WILLIAMS BUSINESS COLLEGE

P R O G R A M S H A N D B O O K 2 0 0 9 / 1 0

flexibility in business education

for over 100years

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 Williams is located in the Stanton
Library Building at North Sydney.
With light and airy classrooms, and
shops, transport, parks, library,
sporting facilities and the North
Sydney Business District nearby, it is
a delightful study environment.

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Contents
About us: a proud history. 2
Williams have been leaders in business training
for over 100 years.
About you: your business future. 3
School leaver or mature student we have
just the right training to launch or re-launch your career.
Why choose Williams? 4
What is the benefit to you?
Programs overview 6
Contents of all our programs at a glance
Management & Marketing. 6
Single and double qualifications and electives
in Events and HR
Executive Secretarial, Legal Secretarial,
Personal Assistant (PA), Administration 8
Lots of options and electives
Electives 10
Customise your course
Short and part-time courses 11
Upgrade or formalise your skills while you work,
or take a short intensive program to get back into business. Location
Williams Business College
FAQ & Study information 14 1 James Place
and a little more about how things work at Williams North Sydney NSW 2060
Phone: (02) 9957 5588
Enrolment & fees 17 Fax: (02) 9957 5325
Email: info@williams.edu.au
Website: www.williams.edu.au

TERM DATES FOR 2009

TERM 1 TERM 2 TERM 3 TERM 4
9 February 27 April 20 July 6 October 9 November
16 April 25 July 23 September 10 December 10 December
HOLIDAY DATES FOR 2009
17Apr-26 April 30 Jun-19 July 24 Sep-5 Oct 11Dec-7 Feb 2010

TERM DATES FOR 2010

TERM 1 TERM 2 TERM 3 TERM 4
8 February Accelerated 27 April 19 July 23 August 5 October
start 15 March
15 April 1 July 22 September 9 December
HOLIDAY DATES FOR 2010
16 Apr-25 April 2 July-18 July 23 Sep-4 Oct 10 Dec-6 Feb 2011

Note: Williams Business College has made every effort to determine that the information in this handbook is accurate at the time of printing (September 2009). Programs offered
may be changed without notice as they are reviewed and updated regularly, and course accreditations necessitate alteration from time to time.

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 About us: a proud history

Hugh George Williams founded the College in 1894. The photo

above shows him taking an early class in Charters Towers, North
Queensland, proudly displaying the two typewriters that were the
latest technological wizardry of the day.
His goals, which have been upheld by successive generations of the Williams family and
successive owners are to:
• Strive always for excellence in business education
• Encourage students to achieve their personal best
• Provide personalised tuition through experienced, qualified and dedicated staff
• Keep abreast of improvements and advances in technology
• Offer programs relevant to current employment market standards.
Our graduates benefit from the long reputation of the College, while at the same time
continuing to build it and their own reputations by delivering a competitive edge in the
employment market. Some of their stories are here, and on our website, because they are
good illustrations of what can be achieved through quality training, hard work and a “can
do” attitude.
This handbook introduces you to the philosophy of our college and gives detailed information
on the current programs. You are also welcome to visit us to see our facilities and discuss
your career options.
Michelle Schofield
Principal

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About you: your business future
Who are the students at Williams?
School leavers:
Williams is unlike University. We don’t require an ATAR. What
we offer is management, marketing and secretarial courses
that are suitable for high school graduates. Our subjects are
structured so that you build your qualification in stages with
assessments each term (10 weeks) spreading the work.
We know from many years of experience that if you are
interested in your chosen field, you will do well. With the skills
and knowledge you need to get your career off to a great
start, you are ready for work after just 1 year with us. Many of
our graduates have also continued to university using credits
from the qualifications they gained at Williams, and with the
confidence that they are making the right choice for longer
term commitment to study.
International students:
Williams has welcomed international students to its classes
since the 1970s. We recognise what a broadening effect
they have on college life and how, in turn, we can broaden
their experience of life.
About one quarter of our student body is from overseas.
In recent years, our international and exchange students
came from the following countries: Bhutan, Brazil, China,
Czech Republic, Denmark, El Salvador, Finland, France,
Germany, Hong Kong, India, Indonesia, Italy, Japan,
Kazakhstan, Lebanon, Madagascar, Malaysia, Nepal,
Pakistan, Philippines, Poland, Portugal, Romania, Slovakia,
South Korea, Switzerland, Taiwan, Thailand, Turkey, United
Kingdom and the USA.
Mature students:
Williams offers full time, part time and short courses
designed specifically for mature students. Whether you are
looking at a career change, or enhancing or formalising
your qualifications, we have a course to suit. You may
take individual subjects, or whole qualifications by day
or evening.
Our evening programs are tailored to suit students who
have a minimum of two years (although often much more)
work experience. Your work does not necessarily need to
be in the area you wish to study, and a Williams qualification
can be a great career enhancement on its own, or can
give you the interest and the confidence to continue on to
further studies using your nationally recognised Williams
qualification to gain credits at University.
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 Why Choose Williams?
Reputation Structured classes are held between 9am and 5pm Mondays to
Thursdays leaving you time out on Fridays for additional study, team
The Williams family managed the College for 115 years. Thousands
projects, work experience or a casual job. Subjects are delivered
of quality business graduates have made Williams a trusted name
over 5 or 10 week periods. Each subject has clear objectives and
that employers know and value.
a timeframe short enough to encourage active, organised study.
Employment There’s a holiday every 10 weeks to recover!

