display the default state. Refer
to the chapter on adjustment settings.
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Select the test elements and click the Start button to start the all function test.
Using this test, you can check the following functions for the printer.
Communication function:
You can confirm that communication with the printer is enabled/disabled.
Setting function:
Reads and prints on the status sheet the status settings for EPSON NV memory, memory
switches, communication conditions, and customized value.
Receipt print function:
Prints patterns to confirm print operations and print quality.
Roll paper cut function:
For printers with an autocutter, cuts roll paper after each printing on the roll.
Drawer open/close function:
Runs a test of drawer open/close operation while printing the receipt pattern. Be sure to
connect the drawer kick to the printer before executing the all function test.
Sensor function:
Confirms the operation of sensors controlling and detecting printer operations. The checking
method for the sensor indicated with the arrow is displayed on the screen. Operate the
printer following the instructions on the screen.
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Output result
When the printer operates normally, the following sheet is printed. Refer to the chapters on
Troubleshooting and Adjustment and Setting when print results differ.
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Receipt print
Normal print result
Explanation
Note:
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Status print
Normal print result
Explanation
Execution date is printed.
Execution time is printed.
EPSON is printed.
TM-U220 is printed.
Serial no. for the product is printed. *1)
Setting status of memory switch is printed. *2)
Setting status of customize value is printed. *3)
Partial cut is performed. *4)
Note:
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Normal print result
Note:
*1, 2) When some data was used by an user, it is
necessary to backup and restore.
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Report print
Normal print result
Explanation
Execution date is printed.
Execution time is printed.
EPSON is printed.
TM-U220 is printed.
Serial no. for the product is printed.
Execution status of all function test is printed.
Test result of sensor operation is printed. *1)
Note:
*1) When it is not OK by operating such as the cover
and skipped using the button on the screen, there is
a problem on the item. (Refer to Cannot pass are of
the tests for a sensor. on page 3-18.)
Self-test Procedure
The method of Self-test with panel operation indicated in the steps below.
1. Make sure the printer is turned off and the roll paper cover is closed properly.
2. While holding down the FEED button, turn on the printer using the switch on the front of
the printer. The self test prints the printer settings and then prints the following, cuts the
paper, and pauses. (The PAPER OUT light blinks.)
If you want to continue SELF-TEST printing, Please press the FEED button.
3. Press the FEED button to continue printing. The printer prints a pattern using the built-in
character set.
4. The self test automatically ends and cuts the paper after printing the following:
*** completed ***
The printer is ready to receive data as soon as it completes the self test.
Note:
If you want to pause the self test manually, press the FEED button. Press the FEED button again to
continue the self test.
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Chapter 3
Troubleshooting
Preparations for Troubleshooting
Before troubleshooting, check and, if necessary, correct the following points.
Paper is jammed inside the printer
CAUTION:
Be sure not to touch the manual cutter. Otherwise you may cut your finger.
1. Turn the power off.
2. Open the roll paper cover using the tab, as shown in the below illustration.
Roll paper cover
Tab
Rev. A
Troubleshooting 3-1
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3. Return the cutter blade to the normal position by rotating the autocutter knob in the
direction of the arrow. When it is returned to the normal position, a lever comes in the center
of hole in the autocutter frame.
Hole
Lever
Auto-cutter unit
Knob
Before Servicing
Pages iv to v at the beginning of this manual provide precautions you should observe to perform
work safely and supply the necessary information to service this product safely. Always read
that information before starting your work.
Diagnosing Failures
Use one of the following methods to identify the area where a failure occurred.
See the tables in the section "Symptoms and Solutions" for diagnosing failures by the
symptom of the problem.
See "Test Points on the Main Circuit Board Unit" for failures on the main circuit board unit.
3-2 Troubleshooting
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Checkpoints
Checkpoints
Paper-end state
Rev. A
Troubleshooting 3-3
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ERROR LED flashes
Table 3-3 ERROR LED flashes
Probable part/probable cause
High-voltage error
Low-voltage error
3-4 Troubleshooting
Checkpoints
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Checkpoints
Rev. A
Troubleshooting 3-5
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PAPER OUT LED lights
Table 3-4 Paper OUT LED lights
Probable part/probable cause
Checkpoints
Roll paper
Near-end sensor
3-6 Troubleshooting
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Checkpoints
Checkpoints
Paper jam
Rev. A
Troubleshooting 3-7
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Table 3-6 The printer does not print
Probable part/probable cause
Checkpoints
3-8 Troubleshooting
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Checkpoints
Ribbon cassette
Checkpoints
Autocutter error
Rev. A
Troubleshooting 3-9
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Table 3-8 ERROR occurs during printing
Probable part/probable cause
3-10 Troubleshooting
Checkpoints
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Checkpoints
Cutter blade
Checkpoints
Ribbon cassette
Rev. A
Troubleshooting 3-11
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Print result is not normal.
