2014 Q4 South Metro Fire Rescue Authority Report-Final

South Metro Fire Rescue Authority
Quarterly Performance Fourth Quarter 2014
CALLS FOR SERVICE (In District)

Calls by Category
2010
2011
2012
2013
2014 - Q4
Alarms
2,026
2,327
2,171
2,354
2,367
Fire Alarm Activation (no fire)
EMS
7,145
7,531
8,147
8,713
9,530
Medical Problem, Injury Vehicle Crash
Fires
333
301
274
263
248
Other
1,199
1,327
1,070
1,142
1,219
Cancelled Enroute, Explosion, Standby
Public Assist
1,531
1,886
1,830
2,125
2,199
Smoke Investigation, Water Leak, Lock-Out, Police Matter
Special Ops
579
363
347
423
403
Total Calls
12,813
13,735
13,839
15,020
15,966
Aid Given
1,061
2,018
3,172
2,781
2,801
Aid Received
750
1,011
1,217
1,320
1,265
250
2010
150
2011
100
2012
50
2013
2014
Other Calls (In District)

160
140
120
100
80
60
40
20
0
60
50
40
2010
30
2011
20
2012
2013
2014
2010
2011
2012
2013
2014
Special Ops Calls (In District)
Public Assist Calls (In District)

70
60
50
40
30
20
10
0
250
200
Quarter 4, Fiscal Year 2014
2012
200
Fire Calls (In District)
2011
400
2014
10
2010
600
2013
*A id Received is based o n o utside units dispatched and respo nding
800
200
50
Structure Collapse, Hazmat Release, Water Rescue
1000
300
100
Structure, Wildfire, Vehicle
EMS Calls (In District)
Alarm Calls (In District)
150
Examples
2010
2011
2012
2013
2014
11
2010
2011
2012
2013
2014
January 1, 2014December 31, 2014

Quarterly Performance Fourth Quarter 2014 (Page 2)
2014 Q4 Emergent Responses by Station

(In District)
Turnout
Station
90th
District Percentile
Travel
Total Response
Number of Calls by Incident Type
% Met
Goal
90th
Percentile
% Met
Goal
90th
Percentile
% Met
Goal
Alarms
EMS
Fire
Other
Public
Assist
Special
Ops
Total
13
763
1,479
31
01:53
68
05:32
88
07:45
90
90
578
12
63
32
01:53
68
05:24
90
07:40
92
292
988
19
31
117
32
33
01:48
76
05:34
86
07:42
90
113
584
17
21
71
19
825
34
01:54
72
05:55
87
08:20
89
207
1,021
24
51
135
41
1,479
35
02:01
55
05:42
86
08:00
89
231
840
16
35
68
39
1,229
36
01:57
64
07:16
88
09:48
89
69
306
14
11
47
17
464
37
02:37
63
06:16
92
08:43
90
42
118
20
12
199
38
01:55
65
07:01
84
09:25
86
71
191
11
12
26
320
39
01:54
64
07:18
80
09:32
85
52
96
26
21
204
40
02:09
53
09:00
99
11:40
98
13
83
114
41
01:55
70
05:38
87
07:46
91
102
724
20
12
72
20
950
42
02:04
64
06:00
93
08:20
94
114
563
32
54
45
17
825
43
01:53
65
07:09
86
09:47
87
137
20
172
44
01:55
68
05:48
88
07:56
92
200
738
17
14
85
23
1,077
45
01:50
70
05:53
83
08:00
89
197
995
24
15
115
38
1,384
46
02:01
61
07:17
81
09:38
85
51
302
10
12
38
11
424
47
01:51
78
08:27
80
10:20
85
13
95
11
128
Total
01:55
67
06:05
87
08:20
90
1,864
8,359
234
303
960
316
12,036
Public
Assist
Special
Ops
Total
* The 90th percentile times represent how we perform 90% of the time, this also includes outside agencies responding into the SMFRA district.
Turnout Times may include call transfer times of that agency's call processing time.
2014 Q4 Emergent Responses by Station

(In District with SMFRA Units Only)
Turnout
Station
90th
District Percentile
Travel
Total Response
% Met
Goal
90th
Percentile
% Met
Goal
90th
Percentile
% Met
Goal
Number of Calls by Incident Type

