Jet Airways is a major Indian airline based in Mumbai.

It is the second largest airline

in India, both, in terms of market share and passengers carried, after IndiGo It
operates over 3000 flights daily to 74 destinations worldwide. Its main hub is
Mumbai, with secondary hubs at Delhi, Kolkata, Chennai, Bengaluru.

Naresh Goyal
Naresh Goyal

Born

29 July 1950 (age 64)

Residence

Mumbai

Nationality

Indian

Occupation

Chairman of Jet Airways

Years active

1967present

Net worth

Children

US$2.2 billion

Nivaan Goyal
Namrata Goyal

Naresh Goyal (born 29 July 1950) is an Indian businessman and founder Chairman of Jet
Airways. He started operating Jet Airways in 1993. Following the 2005 IPO of Jet
Airways, Forbes magazine declared him the sixteenth richest person in India with a net
worth of $1.9 billion.
He has over twenty-six years of experience in the civil aviation sector. Under his leadership,
Jet Airways has emerged as one of India's most preferred airlines.[citation needed] Following the
bad times in the airline industry in the second half of 2008, Naresh Goyal joined hands with
his prominent rival Vijay Mallya's Kingfisher Airlines in October 2008, entering into an
agreement that would rationalise the operation of routes, sharing of codes, prices and
availability, fuel management and ground handling, thus making Airindia not only the largest
market player, but also enabling both the airlines that would otherwise head for a collapse
to economize and save. The Competition Commission of India has launched an inquiry if
this arrangement is anti-competitive.
In May 1993, Goyal founded Jet Airways (Private) Limited[4] with the objective of providing
sales and marketing representation to foreign airlines in India.
Goyal served on the Board of the International Air Transport Association (IATA) from 2004
2006.

Contents
Jet Airways was incorporated as an air taxi operator on 1 April 1992. It started
commercial operations on 5 May 1993 with a fleet of four leased Boeing 737300 aircraft from Malaysia Airlines. In January 1994 a change in the law enabled Jet
Airways to apply for scheduled airline status, which was granted on 4 January
1995. Naresh Goyal who already owned Jetair (Private) Limited, which provided
sales and marketing for foreign airlines in India set up Jet Airways as a fullservice scheduled airline to compete against state-owned Indian Airlines. Indian
Airlines had enjoyed a monopoly in the domestic market between 1953, when all
major Indian air transport providers were nationalised under the Air Corporations Act
(1953), and January 1994, when the Air Corporations Act was repealed, following
which Jet Airways received scheduled airline status.

Jet began international operations from Chennai to Colombo in March 2004. The
company is listed on the Bombay Stock Exchange, but 80% of its stock is controlled
by Naresh Goyal (through his ownership of Jet's parent company, Tailwinds). It has
13,177 employees (as at 31 March 2011).[9] In January 2006 Jet Airways announced
that it would buy Air Sahara for US$500 million in an all-cash deal, making it the
biggest takeover in Indian aviation history. It would have resulted in the country's
largest airline but the deal fell through in June 2006. On 12 April 2007 Jet Airways
agreed to buy out Air Sahara for INR14.5 billion (US$340 million). Air Sahara was
renamed JetLite, and was marketed between a low-cost carrier and a full service
airline. In August 2008 Jet Airways announced its plans to completely integrate
JetLite into Jet Airways.[10] In October 2008, Jet Airways laid off 1,900 of its
employees, resulting in the largest lay-off in the history of Indian aviation.[11]
However the employees were later asked to return to work; Civil Aviation
Minister Praful Patel said that the management reviewed its decision after he analysed
the decision with them.[12][13] Jet Airways and their rival Kingfisher Airlines announced
an alliance which primarily includes an agreement on code-sharing on both domestic
and international flights, joint fuel management to reduce expenses, common ground
handling, joint utilisation of crew and sharing of similar frequent flier
programmes.[14] On 8 May 2009 Jet Airways launched its low-cost brand, Jet Konnect.
The decision to launch a new brand instead of expanding the JetLite network was
taken after considering the regulatory delays involved in transferring aircraft from Jet
Airways to JetLite, as the two have different operator codes. The brand was launched
on sectors that had 50% or less load factor with the aim of increasing it to 70% and
above. Jet officials said that the brand would cease to exist once the demand for the
regular Jet Airways increases.
2010-present

