Amit kathuria

Email: mail2me.amit@gmail.com
House No. 39/3, GF3
Soulochana Nagar, Near Bhai Kada Bus Stand,
Porur, Chennai ( India)
Phone (M) :91-9282127891
Objective:

A highly determined and motivated professional with good communication and

interpersonal skills with the ability to be highly analytical and numerate. A team
player enthusiastic to undertake new challenges. Seeking to develop career in
Technology industry in a Dynamic environment that encourages growth and
where my talent and knowledge may significantly contribute to organizations
growth and my career.

Summary:

Possess 8+ years extensive industry experience in Implementation,

Configuration and Troubleshooting of Standard and Enterprise Network Systems;
LAN & WAN TCP/IP based Application Networks.
System Administration & Disaster recovery in Win-NT, Win-2000, WIN-XP
Network Environments.
Systems Management in a Single Domain Environment consisting of around
800 DELL Systems.
IT Facilities Management and support for multiple locations across India.

Professional Qualification

ITIL V 3 foundation Certified

Certified Lotus Professional (CLP) in R7 Administration
Certified Lotus Professional (CLP) in R6 Administration
Certified Lotus Specialist (CLS) in R5 Administration
Microsoft Certified Systems Administrator(MCSA)
Masters in Computer Science from M.D. University with 73%.
Bachelor of Science from M.D.S. University with 67%.
Completed O Level Diploma from DOEACC ,Delhi.
Pursuing MBA from SMU University

Technical Skills:
Installation, Administration and Maintenance:

MS-Dos, Win9x, Win-NT 4.0, Win-2000, Lotus Domino R6/R7

Communications and Network Security:

TCP/IP, DNS, DHCP, WINS SMTP, POP3, RAS, VPN, Proxy Server, Mail
Server.

Messaging:

Lotus Domino R5/R6, MS-Exchange (5.5)

Anti Virus:

Mcafee Net Shield / Norton 2000 Anti Virus / Trend Micro Office Scan Corporate
Edition
Centralized Management and distribution & Auto Updating of Anti Virus through Epolicy Orchestrator.

Hardware Platform:

Intel x86/ Pentium based Systems, Compaq Proliant/ ML, HP Net Server and DELL
Power Edge.

Vendor Management:

Coordination from Third Party Vendors like ISPs and other IT vendors.

Others:

Office automation apps. Backup (enterprise and workgroup models) & Groupware
WinFax. IIS server concepts, various proxy servers. Helpdesk operations and
Technical Troubleshooting of H/W & S/W problems. Consulting and Training to
corporate customers.

Professional Experience:
Job Profile :
December 2008 Present
Onsite - Mphasis an EDS Company
Designation Principal Infrastructure Engineer ( Front Line Manager )
Mphasis and EDS Company consistently delivers global Infrastructure Technology
Outsourcing, Applications Services Outsourcing and Business Process Outsourcing services
through a combination of technology know-how, domain and process expertise. MphasiS
brings to their clients a credible and experienced global leadership team driving service
delivery through the next generation global delivery model.

Mail infrastructure support for large messaging site more than 50,000 users.
Providing day to day process support for effective Service Delivery
Upgrades and maintenance of existing Domino infrastructure.
Managing Daily,Weekly and Monthly Reports.
Prepare schedule for domino maintenance activities.
handling escalations with client and sharing performance report accordingly.
Responsible for preparing roster for 24x7 Shift Operations and Weekend On Call
support.
Providing L2 support for blackberry users.
Managing MIS Reports and conducting trainings for Support Engineers.

Managing quality programs eg, Green Star.

Monitoring team performance against threshold and presenting to management.

August 2007 December 2008

Onsite - ITC Infotech
Designation - Associate IT Consultant (Lotus Notes Administrator)
Job Profile:
ITC InfoTech is an SEI CMM Level 5 software services & solutions provider. Supported by
ITCs strong business fundamentals, our corporate vision and resources are totally aligned to
deliver to our global clients are a part of the ITC Group, one of the world's most successfully
diversified companies. ITC is one of India's foremost private sector companies with a market
capitalization of nearly US $ 9 billion and a turnover of US $ 3 billion. Rated among the
World's Leading Companies by Forbes magazine, ITC ranks third in pre-tax profit among
India's private sector corporations. ITC has a diversified presence in Cigarettes, Hotels,
Paperboards & Specialty Papers, Packaging, Agri-Business, Branded Apparel, Packaged
Foods & Confectionery, Greeting Cards and other FMCG products.

