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Oracle DQM Overview
Oracle DQM Overview
Duplicate or fragmented data in the registry can significantly reduce the quality and integrity of
business operations, reporting, and decision-making, and adversely impact smooth interactions with
customers or other members of the trading community. Oracle Data Quality Management (DQM)
allows users of the Oracle EBusiness Suite platform to proactively and reactively resolve redundant
customer records by providing a highly configurable, extensible and global matching engine that
helps Oracle E-Business Suite users search customer records, prevent duplicates at the time of new
record creation and identify duplicates for resolution within Oracle TCA, the Oracle trading
community registry.
The Need
Oracle Trading Community Architecture (TCA) is a data model which consists of information about
parties and customers. The TCA registry is a single repository across Oracle ERP and CRM
Applications
The TCA registry captures various details of the Customer like
Customer
Customer Contacts (Persons)
Contact Points (Phone, Email, Fax, URL)
Customer Sites, Site Usages, Locations
Relationship, Relationship Type
The party information inside TCA registry can be duplicated for many reasons like incomplete data,
typographical errors, conversion from external systems or spelling mistakes.
This duplicate party information may reduce performance and efficiency of the transaction
processing and further lead to several business critical issues.
The Solution
To prevent, maintain and eliminate duplicate party information inside TCA registry, the Data Quality
Management functionality need to be implemented.
Oracle Data Quality Management (DQM) provides the infrastructure to perform high quality search,
duplicate prevention at the time of data entry and duplicate identification of existing records within
the TCA registry.
Word Replacements
Word replacements complement transformations to help define meaningful match rules. Word
replacements standardize words to improve the likelihood of finding duplicates. They are especially
helpful with identifying similar records that include popular nicknames or abbreviations. Out-of-thebox, DQM comes seeded with a number of word replacement lists relating to street types, US state
names, person names, and organization names.
Transformations
Transformation functions alter data stored within specified attributes of the TCA registry for the
purpose of matching. Oracle DQM transforms customer records into a form that facilitates the
identification of similar records even when words are aliased, inconsistent or misspelled. Out-of-thebox, Oracle DQM ships with several transformation functions.
Solution Overview
This solution acts as a service for both Oracle and non-Oracle applications, to allow search against
the TCA registry. Various satellite applications/ customizations (Source Systems) can invoke this
service to find potentially matching Customers, Addresses and Contacts.
Business Threshold offers a flexibility to categorize match results between good match and an
average match. User gets an email notification requesting them to review average matched records.
A simple Review form is offered which provides detailed information about the original request,
matched results and scoring. Based on the review, user can choose a potential match.
Source System can invoke custom DQM Engine either in Create mode or in Query mode.
Custom DQM Engine will always first try to find potential matches, if not found then it will try to
create TCA entity in case if its running in Create mode.