Print is light or irregular.
Table 3-11 Print is light or irregular
Probable part/probable cause
Checkpoints
Ribbon cassette
Print is dark.
Table 3-12 Print is dark
Probable part/probable cause
Checkpoints
Checkpoints
3-12 Troubleshooting
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Checkpoints
Paper jam
Checkpoints
Ribbon cassette
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Troubleshooting 3-13
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Printed contents are not normal.
Table 3-16 Abnormal printing content
Probable part/probable cause
Checkpoints
Firmware version
Boot version
Resident character
Paper width
Checkpoints
3-14 Troubleshooting
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Checkpoints
Checkpoints
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Troubleshooting 3-15
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Communication test fails.
Table 3-19 Communication test fails
Probable part/probable cause
Checkpoints
Communication condition
I/F cable
3-16 Troubleshooting
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Checkpoints
Communication setting
I/F cable
Checkpoints
Drawer kick
Rev. A
Troubleshooting 3-17
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Cannot pass are of the tests for a sensor.
Cannot pass the test for the NE (near-end) sensor.
Table 3-22 Test for the NE sensor fails
Probable part/probable cause
Checkpoints
Checkpoints
3-18 Troubleshooting
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Checkpoints
Checkpoints
Checkpoints
Drawer kick
Rev. A
Troubleshooting 3-19
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Symptoms for other operations
Parts do not move smoothly
Cannot take up the roll paper smoothly.
Table 3-27 Opening and closing the roll paper cover assembly is not smooth
Probable part/probable cause
Checkpoints
belt,take-up (523)
Checkpoints
Cannot open and close the roll paper cover assembly smoothly.
Table 3-29 Opening and closing the roll paper cover assembly is not smooth
Probable part/probable cause
Checkpoints
Rotation springs
3-20 Troubleshooting
Rev. A
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Power supply
Mechanism power
supply
Pin name
Status
Test
connector
Component
connector
Correct
value
Semiconductor switch on
U9,pin#3 or pin#4
5V
Q1,#5 or #6 or #7
or #8
24V
U9,pin#5
3.3V
Bottom
assembly frame
0V
F3
24V
Q7,#5 or #6 or #7
or #8
24V
Cover opened
Drawer power
supply
Rev. A
3.3V
CN4,#5
Cover closed
0V
On Home Positioned
0V
On not Home
Positioned
CN4,#2
3.3V
3.3V
CN6,#1
0V
0V
CN4,#4
3.3V
CNC3,#5
24V
Troubleshooting 3-21
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The locations of the main elements on the main circuit board unit are identified below.
U9
Q7
CN6
CN4
CN4
CN8
F3
CN7
Q1
Part Name
Internal Element
Function
Where to Check
Normal Status
Carriage motor
(1034)
Head carriage
drive
Approx. 7.2
(per 1 phase)
Receipt paper
feed motor
(1046)
Receipt paper
feed
Approx. 7.2
(per 1 phase)
3-22 Troubleshooting
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TM-U220 (Type A) Service Manual
Chapter 4
Lubricants
Lubrication is critical to retaining the printer at its initial performance level throughout its
product life, as well as avoiding potential problems. Always lubricate at prescribed intervals,
using the correct lubricants.
Standard Lubrication
During disassembly and reassembly, clean the parts first, then lubricate them.
Lubricate or overhaul after every 7.5 million lines printed.
Lubricants
The types of lubricants used greatly affect the printers performance and durability, and a
lubricants low-temperature characteristics require special attention. EPSON has conducted
thorough analyses of the technical data and wide-ranging experimentation on different
lubricants. The EPSON selection of lubricants prescribed for use with the printer is based on the
results of such research. The prescribed EPSON lubricants are available in 40 cc (40 gr) metal
cans or plastic containers (the smallest unit of supply).
The two types of lubricants used with this printer are G-15, G-36 and O-13.
Lubrication Points
The following table describes the lubrication points, type, and class. See the explanations
contained the diagrams in this chapter.
Tool List
Please use the tools indicated below for assembly and disassembly.
Items
Parts cord
Note
Gap gauge
1080567
Size: 0.45
1080568
Size: 0.55
Tension gauge
1213123
E-ring holder
1074111
Size: 2.3
1080545
Size: 3
1080546
Size: 4
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Please use the grease indicated below for lubrication.
Items
Parts cord
Note
Grease
1041442
O-13
1080605
G-15
1080619
G-36
Please use the item indicated below for operaton the printer.
Items
Parts cord
Note
AC adapter
2081786
Ribbon cassettes
S0152440000
ERC-38(B)
S0152450000
ERC-38(B/R)
S0152460000
ERC-38(P)
CAUTION:
Wear a grounded wrist band when handling the internal circuit boards to prevent
damage from static electricity.