Alarms
EMS
Fire
Other
31
01:53
68
05:32
88
07:45
90
90
574
12
62
13
758
32
01:51
69
05:24
90
07:34
92
288
976
19
21
116
31
1,451
33
01:44
78
05:32
87
07:30
91
110
573
15
14
68
19
799
34
01:49
74
05:38
88
07:45
91
204
997
24
22
131
37
1,415
35
02:01
55
05:43
86
08:00
89
231
830
16
35
68
38
1,218
36
01:54
65
07:03
89
09:37
90
68
302
14
47
17
456
37
01:44
73
06:17
92
08:27
93
38
106
12
167
38
01:53
66
06:58
86
09:08
88
68
186
11
26
308
39
01:53
65
07:18
80
09:32
85
52
95
26
21
203
40
02:06
53
08:36
99
10:07
99
13
78
107
41
01:55
70
05:38
87
07:46
91
102
723
20
12
72
20
949
42
01:49
69
05:52
93
07:56
95
109
511
28
10
43
14
715
43
01:51
66
07:07
87
09:47
87
136
20
171
44
01:55
68
05:48
88
07:55
92
200
735
17
12
85
23
1,072
45
01:50
70
05:53
83
08:00
89
197
994
24
14
115
38
1,382
46
01:55
63
07:12
81
09:18
85
50
293
10
37
11
407
47
01:46
80
08:27
79
10:18
84
13
91
11
123
Total
01:53
68
06:02
87
08:12
90
1,840
8,200
227
180
948
306
11,701
* The 90th percentile times represent how we perform 90% of the time. This chart includes only incidents where a SMFRA unit arrived on scene first.
22

Quarterly Performance Fourth Quarter 2014
(Page 3)
RESPONSE TIME COMPLIANCE (In District, Emergent)

2010
1st Unit on Scene
2011
2012
2013
2014 - Q4
90th PCTL % Met Goal 90th PCTL % Met Goal 90th PCTL % Met Goal 90th PCTL % Met Goal 90th PCTL % Met Goal
Dispatch (1:00 @ 90%)
0:55
93%
0:51
94%
0:51
94%
0:55
92%
0:53
94%
Turnout (1:30 @ 90%)
2:02
68%
1:52
76%
1:47
78%
1:53
71%
1:55
67%
Travel - Urban (5:12 @ 90%)
5:17
89%
5:20
88%
5:22
88%
5:27
87%
5:33
86%
Travel - Suburban (6:30 @ 90%)
6:29
90%
6:33
89%
6:26
90%
6:30
90%
6:42
88%
Travel - Rural (13:00 @ 90%)
8:31
98%
8:08
98%
7:50
99%
8:06
98%
8:12
99%
Total Response Time (90%)
8:06
92%
7:59
93%
7:55
93%
8:07
92%
8:20
90%
2nd Unit on Scene
90th PCTL % Met Goal 90th PCTL % Met Goal 90th PCTL % Met Goal 90th PCTL % Met Goal 90th PCTL % Met Goal
Turnout (1:30 @ 90%)
2:14
62%
2:04
71%
1:59
72%
2:03
67%
2:04
64%
Travel - Urban (10:24 @ 90%)
7:21
96%
7:05
97%
7:16
96%
7:40
96%
7:53
95%
Travel - Suburban (10:24 @ 90%)
8:58
94%
9:12
93%
9:02
94%
8:47
95%
9:17
93%
Travel - Rural (18:12 @ 90%)
11:20
98%
10:51
99%
11:10
99%
10:13
98%
10:40
98%
Total Response Time (90%)
10:39
97%
10:21
98%
10:26
98%
10:44
97%
11:08
97%
First On Scene by Population Density (In District, Emergent)

2014 - 4th Quarter
Dispatch
Turnout
Travel
Total
In District
Calls
90th PCTL
% Met Goal
90th PCTL
% Met Goal
90th PCTL
% Met Goal
90th PCTL
% Met Goal
Urban
8,322
00:53
95%
1:53
69%
5:33
86%
7:42
90%
Suburban
2,987
00:53
94%
2:00
63%
6:42
88%
9:06
89%
Rural
727
01:00
90%
2:04
62%
8:12
99%
10:53
98%
Overall
12,036
00:53
94%
1:55
67%
6:05
87%
8:20
90%
FIRE EXPERIENCE (In District)

In District Fire Activity
2010
2011
2012
2013
2014 - Q4
Structure Fires (NFIRS 111-124)
134
123
114
109
125
Fires Contained to Room of Origin
114
107
101
101
107
% Fires Contained to Room of Origin
85%
87%
89%
93%
86%
Sprinkler Head Activations
Total P & C Pre-Incident Value
$13,400,351
$9,223,426
$9,316,615
$2,925,510
$18,200,765
Total P & C Loss
$2,352,380
$2,620,197
$1,684,495
$911,845
$2,675,319
Total Assessed P & C Value Saved
$11,047,971
$6,603,229
$7,632,120
$2,013,665
$15,525,446
Wildland Fires (NFIRS 140-143, 170-173)
41
84
65
56
47
EMS EXPERIENCE (In District)