Job Involves supporting Lotus Domino Servers in 132 Countries, 452 Domino
Servers & 37000 Users.
Monitoring the server statistics for pending mails, dead mails, Mail Box corruption,
Mail Routing
Management, configuration & updating ACL for databases.
Managing Mcafee Group shield for Domino, Performing Domino Maintenance
weekly
Creating Connection Documents, and configuring Server, Configuration Documents.
Monitoring Task through GSX Monitor
Providing L3 Support for Lotus Domino & BlackBerry.

Creation and management of NAB documents: Replication Monitors, Database Monitors,

performance tuning, capacity planning, Event Monitors, Server Documents and overall Notes
Server Administration.

Remote trouble shooting through terminal service, Pc Anywhere Utility, RAdmin

April 2005-July-2007
Onsite: World Bank
Organization : Wipro/CMS
Position: GSC Project Manager

Job Profile :

Maintenance of Lotus Notes Server.

Backup and recovery procedures
Installation and configuration of Lotus Notes Clients
Handling the Clients call through Remote Access Tool (GoToAssist, Get System,
Remote Desktop)
Providing Support for Remote Access Methods ( AT & T,Mobile Lite,SLIP)
Providing Support to All World Bank Roaming users in all Countries.
Handling Escalations
Generating Performance reports for Weekly Analysis.
Providing Local IT support for New Delhi Clients for H/W and S/W Configuration

related issues.
Managing MIS Reports and conducting trainings for Support Engineers.

March 2004 April 2005

Team Serve IT Services Pvt. Ltd.
Onsite: Hewitt International Associates
Position: Technical Team Leader
Job Profile:
Maintenance and management of Lotus Notes Server
Monitoring Mail Routing.
Monitoring Replication of Databases with the sub locations.
Monitoring Cluster replication of mail Server and Database Server.
Creations of Mail files and ID giving ACL to the Databases.
Monitoring Billing Logs for Web Access
Backup of all the mail files.
The Network Consists of 40 Servers / 1500 Dell Desktops / 120 Laptops / Nortel
Series Switches & Routers / Cisco Pix Firewall / 2 MBPS IPLC from various
providers.
Leading a team of Ten Engineers Providing Desktops / Network / Application
Support.
Application Support for Windows 2000 OS / Lotus R5 Domino & Client / TBA /
Mainframe / Citrix

May, 2003 March,2004

MSCompServe IT Services Pvt. Ltd.
Onsite: Standard Chartered Bank
Position: Network Engineer
Job Profile:
Maintaining and Troubleshooting of Lotus domino server and WinNT servers.
Checking replication and ACL status of mail databases.
Installing Lotus Notes client in Desktops including for mobile connectivity in
laptops.
Creating users and Groups, Recertification of users ,Rename Users.
The Network Consists of 20 Servers / 800 IBM Desktops / 65 Laptops / Cisco 4000
Series Switches / Cisco Pix Firewall / Cisco 4000 Series Routers / Isdn Modems /
Avaya MGX for voice / 512 KBPS Bandwidth from Spectra Net.
Disaster protection by taking daily backups of all servers using Arcserve 6.1 Backup
software.
Maintenance , Troubleshooting supporting of IBM-OS/2 based gateways and
servers used for connecting IBM Mainframe at Singapore .

Dec, 2001 Feb,2003

Compucom Pvt. Ltd.
Position: Software and Network Maintaince Engineer
Maintenance of Existing Network(LAN) with 350 nodes.
Installation And Configuration of win2000 Server And Proxy Server.
Installation And Configuration of RAID5 on ARRAYSERVER4100(COMPAQ) with

FIBER OPTIC Interface on WIN NT .

Maintenance of Hardware,Printers,Hubs,Switches.
Installation of Outlook and Configured browser at Client Side.
Involvement in designing of new network.
Troubleshooting and Solving users problems.
To make a record of Mac address and IP address.

Achievement

Selected As the Star Performer for the Year 03-04 .

Promoted from Sr. Engineer to the post of the Team Leader at Hewitt International.

Got the Best Student of the year Award While studying Masters in
computers.

Personal Details
Fathers Name
Date of Birth
Marital Status
Nationality
Language Known
Hobbies
Passport

:
:
:
:
:
:
:

Sh. Bharat Raj Kathuria

Sep,9 -1979
Married
Indian
Hindi,English
Listening Music, Playing Chess
Ready

References

Mr. Rohit Gawri, Senior Analyst ,World Bank-Delhi, Ph: 9811299577.

Mr. Shanker Rao.Senior Lotus Notes Administrator, ITC Ph: 080-64553003
(Amit Kathuria)