We routinely receive many graduate positions from employers. Teachers you can relate to
We help you to prepare for employment and make informed
Teachers at Williams Business College are professionals with
decisions with a Career Strategies program. This covers resumé
qualifications in both training/education and their specialised subject
and application preparation, interview techniques, job-hunting
areas. They bring a wealth of current information, industry contacts
strategies, and planning for ongoing career development. Student
to classes. Our subjects allow sufficient time not only for lectures
Services then continue to work with you on your final job selection.
and teaching, but mentoring individuals as well.
Enjoyment Support networks and a friendly atmosphere
There is more to College than just study! It’s a place to make new
We want you to enjoy yourself while you are at learning at Williams.
friends and participate in social events during the year. The Student
Williams has support networks to make your time at college fulfilling
Council plans fund raisers, BBQs, club nights, harbour cruises, and
and fun.
a range of social events.
• A staff member will help you manage your program and any
Endorsement difficulties that might affect your studies.
The College is a Registered Training Organisation approved by the
• Student Services personnel to help in other areas, including
New South Wales Vocational Education and Training Accreditation
personal welfare and guidance.
Board (VETAB), and the qualifications we offer are nationally
recognised. It is a foundation member of the Australian Council • An active Student Council to manage the social, cultural and
for Private Education and Training (ACPET). The qualifications are charitable activities in the College, and student/management
recognised internationally by being listed on the Commonwealth liaison.
Register of Institutions and Courses for Overseas Students • A long history of College Directors who have been in the
(CRICOS). business of quality education for over a century.
Environment Advance to Higher Education
The campus at North Sydney is a delightful place to study, Williams Advanced Diploma and Diploma graduates meet the
with light and airy classrooms and plenty of green space in the minimum entry requirements for most Australian universities.
park outside to relax and refresh during the lunch break. Visit Provided you have completed HSC or equivalent and meet minimum
www.williams.edu.au and take a tour to get a feel for our campus. entry grades in your Williams course, you can apply to any university
Student amenities include a well-equipped student common room, or Higher Education Provider (HEP) for credit transfer or advanced
outside balconies, a lunch café at the entrance to the campus standing into one of their relevant undergraduate degrees.
building, and personal lockers.
The campus is close to North Sydney CBD and an easy walk from
trains and buses.
Flexible, friendly and focused education
We prefer to keep our college on a human scale, with a few hundred
rather than a few thousand students – large enough for diversity but
small enough for us to know and care for each student personally.
It is important for us that you feel comfortable, make friends and
develop personally as well as professionally.
Employers want people that are computer savvy and can
communicate, write, analyse, think independently, work with a
team, and make right decisions. If you work with us, you will gain
these qualities along with your nationally recognised qualifications.
Our average class size is under 20 – large enough for interaction
and team learning, but small enough for your voice, ideas, questions
and concerns to be heard.

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Exchange and Change
Overseas travel is a great experience. Living in
another country and studying there expands
your horizons even more. At Williams we are
establishing exchange programs abroad to offer
our students the opportunity to develop, in both
business and life skills.
There are many benefits to participating in an
exchange program.
Travel plans, accommodation, costs and your
objectives are sorted well before you go.
Classes are all taken in English.
You spend enough time in an overseas location to
really be part of another culture. This is probably
the single most important aspect of business
A group of ESA Paris exchange students in front of the North Sydney campus.
globalisation. It is the reason we are developing
exchange programs.
Our current international links are in France and
Finland. We have welcomed students from these
exchange partners at Williams, and can now offer
our students the same experience in return. We
are very conscious of the cost of spending time
away from home, so we are working to make the
exchange experience as affordable as possible.

Spring in Paris! Snow in Scandinavia!

Spend a semester in Paris (March to June),
continue your studies (in English), learn some
French, and immerse yourself in the culture of
one of the most beautiful and exciting cities in the
world.
ESA Paris offers an international business program
in English, and we can help you select subjects
which will be relevant to your future plans. Located
in central Paris, you have easy access to the all
the sights and activities, history and tremendous
beauty this city has to offer.
ESA can arrange student accommodation, and
Williams can help with student visas and travel
details.
For a completely different experience, you can venture to central Finland, just
below the Arctic Circle.
For 10 years now, Williams has welcomed students from the Finnish School of
SME Business - a faculty of Seinäjoki University of Applied Sciences. A semester
in another country is an integral part of the Finnish School’s 4-year International
Marketing Degree program, and Williams has been the choice for many students
over that time.
The Gateway Program is a 3-month program (March to May) encompassing
the history, culture and economics of Finland, the Baltic States, and Russia.
The program (conducted in English) includes a study tour to the Baltic States or
Russia, as well as visiting companies in Finland.
The School is at Kauhava, central Finland, 350km north of Helsinki, and students
live on campus or nearby student accommodation. You will experience the
warmth and sophistication of Scandinavian culture, and the incomparable beauty
of a season change as deep snow is replaced by green forests and wildflowers.
You do not need a student visa, and the tuition fees are fully subsidised by the
Finnish Government, reducing expenses to travel and living costs.

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 Management and Marketing
For more than 20 years, Williams’ business majors in management and marketing have established
a reputation for depth, breadth and student achievement.
If you have substantial relevant work experience, we recommend you look at our part-time evening/
Saturday program – see page 13.
School leavers and students without previous business experience begin with the one-semester
Certificate IV in Business, itself a broad-based, stand-alone business course that is the foundation
for both majors. It covers essential computer, communication, financial, marketing and project
management skills. The Advanced Diploma level occupies the second semester of study.
The Management and Marketing advanced diplomas, are among our most popular programs
delivering knowledge and skills appropriate for entry to lower or trainee management and
subsequent progression with experience to middle management. The programs are also ideal for
those wishing to set up their own businesses.
The Advanced Diploma of Marketing recognises that effective marketing is essential to any
successful business. The subjects provide an understanding of how consumers behave and
how to research and analyse a market, then how to draw up and manage a marketing plan
both nationally and internationally. You also learn how to manage the changes that an entrepreneurial
marketing drive inevitably brings to a business, as well as the finances that underpin the
marketing process.
International students are invited to call for information about our new night courses. Certificate
III, IV and Advanced Diploma of Business run 5 nights a week over 2 years.

Sarah Frazer works for Foxtel as a
programmer for Fox 8. “I chose the
double major because of its diversity,
and I am using my organisational, time
management and computing skills from
Williams all the time in my role.”
Alana Ranatawake chose a position
in Marketing Communications
when she finished her Williams
program, and loves the variety and
people contact in her job. “The study
experience was a very enjoyable
experience and you learn and make
good friends along the way.”
Fernando Vieira chose Williams’
double major for his Australian
experience in education. “The college
staff provide fantastic support, and I
enjoyed the program. While challenging,
it is definitely worth it.”
Sharon Moore “Juggling work and
study commitments successfully
gave me a significant advantage as
the subjects were backed by real life
experience”.

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 C4 Business BSB40207
Code MD4R
Qualification awarded BSB40207 Certificate IV in Business. 
A statement of attainment is issued for all national
competencies achieved.
Course length 20 weeks (2 terms) full time study
Whether you wish to work in a small business, a large corporate Academic entry Year 10 or equivalent
environment, or to start your own company, the Advanced requirement
Diploma of Management will prepare you with the skills needed Upward pathways Graduates may articulate into the Advanced Diplomas of Business
for today’s business world. The subjects include management Management or Marketing with full credits.

strategy and planning, operational management, leadership, how

Adv Dip BSB60407
to manage change, risk and finances, and the planning and Management
management of marketing. Code MG6R

Our flagship program provides the best of both worlds – the double Qualifications BSB40207 Certificate IV in Business
awarded BSB60407 Advanced Diploma of Management 
advanced diplomas in management and marketing. This mix
Course length 40 weeks (4 terms) full time study including the C4 Business.
has gained our graduates the best jobs because it offers maximum
career flexibility. Our graduates have progressed in careers in all Academic entry Year 12 or equivalent
requirement
types of businesses, large and small, in Australia and around the
Upward pathways Graduates can enter Williams’ Advanced Diploma of Marketing with
world. While the double Advanced Diplomas require more work and significant credit. Also, see page 18 University pathways.
commitment from you, they also deliver greater rewards and the
potential for greater credit if articulating to degree programs later. Adv Dip Marketing BSB60507
Code MK6R
In most programs, you also choose a elective subject from –
Qualifications BSB40207 Certificate IV in Business
Events Management, Human Resources or Financial Control to awarded BSB60506 Advanced Diploma of Marketing
allow you to personalise the course. More details on page 10. Course length 40 weeks (4 terms) full time study including the C4 Business.
Academic entry Year 12 or equivalent
requirement
Upward pathways Graduates can enter Williams’ Advanced Diploma of Management
with significant credit. Also, see page 18 University pathways.

