Professional Documents
Culture Documents
Willard Arthur Watson
Willard Arthur Watson
Experience 02/08 to 06/08 Pep Boys Auto Parts West Palm Beach , Florida
Retail / Sales
Customer Service
• Confer with customers by telephone or in person in order to provide information
about products and services, to take orders or cancel accounts, or to obtain details of
complaints.
• Keep records of customer interactions and transactions, recording details of inquiries,
complaints, and comments, as well as actions taken.
• Resolve customers' service or billing complaints by performing activities such as
exchanging merchandise, refunding money, and adjusting bills.
• Check to ensure that appropriate changes were made to resolve customers' problems
.
05/08 to 12/08 Polo Club Of Boca Raton Boca Raton. Florida
Maintenance
• Repair or replace defective equipment parts, using hand tools and power tools, and reassemble
equipment.
• Perform routine preventive maintenance to ensure that machines continue to run smoothly,
building systems operate efficiently, or the physical condition of buildings does not
deteriorate.
• Inspect drives, motors, and belts, check fluid levels, replace filters, or perform other
maintenance actions, following checklists.
• Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills,
and wrenches, to precision measuring instruments and electrical and electronic testing devices.
• Assemble, install or repair wiring, electrical and electronic components, pipe systems and
plumbing, machinery, and equipment.
Languages English/Spanish