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TM-U220 (Type A) Service Manual
Rev. A
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Disassembling the TM-U220
Exploded diagram
107
1084
119
109
128
110
1092
107
S03
1099
W01
S13
111
126
108
S03
134
136
1111 135
F
S13
136
127 102
S03 S03
S13
127
S03
130
113
129
1110
131
523
139
S02
S03
S02
S02
139
B
S02
120
S01
112
122
112
1085
S01
123
S01
S01
1004
201
S01
S03
S01
A
S03
S03
112
B
C
S01
1095
112
106
S03
S03
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TM-U220 (Type A) Service Manual
Disassembly Procedures
Disassem
bly steps
Part names
Disassembly procedures
Case,top (108)
Case,back (130)
Paper take-up gear
assembly (1110)
Belt,Take-Up (523)
I/F circuit board unit (122) Remove the I/F circuit board unit (122).
Plate,bottom (1004)
Sub crcuit board unit (123) Remove the two screws (S01), and remove the Sub crcuit
Remove the two screws (S02), and remove the Auto cutter
unit (113).
When attaching the autocutter, confirm if the cutting patern
is selected correctly. (See page 5-4.)
Frame,bottom assembly
(1085)
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Disassembling the Mechanism Assembly
Exploded diagram
E04
S02
S15
1114
137
138
E04
E01
1125
S02
1104
E01
S07
S07
1108
S11
1005
S11
1047
1010
1038
1013
S11
1046
C
E03
G 1018
S05
S11
S11
1009
1093
E01
523
1110
131
139
S05
E02
1106
S05 1119
1105
S05
W02 S08
1006
S05
1011
1112
1050
E02
1049
E02
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TM-U220 (Type A) Service Manual
DIsassembly Procedures
Disassembly
steps
Part names
Assembly procedures
Belt,Take-Up (523)
Frame,Platen Rotation,2
(1125)
Frame rotation unit
(1005)
Remove it while spreading its sides to the right and left. (See page 416.)
6Lubricate
frame, cutter support Remove 2 screws (S02), and remove the frame, cutter support
(1108)
(1108).
6Lubricate the rame, cutter support (1108) with G-15.
Rev. A
Remove the two screws (S05), and remove the Guide,roll paper
(1038).
Remove 2 screws (S11), and remove the motor paper feed sub
assembly (1046).
Remove 1 E-ring 2.3 (E02), and remove the platen fix shaft R
(1049).
Shaft,Take-Up
Transmission (1112)
Gear,Take-Up
Transmission (1105)
Confidential
Disassembling the Carriage Unit
Exploded diagram
520
519
1022
S06
503
1089
521
1025
507
D
E02
1081
1029
S12
1086
S14
E02
E
E01
517
512
S11
505
G
516
518
506
1011
1128
1026
1097
1030
E03
1128
1027
1034
S09
S09
506
Rev. A
Confidential
TM-U220 (Type A) Service Manual
DIsassembly Procedures
Reassem
blysteps
Part names
Assembly procedures
Remove the right and left adjustment roller shaft holder (506).
Pull out the carriage shaft (1027).
Remove the head FFC (521) from the carriage sub assembly (1025).
Loosen 2 screws (S12, S14) securing the belt tension plate sub
assembly (1086).
Remove the carriage belt (507) together with the carriage sub
assembly (1025).
Remove the plate belt tension sub assembly (1086).
Remove the head FFC (521).
Confirm the method for removing the adjustment roller shaft holders(506).
(See 4-21.) When removing the shaft holder, adjustment roller (506),
replace it to the new part. Because the part trasforms after removing it.
Confirm the method for attaching the carriage sub assembly (1025). (See
page 4-22.) Also when removing the carriage sub assembly (1025), you
need to adjust the platen gap of the unit. (See page 5-5.)
Confirm the method for attaching the carriage belt (507). (See page 4-21.)
Also when attaching the carriage belt, adjust its tension. (See page 5-6.)
Confirm the method for attaching the head FFC (521). (See page 4-21.)
6Lubricate
6Lubricate
Remove 1 E-ring 2.3 (E02), remove the ribbon drive plate sub
assembly (517).
Remove the ribbon middle gear(512).
Remove the ribbon take-up gear sub assembly (516).
Remove 1 E-ring 3 (E01), remove the belt drive pulley (505).
When replacing the HP board assembly (518), you need to remove the
solder. Confirm the method for attaching the HP board assembly (518).
(See page 4-22.)
Base frame (1011)
Rev. A
Confidential
Disassembling the Frame Rotation Unit
Exploded diagram
501
501
511
S10
S10
S09
140
E01
S09
1125
S10
S10
504
1054
1058
1053
1061
E01
E01
509
S09
1057
510
1055
1056
524
E01
Rev. A
Confidential
TM-U220 (Type A) Service Manual
DIsassembly Procedures
Reassembly
steps
Part names
Assembly procedures
When installing the frame rotation unit (1005) on the base frame
assembly, check how to lead the autocutter unit (113) cable. (See
page 4-18.)
