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IT Service Broker
IT Service Broker
1.
Slow IT
processes
How can IT
keep up?
BYOD
(bring your own device)
3 or more devices.1
Mobility
SaaS
By 2017, 75% of
business processes
will include software
as a service.4
Employees
now work
from virtually
anywhere.
$
Big data
Cloud
By 2016, cloud
computing will
account for the bulk
of new IT spending.3
2.
18 months.2
Apps
Workers use many apps
of their own choosing.
82%
IT
85%
of line-of-business departments
use non-approved applications.6
IT
100M
35%
80M
60M
40M
20M
0M
3.
85%
Dissatised
IT
Only 15%
50%
Expect more
strategic value
50%
Maintain
enterprisegrade security
Create a
self-service IT
marketplace
IT
Deliver
superior services
instantaneously
Provide a
consumer-inspired
IT experience
HP Propel Service
Portal and Catalog
HP Propel Service
Exchange
Service Catalog
Traditional
Private cloud
Propel
Portal
IT resources
Knowledge Base
IT News
Mobile Device
Mobility Services
PC Services
Managed cloud
PC Voice Services
Collaboration Services
Messaging
New-Hire PC
PC Repair (Break/Fix)
PC Refresh / Trade-Up
Email Services
Public Distribution Lists (PDL)
Public cloud
Aggregate multivendor
services. Automate
service delivery.