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Telenor Pakistan FAQ Sheet
Telenor Pakistan FAQ Sheet
Telenor Pakistan FAQ Sheet
You can initiate multi-party conference calls with as many as 5 people and allowing 6
persons in one single session including yourself.
Telenor allows up to 6 people of any network (1 initiator + 5 other numbers) to make a
conference call with each other.
Conference Call facility is available to all prepaid and prepaid and postpaid Telenor
numbers
Conference call service comes pre-activated on all Telenor numbers and hence they
arent charged for the service
http://www.telenor.com.pk/packages
How to block a number?
Follow the steps to block unwanted calls and sms.
Step 1: SMS 'sub' to 420 to get registered.
Step 2: After a few hours, once you are registered, you will receive a confirmation SMS.
Step 3: You can then SMS the Number , which you want to block, to 420
Monthly subscription charges: Rs. 20 + tax. Blocking or Unblocking a number over SMS =
Rs. 2 + tax (one time)
Blocking or Unblocking a number by Call Blocker Website = Rs. 2 + tax (one time)
We would like to reiterate that Telenor Pakistan is a responsible corporate citizen and follows the
laws of Pakistan diligently. Access to Telenor Pakistans network information is only provided
as per the local law, regulations and directives stipulated by the Pakistani government, judiciary
and the regulator. We are also proud of being part of the global industry dialogue initiative
which is aiming to develop better global standards for Lawful Interception.
Our facebook deal for our customers is a promotional activity being conducted to provide access
to this popular social site free of cost. It is a standard industry practice in which all consumers
are given access to the internet, and thus these social sites, through their internet enabled mobile
phones so that they are connected with their loved ones on the go as well.
Please call on PTAs helpline 0800-55055 for assistance or fill out the anti-spamming affidavit
and attach your CNIC copy send through tcs below mention address.
Directorate Consumer Protection
PTA Headquarters
Sector F-5/1, Islamabad.
Ph No. 051-9225325
We are providing the best value for money. Our bundles give you flexibility, Value for money
and assurance of no bill shocks. Also if you are interested in 2G bundles please visit (Link).
Please note 2G internet bundles will not work on 3G while 3G bundles work both on 2G and 3G
Sim Lagao Offer. How to check wether my number is in this offer?
Please dial 2222 for verification.
How can I get Call and SMS details of my own number?
To get outgoing call/SMS details you must visit Telenor Pakistan's Sales and Service Center with
your CNIC and RS. 100 for further assistance. Only the original customer can receive these
details. You can also call 345 from the same number and request your outgoing call/SMS details
which will be shared via E-mail in Rs. 50. You will be charged Rs. 2.69 incl. tax/call to 345.
How can I convert my talkshawk number into D juice?
Txt Migrate to 345
How to unblock sms?
Please follow the procedure to get them unblocked
http://www.telenor.com.pk/coverage/547-restore-outgoingsms
Free Facebook
Dial *5*325#
Free Watsapp
Dial *345*991# to activate free WhatsApp bundle
Number Portability
Type "MNP" from your number and send it to 667.
You have to visit your nearest Telenor Sales and Service center along with your CNIC for the
new sim.
How to get f&f list on SMS
To check your FnF Numbers via SMS, type FNF and send to 7777. Charges Rs.2.39 Incl.Tax.
Samsung Galaxy Note4
http://www.telenor.com.pk/mobile-phones/samsung-galaxy-note-4
Dear miss expected handset price is Rs.85,000/Handset is only offered to Prepaid customers
Please visit Devices page on Telenor Pakistan official websitehttp://www.telenor.ce-phones/samsung-galaxy-note-4
Anything else would you like to know about ?
9:17 pmSpecial Offer
Telenor Pakistan will be giving S-View covers to first 75 customers who apply and collect Samsung Galaxy Note 4.
Internet Settings
Write "Internet" and SMS it to 131
Call 345: You can also dial 345 from your Telenor Mobile subscription and our staff will help you configure
your handset for GPRS setting.
http://djuice.com.pk/packages/sms-packages
3G Packages
http://www.telenor.com.pk/3ginternet
Talkshawk SMS Packages
http://www.telenor.com.pk/telenor-sms-full-time
Please dial 2222 for verification or type SLO Space your number to 346 to verify your
number for the offer.
Customers who have not used their SIM since 1st Dec, 2014 can avail:
3000 minutes
3000 SMS
3000 MB Internet (2G/3G)
FOR FREE!
Call IVR 2222 (charges are Rs. 0.20 + tax per call) or SMS FREE to short code 2222 (charges are Rs.
0.20 + tax) to avail the free minutes and free SMS.
Internet Offer
Dial *930# from your number to get the Internet bundle of your choice.
Internet Settings Manually
http://www.telenor.com.pk/business-utility/karobar-handset-settings
3G Activation
There is no activation mechanism. Telenor 3G is on by default. To use Telenor 3G, you simply need to be
in a 3G coverage area and have a 3G capable handset.
Write to us at:
telenor345@telenor.com.pk
Search Song
To search for your favorite songs, dial 656 now
3G
Please check online for your phone specifications.
Sponsorship
Thank you for your message. Please email us all the relevant files/information at cr@telenor.com.pk so
that our relevant quarters could look into it. However, please note that sponsorships are not guaranteed
as proposals are subject to thorough scrutiny for feasibility and therefore you would be contacted only if it
is deemed as such. We cannot confirm/commit any date/time for the contact.
For international roaming please call on +92 42 111 345 100 from any land line number.
SLO Issue
If a SIM is in mobile and no outgoing activity is performed from it but message or incoming call was
terminated on that number, it would not qualify for SIM Lagao Offer.
Pertinent to the same, please be informed that all such campaigns have a specific eligibility criteria
through which customers are selected. All customers are automatically picked through the defined rules
of the campaign.
For further information on Telenor SIM Lagao Offer, please redirect your internet browser
to http://www.telenor.com.pk/offers/other-offers/sim-lagao-offer
SIM Activation
1.
Weekly
Daily
Monthly
Dial *345*30#
Rs. 418 (incl.Tax)
30 Days
3000 On-net Minutes
3000 SMS
300 MB Internet
To activate Call Raseed Dial *460# weekly offer charges Rs 3.6 inclusive of tax. Offer
will renew on weekly basis. You will receive Call Duration and Call Cost only. Same
string can use to active and deactivate the offer.
Dailymotion Package
Enjoy the hourly Dailymotion Bundle for Rs. 5 on both 2G and 3G - Dial *345*138# to activate on
Talkshawk and djuice. Bundle Validity is 1 day.
Djuice All in One Offer:
Dial *2*20#
Charges: Rs 40 (tax included)
You will get:
http://www.telenor.com.pk/iphone/specifications.html
iPhone 6 Price
16GB: Rs. 81500
64GB: Rs. 93500
128GB: Rs. 105500
iPhone 6 Plus Price
16GB: Rs. 93500
64GB: Rs. 105500
128GB: Rs. 117500
Iphone discount
The discounts are 5% with 3 months advanced subscription payment and 10% with 6 months
advanced subscription payment across all iphone variants on postpaid.