Kara L.

Moreno
karalmoreno@outlook.com (206) 819-8121 Seattle, WA

Obtain a position to utilize my leadership, initiative and organizational skills, continue to develop social media, marketing,
public relations, and event expertise. I am looking for the opportunity to combine my skills of event coordination, social
media and brand management. I have an extensive customer service background and value maintaining brand/organization
image.
EXPERIENCE
Social Media Specialist, Sesame Communications, Seattle, WA
December 2013 Present
Ongoing project management and accountability for a set portfolio ranging from 80-100 accounts
Account management and retention of our Sesame Social and Sesame Sweepstakes offerings
Provide online marketing expertise to internal and external members
Provide member support for all Sesames Search Products
Create and distribute Sesame Social campaign using current best practices
Stay up to date and informed on social media tools, strategies and best practices
Provide regular communications, both written and verbal, to dental professionals
Strategize, collect, develop, and post materials for members in a timely manner
Provide excellent customer service with enthusiasm and timeliness
Accountability for communications to a portfolio of projects on a quarterly basis
Hold data and metric driven conversations to communicate value of services to a set portfolio of accounts
Create written and graphic original content to elevate social engagement
Sales Desk Associate, Microsoft, Bellevue, WA
September 2012 September 2013
Engaged with account managers to collaborate on their sales strategy
Gained insight on account teams customers by researching companys priorities
Referenced multiple Microsoft systems to learn account history and details
Conducted online meetings with account managers to provide consultation on how to increase customer
satisfaction and/or revenue
Created documentation and collected information into PowerPoint deliverables for account managers who used
the deliverables in his/her business review(s) with the customer
Developed in depth knowledge of Microsoft products and services
Partnered with team members on new projects and process improvements worldwide
Attended team meetings, conducted and received training, and provided internal reporting for management
Conducted peer reviews for quality control and brand management
Public Relations Intern for Microsoft, Waggener Edstrom, Bellevue, WA
June 2012 August 2012
Developed organized, professional, concise written materials that included coverage reports, briefing materials,
occasional blog posts and status updates
Planned internal company events for staff of over 200 people local and an additional couple hundred worldwide
Took initiative on sharing information and insight with internal clients, teammates and other relevant teams
Contributed to brainstorming and problem solving techniques in a group situation
Tracked team activities, developed and advanced meeting agendas, provided meeting recaps that included
assessment of meetings and actions needed to ensure progress
Marketing and Communications Intern, KCTS 9/PBS, Seattle, WA
September 2011 March 2012
Wrote and posted descriptions of events on the KCTS9.org
Worked with events coordinator to plan, create and execute Something in The Water Pearl Jam 20 event at the
Experience Music Project; drafted invitations, photographed event and handled guest relations
Created social media plans including copy for other outlets use: Twitter and Facebook
Drafted press releases promoting events and draft program bios for Golden Apple Awards honoring educators

EDUCATION
University of Washington, Seattle, WA
Bachelor of Arts, Communication, June 2012
Public Relations Student Society of America, University of Washington
Community Outreach Officer, 2011-2012
Cascadia Community College, Bothell, WA
Associate Degree, Integrated Studies, December 2009
SKILLS
Mac and PC systems, Microsoft Office Suite, SharePoint, Lync, Adobe Photoshop, AP writing style, WordPress, InDesign,
CoTweet, HootSuite, Twitter, Facebook, Foursquare, Google+, YouTube, SalesForce