AEROSPACE

QUALITY MANAGEMENT
SYSTEM - 9100
Dale K. Gordon
Rolls-Royce North America
Past Chairman
Americas Aerospace Quality Group

April 11th, 2003

Edinburgh General Assembly

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Aerospace Quality Standards

Numbering System
International Standards - 91xx
Are planned for harmonization across all 3 aerospace
sectors and are recognized globally

Americas Standards - 90xx

Are published for use by AAQG, may become an
91XX standard at a later date

AS Standards - Americas
Published by Society of Automotive Engineers

EN Standards - Europe
published in Europe by AECMA

JIS Qor SJAC is the Japan / Asia Equivalent

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Aerospace Quality System

Standards
INTERNATIONAL STANDARDS
9100 - Quality System for Aerospace
Manufacturers
9101 - Checksheet for 9100
9102 - First Article Inspection
9103 - Management of Key Characteristics
9110 - Quality System for Aerospace Repair
Stations
9111 - Checksheet for 9110
9120 - Quality System for Pass-Through
Distributors
9121 - Checksheet for 9120
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Aerospace Supply Chain

Tier 1
Vehicle / Airframe /
Propulsion Manufacture

9100

Tier 1
Tier 2
Integrators /
Source Control/
Software Dev./
Major Assemblies

Va
ria
tio
nR
91 edu
0
cti
91 2
on
03

Tier 3 - Integrators /
Source Control / Specialty
Electronics / Wiring / Compnts

9003

Tier 4 - Make to Print / Machine Shops/

Processors

9120

Tier 5 - Distributors (Fasteners, Raw Materials,

Commodities, Adhesives, Special Materials)

es
s
s
ce c
o
Pr pecifi
l
cia any S AP
e
Sp omp DC
C

or

NA

Tier 6 - Raw Materials (Castings, Forgings, Sheet, etc)

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ISO TC20 - WG11

ISO Technical Committee 20 - Aircraft & Space Vehicles

Established Working Group 11 (April 1997)

Chartered to develop and publish an international
quality system standard based upon ISO 9001 for
the aerospace industry
United States (Gene Barker) Convener
Members:
Brazil
Germany
United Kingdom
April 11th, 2003

China
Japan
United States

Edinburgh General Assembly

France
Mexico

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International Quality System

Standard Creation 1998
Americas
Standard

AS9000

ISO 9001
1994

European
Standard

prEN 9000-1

World Aerospace Quality

Standard ; AS/EN/JIS Q 9100

AS9100
April 11th, 2003

ISO TC 20
WG11
Edinburgh General Assembly

EN 9100
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Aerospace Quality System

Model
C
o
m
p
a
n
y
R
e
q
m
n
t
s

Quality System Requirements - International

Standard ISO 9001

AS/EN/
JIS Q
9100

Common Aerospace Quality System Requirements International Requirements 9100

Software
Hardware
Program
Specific
Specific
Specific
Requirements Requirements Requirements
Risk
Prgrm Special Process Deliver NonMgnt Mgnt Process Rqmts able
Deliver

Service
Specific
Requirements
MRO
9110

Dist.
9120

Intl
Reqmnts

&
Company
Reqmnts

Internationally Agreed Implementation Processes

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Why 9100?
To standardize Aerospace quality
expectations on a global level
To achieve improvements in quality and
reduce costs throughout the value stream
ISO 9000 model for quality does not
capture regulatory requirements or
importance of safety, reliability or
maintainability
Captures aerospace supplements agreed
to at an international level
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ISO9001 versus AS9100

AS 9100 version is formatted to match ISO 9001:2000 and
added requirements that provide for

Regulatory organizations interfaces

Configuration Management
Design and Development V& V., & V&V testing
Control of changes in Production Process
Control of production equipment, tools, NC machines
Control of work in outside facilities
Control of service operations
First Article Inspection
Inspection documentation

These added requirements enables a standardized

approach to supplier flow down requirements
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Year 2000 ISO 9000 Revisions

A moving target . . .

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ISO 9001:2000 / 9100:2001

Timeline
Note: AS9000 / AS9100 section 2 phase out December 15, 2003
Certificates are expected to expire in line with ISO 9001 requirements

Does NOT mean that approvals are invalid

2000

2001

2002

2003

DEC. 2003

ISO 9001:1994
ISO 9001:2000

9100 : 1999

9100 : 2001

9100:2003 ?

