Professional Documents
Culture Documents
გარემოსდაცვითი ინფორმაციისა და განათლების ცენტრის სტრატეგია (Eng)
გარემოსდაცვითი ინფორმაციისა და განათლების ცენტრის სტრატეგია (Eng)
Contentplan
Business
Introduction
Part I - Organisation
1.
Mission
2.
Vision
3.
4.
Organisational structure
Part II - Strategy
5.
6.
7.
8.
Partnerships
Activities
10.
Management
11.
Qualification of staff
12.
Investments
13.
Finance
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Introduction
Background:
This business plan for the Environmental Information and Education Center (EIEC) was
developed under the G2G project EIA-inspections between Georgia and the Netherlands.
Capacity building
It was deemed crucial to ensure that the knowledge built up in this and future projects, and
the results achieved would be of a sustainable nature. Therefore it was decided to also
include capacity building. Supporting the development of this Center was a logical step and
resulted in the support of writing a business plan as part of the project.
The plan was written by the acting management team of the Center, together with 2 experts
from the Dutch environmental Knowledge Centre InfoMil, thus combining knowledge on
the Georgian situation with experiences and best practices from the Netherlands.
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Introduction
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Part I plan
Business
Organisation
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Part I
Organisation
Mission
We strive to.
Be the center that provides:
to professionals, general public, staff of ministries, and other relevant target groups
in cooperation with Ministry of Environment and Natural Resources Protection and other
partners
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Part I
Organisation
Vision
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Part I
Organisation
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Part I
Organisation
Organisational structure
Director!
Nino!Gvazava!
Environmental!
Education!
department!
Head!of!
department:!Nato!
Sultanishvili!
Environmental
Information and
Public participation
Department
Head of
department: Levan
Tavartkiladze
!
Staff!3!persons!
!
Administrative!
department!
Head!of!
department:!
Sopho!
Tchitchinadze!
!
Staff!2!persons!
!
Staff!8!persons!
!
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Part I
Organisation
Organisational structure
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Part I
Organisation
Organisational structure
Part I
Organisation
Organisational structure
Administration Department
This department is responsible for the support and facilitation of the main tasks of the Centre.
Its primary goals are:
To support EIEC efficiently in financial and accounting, administrative, secretarial, logistic,
legal, IT, personnel administration, planning of facilities and purchase matters; as well as
solving urgent problems of non-routine matters;
To assist other departments in their activities, such as organizing trainings, meetings etc;
To perform specific activities concerning general facilities (like computer lab, testing etc);
To provide overviews and analysis of support activities (such as finances) when relevant.
Part I
Organisation
Organisational structure
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Part II plan
Business
Strategy
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Part II
Strategy
The main tasks of the Ministry can be structured using the policy cycle.
The Policy Cycle comprises the following steps:
1. Defining policy: here the ministry defines and adopts new policy and legislation
2. Policy execution: f.i. transfer of knowledge, explanation of new legislation and
awareness raising;
3. Policy evaluation: f.i. monitoring like
PRTR.
4. Policy feedback: f.i. getting signals
on bottlenecks in current policy
from the field
5. Agenda setting: f.i. identification of
new measures, like getting involved
in NEAP process
6. Policy preparation: f.i. participating
in the work group of the legal department of the Ministry
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Part II
Strategy
Policy Cycle:
an instrument for cooperation
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Part II
Strategy
Policy Cycle:
an instrument for cooperation
The involvement of the Centre and Ministry within the Cycle is therefore very important
The involvement is valuable in 2 ways:
1. To be able to support the execution of policy efficiently and effectively you need to
know why policy has defined. An advisor or trainer from the Centre should be able to
understand and explain the reasons and background behind the policy or legislation;
2. MoEP can benefit from the knowledge (feedback) the Centre collects when being in
direct contact with the executioners in the field. This knowledge can also be valuable
when the Centre is involved in policy evaluation or agenda setting.
The roles the Centre plays within the different steps of the Cycle can differ in type (e.g.
facilitator, coordinator, communicator, secretariat), intensity and time. For example, within
the step policy execution the Centre can play the role of communicator and facilitator, to
raise awareness and to transfer knowledge on new and existing policy.
The development of this cooperation can be build up and intensified over time. The figure
on the next page shows the roles and tasks of the Centre positioned in the policy cycle on
short, medium and long term.
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Part II
Strategy
Policy Cycle:
An instrument for cooperation
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Part IIII
Part
Strategy
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Part II
Strategy
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Part
Part IIII
Strategy
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Part
Part IIII
Strategy
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Part
Part IIII
Strategy
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Part
Part IIII
Strategy
Another approach would be to find other activities that can be performed for third parties,
which will cover its own cost and use the profits towards funding the basic activities.
It is however unlikely that the Centre will have enough capacity and make enough profit to
be able to fund its basic activities entirely, without any state support.