Platen frame (1053)
After this, you can remove the platen rotation frame 1 (1012).
6Lubricate
Rev. A
Confidential
Disassembling the Roll Paper Guide / Roll Paper Holder
Exploded diagram
1101
1039
1096
1041
1126
1042
D
514
1040
1043
1045
1038
1010
508
S08
S08
Rev. A
Confidential
TM-U220 (Type A) Service Manual
DIsassembly Procedures
Apply the below procedure for disassembling the Roll Paper Holder.
Reassembly
steps
Part names
Assembly procedures
When replace the paper end assembly (514), you need to pull out
the wire attached on the HP circuit board.(See page 4-22.)
Roll paper holder (1010)
Apply the below procedure for disassembling the Roll Paper Guide.
Reassembly
steps
Rev. A
Part names
Assembly procedures
Confidential
Disassembling the Autocutter unit / Fixed Blade Holder Assembly
Exploded diagram
S04
F
1090
1071
104
118
117
115
103
121
105
114
513
1016
1017
1127
1102
1015
1014
Rev. A
Confidential
TM-U220 (Type A) Service Manual
DIsassembly Procedures
Apply the below procedure for disassembling theAutocutter Unit.
Reassembly
steps
Part names
Assembly procedures
Cover, cutter
assembly (115)
Remove 1 screw (S04), and remove the cutter motor sub assembly
(117).
Remove 1 screw (105), and remove the micro switch (121).
Remove 2 guard tube C (118).
When removing the guard tube (118), you need to pull out the wire
attached to the motor.(See page 4-18.)
6Lubricate
Apply the below procedure for disassembling the Fixed Blade Holder Assembly.
Reassembly
steps
Part names
Assembly procedures
Remove the paper hold roller (1015) and the paper hold roller shaft
(1102).
Remove the paper hold spring (1014).
When installing the paper hold spring (1014), check how to attach the
hook. (See page 4-17.)
6Lubricate
Rev. A
Confidential
Reference of Disassembly and Assembly
Method for Removing the Roll Paper Cover Assembly
Push and take out the shaft from the inside of the frame,
and release the hook in three positions as following.
Hook
Rev. A
Confidential
TM-U220 (Type A) Service Manual
Method for Attaching the Fixed Blade Holder Assembly and Manual Cutter Holder
Spring
Hole
Hook
Hole
Wires
Rev. A
Confidential
Method for Leading the Autocutter Unit Wires
Rev. A
Confidential
TM-U220 (Type A) Service Manual
Plate,platen release
S10
S10
S09
E01
S09
1125
S10
S10
1058
E01
1061
1053
509
S09
1057
510
1055
1056
Rev. A
Confidential
Method for attaching the belt,take-up
Set the case back (130) to the mechanism assembly, after that set the the belt, takeup (523) and paper take-up gear assembly (131) to the case,back.
Put the sheet,case back over the hole of the case,back.
Paper take-up gear assembly (1110)
shaft, take-up gear (139)
paper take-up assembly (139)
Hook the belt, take-up (523) to the Gear, take-up transmission (1105).
Gear,Take-Up middle (1106)
Rev. A
Confidential
TM-U220 (Type A) Service Manual
Shaft holder
adjustment roller
Carriage belt
Carriage,sub assembly
Rev. A
Confidential
Method for Attaching the Carriage Sub Assembl
When assembling the carriage unit, be sure that the Carriage sub
assembly is attached to the Plate,carriage guide as following.
When removing the Shaft holder,adjustment roller, rotate it as following.
Plate,carriage guide
RED
GRY
BLK
BLU
ORG
BRW
WHT
BRW
WHT
HP board assembly
Hook
Hole
Rev. A
Confidential
TM-U220 (Type A) Service Manual
wires
Rev. A
Confidential
Method for Attachng Each Cable to the Main Circuit Board
When connecting the cables on the Main circuit board, Be sure that a slack
FFC
Wires
Wires
Rev. A
Confidential
TM-U220 (Type A) Service Manual
Reference of Lubrication
Method for Lubrication
Some points of lubrication is indicated in below. See Chapter 4 about the other points.
Lubricate to the contact points between the carriage shaft and carriage sub assembly (2 points) with O-13
Carriage sub assembly
Carriage shaft
Lubricate to the point of the carriage sub assembly with G-36.
Lubricate to the point of the carriage guide plate with G-36.
Lubricate to the switching points of the carriage guide plate sub assembly (ribbon switch lever) with G-36.
Lubricate to the point of contact between the rotation shaft and base framewith G-36.