A Jet Airways ATR 72-500

According to a PTI report, for the third quarter of 2010, Jet Airways (Jet+JetLite) had
a market share of 22.6%[15] in terms of passengers carried, thus making it a market
leader in India, followed by Kingfisher Airlineswith 19.9%. In July 2012, Jet Airways

officially sought government approval to join Star Alliance.[16] In June 2011, Jet
Airways was the first domestic airline to ban carrying fish, crab, meat, poultry
products and liquid items as check-in baggage.[17] Early in 2013, Etihad Airways, one
of the flag carriers of the United Arab Emirates based in Abu Dhabi, planned to buy a
stake in Jet Airways. On 24 April 2013, Jet announced that they were ready to sell a
24% stake to Etihad for US$379 million.[18] Earlier, in September 2012, the
government of India announced that foreign airlines could take a stake of up to 49%
in Indian airlines, thereby making this deal possible. Etihad, which had already
purchased stakes in four other loss-making airlines, said they were "concentrating on
future potential rather than past performance", and were ready to take the stake in
Jet.[19]Initially, Jet announced that they were likely to sign the stake sale deal with
Etihad between 22 January and 3 February,[20] which they later confirmed to as 25
January.[21] However, that date passed and the deal was further postponed.[22]
Meanwhile, Jet Airways concentrated well on revenues, costs and network side, which
resulted in the airline making profits for the first time since the rupee depreciation.
Nikos Kardassis, the Chief Executive Officer of Jet Airways, said "The combined
impact of higher yields and lower costs (ex-fuel) have resulted in significantly
lowering the breakeven seat factor levels in the business."[23] The airline announced
a sale on its website, which offered two million seats for travel within India, till 31
December 2013. This sale was announced a little over one month after rival low-cost
carrier SpiceJet announced a sale, which was expected to have triggered a fare
war.[24] High airfares throughout 2012 due to grounding of Kingfisher Airlines caused
passengers to opt out of air travel, leading to negative growth in traffic for the first
time since 2009. Jet Airways planned to attract more passengers by subsequently
lowering the fares, which was followed by SpiceJet again. With two airlines offering
cheaper travel, India's flag carrier started losing passengers and it too offered cheaper
tickets. This was followed by IndiGo and GoAir, resulting in a full-fledged fare
war.[25]
Jet had introduced four different slabs of discounts depending upon the distance to
destination. Under the offer, the fare up to 750 kilometres was priced at
2250 (US$36), while for 7501000 kilometres it was 2850(US$46). For air travel
over a distance ranging from 1000 to 1400 kilometres, tickets were sold for
3300 (US$53) and for travel beyond 1400 kilometres, tickets were sold for a
maximum of 3800 (US$62).[26] Based on a calculation by The Economic Times, on
average, Jet Airways was selling 6400 tickets per day, or 14 tickets per flight, at those
discounted rates. According to the news agency, several Indian travel sites started
experiencing severe issues following a sudden increase in bookings. MakeMyTrip
chief operating officer Keyur Joshi said that this move would help airlines increase
aircraft occupancy from 75% to 85%.[27] However, soon after the sale, the airline's

market value started going down.[28] This drop in market value was considered to have
happened because of the indefinitely postponed Etihad deal. The stock had fallen by
18% in a period of one week. Economic Times reported that "The froth that developed
around Jet stock was largely deal driven and has now fizzled away."[29]
In August 2014, Jet Airways announced that it is discontinuing its low fare arm
JetKonnect and JetLite making Jet Airways 3rd full service airline in India besides Air
India and Vistara (proposed)

