Corporate presentation

August 2014

Content

Our vision
Our global reach
Our strategy
Our services & solutions
Our business
Our corporate social responsibility
Our results
Our future perspective

Corporate Presentation
August 2014
Slide 2

Our vision

Corporate Presentation
August 2014
Slide 3

Our vision

We inspire individuals and organisations to work more

effectively and efficiently, and create greater choice in the
domain of work, for the benefit of all concerned. As the
worlds leading provider of HR solutions a business that
has a positive impact on millions of people every day we
are conscious of our global role. Helping people to better
work, better life is our common purpose and the way in
which we contribute to society.

For more information:

www.adecco.com/en-US/About/Pages/default.aspx
Corporate Presentation
August 2014
Slide 4

Our global reach

Corporate Presentation
August 2014
Slide 5

Our global reach

Adecco Group operates

in over 60 countries
and territories worldwide

We help more than 650,000 people find work

every day through our network of over
31,500 full-time employees and more than
5,000 branches in over 60 countries and
territories around the world.

The Adecco Group is the worlds leading

provider of HR solutions. Our services and
solutions fall into the broad categories of
temporary staffing, permanent placement,
career transition and talent development as
well as outsourcing and consulting.
Corporate Presentation
August 2014
Slide 6

Our strategy and strategic priorities

Corporate Presentation
August 2014
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Adecco Group strategy

Serving individuals and enterprises

The strategy of the Adecco Group is to be alongside each phase in the life cycle of our
clients and candidates/associates.

Corporate Presentation
August 2014
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We strive to reach an EBITA margin above 5.5% in 2015

1. Engagement

2. IT
Top line growth
3. Professional
Staffing & Services

4. Segmentation

EBITA
margin
>5.5%

Pricing discipline

Cost control
5. BPO solutions

6. Emerging
Markets

Corporate Presentation
August 2014
Slide 9

Our services & solutions

Corporate Presentation
August 2014
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How HR services companies benefit labour markets

We maintain a constant dialogue with clients and workers

as well as with societal, governmental and business stakeholders to create more and better work opportunities for
individuals worldwide.

Economies As an HR services company, we turn available work into jobs and thereby
support economic growth.
Individuals For individuals, we offer legally recognised and regulated work opportunities,
facilitate on-the-job training and enhance occupational and geographic mobility.
Enterprises We provide companies with flexible HR solutions to help them weather peaks
and troughs in demand, thereby maintaining and increasing their competitiveness.
Corporate Presentation
August 2014
Slide 11

Our services & solutions

As the world leader, Adecco offers the full range of Human Resources solutions which
are tailored to meet the evolving needs of our clients and associates.
We have the capability to provide all these services locally and globally.

For more information:

www.adecco.com/en-US/BusinessServices/Pages/Overview.aspx
Corporate Presentation
August 2014
Slide 12

Our business

Corporate Presentation
August 2014
Slide 13

Revenue development by business lines

FY 2013 vs. FY 2012

Office
Industrial
General Staffing

2)

Information Technology2)
Engineering & Technical
Finance & Legal2)
Medical & Science
Professional Staffing
Solutions
Adecco Group

2)

Revenues 1)

Revenue growth

EUR m

in %, constant currency

4,949
9,627

-3

14,576

-3

-2

8%

2,249
1,138
751
364

-7
25%

4,502

19,503

50%

10

425
2)

17%

-2

1)

Breakdown of staffing revenues into Office, Industrial, Information Technology, Engineering & Technical, Finance & Legal and Medical & Science is based on dedicated
branches. Solutions contains Career Transition & Talent Development (CTTD), Managed Service Programmes (MSP), Recruitment Process Outsourcing (RPO) and
Vendor Management System (VMS).

2)

In FY 2013 revenues changed organically in General Staffing by -2%, Information Technology by 2%, Professional Staffing by 1% and Adecco Group by -1%. Organic
growth is a non US GAAP measure and excludes the impact of currency, acquisitions and divestitures.

Corporate Presentation
August 2014
Slide 14

General staffing Office

Our activities
Office
Administrative / clerical
Assistance
Customer service
Human resources
Import/export
Project management
Purchasing
Secretarial / PA
Sales, Marketing & Events
Adecco Office provides associates with
serial assignments, ensuring continuity
in the relationship.
Skills are enhanced through continuous
learning in challenging projects.

Corporate Presentation
August 2014
Slide 15

General staffing - Industrial

Our activities
Industrial

Assembly
Production
Machine operation
Mechanical trades
Warehousing
Packaging
Shipping and receiving

Our specialised services focuses on different

industrial sectors where flexibility and
qualified employees contribute to our
clients competitiveness, for example:
Automotive
Manufacturing/Heavy Industry
Construction
Hospitality
Transport and Logistics

Corporate Presentation
August 2014
Slide 16

Professional staffing IT and Engineering & Technical

Our activities
Information Technology
Sourcing and deploying highly skilled IT specialists
in mainstream and niche technologies to meet clients
temporary, permanent and project needs to navigate the
fast-moving IT landscape.
Serving clients with structured HR solutions such as
infrastructure management, testing services, recruitment
process outsourcing, and multi-language help desk.

Engineering & Technical

Providing the appropriate skilled engineers and
technical specialists for temporary, longer-term
secondment, and work package-based assignments.
Major sectors of expertise including electronics
automotive and transportation, energy, oil & gas,
utilities, medical products, aerospace, chemicals &
raw materials.