Double Adv Dip BSB60407 & BSB60507

Joel Pallister has been putting his
Williams skills into practice for CMC
(Australia) for nearly 10 years. “I have
loved my role since day one, and
particularly like the travel, flexibility and
responsibility. The program was a great
choice for me.”
Management &
Marketing
Danilo Avalone had completed a
degree in external trade in Brazil before Code MD6R
coming to Williams. “The additional skills Qualifications awarded BSB40207 Certificate IV in Business
and business knowledge I gained at BSB60407 Advanced Diploma of Management 
BSB60507 Advanced Diploma of Marketing
Williams has been invaluable. I now live
in Australia and run my own business Course length 40 weeks (4 terms) full time study including the C4 Business.
working in recruitment and education.” Academic entry Year 12 or equivalent
requirement
Upward pathways See page 14 University pathways.

Starting dates for 2009/2010

6 October
9 November
8 February
All programs lead to
nationally recognised 15 March
industry-standard
AQF qualifications or 27 April
Statements 19 July
of Attainment
23 August
5 October

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 Executive Secretarial/Personal
Assistant/Office Manager
Diploma of Business Administration BSB50407
Certificate IV in Business Administration BSB40507 (incorporating Certificate III subjects)
Williams has built a strong reputation in secretarial training for over 100 years. We routinely receive far more
positions than we have graduates to fill. It is the variety of opportunity and wealth of available positions that
makes these programs so popular.
If you have substantial relevant work experience, we recommend you look at our part-time evening/
Saturday program – see page 11.
School leavers and students without previous business experience begin with the pre-requisite subjects
from Certificate III in Business Administration, that provide foundation skills with a heavy emphasis
on computer expertise. It is ideal for people who wish to gain practical skills for a first office position.
Certificate IV in Business Administration is awarded after 6 months.
The Certificate IV in Business Administration builds on basics from Certificate III, extending
computer skills and introducing supervisory and higher skill level subjects, allowing you to take on
more responsibility. You develop skills in researching and reporting, complex word processing, building
relationships and networks of people, and managing projects and business travel arrangements.
Our top program for over a century has been the Diploma of Business Administration. Williams has a
long-held reputation with top employers for arming our secretaries and Personal Assistants with the right
skills, knowledge and attitudes. An executive PA is an integral part of a management team, and we find that
many of our graduates move into management roles in the years after they leave College.

Xanthe Addison joined Synchro Marketing
as an Administrator. Synchro specialises
in customer loyalty campaigns, event
management and staff and customer incentive
programs. “It’s a great way to be involved in a
dynamic marketing environment, and I spend
my time organising staff, answering queries,
maintaining data and keeping the office happy
and organised.”
Lara Goudie landed a job with
Servcorp when she graduated.
“I enjoy looking after high profile
clients in a role that is very
demanding and where the quality
of my work is very important.
Williams really prepared me for
this type of working environment.”
Leigh Chadwick’s role with Wildfire
Publishing International included being
Secretary to the Managing Director and
also Directories Co-ordinator. “I chose
Williams’ program as it covered a variety
of skills. I love that this role includes
attending fashion shoots, seminars and
product launches.”
Angela Berry launched her career
as a secretary in the Global Human
Resource Solutions Group at
Pricewaterhouse Coopers. “I moved
from Gunnedah to Sydney and was
looking for a course that would give
me a good foundation to work in the
corporate business sector in Sydney.”

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 Certificate IV BSB40507
Business
Administration
(incorporating
Cert III)
Code AS4R
Qualifications BSB40507 Certificate IV in Business Administration
awarded
The Diploma subjects build on those in the Certificate III and Certificate IV
Course length 20 weeks (2 terms) full time study including the C3
to give top level administrative skills. They give you the skills to manage Business Administration.
word processing and whole administrative systems, manage meetings Entry requirement Year 10 or successful completion of a relevant Certificate III.
and conferences and take care of the day-to-day running of the computer
Upward pathways Graduates may articulate into the Diploma of
network requirements of a small office. You also choose an elective subject Business Administration with full credits.
from three available areas – Legal Secretarial, Events Management and
Dip Business BSB50407
Human Resources – to allow you to personalise the course. Administration

For those who want to change careers or to update their skills quickly, our Code AS5R
short office skills course is a one-term (10 week) full-time or part time Qualifications BSB40507 Certificate IV in Business Administration
awarded BSB50407 Diploma of Business Administration
program designed to add basic administrative and computer skills to other
abilities. You can choose from a wide range of available subjects that are Course length 40 weeks (4 terms) full time study including the CIII SOA ,
and CIV Business Administration.
relevant to your own circumstances and receive recognized AQF
Entry requirement Year 12 or equivalent, or successful completion of a relevant
Statements of Attainment for those competencies. Certificate III or Certificate IV
Upward pathways Graduates can articulate into Williams’ Advanced Diplomas of
Business Management or Marketing with significant credit.
Also, see page 18, University pathways.
Georgina Burrows and Gabriella Foster both joined Clayton Utz’s one-year
graduate program for the opportunity to experience different areas in the firm
Certificate in Office Skills
before being offered a permanent position in an area of their choice. Georgina:
“Choosing the legal specialisation at Williams has really prepared me well for my Code AOCR
traineeship.” Gabriella: “Clayton Utz is a great firm that is constantly growing and Qualifications A statement of attainment is issued for all national
with the back up of my “Williams” skills I look forward to excelling in the field.” awarded competencies achieved.
Course length 10 weeks (1 term) full time study or part time option
Entry requirement No minimum entry requirement
Upward pathways Graduates can articulate into Cert IV in Business Administration
with full credit for competencies achieved.