Corporate affairs and Identity

Jet Airways's head office is located in the Siroya Centre in Andheri, Mumbai.[30] Jet
Airways's head office was previously located in the S.M. Centre, a rented, unmarked
six-storey building in Andheri.[31][32] In 2008 Robyn Meredith of Forbes stated that the
complex was "as shabby as [Jet Airways] CEO Naresh Goyal's home is posh" and that
the complex was "In need of a fresh coat of paint". The complex was 15 minutes
driving time from Chhatrapati Shivaji International Airport.[32] In 2013, it was
announced that Etihad Airways would buy a 24% stake in the airline through
preferential allotment of shares.[33]
Subsidiaries

JetLite
JetLite was a wholly owned subsidiary of Jet Airways. It was established as Sahara
Airlines on 20 September 1991 and began operations on 3 December 1993 with
two Boeing 737-200 aircraft. Initially services were primarily concentrated in the
northern sectors of India, keeping Delhi as its base, and then operations were extended
to cover all the country. Sahara Airlines was rebranded as Air Sahara on 2 October
2000. On 12 April 2007 Jet Airways took over Air Sahara and on 16 April 2007 Air
Sahara was renamed as JetLite. JetLite operated a fleet of mixed owned
leased Boeing 737 Next Generation aircraft and Bombardier CRJ-200ER. JetLite
ceased operations on 25 March 2012 after merger with Jet Konnect.[34] The
Bombardier jets were phased out but the Boeings remained in service and operated for
JetKonnect. JetLite offered a buy on board service called JetCaf,[35] offering food for
purchase.
JetKonnect
JetKonnect, formerly Jet Airways Konnect, the low-cost brand of Jet Airways, was
launched on 8 May 2009.[36] It operates a fleet of Boeing 737 Next Generation aircraft.
The rationale for launching Jet Konnect was to close down loss-making routes and

divert the planes to more profitable routes with higher passenger load factors. Jet
already ran a low-cost airline named JetLite. According to Jet Airways, the decision to
launch a low-cost brand instead of expanding the existing JetLite was taken to avoid
the regulatory delays associated with moving excess aircraft and assets from Jet
Airways to JetLite, which have separate operating codes. Jet Konnect offers a no frills
flight where meals and other refreshments have to be purchased on board. To identify
if the flight is a full service or Konnect the flight numbers for Konnect are in the
series 9W 2000-2999.[37]Jet Airways merged the JetLite brand into Jet Konnect on 25
March 2012.[34] Jet Airways offers eight business class seats in Konnect to cash in on
Kingfisher Airlines' woes.[38] In December 2012, Jet Airways placed an order for 5
ATR 72-600 aircraft to "enhance regional connectivity." The first aircraft was
delivered the same month, leased from GECAS and was operated for JetKonnect.[39]
Jet Airways announced on 11 August 2014 that it would phase out Jet Konnect by the
end of the year as part of plans to reposition itself as a uniform full-service operator.[40]

Destinations
Jet Airways destinations
Jet Airways serves 52 domestic destinations and 21 international destinations, a total
of 73[41] in 19 countries across Asia, Europe and North America. Short-haul
destinations are served using Boeing 737 Next Generation. ATR 72-500s are used
only on domestic regional routes, while long-haul routes are served using its Airbus
A330-200 and Boeing 777-300ER aircraft. London, England was the airline's first
long-haul destination and was launched in 2005. Since 2007 Jet Airways has had a
scissors hub at Brussels Airport in Belgium for onward trans-atlantic connections to
Canada and the United States.
The recession forced Jet Airways to discontinue the following routes: Ahmedabad
London, Birmingham-Brussels, AmritsarLondon, BangaloreBrussels, Mumbai
ShanghaiSan Francisco and Brussels-New York City.[42] It also had to put an
indefinite delay on its expansion plans. Jet Airways was forced to lease out seven of
its ten Boeing 777-300ERs to survive the financial crunch. Due to the recession all
flights to North America were operated on an Airbus A330-200 replacing the Boeing
777-300ERs. It also had to sell a brand-new, yet-to-be-delivered Boeing 777-300ER
in 2009 and had to defer all new aircraft deliveries by at least two years. The airline
planned to restore the Mumbai-Shanghai route by the end of 2011 but never went
through with it.[43] As the economic crisis in the eurozone countries worsened, Jet also
closed the Delhi-Milanroute.[44] Jet Airways is planning to relaunch service to New
York's JFK International Airport via Abu Dhabi starting 1 May 2014.[45]

