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Elihu Katz Mass Media Clarification
Elihu Katz Mass Media Clarification
Elihu Katz Mass Media Clarification
.
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FOULKES
It is often argued that the mass media "give the people what they want"
and that the viewers, listeners, and readers ultimately determine the content
of the media by their choices of what they will read, view, or hear. Whether or
not this is a valid characterization of the role of the mass in relation to the
media, it is only an arc of circular reasoning unless there is independent evidence of what the people do want. More particularly, there is great need to
know what people do with the media, what uses they make of what the media
now give them, what satisfactions they enjoy, and, indeed, what part the media
play in their personal lives. Here is a discussion of some of the functions the
media may perform in the lives of the members of the mass society.
Elihu Katz is Associate Professor of Sociology at the University of Chicago.
He is co-author, with Paul Lazarsfeld, of Personal Influence and active at the
fronti6rs of communication research. David Foulkes is an Instructor in the
Department of Psychology at Lawrence College. This article is a revision of a
paper they presented to the American Association for Public Opinion Research at its annual conference in Berkeley, California, in May 1961.
B )
378
narrowly on the effects of mass media per se. This approach has been
discussed elsewhere at some length.2
The second of the two programs is the study of the "uses and gratifications" of mass communications. This approach proceeds from the
assumption that the social and psychological attributes of individuals
and groups shape their use of the mass media rather than vice versa.
This is the approach that asks the question, not "What do the media do
to people?" but, rather, "What do people do with the media?"
ON
USES
AND
GRATIFICATIONS
USE
OF MASS
MEDIA
AS ESCAPE
380
and its characteristic content (e.g. fantasy) from which, via psychological processes such as identification, one can obtain compensatory gratification and, perhaps as an unanticipated consequence, "narcotization"
of other role obligations. Such use of the mass media, in other words,
would have negative feedback to one's everyday roles.
While it is probable that most critics, both humanist and socialscientific, of popular culture, have something like this process in mind,
their discussions most often focus upon one or another isolated element
in the process. Thus the drives which lead one to mass media exposure,
or high exposure itself, or the social context of exposure, or the content
of the media, or the psychological process involved in mass media consumption are singled out and labeled "escapist."
This paper will examine these limited applications of the concept
of escape, based, as they are, on the often unwarranted assumption that
there is a necessary association between the various elements (drive,
high exposure, social context of exposure, content, psychological process) and certain dysfunctional consequences. It will be argued that the
ultimate referent of the term "escape" should have to do with the
consequences of media usage, consequences which cannot be inferred
automatically from other elements in the above model of the escape
process. The evidence of the necessity for adopting such a position will
indicate the usefulness of functional analysis in the study of media
behavior. In fact, the entire discussion is an attempt to illustrate the
fruitfulness of approaching media behavior via "uses and gratifications."
Drives: deprivation, alienation, etc. The starting point for any study
of the uses of the mass media is some particular social or psychological
attribute in terms of which a population can be stratified. The theorists
of escape suggest alienation. Alienation may mean the feeling of powerlessness or meaninglessness, or the feeling of ideological or social isolation.7 Alienation produces the desire to escape, a desire which the mass
media are presumed to be instrumental in satisfying.
As Klapper has pointed out, there are now a number of studies that
support the hypothesis that alienation or deprivation do, indeed, appear to lead to increased exposure to the mass media.8 One set of data,
for example, shows that women who worry more or who report themselves as more anxious than others are more frequent consumers of
confessional magazine fiction and of radio soap operas and the like.9
The Rileys found that children who were relatively isolated from peers
7 For a very careful typological analysis of the concept of alienation, see Melvin
Seeman, "On the Meaning of Alienation," American Sociological Review, Vol. 24,
1959, pp. 783-791.
8 Klapper, op.cit.,
9
Chap. 7.
Elihu Katz and Paul F. Lazarsfeld, Personal Influence, Glencoe, Ill., Free Press,
1955,
p. 378.
381
Matilda W. Riley and John W. Riley, Jr., "A Sociological Approach to Mass
Communications
Research," Public Opinion Quarterly, Vol. 15, 1951, pp. 444-450.
1' Eleanor E. Maccoby, "Why Children Watch TV," Public Opinion Quarterly,
Vol. 15, 1951, pp. 421-444.
12
Leonard Pearlin, "Social and Personal Stress and Escape Television Viewing,"
Public
13
Opinion
Quarterly,
Quarterly,
382
Eliot Freidson, "The Relations of the Social Situation of Contact to the Media
in Mass Communication,"
17 Johnstone, op.cit.
Public
Opin-ion
Quarterly,
18
Vol.