Starting dates for 2009/2010

6 October
9 November
8 February
All programs lead to 15 March
nationally recognised
industry-standard 27 April
AQF qualifications or
Statements 19 July
of Attainment
23 August
5 October

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 Electives
Overview
Students in the Diploma of Business Administration, Advanced
Diploma of Management and Advanced Diploma of Marketing
programs may choose an elective subject that fits their interests
and will enhance their qualification. The electives are selected
because they represent areas where our students have
commonly been employed in the past.
The electives are Legal Secratarial, Event Management and
Human Resources. Subject to timetabling, it may be possible to
take 2 electives (see student services regarding additional fees).
LEGAL SECRETARIAL
Many of our graduates are placed with legal firms, and the Legal
Secretarial Elective is available to Diploma students and
enables you to expand your core administrative skills to cover
the legal environment. After an introduction to law, you develop
skills in word processing, office procedures and accounting tasks
specific to a legal office. The additional subjects may be scheduled
during normal class time, or on Fridays. We use working industry
specialists to deliver these subjects, so just when they are offered
depends on the availability of the specialists.
Legal Firms who have employed our graduates include Blake
Dawson, Clayton Utz, Freehills, Henry Davis York and Minter
Ellison and the Crown Solicitors Office.
introduction to EVENTS MANAGEMENT
Provides you with knowledge of the structure, operation and
technology of the events industry, and the skills and knowledge
required for concept development, planning and bidding, venue
selection, program development and the management of
sponsorship activities.
Enables you to:
• Source and apply information on the structure and operation
of the event industry
• Source and apply information on ethical and legal issues for
the event industry
• Source and apply information on event industry technology
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• Keep your event industry knowledge up-to-date
• Develop an event concept, including objectives, scope,
theme and format
• Plan and develop proposals, bids and materials for the
staging of meetings and events
• Analyse venue or site requirements, then source and confirm
suitable venue or site
• Design a conference program
• Manage sponsorship activities, including identifying
opportunities, creating and promoting packages,
implementation and follow up
introduction to HUMAN RESOURCES
Studies an organisation’s recruitment, use and nurturing of its
human resources, the industrial relations framework in which
this takes place, and the management of people performance.
Enables you to:
• Determine future people needs and develop appropriate
position descriptions, person
specifications, selection criteria and job vacancy
advertisements
• Select appropriate people by planning and conducting and
interview and gathering direct evidence
• Confirm employment arrangements including conditions of
employment
• Plan and conduct induction programs
• Assess performance using performance management and
review processes
• Provide feedback formally and informally and provide
coaching and training where necessary
• Manage follow-up including terminations, provision of
support and review of systems
Short and Part Time Courses at Williams
Part time day study
All our full time courses may be taken part time by attending
either a Monday + Wednesday pattern or a Tuesday + Thursday
pattern. Fees are half the normal full-time fee each term, and
completion times are usually twice the normal full-time course
duration. While you will most often be able to nominate your
chosen days, you may occasionally have to move to the other
pair of days to access some subjects.
Part time evening and Saturday study
Special evening versions of the Diploma of Business Adminis-
tration and Advanced Diplomas of Business Management
and Marketing are available. At least one year’s relevant work
experience is needed to enter directly into the Diploma and at
least two years for direct Advanced Diploma entry.
A variety of delivery patterns make this a particularly flexible
program for working professionals. Eight subjects are required for
each qualification. At least two subjects are available each term,
so it is practicable to complete the qualification in four terms or
one year. However, if work or other commitments intrude, you
can reduce your study load to one subject, or skip study entirely
for a time. Our evening short courses offer opportunities to learn
new skills in just 10 weeks – 1 night a week. Courses include:
touch typing, word processing, excel spreadsheets, powerpoint
presentations, MYOB etc. and a refresher course for those with
some experience & knowledge of these programs. Are you
struggling with MS Office 2007? We can help.
The classes assume you will do substantial private study. You will
need a computer at home, or may use the private study facilities
at the College. Most subjects require you to attend College for
five evening lectures, plus one full Saturday workshop.
Full details of these courses are on the next two pages.
Short courses
The Short Office Skills Certificate is a one-term (10 week)
full-time, flexible course leading to Statements of Attainment in
individual competencies. It is designed for those who wish to
add basic administrative and computer skills to other abilities
and is ideal for people who want to change careers or to update
their skills in the shortest practicable time. Further details are on
page 9.
You may also attend any individual subject being offered in
any course, day or evening. You are issued with a Statement of
Attainment for the competency or competencies in the subject
on successful completion. For details of subject availability, talk
to our Student Services people.

Allecia Robinson became a Corporate Consultant

for Australian Business and Conference Travel after
completing her Williams program. “I have already been to
Singapore, Hamilton Island and Brisbane with conferences
I have organised and I LOVE my job.”

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 Administration, Office Management
Executive PA/Secretarial
Part time evening/Saturday study

Diploma in BSB50407 Personal Assistants are so in demand that learning on the job offers
Business attractive prospects. Then there are vast benefits both for the individual
Administration
and their organisation in learning formal skills in areas where supervisory
Code AS5Z
or effective unsupervised work is required. How to gain those skills while
Qualification awarded BSB50407 Diploma of Business Administration working can be complex and time consuming. However Williams has
A statement of attainment is issued for all national
competencies achieved. over 100 years of experience in this area, and we have developed a
Course length Can be completed in one year assuming two subjects taken course which delivers the latest skills around your work commitments,
per 10-week term. and it doesn’t take forever!
Academic entry One year’s relevant work experience, or successful
requirement completion of the majority of competencies required for a Eight subjects are required for the qualification. These may be taken
Certificate IV in Business Administration or other relevant in any order or combination, with subjects offered by evening with
qualification.
Saturday workshops, or by day if that suits your circumstances. With
Upward pathways Graduates can articulate into Williams’ Advanced Diplomas
of Business Management or Marketing with a level of credit
multiple starting dates throughout the year, subjects can be fitted around
dependant on the subjects taken. work schedules. You may also add computer subjects to enhance and
develop your skills specific to your current role.
Starting dates for 2009/2010
At least two subjects are available by evening/Saturday workshop each
7 October term, so it is practicable to complete the qualification in four terms or one
11 November year. However, if work or other commitments intrude, you can reduce
10 February 2010 your study load to one subject, or skip study entirely for a time. Some
All programs lead to 17 March subjects may also be available with offset starts, making it even easier to
nationally recognised
industry-standard 28 April
fit your study load into a busy life.
AQF qualifications or
Statements 2 June The classes assume you will do substantial private study. You will need a
of Attainment
21 July computer at home, or may use the private study facilities at the College.
25 August Most evening subjects require you to attend College for five evening
lectures, plus a one-only full Saturday workshop.
6 October
10 November As a guideline for entry, around one year full-time relevant work
experience is recommended to gain the most from this qualification.
Alternatively, you need to have the majority of the competencies required
for a Certificate IV in Administration or other relevant qualification. The
Williams computer subjects can also serve as experience for those
people who have been working in a different environment and wish to
change to a rewarding career as a Personal Assistant.
There are seven required subjects and one more to be chosen from a
wide range of practical electives to suit your needs. Contact us for details
of subjects.
Our student services people can advise on study plans to suit your
particular circumstances.