Jet Airways Airbus A340-300 atLondon Heathrow Airport in 2005 with the 1993-2007
livery
Also, Jet Airways will introduce the Mumbai-Paris route using the Airbus A330
aircraft from Mid May 2014 - a mid-day departure from Mumbai to reach evening in
Paris CDG and Leaving CDG Paris in night arriving next morning in Mumbai similar
to Air India's schedule on Delhi-Paris route.
Codeshare agreements

Jet Airways has codeshare agreements with the following airlines (as of June 2013)

Air Canada [Star

Alliance]
Air France [Sky
Team]
All Nippon
Airways [Star
Alliance]
Alitalia [Sky
Team]
Brussels
Airlines [Star
Alliance]

Etihad Airways
Garuda
Indonesia [Sky
Team]
Kenya Airways [Sky
Team]
Korean Air [Sky
Team]
Turkish
Airlines [Star
Alliance]
Malaysia
Airlines [OneWorld
]

South African
Airways [Star Alliance]
Qantas [OneWorld]
United Airlines [Star
Alliance]
Vietnam Airlines [Sky
Team]

Jet Airways also has a codesharing agreement with Thalys European rail service.

Effective 1 February 2014, the U.S. Federal Aviation Administration lowered India's
aviation safety rating to a Category 2. As a result of the FAA action, all U.S.-based
airlines are required to suspend all codeshare cooperation with any India-based
airlines. This FAA decision is country specific for India, not airline specific.

Fleet
Jet Airways Fleet
Aircraft

Passengers
In
Orders
Service
F J Y Total

Airbus A330-200

0 30 196 226

Airbus A330-300

0 34 259 293

ATR 72-500

15

ATR 72-600

Boeing 737-700

62

62

68

68

68

68

8 126 134

Boeing 737-800

62

Boeing 737-900

0 28 138 166

Boeing 737-900ER

Boeing 737 MAX 8

50

Boeing 777-300ER

10

Boeing 787-9

20

Total

117

90

0 16 138 154
0

8 162 170

8 178 184

8 30 274 312
8 30 312 350
TBA

Notes
3 more Dry Leased to Turkish
Airlines

Operated for JetKonnect

5 operated for Jet Konnect
5 operated for JetKonnect

1 operating for JetKonnect (VTJLJ)

Entering service in 2017
New Deliveries In 2016.
Deliveries starting 2015

Services
Cabin

International long haul

First Class on board the Boeing 777-300ER

With the arrival of its new Airbus A330-200 and Boeing 777-300ER aircraft, Jet
Airways has introduced a new cabin with upgraded seats in all classes. The Airbus
A330-200 aircraft have two classes: Premire and Economy. The Boeing 777-300ER
aircraft has three classes of service: First, Premire (Business), and Economy. Being a
Full Service Airline, meals are served on all classes of travel.
First Class
First class private suites are available on all Boeing 777-300ER aircraft. All seats
convert to a fully flat bed, similar to Emirates or Etihad first class seat. It was the
second airline in the world to have private suites. All seats in First have a 23-inch
widescreen LCD monitor with audio-video on-demand systems (AVOD), BOSE noise
cancelling headphones, in seat power supply, and USB ports etc. Jet Airways is the
first Indian airline to offer fully enclosed suites on its aircraft; each suite has a
closable door, making for a private compartment.
Premire

