BIBLIOGRAPHY

Books:

Bhandari, D.R (2003). Banking and Insurance. Kathmandu. Aayshu

Publication

Brigham, E.F & Ehrhard. M.C. (2007). Financial Management. 11th

Edition. Indis. Baba Barkha Nath Printers

Manandhar K.D & pokhrel, S.B. (2007), Marketing Financial Services .

Asmita Publication kathmandu.

Shrestha, M.K & Bhandari D.B (2008). Financial Market and Institutions
Asmita Publication kathmandu.

Websites:

http://www.megabanknepal.com
http://www.nrb.org.np
http://www.google.com
http://www.businessage.com.np
http://www.wikipedia.com
http://www.sharemarket.com

Appendix 1: Customer Service Department: Workflow

Customer Service Department: Work Flow

ENQUIR
Y
A/C
Opening
Require
ments
Types of
A/C
Interest
Rate
Scheme
s
Services
Charges
Locker
Balance
Check
Find
Account
Internet
Banking
Mobile
banking
ATM
Card
Branche
s

FROM
DISTRIBUTION
Account
Opening
Personal :
Minor, Super
Saving, Mandate
for operating
Account,
Sole/partnership
Business Limited
Company Club,
Societies, NGOs
Specimen Card
PAN
Submission
Agreement
Loss of cheque
requisition
Account
Transfer
Account
closure Locker
ATM Card:
New Card Issue,
Supplementary
Card Issue, reIssue of Pin
Request for
Balance
certificate,
statement
Internet
banking, Mobile
Banking

NEW
ACCOUNT
OPENING
Collect
documents
Check
documents
as per
scheme
Verify
documents
with
original
Assign
Account
Number San
the
Signature
Card

OTHER CSD
SERVICES
ACCOUNT
TRANSFER
ACCOUNT
CLOSURE
ACCOUNT
MAINTAINAN
CE
SIGNATURE
CHANGE
LOCKER
OPENING
RE-ACTIVATE
ACCOUNT
CHEQUE
PROCESSING
CHEQUE/CAR
D
DISTRIBUTIO
N
GOOD FOR
PAYMENT
STOP
PAYMENT
CLANCE
CERTIFICATE
STATEMENT
PRINTOUT

RECORD
KEPPING
TODAY
OPENED &
CLOSED
A/C
RE
ACTIVATED
ATM CARD
ISSUED
CORPORAT
E/ RETAIL
ISSUED
WITHDRA
WL SLIP
STOCK
MANAGEM
ENT
LOCKER
RECORD
MONTHLY
EXHIBITIO
N
FIXED
DEPOSIT
RECORD

TRANSFER

Appendix 2: List of Financial System

S.No Organization
1.

2.
3.
4.
5.
6.
7.
8.
9.
10.

Central Bank
Commercial Bank
Development Bank
Finance Companies
Co-operatives
Micro Credit Financial Institutions
NGOs licensed by NRB
Insurance Companies
Employee Provident Fund
Citizen Investment Trust

Source: www.nrb.org.np

Appendix 3: List of Interest Rate

\
(A) Deposits

Saving Deposit
Mega lokpriya Bachat (Normal Saving)
Mega Subharambha Bachat
Mega Swabhiman Bachat
Mega Nari bachat
Mega Young Star saving
Mega karmachari Bachat
Mega Campus Saving
Meg prabardhak Bachat(Normal)
Meg prabardhak Bachat(Special)
USD Saving Deposit
Fixed Deposit Individuals
Up to 3 Months
6 Months
1 Year and above
Special
Fixed Deposit Institutional

Per Annum
4.00%
6.00%
5.50%
5.50%
5.50%
5.00%
5.00%
4.50%
6.00%
1.50%
5.00%
5.50%
6.50%
6.50%
3.50%

Number
1
32
87
79
16
21
38
20
1
1

Appendix 4: List of Commercial Bank in Nepal (up to 2012 Nov)

S.No

Names

Operation Date

Head Office

(A.D.)
1.

Nepal Bank Limited

11/15/1937

Kathmandu

2.

RastriyaBanijya Bank

1/23/1966

Kathmandu

3.

Agriculture Development Bank

1968/01/02

Kathmandu

Ltd.
4.

Nabil Bank Limited

7/16/1984

Kathmandu

5.

Nepal Investment Bank Ltd.

2/27/1986

Kathmandu

6.

Standard Chartered Bank Nepal

1/30/1987

Kathmandu

Ltd.
7.

Himalayan Bank Limited

1/18/1993

Kathmandu

8.

Nepal SBI Bank Limited

7/7/1993

Kathmandu

9.

Nepal Bangladesh Bank Ltd.