Jenny Barlow had studied

psychology and worked in
child care before overseas
travel drew her to study
tourism at Williams. She
worked for Internet Travel in
Leisure Consulting before
moving into corporate travel.

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Advanced Diplomas of
Management and Marketing
Part time evening/Saturday study
In today’s increasingly sophisticated business world, it is essential that Adv Dip BSB60407
managers and marketers have formalised skills and knowledge to make Management
a significant contribution to their organisation. By popular demand Code MG6Z
Williams has developed these courses that provide core knowledge, Qualification awarded BSB60407 Advanced Diploma of Management
special interest areas, and allow for study outside regular business hours A statement of attainment is issued for all national
competencies achieved.
so careers are not interrupted by study, but enhanced with new ideas
Course length Can be completed in one year assuming two subjects taken
and strategies. per 10-week term.

And it doesn’t take forever! Academic entry Two years’ relevant work experience, or successful completion
requirement of the majority of competencies required for a Diploma of
The 8 subjects required for each qualification may be taken in any order Management or other relevant qualification.

or combination (subject to timetabling), with normal progress being 2 Upward pathways
subjects per 10-week term allowing completion of the management or
marketing qualification in 1 year. Study patterns are one evening per
week plus one Saturday workshop per subject. With multiple starting
dates throughout the year, subjects can be fitted around the most
strenuous of work schedules, or staggered so assessments are spread Adv Dip Marketing
throughout the program. Code
Graduates can continue into relevant undergraduate
degree programs with advanced standing. They can also enter
Williams’ Advanced Diploma of Marketing with five subject credits,
further enhancing credit gained in transferring to a relevant
undergraduate degree. See University pathways in the study
information beginning on page 14.
BSB60507
MK6Z

Because some subjects are common between the two qualifications, it is
possible to achieve a double Advanced Diploma by taking an additional
two subjects. Depending on subject timetabling, it would be possible
to complete this very practical double Adv Diploma in 15 to 18 months.
As a guideline, two years full-time relevant work experience is
recommended to gain the most from this qualification. Alternatively, you
need to have the majority of the competencies required for a Diploma of
Management/Marketing or other relevant qualification.
The program overview on page 6 shows the subjects contained in these
programs.
Qualification awarded BSB60507 Advanced Diploma of Marketing
A statement of attainment is issued for all national
competencies achieved.
Course length Can be completed in one year assuming two subjects taken
per 10-week term.
Academic entry Two years’ relevant work experience, or successful completion of the
requirement majority of competencies required for a Diploma of Marketing or other
relevant qualification.
Upward pathways Graduates can continue into relevant undergraduate degree
programs with advanced standing. They can also enter Williams’
Advanced Diploma in Management with five subject credits,
further enhancing credit gained in transferring to a relevant
undergraduate degree. See University pathways in the study
information beginning on page 18.

Our student services people can advise on study plans to suit your Double Adv Dip BSB60407 + BSB60507
Management &
particular circumstances. Marketing
Code MD6Z
Qualifications BSB60407 Advanced Diploma of Management
awarded BSB60507 Advanced Diploma of Marketing
A statement of attainment is issued for all national
competencies achieved.
Course length Can be completed in 15 to 18 months assuming two subjects
taken per 10-week term and the scheduled availability of subjects.
Academic entry Two years’ relevant work experience, or successful completion
requirement of the majority of units required for Diplomas of Management
and Marketing or other relevant qualifications.
Upward pathways Graduates can continue into relevant undergraduate degree
programs with advanced standing. See University pathways
in the study information beginning on page 18.