It would also be quite a risk to the Centre, as projects typically will not be evenly spread out
in time. This means that it might not be able to retain personnel with crucial expertise/skills,
when there is not enough income to pay for them during a certain period.
Conclusion
It is therefore argued that the best way to ensure a robust, continuous service of high quality
is by:
1. Ensuring coverage of cost for the basic activities;
2. Be self sustainable for the project activities.
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Part
Part IIII
Strategy
Part
Part IIII
Strategy
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Part
Part IIII
Strategy
Part
Part IIII
Strategy
Networks;
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Part
Part IIII
Strategy
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Part
Part IIII
Stategy
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Part
Part IIII
Strategy
Activities supporting or needed for acquisition of extra funding and for cooperation
- Build network in relevant areas; for instance with embassies, donor-organisations, other
Ministries, NGOs etc;
- Be aware of developments that may lead to commercial opportunities and/or fundable
activities:
1. Be aware of and preferably involved in the development of new policies and
legislation;
2. Learn about new projects to be started that may need support and/or expertise.
- Build a strong profile on your abilities/skills/expertise and experience and find means to
communicate this; Specifically, present the Centre in a professional way (also in English)
on the website
- Build a business proposition:
1. Develop key indicators on how much the different types of activities cost, f.i.
through keeping records on time and cost spent;
2. Establish fees that can be charged for different type of activities, f.i. explore fees
charged by other organisation.
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Part
Part IIII
Strategy
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Operation
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Part
Part III
II
Operation
Short term
Activities Department of
Environmental Information and PP
Medium term
Long term
Continue
Continue
Continue
Continue
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Part
Part III
II
Operation
Short term
Activities Department of
Environmental Information and PP
Medium term
Long term
continue
continue
continue
continue
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Part
Part III
II
Operation
Short term
Activities Department of
Environmental Information and PP
Medium term
Long term
continue
continue
continue
Keeping track of statistics
continue
Keeping track of statistics
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Activities of Department
Part
Part III
II
Operation
Short term
Environmental Education
Medium term
Long term
develop training
provide training
continue
continue
retrain if needed
retrain if needed
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Activities of Department
Part
Part III
II
Operation
Short term
Environmental Education
Medium term
Long term
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Activities of Department
Part
Part III
II
Operation
Short term
Environmental Education
Medium term
Long term
Raising awareness and stimulate changed behaviour for public and businesses and ministries
Raise awareness for Businesses by Introduce
green key and blue flag
(FEE program)
Provide guidance for consumers on
thematic issues
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Activities of Department
Part
Part III
II
Operation
Short term
Environmental Education
Medium term
Long term
continue
continue
refine strategy
refine strategy
continue
continue
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Activities of
Part
Part III
II
Operation
Short term
Department of Administration
Medium term
Long term
Continue
Continue
Continue
Continue
Continue
Continue
Internal issues
basic elements of internal support processes
in place:
Accounting
Purchasing
Finance
Secretariat
Logistics
Personnel administration
In annex 1 overviews can be found of the total capacity need to execute the short term
activities.
It can be concluded that given the current capacity available and using external experts for
training activities the workload planned for 2014 can be achieved.
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Part
Part III
II
Operation
Management
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Part
Part III
II
Operation
Management
Management team
The heads of department are responsible for the day-to-day management of their
department.
Together with the director they form the management team. They will make sure to:
- have a clear understanding of their individual roles, tasks, powers and responsibilities
and how they relate to the other management team-members;
- have a clear understanding how their departments are related/connected to the other
departments, and discuss how the cooperation should be organised;
- convene regularly to discuss a/o ongoing business, performance indicators like
depletion of budgets, new acquisitions, developments in MoE and with stakeholders
etc.
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Part
Part III
II
Operation
Management
HR management
As people (employees) are the key assets and success factor of the Centre, it is essential that
ample attention is given to their well being, performance and professional development. The
heads of department will therefore:
make profiles detailing each function and the required competences, knowledge and
skills (see qualifications of staff);
have regular bilateral meetings with their employees to evaluate and discuss both
progress in projects as well as general performance and wishes;
install a formal HR-cycle, in which:
o a year planning is made and discussed with each employee (Dec/Jan);
o a formal evaluation discussion is set up with each employee (June/July) to discuss
performance and give feedback (both ways);
o a formal evaluation in which the manager rates the performance of the employee
(Nov/Dec).
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Part
Part III
II
Operation
Management
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Part
Part III
II
Operation
Q3-4
Management
Discuss and agree on the conditions and the work to be done for MoE for following year
Discuss height of state budget that MoE will put before and defend with Ministry of Finance.
Get assignment with clear goals/results and budgets, and a contact person per task; decide
on critical achievement indicators
Write year plan: name activities and projects and assign capacity; also include strategic tasks
and time for acquisition and networking.