9100A:2001 includes both ISO 9001:1994 and

ISO 9001:2000 models until December 2003
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FAA Endorsement of
AS9100:2001
The Aircraft Certification Service still believes that the effective
implementation of AS9100 - Rev A will continue to enhance an
organizations overall performance. The statement found in
Section 1.1 General: states It is emphasized that the quality
management system requirements specified in the standard are
complementary (not alternative) to the contractual and applicable
law and regulatory requirements. is still a requirement that must
be adhered to.

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Current USA DoD Position

Proposed Department of Defense (DoD) Adoption of the
AS9100:2001 Quality Management Systems - Aerospace Requirements (Nov. 2001)
prepared ... DoD adoption notice for the AS 9100:2001 to
provide information for document visibility and facilitate
document availability to DoD personnel.
International Aerospace Quality Standard AS 9100, 2001 edition,
Quality Management Systems--Aerospace Requirements, was
adopted on March 1, 2002 for use by the Department of Defense
(DoD). The standard specifies additional requirements
identified by the aerospace industry specifically for an
aerospace quality management system based on ISO
9001:2000 Quality Management Systems Requirements.

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Current NASA Position

on 9100
NASA issued Adoption notice on April 8th
2002, signed by Dr. Michael Greenfield,
Associate Administrator for Mission and
Safety Assurance.
This notice makes AS9100A available for
use by NASA for procurements for all
programs.
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SPACE CONSIDERATIONS
ISO TC20 / SC14 and IAQG have
on-going project to supplement
9100 w/ special considerations for
Space needs
Includes Risk Management & Safety and Mission
Assurance emphasis
Use as supplement to 9100
Consideration for full inclusion at next revision of
9100
Other industries / applications are considering using
9100 - Weapon systems and Nuclear energy industry
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9100 Checklist - 9101

IAQG developed 9101 Common Checklist to
be used by industry to cover all ISO 9001 &
9100 elements - allows industry to share
audit information
Must be used by Certification Bodies when
performing 9100 audits
Scoring feature is currently
used by many organizations

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9110 Repair Station Quality

System
Status of 9110
New version was developed with Manufacturers-MRO,
DoD, FAA and Airline inputs
Takes latest version of FAA Part 145 into account

Will replace EN 9110 in Europe that is already in use

since 1999
3 Airlines and most European Manufacturers
already use it to specify requirements to MRO
suppliers
Registration / Certification
plans being put in place
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9110 Repair Station Quality

System
Why 9110?
Manufacturers want a Quality System flow-down
requirement for their repair activity
Manufacturers want reputable suppliers that have
repair station approvals and a defined quality
system
There is a need to put all of the expectations in
one document for Repair and Maintenance
organizations
Military is very interested in having defined Quality
System requirements for MRO
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9120 Distributor Quality System

EN 9120 developed and implemented in
Europe for pass through stockists /
distributors that handle parts and supplies that
are used in aerospace products
Checklist 9121 is also available
Based on 9100, but only applies
necessary system requirements.
9120 is available
Registration plan to be available 1/2003
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SECTOR / IAQG PROJECTS

Projects are Designed to reduce
requirements variation
Projects are designed to provide
support and compliance enhancement
to areas that Aerospace has identified
for Risk Reduction (resource limitation)
Projects are designed to increase
process capabilities
Projects are designed to improve
products or processes
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Aerospace Quality Standards (cont.)

Other Projects

International Standards
First Article Inspection (9102)
Management of Key
Characteristics (9103)
Record Retention (9130)
Nonconformance
Documentation (9131)
2D Bar Coding (9132)
Part Qualification Process
(9133)

April 11th, 2003

Less than 9100 (AS9003)

Operator Self Verification
(ARP)
Deliverable Software Quality
Non-Deliverable Software
Direct Shipments (ARP 9004)
Sampling Plans

3D Digital Data Storage (ARP)

Contract Clauses (ARP)

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Industry Leaders are Listening

! Agreed to improve the overall approach to quality
! Major Aerospace Companies have agreed upon Quality
Management System approval approaches
! A key objective is to reduce the number of audits
! There are significant benefits to the Aerospace Industry
! Working to develop our International processes to
incorporate the new approach
! International approach is based on a single agreed
standard, harmonization of system application and shared
information

Industry Acceptance / Usage

The IAQG implementation metrics show that;
75+% of members have implemented 9100 internally and
to their suppliers
25+% of members have implemented 9102, FAI, internally
and to their suppliers.
10% of companies have implemented the recently
published 9103, Component Proving, internally and to their
suppliers.
Implementation is gaining momentum and this will
increase, particularly when the new Boeing Quality
System is reissued.
The sector implementation approaches are also making
good progress but the benefits from global mutual
recognition of Quality System audits is still not quite
there yet - working the global database.
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QUESTIONS

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