Starting dates for 2009/21010

Wed nights 6pm - 9.30pm
7 October
11 November
All programs lead to 10 February 2010
nationally recognised
industry-standard 17 March
AQF qualifications or 25 April
Statements
of Attainment 2 June
21 July
25 Aug
6 October 13
10 November
 Frequently Asked Questions
Is the College/Course accredited?
Yes. The College is a Registered Training
Organisation (RTO), and its programs lead to
nationally recognised industry-standard AQF
qualifications or Statements of Attainment.
Do you have entry requirements?
Williams programs are designed so that people
of all levels of ability are able to benefit from
vocational skills training, and our philosophy is
to place more value on how students perform
at each qualification level of a program than on
their UAI scores. Those who have not completed
the HSC may enter Certificate IV programs in
any school of study, and are considered for entry
to higher levels if performance is satisfactory.
Those who have completed HSC, as well as
mature age students, may enter all vocational
programs at all levels.
Do you take international students
and are there any special rules for
them?
Williams has warmly welcomed international
students since the mid-1970s. They help us
to globalise and enrich our business learning
experience to everyone’s advantage. Typically
25-30% of our students are international
or exchange students with no one country
predominating. In the past two years, they came
from: Bhutan, Brazil, China, Czech Republic,
Denmark, El Salvador, Finland, France, Germany,
Hong Kong, India, Indonesia, Italy, Japan,
Kazakhstan, Lebanon, Madagascar, Malaysia,
Nepal, Pakistan, Philippines, Poland, Portugal,
Romania, Slovakia, South Korea, Switzerland,
Taiwan, Thailand, Turkey, United Kingdom and
the USA.
Due to visa and other legal requirements, there
are special rules for international students,
and they change from time to time. The latest
information is in our International Student FAQ at
http://www.williams.edu.au/sitepages/50_faq_
international.htm.
Do you give credits or recognition
for previous learning?
You may be able to save time and fees if you are
exempt from subjects. To gain exemption, you
need to provide evidence that you can satisfy
the subject competency for which exemption is
sought. This could include certificates showing
successful previous study, or work or life
experience that can be evidenced. Because the
Australian Qualifications Framework (AQF) allows
considerable flexibility in how qualifications are
gained, you may also gain credit for subjects or
competencies that are not part of our program
and be able to enter directly into a higher level.
14
Our Student Services people can give you
guidance.
If you think you may be entitled to exemptions,
you should contact us and request a copy of
the subject description you would like to be
exempted from. Read through it to see if you
have covered all competencies for that subject
and can provide evidence to show that e.g. a
transcript or exam paper or certificate. Then
tick the appropriate “yes” box on the enrolment
application form and we will give you an
Exemption Request Form and information on
how to prepare your evidence. Exemptions
should be applied for at the beginning when
you submit your application and receive your
timetable.
What university pathways are
available?
Williams Advanced Diploma and Diploma
graduates meet the minimum entry requirements
for most Australian universities. Provided you
have completed HSC or equivalent and meet
minimum entry grades in your Williams course,
you can apply to any university or Higher
Education Provider (HEP) for credit transfer or
advanced standing into one of their relevant
undergraduate degrees.
Each university or HEP grants credit differently
depending on their policies, the subjects and
results achieved in your Diploma or Advanced
Diploma at Williams, and other study or
experience in your life. For example, some
universities and HEPs give block credit based
on the qualification achieved while others apply
credit on a subject-by-subject basis. We can
advise you on the best way to structure your
program if you are seeking to continue on to
degree level, and will help you in your selection
of and application to universities or HEPs.
How do I enrol?
There is an application form in this Handbook,
or contact the College and we can email or post
one to you.
Do I have to decide my electives or
elective when I enrol?
No. We will introduce you to the electives in day
programs after you have begun your program so
that you can make an informed decision.
Do I get a student ID card?
All full time students receive a student
identification card that entitles them to regular
student concessions.
What non-academic support do you
provide?
We like you to settle in quickly, so you will be
given a full orientation, normally on the work
day before your start date. At Orientation, you
are introduced to the structure of your program
and the College facilities. We also walk you
through how the College works and what our
expectations are.
Our Student Services team will help you before,
during and after your time at Williams with all
non-academic matters related to your study.
These include guidance in job-seeking (both
for part-time work while you study and full-time
work when you finish) and in selecting further
study options at Williams or other Australian
institutions. We also help country students find
accommodation and settle into a new city.
Do you practice access and equity
principles?
We both practice and teach principles of fairness,
access, equity and privacy. We recognise
that, by providing a learning environment and
related support mechanisms which encourage
all students to achieve their personal best,
regardless of their background and personal
circumstances, it will both enrich their quality
of life and make the College more relevant to
society as a whole. Details of College policies
and legislative requirements in this area are
contained in the Code of Practice available at
http://www.williams.edu.au/sitepages/55_
code_of_practice.htm.
What do I wear to College?
We require you to dress appropriately for an
office environment (smart casual – no jeans,
t-shirts or running shoes). This is a practice
which we have found works well in developing
a businesslike attitude, and it helps you develop
your own style for the office. Students can let
their hair down on occasional “mufti days”.
What are the hours, and how does
the timetable work?
For full-time day students, subjects are
timetabled from Monday to Thursday between
9am and 5pm. Some electives subjects may
be timetabled on Fridays, and if so you will be
given two or more weeks notice; otherwise you
are free to use Fridays for study, for work or as
you please. Students can use Fridays to come
to College for assignment or group project work.
For more information on timetabling, including
sample timetables, visit http://www.williams.
edu.au/sitepages/50_starts.htm.
Do you have minimum attendance
and achievement requirements?
Yes. As both the delivery and assessment of your
vocational subjects are competency based, you
will have difficulty if you often miss class or are
late. Should your attendance rate in any subject
become lower than 90% for whatever reason,
or your academic results be unsatisfactory, your
Director of Studies will work over the problems
with you to establish the best way forward. If
your attendance rate in any subject is less than
80%, you may be failed in that subject.
What happens if I have to miss
classes?
You may apply for leave of absence or deferment
of your studies. Leave of absence is approval to
miss up to 20% of your studies in a subject or
subjects. Deferment is approval to defer one or
more terms. Application should be made to the
Principal and must be applied for immediately
you become aware you will be absent from
classes.
How are subjects taught?
Most of our teaching is classroom based,
though a wide range of methods are used
depending on the nature of the subject. These
range from lecture and seminar sessions to role-
plays, demonstrations, group practical projects
and case study work.
How much study is required out of
class time?
Most subjects will require you to do some study,
research, assignment or project work outside
class time. An average student should allow
around 4 hours per week at Certificate level
and 8 hours per week at Diploma or Advanced
Diploma levels. The actual time needed will vary
depending on your personal abilities, language
ability, work habits and subject mix.
Can I get additional help with
subjects?
Yes. Teachers at Williams monitor the progress
of each student, and will spend additional
time with you if you are having problems in
understanding the subject or managing your
study, or with language, literacy or numeracy.
How are subjects assessed?
Assessment in vocational subjects is
competency based – i.e. you need to provide
your teacher with the evidence that you meet
a set of performance criteria for each subject.
These are given to you in full when you begin
each subject. The assessment methods vary
between subjects, but include direct teacher
assessment in class, project and assignment
work, examination, and practical demonstration.
Most subjects require between 3 and 5
assessments, spread throughout the delivery of
the subject.
What happens if I fail or miss an
assessment?
Provided you attend and your progress is
satisfactorily, it would be most unusual for you
to fail all of the performance criteria for a subject.
Where only some of the criteria are not met,
your teacher will set you additional tasks and
assessments to satisfy those criteria. In other
cases, your Principal will work with you to set
a new study strategy that will depend on the
subject and the level of competence you have
already shown.
What do I get at the end of my
program?
WBC vocational qualifications are presented to
graduands at Graduation Ceremonies normally
held in December.
You will be issued with the following documents
when you complete or terminate a Williams
program:
Williams’ graduate Megan Marshall displays
some of the charity fund-raising activities that the
student council gets involved in.
• An Australian Quality Training Framework
(AQTF) Statement of Attainment, which shows
the national standard industry competencies
you have achieved. All registered vocational
training organisations in Australia now issue
these documents, ensuring that your skills
are recognised by all employers and other
educational organisations nationwide.
• A Williams Business College Transcript of
Results.
• Your AQTF Qualification or Qualifications. The
qualification levels are Certificate IV, Diploma
or Advanced Diploma, and are issued only if
you achieve all the required competencies
(subjects) that industry specifies for the
qualification.
What are the College’s refund
policies?
They are given in full in the enrolment application
section at the back of this Handbook.
How do you resolve grievances or
disputes?
The College has many support systems
and networks so as to reduce the chance of
grievances before they occur, whether they
are against the College or against the student.
A Director of Studies helps you manage your
program, Student Services personnel help
in other areas, and an active Student Council
ensures good student/management liaison.
If a grievance or dispute does arise, the Code
of Practice in the student handbook gives
procedures for resolution that are designed to
be fair, fast, include a nominee of the student if
the student wishes, and involve minimum cost if
independent moderation is required.
15
16
 WILLIAMS BUSINESS COLLEGE

application for enrolment

Step 1:
Complete the APPLICATION FOR ENROLMENT.

Step 2: (note: registration fee is non-refundable)

Attach to your application:

AUSTRALIAN RESIDENTS (except evening courses)
• Relevant educational documents and/or resume (ATAR not required)
• 2 passport photos
• Registration fee $200
INTERNATIONAL STUDENTS (Full-time day courses only)
• Relevant educational documents and/or resume
• ENGLISH TESTING – Recent IELTS results are required, or you may take the (free)
Williams English assessment at College.
• 2 passport photos
• Registration fee $300
EVENING COURSES
• Attach brief education and work history (or your resumé)
• No passport photos required
• Deposit $100 – will be deducted from your first subject fee

Step 3:
Send or take your application to the College address below.