5/6/1994

Kathmandu

10. Everest Bank Limited

10/18/1994

Kathmandu

11. Bank of Kathmandu Limited

3/12/1995

Kathmandu

12. Nepal Credit and Commerce Bank

10/14/1996

Siddharthanagar,

Limited

Rupendehi

13. Lumbini Bank Limited

7/17/1998

Narayangadh,Chitwan

14. Nepal Industrial & Commercial

7/21/1998

Biaratnagar,Morang

15. Machhapuchhre Bank Ltd.

10/3/2000

Pokhara, Kaski

16. Kumari Bank Limited

4/3/2001

Kathmandu

17. Laxmi Bank Limited

4/3/2002

Birgunj, Parsa

12/24/2002

Kathmandu

19. Global Bank Ltd.

1/2/2007

Birgunj, Parsa

20. Citizens Bank International Ltd.

6/21/2007

Kathmandu

21. Prime Commercial Bank Ltd

9/24/2007

Kathmandu

Bank Limited

18. Siddhartha Bank Limited

22. Sunrise Bank Ltd.

10/12/2007

Kathmandu

23. Bank of Asia Nepal Ltd.

10/12/2007

Kathmandu

24. Development Credit Bank Ltd.

5/25/2008

Kathmandu

25. NMB Bank Ltd.

6/5/2008

Kathmandu

26. Kist Bank Ltd.

3/8/2010

Kathmandu

27. Janata Bank Ltd

4/6/2010

Kathmandu

28. Mega Bank Ltd

7/23/2010

Kathmandu

29

20/09/2010

Kathmandu

30. Civil Bank Limited

26/11/2010

Kathmandu

31. Century Commercial Bank

10/6/2011

Kathmandu

Commerz and Trust Nepal Ltd

32. Sanima Bank

2012

Kathmandu
Source: www.nrb.org.np

Appendix 5: Branch network

Kantipath

Kantipath, Kathmandu

Syaffru

SyaffruBesi - 09, Rasuwa

Kapan
Arghakhanchi
Baneshwor
Pokhara
Jawalakhel

Saraswati Nagar - 08, Kapan

Main Road - 06, Sandhikhark
SubhalakshyaBulding, New Baneshwor
SabhaGrihaChowk - 08, Pokhara
Jawalakhel - 13, Lalitpur

 Biratnagar

Jaljala Road- 09, Biratnagar

Birgunj

Neena Commercial Complex, Aadarsha Nagar 13

Newroad

KhichhaPokhari, Newroad

Butwal

Ram Mandir Line - 06, Butwal

Hariwan

Hariwan - 09, Sarlahi

Chautara

Naya Bazar - 08, Chautara

Dailekh

Narayan Nagarpalika- 1, DebkotaChok, Dailekh

Dhangadi

DhangadiNagarpalika- 2 'Ka', Dhangadi, Kailali

Birtamod

Anarmuni VDC - 3 MuktiChok, Birtamod, Jhapa

Dhading

Nilakantha VDC-5, Dhadingbeshi

Teku

KMC-11, Tripureshwor, Kathmandu

Maharajgunj

KMC-3, Maharajgunj, Kathmandu

Ghorahi

Ghorahi Nagarpalika-11, New Road, Dang

Dharan

DharanNagarpalika- 5, Sunsari

Narayanghat

BharatpurNagarpalika -3, Pulchok, Narayanghat, Chitwan

Maitidevi

KMC-33, Maitidevi, Kathmandu

Bouddha

KMC-6, Pipalbot, Bouddha, Kathmandu

Janakpur

Janakpur Nagarpalika-2, Janakpur, Dhanusha

Nepalgunj

Nepalgunj Nagarpalika-1, Dhamboji, Nepalgunj,

Banke
Thimi

MadyapurThimiNagarpalika -7, PuranoThimi, Bhaktapur

Bhairahawa

Siddhathanagar- 7 NayaSadak, Bhairahawa, Rupandehi

Appendix 6: Board of Directors

S.NO

NAME OF BOD

POSITION

Prof. Dr. Madan Kumar Dahal Chairman

Dr. DumanThapa

Director

Prof. Dr. Govind Nepal

Director

Mr. BhojBahadur Shah

Director

Mr. Gopal Khanal

Director

Mr. Madan Kumar Acharya

Director

Source: Annual Report Book of Mega bank

Appendix 7: Management teams

Members
Anil Keshary Shah
Anupama Khunjeli
Govinda Gurung
Raveena Desraj Shrestha
Tulsi Ram Pokharel
Pradyuman Pokharel
Amit Shrestha
Pragya Pandey
BidyaKantaAdhikari
Shambhu B. Thapa
Deny Shrestha
Raju Krishna Shrestha
JenuThapa
Bipul Rayamajhi
Rajesh Sharma
Ritesh Lamichhane
Sujeet Dhakal
Ramesh Khadka
Shyam Chand
Yubraj Guragain

Position
Chief Executive Officer
Chief Operating Officer
Chief Corporate Banking
Chief Consumer Banking and Corporate Affairs
Company Secretary
Head- Deposit, Remittance and Card
Head - Mega SME Banking
Head- Mega Corporate Credit Head - Legal & Share Operations
Branch Manager - Main Branch & Head - ATM
Head - Global Markets & Trade Finance
Head- Administration and Network Expansion
Head - Human Resources
Head - Operations & Shared Distribution
Head - Credit Administration
Head - Mega Deposit Centre
Head - Consumer Lending
Head - Finance & Planning
Head - IT & SWIFT
Head - Mega Micro Banking
Source: Annual Report Book of Mega bank