Corporate Presentation
August 2014
Slide 17

Professional staffing Medical & Science

Our activities
Medical & Science
In the field of Medical & Science we recruit and place
specialised scientific and healthcare professionals. For the
Pharma and Science sectors our focus includes profiles
such as:
Clinical Research Managers/Associates
Clinical Research Doctors & Nurses
Regulatory Affairs
Pharmacists
Medical Writers
Laboratory
Research
Scientists
In
the Healthcare
sector
our focus includes:
Sales
& Product Support
Doctors
Directors
Nurses & Department Heads
Therapists
Pharmacists
Other Allied Healthcare Professionals

Corporate Presentation
August 2014
Slide 18

Professional staffing Finance & Legal

Our activities
Finance & Legal
Serving our clients across commerce and industry,
financial services, banking, insurance, public practice,
law firms and corporate law departments
Our global network consists of over 200 branch offices
in 17 countries operating under the following brands:
Adecco Finance, Ajilon Finance, Ajilon Legal, DIS AG
Finance, Jonathan Wren and Badenoch & Clark

Corporate Presentation
August 2014
Slide 19

Business Process Outsourcing Solutions

Our activities
Managed Service Provider (MSP)
As a Managed Services Provider, our large multinational
clients increasingly call on us to manage their contingent
workforce.
We can manage your contingent workforce programme,
programme management, reporting and tracking,
supplier selection and management, order distribution
and even consolidated billing.
As part of our service, we can also provide you with a
Vendor Management System our market-leading
solution Beeline - and be present on site.

Recruitment Process Outsourcing (RPO)

For companies looking to outsource their recruitment
process for permanent employees, we work with them to
provide the flexible Recruitment Process Outsourcing
solution best suited to their needs.
Our solutions include: Candidate sourcing, screening and
assessment, Recruitment administration, Market
expansions, cyclical and part-time hiring, On-boarding and
offer management.
Corporate Presentation
August 2014
Slide 20

Career Transition & Talent Development Services

Our activities
Career Transition & Talent Development
Lee Hecht Harrison is a talent solutions company focused on:
Career Transition
Leadership Development
Career Development
Change Management solutions
Many organisations are trying to address these pressures
by investing in their people, deploying and redeploying their
resources, expanding their markets and reducing their costs.
This is where Lee Hecht Harrison provides companies with
unparalleled and innovative approaches to managing the entire
employee lifecycle and customised solutions that are
specifically tailored to client requirements.

Corporate Presentation
August 2014
Slide 21

Our corporate social responsibility

Corporate Presentation
August 2014
Slide 22

Adecco corporate social responsibility

Three Dimensions of CSR

For more information:

www.adecco.com/en-US/csr/Pages/default.aspx Or : http://csrr.adecco.com/csr2013
Corporate Presentation
August 2014
Slide 23

Our results

Corporate Presentation
August 2014
Slide 24

Revenues and EBITA by segment

Q2 2014 vs. Q2 2013
Revenues
% of
revenues

24%
19%
10%
8%
5%
6%
5%
4%
4%
2%
2%
9%
2%

France1)
North America2)
UK & Ireland
Germany & Austria
Japan
Italy
Benelux
Nordics
Iberia
Australia & New Zealand
Switzerland
Emerging Markets
LHH

EBITA

EUR
millions

Organic
change yoy

EUR
millions

Margin

Margin
change yoy

1,201
927
502
413
259
289
240
216
196
85
104
472
83

0%
3%
3%
7%
2%
18%
8%
7%
21%
-18%
0%
12%
5%

74
57
12
10
14
19
8
8
8
(1)
9
14
23

6.1%
6.2%
2.5%
2.3%
5.5%
6.4%
3.4%
3.5%
4.4%
-0.7%
8.5%
3.0%
28.4%

200
100
70
-140
-80
-30
90
-60
140
-390
100
-10
10

4.6%

50

Corporate
100%

(27)
1), 2)

Adecco Group

4,987

5%

228

1) EBITA excluding restructuring costs of EUR 2 million in Q2 2013.

2) EBITA excluding restructuring costs of EUR 4 million in Q2 2014.

Corporate Presentation
August 2014
Slide 25

Revenue development by business line1)

Organic year-on-year change in percent
Industrial grew by 8% in Q2
2014 compared to 9% in the
previous quarter

25%
20%
15%
10%

Office was flat in Q2 2014

compared to 1% growth in the
previous quarter

5%
0%
-5%
-10%
-15%
Q2

Q3

Q4

Q1

2011

Q2

Q3

Q4

2012

Industrial

Q1

Q2

Q3

2013

Office

Professional

Q4

Q1

Q2

2014

Professional Staffing grew by 2%

in Q2 2014 compared to 4% in the
previous quarter:
-

IT: 4% (9% in Q1 2014)

Engineering & Tech.: -2% (1%)

Finance & Legal: 3% (1%)

Medical & Science: -5% (-10%)

1) Excluding Solutions

Corporate Presentation
August 2014
Slide 26

Q2 2014 results summary

Reported

Variance (14 vs. 13) in %

EUR m

Revenues

4,987

Gross profit

0.0%

905

18.1%

SG&A

0.0%

681

13.6%

EBITA

0.0%

224

4.5%

Operating income

0.0%

215

4.3%

0.0%

145

2.9%

Net income attributable to

Adecco shareholders

% of rev.

-10

10

Reported

Constant currency

20

1
5
2
6
-1
3
12
17
13
19
15

Corporate Presentation
August 2014
Slide 27

Our future perspective

Corporate Presentation
August 2014
Slide 28

Our future perspective

Global trends
Governments
1. Regulation
2. Flexibility imperative
3. Job creation

People
1. Demographics
2. Skills mismatch
3. Lifestyle changes

Companies

Adecco Group

1. Productivity and flexibility

2. Talent shortage
3. Changing labour force

Technology
1. Job search engines
2. e-intermediaries
3. eLearning
Corporate Presentation
August 2014
Slide 29

Thank you

Corporate Presentation
August 2014
Slide 30