We will send you an acceptance letter, or contact you if there are an y questions.

WILLIAMS BUSINESS COLLEGE

1 James Place, NORTH SYDNEY NSW 2060 AUSTRALIA
Telephone: +61 2 9957 5588 Fax: +61 2 9957 5325
e-mail: registrar@williams.edu.au
Williams Business College Limited ABN 65 001 797 495 Provider No. 00182M 17
 FEE SCHEDULE – FULL TIME STUDENTS

Payment Options

Code Program Duration In Full Semester Term Monthly Subject

Weeks $ $ $ $ $
Business Programs

MD4R Certificate IV Business 20 7000 3550 x 2 1440 x 5

MG6R Adv Dip Management (Day) including 1 elective 40 14000 7050 x 2 3550 x 4 1440 x 10

MG6Z Adv Dip Management (Evening) 1 night per week 40 950 x 8

MK6R Adv Dip Marketing (Day) including 1 elective 40 14000 7050 x 2 3550 x 4 1440 x 10

MK6Z Adv Dip Marketing (Evening) 1 night per week 40 950 x 8

MD6R Adv Dip Management + Adv Dip Marketing 40 14000 7050 x 2 3550 x 4 1440 x 10

MD6Z Adv Dip Management + Adv Dip Marketing (Evening) 50 950 x 10

1 night per week

Administration Programs

AOCR Certificate Office Skills 10 3000 1020 x 3

AS4R Certificate IV Administration 20 6000 3050 x 2 1240 x 5

AS5R Diploma – Administration including 1 elective 40 12000 6050 x 2 3050 x 4 1240 x 10

AS5Z Diploma – Administration (Evening) 1 night per week 820 x 8

Registration fees are non-refundable.

For International Students payment options available are: In Full or by Semester
NOTE: Fees apply to 2009 and 2010 enrolments. All fees are in $AUD.

Please retain this page for your records

TERMS AND CONDITIONS OF ENROLMENT

Day Courses: Notice in writing addressed to the Bursar is required if a student wishes to withdraw from a program after enrolment. The matter EVENING COURSES Notice in writing is required if
will be dealt with within 28 days and any moneys to be refunded will be paid to the person or company named as paying the fees and according to the a student wishes to withdraw from a program after
following terms: enrolment. The matter will be dealt with within 14
Cancellation 1 calendar month or more prior to commencement date: Registration fee is retained by the College + $200 Administration fee. Tuition fees days and any moneys to be refunded will be paid to
paid are refunded. the person or company named as paying the fees
Cancellation less than 1 calendar month prior to commencement date: Registration fee and Term 1 fee (at the Term instalment rate for the program) is and according to the following terms: Cancellation
retained by (or due to) the College. Balance of tuition fees paid are refunded. more than 7 days prior to commencement date:
Cancellation on or after commencement date: Once the program has commenced, the current semester (20 weeks) fee is retained by (or due to) the Tuition fees paid are refunded. Cancellation less
College. If a student wishes to withdraw from an enrolled program they must give notice in writing 1 calendar month or more prior to the commencement than 7 days prior to commencement date or after
of a new semester, or the fees for that semester will be retained by (or due to) the College. This agreement, and the availability of complaints and appeals commencement: Fees for subject due to start in less
processes, does not remove the right of the student to take action under Australia’s consumer protection laws. than 7 days or already started are retained by (or
Visa not granted: Should an international student fail to obtain a student visa, the registration fee is retained, and the tuition fees paid are refunded. due to) the College, and any balance of tuition fees
Documentary evidence from the relevant Australian Government Department is required. paid is refunded. If a student who has paid in full and
Cancellation by the College: Prior to commencement registration and tuition fees paid are refunded. After commencement tuition fees are retained received a discount withdraws prior to completion
by (or due to) the College on a pro rata basis. then any refund is calculated as the balance of
Deferment may be granted on an individual basis only at the discretion of the College. monies paid after subjects commenced or due to
The College reserves the right to disenrol a student for breaching the Rules of the College. Should this occur, fees for the current semester would be be paid have been deducted at their full rate. This
retained by (or due to) the College. agreement, and the availability of complaints and
A student who does not meet their financial obligations throughout their enrolment may be suspended from attending until they have paid the fees due. appeals processes, does not remove the right of the
International Students: The student is obliged to notify the College of any change of address whilst enrolled at the College. student to take action under Australia’s consumer
In the event of the College defaulting on its agreement, students should be aware that these circumstances are covered by the provisions of the ESOS protection laws. The College reserves the right to
Act 2000. disenrol a student for breaching the Rules of the
Personal Information: Information is collected on this form and during your enrolment in order to meet our obligations under the ESOS Act and the College. Should this occur, fees for the current
National Code 2007; to ensure student compliance with the conditions of their visas and their obligations under Australian Immigration laws generally. subject/subjects would be retained by (or due to)
The authority to collect this information is contained in the Education Services for Overseas Student Act 2000, the Education Services for Overseas the College and any balance would be refunded
Students Regulations 2001 and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students to the named feepayer. A student who does not
2007. Information collected about you on this form and during your enrolment can be provided, in certain circumstances, to the Australian Government meet their financial obligations throughout their
and designated authorities and if relevant the Tuition Assurance Scheme and the ESOS Assurance Fund Manager. In other instances information enrolment may be suspended from attending until
collected on this form or during your enrolment can be disclosed without your consent where authorised or required by law. they have paid the fees due.

18
 application for enrolment
PERSONAL DETAILS

n Mr n MISS n Ms n MrS n Other

Family Name: Given Name:

Address: Suburb State Postcode:

Home Tel: ( ) Mobile Tel: Email:

Date of Birth: / / Year you finished school: Level Completed:

High School attended: (Australian day course residents only)

Other Education:

PROGRAM DETAILS INTERNATIONAL STUDENTS

Starting Date:
This section to be completed by all non residents

n n n n nnn n Citizenship: Country of Birth:

DAY MONTH YEAR
In which program do you wish to enrol? Passport Number:

BUSINESS: Have you studied English in Australia? n Yes n No

n Cert IV – BSB40207 (incorporating Cert III subjects)
n Adv Dip Management (Day) – BSB60407 English College:

n Adv Dip Management (Evening) – BSB60407 What is your current level of English?
n Adv Dip Marketing (Day) – BSB60507
n Adv Dip Marketing (Evening) – BSB60507 Type of test: Result:

n Adv Dip Management & Adv Dip Marketing (Day) – If you have IELTS or TOEFL please enclose a copy.
BSB60407 and BSB60507
n Adv Dip Management & Adv Dip Marketing (Evening) – Address in your home country:
BSB60407 and BSB60507
n International student evening course
ADMINISTRATION:
n Cert Office Skills
n Cert IV Administration – BSB40507
n Dip of Business Administration (Executive PA) (Day) – BSB50407 Telephone: ( ) Fax: ( )

n Dip of Business Administration (Executive PA) (Evening) – BSB50407 Email:

n Short Course
ENTRY ASSESSMENT

SCHOOL LEAVERS: MATURE APPLICANTS:

Please include the following: (All applicants who are not immediate school leavers)

n Latest school report Please include the following:

and/or n Resume/CV or brief education/work history

n Resume If you have studied previously, please include

Do you wish to claim any subject exemptions? (eg VET or other n Education transcript
vocational program completed at school.) Do you wish to claim exemptions for subjects covered by previous study or relevant work experience?

n Yes n No n Yes n No
If yes please check the timetable and complete an application for If yes, please contact us for details.
exemption from the specific subjects you have completed.