Premire on board the Boeing 777-300ER

Premire (Business Class) on the Airbus A330-200 and Boeing 777-300ER
international fleet has a fully flat bed with AVOD entertainment. Seats are configured
in a herringbone pattern (1-2-1 on the Boeing 777-300ER, and 1-1-1 on the Airbus
A330-200), with each seat offering direct access to the aisle. Premire seats on the
A330-200s leased from ILFC are configured differently in a 2-2-2 nonherringbone pattern. Each Premire Seat has a 15.4-inch flat screen LCD TV with
AVOD. USB ports and in-seat laptop power are provided. All seats are standard
recliner business-class seats with a few newer aircraft with electronic recline and
massager.
Economy Class
Economy class on Jet's A330-200/777-300ER aircraft has 32-inch seat pitch. Seats on
the A330-200/777-300ER have a "hammock-style" net footrest. The cabin is
configured in 2-4-2 abreast on the Airbus A330-200, and was recently changed to 3-43 on the Boeing 777-300ER from 3-3-3 to increase revenue. Each Economy seat on
the A330-200/777-300ER has a personal 10.6-inch touch screen LCD TV with
AVOD.
All three classes feature Mood lighting on the Airbus A330-200 and Boeing 777300ER, with light schemes corresponding to the time of day and flight position.

JetScreen IFE in Economy class on board a Boeing 737-800

International short haul & Domestic
Boeing 737 Next Generation aircraft are configured in Premire and Economy
Classes. The ATR 72-500 have Economy class configuration only. The Premire
features 40-inch extra-wide seats with a personal Widescreen LCD attached to each
seat. The Premire cabin is configured in a 2-2 abreast pattern. Jet Airways Economy

class on its Boeing 737 Next Generation features 30-inch seat pitch with personal
Widescreen LCD behind each seat. Jet Airways was the World's first airline to
introduce in-flight entertainment systems on the Boeing 737 aircraft. The Economy
class cabin is configured in a 3-3 abreast pattern on the Boeing 737 Next Generation
and 2-2 abreast pattern on the ATR 72-500.
In-flight entertainment

Jet Airways' Panasonic eFX IFE system on board the Boeing 737700/800 and Panasonic eX2 IFE system on board the Airbus A330-200/Boeing 777300ER, called "JetScreen", offers audio video on-demand programming (passengers
can start, stop, rewind, and fast-forward as desired). It has over 100 movies, 80 TV
programmes, 11 audio channels and a CD library of 125 titles. The system operates
via individualtouchscreen monitors at each seat, and is available in all classes.[65] In
late 2012, Jet introduced a feature on their Airbus A330-300, called eXport. eXport
allows passengers to plug-in their personal Apple devices such
as iPods, iPads and iPhones through an eXport socket located immediately below the
video screen. This would allow passengers to access their own media during the
flight.
Airport lounges

Jet Airways Lounges are offered to First and Premire Class passengers, along with
JetPrivilege Platinum & Gold card members. The international lounge at Brussels has
showers, business centre, entertainment facilities and children's play areas. Lounges
access is offered at the following locations
Jet Airways' lounges

Awards and achievements

Best First- Service in the World award at Business Traveller's 20th annual 'Best
in Business Travel' awards
Best Business Class & Best Economy Class at the Business Traveller Awards
Best Programme of the Year by Freddie Awards 2007 & 2006
Best Elite Level for the second year in a row, at the 21st Annual presentation
ceremony of the Freddie Awards 2008
Best Overall in Entertainment at the Avion Awards 2010
India's Popular Domestic Airline at the SATTE 2006 Awards
India's Airline at the World Travel Awards, 2006
Best Technical Despatch Reliability by Beaver 2002
Best Cargo Airline of North Asia by Cargo Airline of the Year Awards

Best Domestic Airline award for the 1st consecutive year and the 5th time in the
past two years at the 18th TTG (Travel Trade Gazette) Travel Awards 2007
India's Most Respected Company in the Travel and Food Sector by
Businessworld 2003
Best Long Haul Carrier ex-Brussels award at the Tm Travel Awards 2009.
Best Eastbound Airline from India and Best domestic Airline in India awards at
the Abacus Tafi Awards 2009.
Business Traveller's Best Indian Airline Award in London.