trening&coaching

11000 Beograd, Preevska 59 Tel.: + 381 11 308 79 56 Email: office@masterskills.co.rs

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training&coaching

www. masterskills.co.rs

trening&coaching
11000 Beograd, Preevska 59 Tel.: + 381 11 308 79 56 Email: office@masterskills.co.rs

www. masterskills.co.rs

Organizations don't change, people do. Most people agree that change is happening faster and more
often. Whether it's due to technology, globalization, increased competition, or just ever-present drive to
make progress- your organizations ability to change has never been more important. Businesses that can
change quickly enough, succeed. Businesses that dont are destined for mediocrity.
In Police unlike other business activities, change poses a unique challenge because at some point it comes
down to whether the individual employees decide to change. This program is about how to lead the
individuals on your team to get behind the change and become engaged in making it happen.
In the workshop you will learn key ideas that help you prepare for changes and also diagnose when things
go wrong. You will also learn about tools you can use on your own or with your team to lead them
through important changes.

This is a certified

training.

Duration

Introductory workshop plus 2 days training

Implementing your strategy means that your leaders and managers need to understand how to get
people to do things differently. This workshop on the strategies and ideas that your leaders need to make
it happen.
Focus on five key areas:
Vision:
Create a clear picture of whats changing, why its changing, and what it will lead to for everyone.
Communication:
Continue real, two-way dialogue that not only shares the vision, but also helps employees embrace it.
Alignment:
Build unity among employees by ensuring that their actions line up with each other, and to the change.
Engagement:
Accelerate your results by helping employees become actively engaged in making the changes happen.
Accountability:
Achieve your goals by clearly defining roles and creating a clear way to measure success objectively.

trening&coaching
11000 Beograd, Preevska 59 Tel.: + 381 11 308 79 56 Email: office@masterskills.co.rs

www. masterskills.co.rs

How it works:
First, we work with your leadership team to clearly define what's changing and what results you want to
see. Then, we come to your location and meet with your leaders in groups of 15-20. The session lasts one
day and at the end, your mangers leave with a plan they created to make it happen.
Features:

Turn managers into leaders who can drive change throughout the organization
Expedite progress on your most important strategies and objectives
Give you the ability to use change as a competitive advantage for the entire company
Create success for leaders, teams and individual contributors

Program Details
Two-day workshop
Participants will learn how to lead teams through change faster and with better results.
Section
Introduction to Change

Participants will...
Understand different kinds of change, traditional approaches to
change management, and why change often fails.
Develop a clear understanding of what's changing and why in your
organization.

The Change Model

Understand the four zones in the Change Model:

The Status Quo (Predicting and Preparing)

The Zone of Disruption (Breaking the Barriers)

The Zone of Adoption (Adjusting and Prioritizing)

The Zone of Innovation (Imagination and Growth)

Using the Change Model with your team

Five Key Components of Change

Vision: Understanding its importance and diagnosing problems

Communication: Understanding and diagnosing problems, The
See/Do/Get model, Building a communication plan
Alignment: Understanding and diagnosing problems, Getting the right
people doing the right things
Engagement: Winning hearts and minds, understanding and
diagnosing problems, Identifying and removing obstacles
Accountability: Measurement & visibility, Understanding and
diagnosing problems, Keeping score and the correct measurements

The Team Process

Meeting people where they are

Matching Vision, Communication, Alignment, Engagement, and
Accountability to the Change Model

trening&coaching
11000 Beograd, Preevska 59 Tel.: + 381 11 308 79 56 Email: office@masterskills.co.rs

www. masterskills.co.rs

Participant Kit

Leaders@Change Work Guide

The Change Model reminder card
Pen
TeamTools worksheets to use in team meetings

Agenda
1. day

2.day

What is change and why change fails?

See/Do/Get model
Your job as a Manager
5 ways people respond to change
The Change Model-Where are you and your team?
The Zone of Status quo predict and prepare
The Zone of Disruption Force Field Analisys
The Adaption Zone-Kill it or Keep it
The Zone of Inovation Imagine it . Plan it. Do it.

Five key components of change: Vision, Communication, Alignment, Engagement, and

Accountability
Clarify your vision
Diagnose the communication problems. How to communicate with your team and with
employees?
Creating aligment-Win as much as you can
Engagemen: How to conduct a motivational conversation with your resistant employee?
Accountabillity- creating mesurments

trening&coaching
11000 Beograd, Preevska 59 Tel.: + 381 11 308 79 56 Email: office@masterskills.co.rs

www. masterskills.co.rs

Trainer

Zoran Ili
General Manager, trainer, coach, facilitator and an expert consultant in soft skills,
managerial and leadership skills.
Expert in team building and team coaching. He has been leading action method
groups as well as workshops on group work and role play methods application more
than 20 years. Member of the Editorial board of American University Magazine
Conflict and Health and ICF and EMCC, trainer of School of Management Mokra
Gora and senior adviser of EBRD. Certified facilitator for Leaders&Change of Red
Tree Leadership.

References

Kraft Foods, Johnson & Johnson, Telekom, Michelin, Tigar Tyres, DHL, Tmobile, OEBS, Diners Club International, Imlek, Knjaz Milo, Societe Generale
Bank, Credite Agricole Bank, Banca Intesa, Raiffeisen Bank, Alpha bank,
Piraeus bank, Sberbank, Komercijalna banka Procredit Bank, Raiffeisen
Leasing, S-Leasing, Porsche Leasing, Japan Tobacco International, Novo
Nordisk, Sanofi, Beiersdorf, Apoteke Beograd, Forma Ideale, Tarkett, Delta
Maxi, Tempo, Basler, Draeger, DHL, Jaffa, CB Richard Ellis, Colliers, Kimtec, Carmeuse, Rio Tinto, DuPont,
Coca Cola Helenic, Nivea, Infostud, Mlekara Subotica, Mozzart