230-238.
383
384
that certain types of content do serve some purposes better than others,
but at least as important may be the fact that all content is characteristically received in certain socially defined contexts.
The viewing situation-or, more generally, the situation of attending
to the media-is one which society affords a certain amount of protection. "Shh, Daddy is reading the newspaper," or "Can't you see we're
trying to watch this program?" imply that exposure to the media is
sufficient to justify a degree of insulation or immunity from other
pressures. One would be less likely to hear, "Be quiet, Daddy is thinking." One may legitimately hide from one's wife behind the newspaper
at the breakfast table, or cut oneself off in this way from fellow subway
and bus passengers (including female standees). Going to the movies or
to the theater absolves one of certain responsibilities: one is permitted,
by society, to cut oneself off from other roles.
But if the situation of attending to the mass media may serve as a
facade for individual retreat, it may also serve to promote certain kinds
of social activities which are less easily, or subtly, accomplished under
other circumstances. Freidson shows that the media may be used to
keep oneself close to desired others, and it is obvious that the movies
are used in this way.23
It is very difficult to dismiss these latter functions with the epithet
"escape." Moreover, the application of the term seems equally questionable in cases where attending to the mass media seems only to serve
the function of social retreat. That the media transport one to the world
outside of one's immediate environment is the very essence of their
function. The better question to ask would seem to be whether these
excursions feed back to one's real-life concerns, personal or social. The
use of the newspaper as a shield to protect one from the immediate
demands of other roles does not mean that reading the newspaper is
therefore merely "escape." The media, of course, may also bring one
closer to society and, perhaps, to one's more immediate social environment.
The psychological process. A question that has peered out at several
points in the discussion so far has to do with the psychological dimension in the process of escape. Escape, viewed psychologically, appears
to imply a kind of checking of one's social roles at the movie-house
door. Escape, for most theorists who have thought in these terms, seems
to mean identifying with a star or hero to the point that one loses
oneself in a dream which cannot possibly have any feedback to real
life.
But the fact is that identification with the hero is by no means the
only psychological process at work in the mass media exposure situation.
23 Freidson,
op.cit.
385
Indeed, radio and television do not so much have stars with whom one
identifies as stars whom one plays opposite. Horton and Wohl have
given the label "para-social interaction" to the kind of program aimed,
they say, at lonely and alienated viewers and offering companionship
and inviting "interaction."24Such programs, it is suggested, bolster the
real-life ego rather than overwhelm it. Surely these programs also
offer possibilities for escape, but exposure to them involves something
quite different from the process of identification or identity loss. It
is too facile to pronounce the psychological process involved in attending to media content as "escape," and, furthermore, it tends to obscure
the variety of possible consequences that may follow.
Consequences. Ultimately, those concerned with the process of escape
are concerned with consequences. They fear the "narcotizing dysfunction" of exposure to the media.25 In the simplest sense, it is certainly
true that the media must affect the performance of one's social roles
by virtue of the mere number of hours invested in mass media exposure.
But the more subtle problem is to specify exactly the way in which
particular patterns of exposure feed back to particular social roles,
whether the feedback is functional or not, and whether it is a consequence of exposure per se or exposure to particular content.
Clearly, this is the realm of functional analysis. Much of the discussion, to this point, has focused on the manifest gratifications of the
media, but the concern, now, is also with the latent, or unanticipated,
consequences of exposure.26 Some examples of possible dysfunctions at
several levels, as a consequence of either specific content or mere exposure, are given in the accompanying table. But it should be clear
that an individual operates at many levels and that a given pattern of
exposure can contribute functionally at one level and dysfunctionally
at another. The same behavior that causes an individual to withdraw
from social and political participation may contribute to the success
of his performance at work the next day. And what is true within the
same individual is also true among individuals: the same usage may
have different consequences for different individuals. Thus, Schramm,
Lyle, and Parker say that children's use of the mass media for fantasizing may "either (a) drain off some of the discontent resulting from the
hard blows of socialization; (b) provide insights and analogies that
may help an alert viewer see himself better; or (c) lead a child into
withdrawal from the real world, encourage the confusion of real
24 Donald Horton and R. Richard Wohl, "Mass Communication and Para-social
Interaction," Psychiatry, Vol. 19, 1956, pp. 215-229.
25 See Paul F. Lazarsfeld and Robert K. Merton, "Mass Communication, Popular
Taste and Organized Social Action," in Wilbur Schramm, editor, Mass Communications, 2nd ed., Urbana, Ill., University of Illinois Press, 1961, pp. 492-513.