Rotation shaft
Base frame
Rev. A
Confidential
Rev. A
Confidential
Chapter 5
Detector
adjustment screw
Detector lever
Rev. A
Confidential
Adjusting the Detecting Point of the Roll Paper Near-End Detector
Below are two reasons for the roll paper to require an NE detector adjustment.
To adjust the location of detection for the diameter of the roll paper core.
To adjust the amount of remaining paper.
1. Open the roll paper cover, and remove the paper roll.
2. Loosen the detector adjustment screw with a coin or similar tool.
3. Adjust the detector by sliding the rever in the direction shown below.
Knob
Detector
adjustment screw
Detector lever
Rev. A
Confidential
For printer models with a paper near-end detector, be careful not to pinch the near-end detector lead
wires between the roll paper spacer and the roll paper holder, and be sure to push the lead wires inside,
so that the paper-end detector lead wires do not contact the motor gear.
1. Open the paper roll cover.
2. When you want to set the each wide roll paper, on the spacer shown in the illustration
below.
A:paper width76 mm
B:paper width69.5mm
Roll paper
spacer
C:paper width57.5mm
A
position of fixing
the screws (left
side)
B
C
3. Push the roll paper spacer on the appropriate width (See figure above.)
4. Tighten the spacer with 2 screws included with the spacer. (See figure above.)
Rev. A
Confidential
Setting the autocutter
The autocutter action on the TM-U220 can be either partial cut or full cut. The procedure to
change from one to the other is described below.
Note:
If the cutting type is changed from partial cut to full cut after the printer has been used, the printer may
not be reliable because the wear-out level of the cutter blade differs.
1. Make sure the power supply is disconnected.
2. Open the roll paper cover, and remove it. (See page 4-16.)
3. Loosen the screw as indicated in following figure.
Emergency cutter
4. Lift the top of the cutter unit upward towards you and remove from the dowel.
dowel
Cutter unit
5. When you select partial cut (default), you have to adjust the dowel to the right, as
shown. When you select full cut, you have to adjust the dowel to left as shown.
Full cut
Partial cut
Rev. A
Confidential
Note:
Do not use the once removed shaft holder, adjustment roller again.Also perform platen gap adjustment by
the standard of Falling with 0.45 mm thickness gauge, no fall with 0.55 mm thichness gauge.
1. Open the frame, platen rotation and tighten the shaft holder, adjustment roller firmly.
2. Hold up the frame, platen rotation and make sure the shaft holder, adjustment roller is
tightened firmly on the both sides.
3. Move the printing head unit to the left, insert the gauge from the left side, and adjust the gap
while rotating the shaft holder, adjustment.
4. Move the printing head unit to the right, insert the gauge from the right side, and adjust the
gap while rotating the shaft holder, adjustment.
5. Move the printing head unit to the left, insert the gauge from the left side, and check the gap.
When it does not meet the standard, adjust gap while rotating the shaft holder, adjustment.
6. Move the printing head unit to the right, insert the gauge from the right side, and check the
gap. When it does not meet the standard, adjust the gap while rotating the shaft holder,
adjustment.
gauge
gauge
shaft holder,
adjustment roller
gap narrower
Rev. A
gap wider
Confidential
Carriage Belt Tension Adjustment
1. Loosen the screw of the plate, belt tension assembly, hook the end of the tension gauge to the
hole of the plate, belt tension assembly, adjust the tension properly, and tighten with the
screw.
2. Check the belt tension.
Note:
Make sure the plate, belt tension is stable when loosening the screw tightening the plate, belt tension while
pulling the carriage belt with the tension gauge by 7.35N.
3. Tighten the plate, belt tension assembly with the screw
Tension gauge
Hook the end of the tension gauge and adjust the tension
Rev. A
Confidential
CAUTION:
Turn off the power while removing the DIP switch cover to prevent an electric short,
which can damage the printer.
Use a crosshead screwdriver to remove the screw holding the DIP switch cover.
Rev. A
Confidential
Look at the numbers and letters in the area
indicated in the illustration. If the last letters
are US, use the US tables below. If the
last letters are STD, use the STD tables.
ON
OFF
ON
OFF
Note:
The functions of the switches of are shown in the following sections. (The default setting is indicated with
color net.)
The DIP switch function of US is little different from the STD.
(DIP Switch 2)
SW Function
On
Off
SW Function
On
Off
Ignored
Prints ?
42/35
40/33
Receive buffer
capacity
40 bytes
4 KB
Reserved
Fixed to On
(Auto cutter enable/ disable )
Handshaking
XON/XOFF
DTR/DSR
Reserved
Fixed to Off
Word length
7 bits
8 bits
Memory
switch
DIP switch
Parity check
Yes
No
Reserved
Fixed to Off
Parity selection
Even
Odd
Reserved
Fixed to Off
Transmission speed
4800 bps
9600 bps
Used
Not used
BUSY condition
Receive
buffer full
Receive
buffer full or
Offline
Used
Not used
(DIP Switch 2)
SW
Function
On
Off
SW Function
On
Off
Enabled
Disabled
42/35
40/33
Receive buffer
capacity
40 bytes
4 KB
Reserved
Fixed to On
(Auto cutter enable/ disable )
3~7
Reserved
Fixed to Off
3~7 Reserved
Fixed to Off
BUSY condition
Receive
buffer full
Receive
buffer full or
Offline
Used
Not used
Note:
See the next page for When the letters are US.