Q1
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Part III
Operation
Qualification of staff
The staff of the Center can be roughly divided into 4 categories. For each of these general
qualifications can be established. These will later be elaborated and/or specified for specific
functions (see annex for introduction on the professionalization of qualifications) . As its
employees and their knowledge and skills are the key assets of the Center, continuous
attention to the required skills, competences and expertise is essential for its existence.
Management
The overall director and heads of department should o.a. have the following qualifications:
- Basic management skills, such as planning, budgeting, etc;
- Being able to lead and inspire employees: HR-skills (coaching);
- Being able to develop strategy: know about developments and be able to understand
consequences and implications;
- Being able to represent the Centre in the outside world: networking skills, political sensitivity
etc;
- Being able to acquire new projects: entrepreneurial spirit, identify opportunities,
communication and listening skills, be able to write proposal.
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Part III
Operation
Qualification of staff
Advisors / experts
The advisors and experts should have the following qualifications:
- Specific knowledge on certain topics of environmental information;
- Specific skills concerning the collection, analysis and/or representation of information
(such as monitoring skills, statistical analysis, etc);
- Understanding of the process and means of knowledge transfer ;
- Communication skills, specifically writing/editing and web-skills;
- (basic) training skills;
- Flexible and politically sensitive.
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Part III
Operation
Qualification of staff
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Part III
Operation
Qualification of staff
Support staff
The support staff has already been identified. Qualifications are in line with their specific
functions:
- Accountant; main task: accountancy (salaries, transactions); needed: accountancy skills:
- Procurement manager: main task: state purchasing; needed: knowledge about state
-
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purchasing procedures;
Financial manager (vacancy, possibly part time): main tasks: draft annual budget,
financial reporting, cooperate with procurement manager; needed: financial expertise,
experience in LepL/state organisation;
Legal advisor: main tasks: administrative work (e.g. contracts, orders), legal activities,
possibly perform training with legal focus; Needed: legal expertise, flexible attitude;
Secretariat: main tasks: correspondence, organize personnel files, answer phone. Needed:
basic secretarial skills, flexibility, efficient;
Driver: main tasks: driving people to venues, transport materials and deliver packages;
Cleaner, possibly 2 (part time): main tasks: clean offices and training facilities;
IT (part time): computers and network, digital means (via other budget line); needed:
broad knowledge of ICT and digital means, flexibility, problem solving capacities,
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understanding of communication needs.
Part III
Operation
Investment
An overview has been made of the investments needed to equip and furnish the new
location of the Centre. Other investments for short term activities have all been budgeted
already.
The location will dispose of a 50-person conference room, two training rooms, a seminar
room, brainstorming room, computer lab and library.
The furniture and equipment needed can be divided into:
1. those that are already available within the Aarhus Centre
2. those that have been budgeted in the state budget (and can be bought when
needed)
3. those that have no coverage as of yet, and need to be financed by donors or through
other means.
A full overview of all the equipment needed can be found in annex 2.
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Part III
Operation
Investment
The items of category 3 comprise the following items. All items in total add up to an
investment of 58.507 eur that is not yet covered. Prices are without/exempt of VAT and apply
to grants. If the Centre should have to buy the items themselves, 20% VAT should be added
to the prices.
- For conference room (highest priority)
o conference tables, chairs, notebook, projector and screen:
19.500 eur
17.727 eur
- for seminar room: chairs with built in tables; chair and table for instructor
3.200 eur
3.100 eur
- for computer lab: 20 desktop computers UPS, computer desks, headphones 13.350 eur
- for library: 3 computers and UPS
1.630 eur
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Part III
Operation
Finance
The Centre has made an annual budget projection for the year 2014 of 400.000 GEL.
Analysis of the items listed shows that the budget is made up of the following main
categories.
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Category
Salary / personnel costs (16)
+ social assistance
Experts (5)
GEL (x1000)
286,5
% of total
72%
NB (in GEL)
285.000 + 1.500
15
4%
Support to activities
1%
28,2
7%
17
4%
2%
Car
18,2
5%
Travel
12
3%
Furniture / equipment
8,4
2%
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Part III
Operation
Finance
Conclusions
In all, it can be concluded that:
the main cost of the Centre is comprised of personnel costs (with hired experts 76%);
most cost-items are essential and of a continuous nature, and will also appear in following
years;
there are few cost-items listed that can be avoided or significantly reduced in size;
there are few items listed that are needed for the fitting of the new location (except for
furniture and for a refrigerator).
Therefore, it can be concluded that assuming the current size of 16 employees will be
maintained the annual budget of the Center needs to be kept stable around 400.000 GEL
and a separate overview should be made of the (one time) investments needed to outfit
the new location.
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Developed under
G2G project Georgia - Netherlands
Authors
Environmental Information and Education Centre Georgia
Nino Gvazava
Levan Tavartkiladze
Nato Sultanishvili
Sopho Tchitchinadze
Knowledge Centre InfoMil, The Netherlands
Claartje Vorstman
Rob Kramers
Annex plan
Business
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