26 See Robert K. Merton, Social Theory and Social Structure, Glencoe, Ill., Free
Press, 1957.
386
SOME
DOMAINS
OF ESCAPE:
SELECTED
ILLUSTRATIONS
Origin of Dysfunction
Level Where
Dysfunction
Is Noted
Symbolic Dimension
(Media Content)
Spatial-TemporalDimension
(Media Exposureor Context)
1. Social, political
affairs
A housewife is assured in
a soap opera that there is
perfect justice in the
world and, as a result, is
socially unconcerned and
politically apathetic.
2. Interpersonal
relations
(in the family)
A daytime TV "persona"
becomes a husband substitute on account of his
greater thoughtfulness
than the real husband,
and there is a consequent
impairment in husbandwife relations.
3. Intrapsychic
situations with fantasy, and thereby cause him more trouble than he
should have in learning the rules of the real world; (d) build up aggression, rather than draining it off, so that socially acceptable adjustment
becomes more difficult."27
CONCLUSIONS
It is probably true that the concept of escape blurs too many distinctions to be genuinely serviceable. Still, given the current shift of research interest from the study of "campaigns" to the study of the functions and effects of "entertainment," the concept is likely to be invoked
more and more. Hence this attempt to take seriously some of the loose
talk about escape, in order, at least, to clarify the issues involved.
We found that social scientists and students of popular culture have,
at one time or another, applied the notion of "escape" to every step in
the social-psychological process of attending to the mass media. And
the label "escapist" has been used to characterize the psychological
drives that motivate exposure, the extent of exposure itself, the contexts
27
ROUTES
OF ESCAPE:
AN
EXPLORATORY
NOTE
It has just been noted that routes of escape other than exposure to
the mass media are available in modern society, and it is curious that
discussions of the mass media-even functionally oriented ones-so
rarely take these into account. Deprivation, alienation, loneliness-the
very same drives which are supposed to lead to escape via the mass
media-are motives which have been traditionally associated with
suicide, alcoholism, drug addiction, spiritualism, etc. It is clear that a
theory of the relationship between deprivation and the use of the mass
28 See Roy Schafer, "Regression in the Service of the Ego," in Gardiner Lindzey,
editor, Assessment of Human Motives, New York, Rinehart, 1958, pp. 119-148.
388
media must inquire into the conditions under which individuals choose
one route rather than another.
The discussion can only be opened up in this paper. The most
obvious difference between the mass media and these other escape
routes is the comparative risk involved. Compared with the mass media,
one of the major hazards of these other routes is that they not only
transport one from the cares of everyday reality but that they often fail
to bring one back. The narcotizing dysfunctions are so great, that is,
that one is often prevented from performing any of one's roles at all.
Still, the parallel between the uses of the mass media and the uses of
alcohol is instructive. Like the mass media, alcohol may be "used"
quite differently by different sorts of people: it may be used to withdraw from society, or it may be used to come closer to society. And what
shall we say about the musician who performs better under the influence
of drugs? Functional feedback to a basic social role surely is not escape.
But because of the lesser hazard involved and perhaps because of
some of their manifestly positive functions, the mass media constitute
a more legitimate escape route. "Don't disturb Daddy, he's drinking,"
clearly has a lower priority.
But rather than consider alcohol or drugs or spiritualism or any of
the other possible routes of escape in greater detail, it may be worth
concluding by turning to the most pervasive route of all-more widespread than the mass media-sleep. In a suggestive analysis, Auber and
White catalogue the social and psychological attributes and functions
of sleep.29 Of all types of withdrawal from society, sleep is the most
protected: "Be quiet, Daddy is sleeping," has the very highest priority.
Sleep time, say Auber and White, is a legitimate facade for a variety
of hidden activities, such as deviance, or creativity, or even marital
sex relations. The sleeper is not held responsible for his daytime roles;
indeed, it is legitimate for him to lose his very identity-not to know
who he is-in the course of the night. Dreams in some societies have
meaning for the real world: they may be signs, for example, and there
are dream books to interpret their meaning. In our society, however,
dreams are essentially invalid and unreal as portents for society (though
they may be diagnostic of the individual's own inner workings), and,
perhaps, suggest Auber and White, this is why the content of dreams
in our society is so irrelevant. It is a sobering idea, considering the state
of the mass media, to suggest, as do Auber and White, that if we thought
that dreams were more meaningful we might have better ones.
29 Vilhelm Aubert and Harrison White, "Sleep: A Sociological Interpretation,"
Acta Sociologica, Vol. 4, fasc. 2, pp. 46-54, and fasc. 3, pp. 1-15.