See Notes for DIP switch 2-1 on page 5-9 about the DIP SW 2-1 setting.
When you use serial interface model with 1200bps, 2400bps, or 19200bps, you have to adjust DIP switch
Serial interface selection function and Memory switch Serial comminucation conditon.
5-8 Adjustment and Setting
Rev. A
Confidential
(DIP Switch 2)
SW Function
On
Off
SW Function
On
Off
Ignored
Prints ?
Print column
42/35
40/33
Receive buffer
capacity
40 bytes
4 KB
Reserved
(Auto cutter enable/
disable )
Fixed to On
Handshaking
XON/XOFF
DTR/DSR
Used
Not used
Word length
7 bits
8 bits
Used
Not used
Parity check
Yes
No
Reserved
Fixed to Off
Parity selection
Even
Odd
Reserved
Fixed to Off
Transmission speed
4800 bps
9600 bps
Reserved
Fixed to Off
BUSY condition
Receive
buffer full
Receive
buffer full
or Offline
Serial interface
selection
Memory
switch
DIP switch
(DIP Switch 2)
SW
Function
On
Off
SW
Function
Enabled
Disabled
On
40/33
Off
Receive buffer
capacity
40 bytes
4 KB
Reserved
(Auto cutter enable/
disable )
Fixed to On
Reserved
Fixed to Off
Reserved
Fixed to Off
4~7
Reserved
Fixed to Off
Used
Not used
BUSY condition
Receive
buffer full
Receive
buffer full
or Offline
5~8
Reserved
Fixed to Off
Note:
See the previous page for When the letters are STD.
Character font
ON
OFF
76 mm
Font A (9 x 9)
35
33
Font B (7 x 9)
42
40
Font A (9 x 9)
32
30
Font B (7 x 9)
40
36
Font A (9 x 9)
27
25
Font B (7 x 9)
33
30
69.5 mm
57.5 mm
Rev. A
Confidential
Memory Switches
This printer has Memory switch set which is software switches. Memory switch set has Msw
2, Msw 8, Customize value, Serial communication condition.
Memory switch setting utility can change the Memory switch set to ON or OFF as shown in
the table below (default: all OFF):
Note:
The Memory swich is available to be changed by the method as following.
Memory switch setting utility
Memory switch setup mode (there are limitation for available to change them)
Some Memory switch setting is available to be changed by Memory switch setup mode. (See page 5-12)
Settings of the memory switch are stored in the NV memory; therefore, even if the printer is turned off, the
settings are maintained. Excessive use of this function may destroy the NV memory. As a guideline, do
not use this function more than 10 times a day.
Memory Switch 2
SW
Function
On
Off
Reseved
Fixed to Off
Reseved
Fixed to Off
4 ~ 8 Reseved
GB18030
Fixed to Off
Note:
Msw 2-3:
The memory switch Msw 2-3 affects for Simplified Chinese model only.
Memory Switch 8
SW
Function
1 ~ 4 Reseved
On
Off
Fixed to Off
Cover open
Paper end
Reseved
Fixed to Off
Rev. A
Confidential
Note:
Msw 8-5:
When Off is selected, a bit of the "roll paper end sensor" in each status that is transmitted from the printer
is changed every time the roll paper cover is open or closed. When On is selected, a bit of the "roll paper
cover open / close" in each status that is transmitted from the printer is changed every time the roll paper
cover is open or closed.
Msw 8-8:
When Off is selected, a bit of the "automatic recoverable error" in each status that is transmitted from the
printer is changed every time the roll paper cover is open. When On is selected, a bit of the "mechanical
error" in each status that is transmitted from the printer is changed every time the roll paper cover is open.
The setting of Msw 8-5 and 8-8 can be set by Memory switch setup mode. See page 5-12
Customize value
Function
Roll paper width
Selectable value
57.5 mm
69.5 mm
76 mm (default value)
--
Note:
These setting can be set by Memory switch setup mode. (See page 5-12.)
Also when adjusting the roll paepr width, See page 5-3.
Serial communication
Function
baud rate
Selectable value
1200 bps
2400 bps
4800 bps
9600 bps
19200 bps
--
Parity
None
Odd
Even
--
Handshake
DSR/DTR
XON/XOFF
Data length
7 bit
8 bit
Note:
There are two method which are DIP switch and Memory switch by using the service utility to change the
serial communication conditions frim the default. DIP SW2 selects which is effective DIP switch or
Memoery switch.
