C L A R K H E N RY - B R O W N

79 Marguerite Drive,
Leigh-on-Sea,
SS9 1NN

Tel:
01702471407
Mobile: 07850231171
Email: clarkhb@live.co.uk
D.O.B.: 25th Dec 1992

PROFILE
...
As a hardworking and reliable individual I find it easy to adapt to new
challenges and enjoy working towards my full potential. I have a naturally
young and happy disposition as well as a good sense of humour remaining professional at all times.

E D U C AT I O N
...
2004 - 2009
S T. T H O M A S M O R E H I G H S C H O O L ,
WESTCLIFF-ON-SEA
GCSE:
-

SCIENCE: C
ENGLISH: A
MUSIC: A
F I N E A R T: B
GERMAN: D
M AT H S : C
RELIGIOUS STUDIES: C
D I P L O M A I N D I G I TA L A P P L I C AT I O N S : P a s s ( G C S E I . T. E Q U I V A L E N T )

2 0 0 9 - 2 0 11
SEEVIC COLLEGE,
BENFLEET
A-LEVEL:

- ENGLISH: C
- MUSIC: D
- M U S I C T E C H N O L O G Y: D

EXPERIENCE
...
JANUARY 2008 - JUNE 2008
N I G H T F LY S T U D I O S
C A F E S TA F F / R E C E P T I O N I S T

RESPONSIBILITIES: I took work experience in a small studio in Southend

to help me gain significant insight into a busy working environment.
Experience serving customers in a busy cafe & booking clients into
studios.

4 T H A U G U S T 2 0 11 - 1 S T S E P T E M B E R 2 0 1 2
R O YA L B A N K O F S C O T L A N D
CUSTOMER SERVICE ADVISOR

RESPONSIBILITIES: My role included acting as a first point of contact in a

call centre for customers who have queries regarding their credit card.
Specifically this included resolving these queries efficiently and most of all
79 Marguerite Drive, Leigh-on-Sea, Essex, SS9 1NN

T 01702 471407 07850 231171 E clarkhb@live.co.uk

C L A R K H E N RY - B R O W N

p r o v i d i n g a g o o d s e r v i c e f o r e v e r y c u s t o m e r.

J U LY 2 0 1 0 ( O N G O I N G )
FREELANCE MUSICIAN
G U I TA R I S T

RESPONSIBILITIES: Experience performing at weddings and venues across

the country within a jazz trio and as a session musician. Creating demos in
s e m i - p r o f e s s i o n a l h o m e s t u d i o f o r c u s t o m e r s . To u r e d w i t h s e v e r a l b a n d s ,
one of which has recently received publishing deal from Sony/EMI.

JANUARY 2012 (ONGOING)

FREELANCE WEB DESIGNER

RESPONSIBILITIES: Designed a number of websites, using dreamweaver/

photoshop. Often for small local bands and/or record labels. Example
s i t e s : w w w. r u b b e r d u c k r e c o r d s . c o . u k & w w w. d o g g o n e b a n d . c o . u k . E n s u r i n g
100% satisfaction with websites, troubleshooting and design duties.

1 S T J U LY - 1 9 A U G U S T 2 0 1 3
LA BELLE EPOQUE
WA I T E R

RESPONSIBILITIES: Greeting customers, ensuring 100% satisfaction with

every meal. Food preparation and maintaining good presentation within the
restaurant. Organisational skills needed at all times

1 4 T H J U LY ( O N G O I N G )
WH SMITH
S A L E S A S S I S TA N T

RESPONSIBILITIES: Greeting and serving customers, ensuring shop floor

is tidy at all times. Using common sense at all times to reduce waiting time
i n a b u s y A i r p o r t S t o r e . Ta k i n g l a r g e d e l i v e r i e s a n d c h e c k i n g s t o c k .

SKILLS
...
Communication: Experience in working with large number of
customers via email/telephone and in-person. Polite phone manner
a n d n a t u r a l l y f r i e n d l y c h a r a c t e r.
Computer Knowledge: Literate in an array of computer programmes,
including: Word, Outlook, Excel, Photoshop and can easily adapt to
new software. Designed several websites. Experience in inputing/
reporting data to timescales.
Problem Solving: Resolved in-depth customer queries quickly and
efficiently working at Royal Bank of Scotland. Common sense used
at all times.
Te a m P l a y e r : O f t e n t o o k o n m a n a g e r i a l d u t i e s w h i l s t w o r k i n g a t
Royal Bank of Scotland, as well as providing team support and
encouraging others to reach specific goals and welcome those that
offered the same to me.

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79 Marguerite Drive, Leigh-on-Sea, Essex, SS9 1NN

T 01702 471407 07850 231171 E clarkhb@live.co.uk

C L A R K H E N RY - B R O W N

INTERESTS
...
Guitar player of 12 years and perform in a jazz trio. I also enjoy
sports and as a enthusiastic runner/cyclist take part in a number of
charity events. Keen theatre goer and in my spare time I enjoy
cooking and producing music.

References available on request

Page 3

79 Marguerite Drive, Leigh-on-Sea, Essex, SS9 1NN

T 01702 471407 07850 231171 E clarkhb@live.co.uk