Jehan Jacob Fernando.

Mobile: +94 776941149

Work: +94 112480312
Email: JehanJacob.Fernando@sc.com

46/13 St Benedicts Mawatha

Colombo 13

Assistant Manager - Operational Risk

Standard Chartered Bank
March 2012 September 2014

DoB: 22/02/1986

WORK EXPERIENCE

Operational Risk Manager - Small Medium Enterprises

Standard Chartered Bank
September 2014 Present

Focus and implement an effective Operational Risk

Framework (ORF) within the Commercial Clients/SME
segment to ensure operational risks and controls are
being managed appropriately at the business unit level in
a proactive, risk based and disciplined manner to meet
external, internal and regulatory requirements.
Review and monitor Product / business operational risk
management from an end-to-end basis based on OR
Framework.
Ensure proper functioning of day-to-day controls,
periodic monitoring activities, and timely identification
and resolution of risk issues.
Promote a strong operational risk management and
compliance culture.

Key Roles & Responsibilities

Implement and monitor ORF

Lead the Responsible Person (RP) resources to implement

ORF across the business unit, ensure appropriateness
of staff filling the RP roles, execute the first line selfassessment model, report on and analyze operational
risks profile to BORF & CORC. Track and follow through
management actions to mitigate identified operational
risks exposure.
Facilitate, embed, deploy and execute key control
standards (KCS), key control sample testing (KCST) and
key risk indicators (KRI) within business unit.
Report losses, risk events, policy deviations, KCST & KRI
exception, and engage appropriate stakeholders on timely
remedial actions; escalate key risk situations that pose
significant risk.
Identify new, thematic and developing risks; provide
operational risk advice through ORF and ad hoc reviews
(Accountability reviews, Lessons Learnt reviews, Process
/ Control reviews) at the unit level.
Monitor business risk/return and control cost/benefits
decision prior to product launch and during the product
life cycles.
Coordinate training efforts to promote risk management
and compliance culture within the Business unit. Ensure
gaps are identified and staff are suitably trained on
operational risk and compliance.
Audit and Operational Risk Interface
As the key business interface with Audit and OR functions
including BORF.
Coordinate audits
Develop and implement Management Action Plan in
Audits
Socialize Audit findings and re-assess the control
effectiveness as part of the residual risk ratings.

Drive and direct effective compliance and operational risk

management at the business unit level.
Proactively communicate with the Business Unit Head
and SORO on operational risk issues.
Initiate and ensure the implementation of control
measures via monitoring plans using the key control
standards (KSC) and related key control self assessment
(KSCA) model for compliance and operational risk
management.
Take responsibility to ensure the appropriate internal
controls and procedures are in place for money
laundering are in place.
Support and guide investigation of financial crime risks.
Identify gaps and conduct a learning skills analysis to
arrange training on compliance and operational risk for
staff.
Support SORO to facilitate monthly BORC meetings to
drive the agenda of a robust discussion covering issues to
reach an adequate solution.
Ensure that all reporting timelines are met.
Analyze and consolidate the Business OR Profile, relevant
loss and risk reporting for the BORC, CORC and Group
Business OR and, ensure the accuracy and completeness
of data.
Ensure all key regulatory requirements, as interpreted
and communicated to Business by country Legal &
Compliance, are cascaded to the Business units on a
timely basis and that sufficient actions are undertaken by
Business Units to comply with these requirements.
Operational Risk Officer
Standard Chartered Bank
April 2010 March 2012

Ensuring key controls are in place as per Operational

Risk Management & Assurance guidelines to keep within
budgeted operating losses.
Assist the UORM to ensure that the Operational Risk
Management
Ensuring Key Control Self Assessment testing completion
within given deadlines and exceptions escalated to
concern as per policy.
Ensuring socialization & implementation of all operational
risk policy changes in Distribution.
Socializing audit comments / observations to all
distribution units as required.
Ensuring all addendums to policy, procedures, operation
manual, group guidelines and internal regulators
instructions are socialized in Distribution units.
Ensuring that all Group and CBSL policies pertaining to
CDD / AML are adhered to.
Assurance: Facilitating in resolution of branch audit
comments pertaining to operational risk with relevant
Regional Operations Managers/Branch Banking Heads.
Facilitating in training of branch staff for assurance.

Jehan Jacob Fernando.

Mobile: +94 776941149
Work: +94 112480312
Email: JehanJacob.Fernando@sc.com

46/13 St Benedicts Mawatha

Colombo 13

KEY SKILLS

DoB: 22/02/1986

WORK EXPERIENCE
Executive, Business Continuity Management/Section Coach
HSBC Technology and Services - Service Delivery
July 2007 March 2010

Responsible for developing and maintaining an effective

Business Continuity plan, including crisis management
and pandemic preparedness.
Ensure compliance with regards to the Annual
Compliance Certification.
Review and maintain business continuity program
consistently, identifying areas of improvement. Develop
plans and timely implementation.
Maintain HSBC internal control standards, including
the timely implementation of internal and external
audit points, together with concerns raised by external
regulators.
Continually re-assess the operational risks inherent to the
Business.
Review and monitor incident management structure.
Ensure that the BCM team provides a single, primary
point of contact for all Business entities & GSCs for all
BCM related queries.
Ensure BCM takes account of any potential financial
penalties due to non-adherence of regulatory
requirements.

Expert understanding of Operational Risk and the

Operational Risk framework in Standard Chartered.
A hardworking & a positive mindset with enormous
potential and zeal to learn new things.
Self-driven and highly motivated.
Strong interpersonal skills and a positive work ethic.
Strong analytic and problem solving skills.
Exceptional presentation skills with the ability to speak
impromptu across any level.
Broad understanding of all the risk functions in Standard
Chartered Bank.

AWARDS & RECOGNITION

HSBC Technology and Services - Service Delivery
Hundred Club Semi Finalist
Recognition program for employees who make significant
contribution to the organization, value Service Excellence and
exhibit to HSBC core values.
Standard Chartered Bank - Operational Risk Star
CB 2012
Awarded for outstanding performance in Operational Risk for
2012
Standard Chartered Bank - Group Information Security
Leading Champion in 2012
Standard Chartered Group Information Security recognizing
my role in being the Leading Information Security Champion
in 2012.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

Currently reading for MBA at University of

Wolverhampton, UK (Completed pending results).
Completed the Certificate in Banking and Finance (CBF) at
Institute of Bankers, Sri Lanka.
Completed the Post Graduate Diploma in Banking and
Finance at Institute of Bankers, Sri Lanka
Certified as an accredited writer, from Writing for Results
conducted by Learning & Development GSC Colombo.
Completed GCE A/Level successfully in 2005 on the Bio
Science stream.
Completed GCE O/Level successfully in 2002.

EXTRA CURRICULAR ACTIVITIES

A keen member of Leo Club of Negombo Orient (Lions
International District 306B- Sri Lanka) from year 2000 up to
2009.
Held following positions at Leo Club of Negombo Orient
(Lions International District 306B- Sri Lanka):
Tamer fiscal year 2001/2002
Secretary -fiscal year 2005/2006
President - fiscal year 2007/2008
A Member of the English Literature Association at School.

LEADERSHIP SKILLS

Fluent in Sinhala, Tamil and English Languages.

Championed the Financial Crime Risk implementation of
the Dynamic Risk Rating Project for Sri lanka.
Current Lead Champion of Group Information Security
Committee, Sri Lanka.
FATCA Country Champion for Sri Lanka.