Also these setting can be set by Memory switch setup mode indicated below.
Rev. A
Confidential
Memory Switch Setup Mode
The following items are specified in the memory switch setup mode:
Basic Serial communication condition (Serial communication)
Receive buffer full release condition (Msw 8-7)
Roll paper width (Customize value)
Cover open status (Msw 8-5)
Note:
All new settings will be lost if the power supply is turned off during the memory switch setup mode. Be
sure to follow the proper procedure, and turn the power off at the correct time.
Rev. A
Confidential
Press the FEED button the number of times required to select the desired Serial interface
settings used for transmission conditions.
Press FEED button
Setting selected
0 ~ 3 times:
No change
4 times:
19200 bps
5 times:
9600 bps
6 times:
4800 bps
7 times:
2400 bps
8 times:
1200 bps
9 or more times:
No change
Setting selected
Data Length
0 times:
No change
1 time:
8 bits
Handshake
Parity
DTR/DSR control
No parity
2 times:
Even
3 times:
Odd
4 times:
XON/XOFF control
No parity
5 times:
Even
6 times:
Odd
7 times:
7 bits
DTR/DSR control
No parity
8 times:
Even
9 times:
Odd
10 times:
XON/XOFF control
No parity
11 times:
Even
12 times:
Odd
13 or more times:
Rev. A
No change
Confidential
Rev. A
Confidential
Chapter 6
Maintenance Procedures
The inspection procedures described in the below teble.
Periodic inspection
Checkpoints
Standards
Remedies
Lubrication
Operation check
Ribbon cassette
Cleaning
How to Clean the Cases
WARNING:
To avoid electric shock, be sure to disconnect the power cord from the electrical outlet.
Use a dry cloth to wipe away dirt. If the dirt proves difficult to remove, slightly moisten the
cloth with water or a mild detergent solution.
CAUTION:
Never clean the case with disinfectant, bleach, alcohol, benzene, thinner, chlorine, or
ketone; otherwise the dirt may become difficult to remove. Also, they may cause the
case to discolor, dissolve, or deform.
Rev. A
Confidential
Removing dirt paper chips and dust from inside the printer
Wipe off stains with a clean, dry cloth. If the stains do not wipe off, use a neutral detergent.
CAUTION:
Check the amount of lubrication in each cleaned area and lubricate as needed. See
Lubricants below.
See the explanations contained the diagrams in chapter 4 about the lubrication points.
Tab
Note:
Make sure the ribbon is installed between the
print head and the platen without wrinkles or
creases.
5. Close the ribbon cassette cover of the printer.
6-2 Preparation For Shipment
Rev. A
Confidential
Tab
lever
Rev. A
Confidential
4. Insert the roll paper, as shown in the
left.
Note:
Note the direction the paper comes off the
roll, as shown in following
Rev. A
Confidential
Rev. A
Confidential
Rev. A
Confidential
TM-U220 Type A Service Manual
Appendix
Parts List
Reference Number List
Paers Name
Qty.
Supplied as a part?
102
Cover,power switch
Yes
103
Yes
104
Screw,manual cutter
Yes
105
Screw,switch,1
Yes
106
Seal,caution,C
Yes
107
Logo plate
Yes
108
Case,top
Yes
109
Cover,ribbon
Yes
110
Switch panel
Yes
111
Label,operation,A
Yes
112
Rubber foot
Yes
113
Yes
114
Yes
115
No
117
Yes
118
Guard tube,C
Yes
119
Yes
120
Mechanism assembly,AB
Yes
121
Micro switch
Yes
122
Yes
123
Yes
124
AC adapter
Yes
125
AC cable, USA
Yes
126
sheet, front
Yes
128
Shaft,lever open,A
Yes
130
Case,Back,AA
Yes
131
Yes
134
Yes
135
Take-up flange
Yes
136
Take-up flap
Yes
Rev. A
Confidential
Table A-1 Parts list by reference number
Ref.#
Paers Name
Qty.
Supplied as a part?
137
Plate,platen rotation,2
Yes
138
Yes
139
Shaft,take-up gear
Yes
140
Label,operation,D
Yes
201
Yes
501
Screw,Paper Feed
Yes
502
Screw,switch,1
Yes
503
Yes
504
Lever,platen release
Yes
505
Pulley,belt drive
Yes
506
Yes
507
Carriage belt
Yes
508
Yes
509
Yes
510
Yes
511
Yes
512
Gear,ribbon middle
Yes
513
Fixed blade
Yes
514
Yes
515
Yes
516
Yes
517
Yes
518
HP board assembly
Yes
519
Frame,ribbon assembly
Yes
520
Label,operation,C
Yes
521
FFC,head
Yes
522
Platen assembly,3
Yes
523
Belt,take-up
Yes
524
Yes
1001
Shaft,lever open
No
1003
Lever,open
No
1004
Plate,bottom
No
1005
No
1006
Spring,rotation,R
No
1009
Shaft,rotation
No
1010
Holder,roll paper
No
1011
Frame,base
No
Rev. A
Confidential
TM-U220 Type A Service Manual
Table A-1 Parts list by reference number
Ref.#
Paers Name
Qty.