19
 DECLARATIONS TUITION FEE OPTIONS PASSPORT PHOTOS
STUDENT: I wish to take the following tuition payment option:
I have read and understood the Terms and Conditions of Enrolment
I agree to abide by the rules of the College
n In Full $
The information on this application is correct to the best of my n Semester instalments of $
knowledge
Fee payer other than yourself:
n Term instalments of $
I agree that the feepayer should be informed of my progress in the n Monthly instalments of $
program n YES n Subject instalments of $ PLEASE ATTACH
PASSPORT SIZED PHOTO
Fees will be paid by:
Signature Date
n Myself n other (details below)
FEEPAYER: If fees are paid by another person/company please give details:

I n MR n MRS n MS n OTHER
(Name of person(s) paying fees or representative if paid by a
company, or if student is under 18)
Name:
declare that I/we have the financial capacity to meet the tuition fees
and agree to pay these fees as they become due, and that I/we have
read and accept the TERMS AND CONDITIONS OF ENROLMENT Relationship to applicant:

Address:
Signature Date PLEASE ATTACH
PASSPORT SIZED PHOTO
Business Name Postcode:
(if fees paid by employer)
Daytime telephone:

TUITION FEE PAYMENT METHODS

We accept payment by cash, cheque (made payable to Williams Business College), EFTPOS, VISA, MasterCard or direct deposit to:
ANZ BANK - BSB: 012 361 Account Number: 1997 52057

I will us the following payment option

n Direct Deposit
n Cheque n VISA n MASTERCARD

Card Number EXPIRY DATE

Please debit my credit card when payments are due:

First payment + Registration fee: $
Subsequent payments: $ SIGNATURE:
(per month/term/semester as selected above)

TERMS AND CONDITIONS OF ENROLMENT

Day Courses: Notice in writing addressed to the Bursar is required if a student wishes to withdraw from a program after enrolment. The matter EVENING COURSES Notice in writing is required if
will be dealt with within 28 days and any moneys to be refunded will be paid to the person or company named as paying the fees and according to the a student wishes to withdraw from a program after
following terms: enrolment. The matter will be dealt with within 14
Cancellation 1 calendar month or more prior to commencement date: Registration fee is retained by the College + $200 Administration fee. Tuition fees days and any moneys to be refunded will be paid to
paid are refunded. the person or company named as paying the fees
Cancellation less than 1 calendar month prior to commencement date: Registration fee and Term 1 fee (at the Term instalment rate for the program) is and according to the following terms: Cancellation
retained by (or due to) the College. Balance of tuition fees paid are refunded. more than 7 days prior to commencement date:
Cancellation on or after commencement date: Once the program has commenced, the current semester (20 weeks) fee is retained by (or due to) the Tuition fees paid are refunded. Cancellation less
College. If a student wishes to withdraw from an enrolled program they must give notice in writing 1 calendar month or more prior to the commencement than 7 days prior to commencement date or after
of a new semester, or the fees for that semester will be retained by (or due to) the College. This agreement, and the availability of complaints and appeals commencement: Fees for subject due to start in less
processes, does not remove the right of the student to take action under Australia’s consumer protection laws. than 7 days or already started are retained by (or
Visa not granted: Should an international student fail to obtain a student visa, the registration fee is retained, and the tuition fees paid are refunded. due to) the College, and any balance of tuition fees
Documentary evidence from the relevant Australian Government Department is required. paid is refunded. If a student who has paid in full and
Cancellation by the College: Prior to commencement registration and tuition fees paid are refunded. After commencement tuition fees are retained received a discount withdraws prior to completion
by (or due to) the College on a pro rata basis. then any refund is calculated as the balance of
Deferment may be granted on an individual basis only at the discretion of the College. monies paid after subjects commenced or due to
The College reserves the right to disenrol a student for breaching the Rules of the College. Should this occur, fees for the current semester would be be paid have been deducted at their full rate. This
retained by (or due to) the College. agreement, and the availability of complaints and
A student who does not meet their financial obligations throughout their enrolment may be suspended from attending until they have paid the fees due. appeals processes, does not remove the right of the
International Students: The student is obliged to notify the College of any change of address whilst enrolled at the College. student to take action under Australia’s consumer
In the event of the College defaulting on its agreement, students should be aware that these circumstances are covered by the provisions of the ESOS protection laws. The College reserves the right to
Act 2000. disenrol a student for breaching the Rules of the
Personal Information: Information is collected on this form and during your enrolment in order to meet our obligations under the ESOS Act and the College. Should this occur, fees for the current
National Code 2007; to ensure student compliance with the conditions of their visas and their obligations under Australian Immigration laws generally. subject/subjects would be retained by (or due to)
The authority to collect this information is contained in the Education Services for Overseas Student Act 2000, the Education Services for Overseas the College and any balance would be refunded
Students Regulations 2001 and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students to the named feepayer. A student who does not
2007. Information collected about you on this form and during your enrolment can be provided, in certain circumstances, to the Australian Government meet their financial obligations throughout their
and designated authorities and if relevant the Tuition Assurance Scheme and the ESOS Assurance Fund Manager. In other instances information enrolment may be suspended from attending until
collected on this form or during your enrolment can be disclosed without your consent where authorised or required by law. they have paid the fees due.

20
 Williams Business College
(A member of The Education Group)
1 James Place
North Sydney NSW 2060
Phone: (02) 9957 5588
Fax: (02) 9957 5325
Email: info@williams.edu.au
We b s i t e : w w w. w i l l i a m s . e d u . a u

A special thanks to all the current and former students who participated in
the production of this Handbook.
Design: The Tandem Group • Photography: Graham Munro

22 Printed in Australia by Contact and Clarendon

Williams Business College Limited
ABN 65 001 797 495 Provider Code: 00182M RTO NTIS 90684