In District EMS Activity
2010
2011
2012
2013
2014 - Q4
Total Transports by SMFRA
5,388
5,425
5,634
5,831
6,049
Non-Emergent Transports by SMFRA
4,912
4,988
5,113
5,361
5,551
Emergent Transports by SMFRA
476
437
521
470
498
% Emergent Transport Trips
9%
8%
9%
8%
8%
Transports by Auto Aid Agency
92
147
181
187
199
Transports by Private Ambulance
113
173
147
120
104
*Private ambulance transports include air medical transport
33

Quarterly Performance Fourth Quarter 2014 (Page 4)
Incidents by Category - 2014 - Q4
Special Ops Subcategory - 2014 - Q4
Special Ops
Public Assist
2%
Alarms
14%
Other
15%
Fires 8%
ARFF
21%
Wildland
42%
1%
Dive
8%
Hazmat
24%
Rescue
5%
EMS
60%
2014 Q4 - In District Responses

Left bar shows All Responses, Right bar shows Emergent Responses
1,943
2,000
1,850
1,814
1,800
1,600
1,479
1,479
1,536
1,371
1,400
1,200
1,384
1,302
1,229
1,098
1,077
1,037
1,031
950
1,000
825
763
800
825
692
610
600
509
464
400
424
320
284
323
204
199
200
230
151
114
185
172
128
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
Station District
2014 Aid Given and Received

Aid Given - 2014 - Q4
Aid Received - 2014 - Q4
Aurora: 103
Castle Rock: 134
40 103
136
134
281
159
Denver: 125
125
4
44
Castle Rock: 39
5 24 4
Cunningham: 280
Cunningham: 281
56
1,877
Aurora: 4
39
Elizabeth: 30
280
Englewood: 18
Elizabeth: 4
Englewood: 56
Franktown: 44
660
Jackson: 1
30
Franktown: 41
18
Littleton: 660
41
Non-Fire Agency: 159
Littleton: 1877
Rattlesnake: 5
West Doug: 136
West Douglas: 5
West Met ro: 40
West Met ro: 24
44

2014 Q4 South Metro Fire Rescue Authority Report-Final

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2014 Q4 South Metro Fire Rescue Authority Report-Final

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South Metro Fire Rescue Authority

Quarterly Performance Fourth Quarter 2014

CALLS FOR SERVICE (In District)

Fire Alarm Activation (no fire)

Medical Problem, Injury Vehicle Crash

Cancelled Enroute, Explosion, Standby

Smoke Investigation, Water Leak, Lock-Out, Police Matter

Other Calls (In District)

Special Ops Calls (In District)

Public Assist Calls (In District)

Quarter 4, Fiscal Year 2014

Fire Calls (In District)

*A id Received is based o n o utside units dispatched and respo nding

Structure Collapse, Hazmat Release, Water Rescue

Structure, Wildfire, Vehicle

EMS Calls (In District)

Alarm Calls (In District)

January 1, 2014December 31, 2014

South Metro Fire Rescue Authority

2014 Q4 Emergent Responses by Station

Number of Calls by Incident Type

2014 Q4 Emergent Responses by Station

Number of Calls by Incident Type

January 1, 2014December 31, 2014

South Metro Fire Rescue Authority

RESPONSE TIME COMPLIANCE (In District, Emergent)

Dispatch (1:00 @ 90%)

Turnout (1:30 @ 90%)

Travel - Urban (5:12 @ 90%)

Travel - Suburban (6:30 @ 90%)

Travel - Rural (13:00 @ 90%)

Total Response Time (90%)

2nd Unit on Scene

Turnout (1:30 @ 90%)

Travel - Urban (10:24 @ 90%)

Travel - Suburban (10:24 @ 90%)

Travel - Rural (18:12 @ 90%)

Total Response Time (90%)

First On Scene by Population Density (In District, Emergent)

FIRE EXPERIENCE (In District)

Structure Fires (NFIRS 111-124)

Fires Contained to Room of Origin

% Fires Contained to Room of Origin

Sprinkler Head Activations

Total P & C Pre-Incident Value

Total P & C Loss

Total Assessed P & C Value Saved

Wildland Fires (NFIRS 140-143, 170-173)

EMS EXPERIENCE (In District)

Total Transports by SMFRA

Non-Emergent Transports by SMFRA

Emergent Transports by SMFRA

% Emergent Transport Trips

Transports by Auto Aid Agency

Transports by Private Ambulance

*Private ambulance transports include air medical transport

Quarter 4, Fiscal Year 2014

January 1, 2014December 31, 2014

South Metro Fire Rescue Authority

Special Ops Subcategory - 2014 - Q4

2014 Q4 - In District Responses

2014 Aid Given and Received

Aid Received - 2014 - Q4

Quarter 4, Fiscal Year 2014