Supplied as a part?
1013
No
1014
Spring,paper hold
No
1015
Roller,paper hold
No
1016
Spring,fixed blade
No
1017
Holder,fixed blade
No
1018
Plate,cover open
No
1022
Spring,ribbon frame
No
1023
Shaft,ribbon frame,L
No
1024
Frame,ribbon
No
1025
No
1026
No
1027
Shaft,carriage
No
1028
No
1029
Pulley,belt tension
No
1030
Plate,carriage guide
No
1032
Shaft,belt pulley
No
1033
No
1034
No
1035
No
1036
No
1037
No
1038
Guide,roll paper
No
1039
Micro switch
No
1040
No
1041
N.E.detector assembly
No
1042
Holder,N.E.detector
No
1043
Lever,N.E.detector
No
1044
No
1045
Roller,paper guide
No
1046
No
1047
No
1048
No
1049
Shaft,platen fix,R
No
1050
Spacer,frame rotation
No
1052
Lever,cover open
No
1053
Frame,platen
No
1054
Shaft,platen
No
Rev. A
Confidential
Table A-1 Parts list by reference number
Ref.#
Paers Name
Qty.
Supplied as a part?
1055
Plate,platen release
No
1056
Spring,platen release
No
1057
No
1058
No
1059
No
1060
No
1061
Holding plate,bm,bottom
No
1063
No
1069
S Push N,3,F / Zn
No
1071
No
1072
No
1073
Plate,insulator assembly
No
1074
Platen
No
1075
No
1076
Platen assembly,1
No
1077
No
1078
Carriage
No
1079
No
1080
Micro switch
No
1081
Ferrite core
No
1084
Cover,roll paper,BA
No
1085
Frame,bottom assembly
No
1086
No
1088
Spring,ribbon take-up
No
1089
Tape,FFC cover
No
1090
No
1091
Micro switch
No
1092
Spring,hook,C
No
1093
No
1094
Gear drive
No
1095
IC Cover
No
1096
No
1097
Spring,ribbon release
No
1099
Ribbon cassette
No
1100
C.B.S-TITE SCREW,3X12,F/ZN
No
1101
C.B.B-TITE SCREW,2X8,F/ZN
No
1102
No
Rev. A
Confidential
TM-U220 Type A Service Manual
Table A-1 Parts list by reference number
Ref.#
Paers Name
Qty.
Supplied as a part?
1104
Spring,rotation cutter
No
1105
Gear,take-up transmission
No
1106
Gear,take-up middle
No
1107
No
1108
Frame,cutter support
No
1109
Shaft,cutter support
No
1110
No
1111
No
1112
Shaft,take-up transmission
No
1114
No
1115
No
1116
Frame,rotation cutter
No
1117
Paper guide,cutter
No
1118
Spacer,frame rotation
No
1119
No
1120
No
1121
Manufactures plate
No
1122
Cover,roll paper
No
1123
Lever,open
No
1124
No
1125
Frame,platen rotation,2
No
1126
Nut
Yes
1127
E-ring 2.3
No
1128
C.B.S- TITE,3X5,F/ZN
No
E01
E-ring,3
Yes
E02
E-ring,2.3
Yes
E03
E-ring,4
Yes
E04
E-ring,3
Yes
S01
C.P.S.(O) Screw,3X6
Yes
S02
C.P.SITITE,3X5,F/ZN
Yes
S03
C.B.S. Screw,3X6
12
Yes
S04
C.B. Screw,2X2.5,F/ZN
Yes
S05
C.B.P-TITE Screw,3X8,F/ZN
Yes
S06
SCREW(P tight)
Yes
S07
C.B.P-TITE,3X10,F/ZN
Yes
S08
C.B.P-TITE Screw,3X6,F/ZN
Yes
Rev. A
Confidential
Table A-1 Parts list by reference number
Ref.#
Paers Name
Qty.
Supplied as a part?
S09
C.B.S-TITE,3X4,F/ZN
Yes
S10
C.B.S. Screw,3X6,F/ZN
Yes
S11
C.B.S- TITE,3X5,F/ZN
Yes
S12
C.P.S.P.S. Screw
Yes
S13
C.B.S-TITE,3X4,F/ZN
Yes
S14
C.P.S.(O) Screw
Yes
S15
C.B.P-TITE Screw,3X6,F/ZN
Yes
W01
Plane washer
Yes
W02
Plane washer
Yes
Rev. A