ISO 9001:2008 Quality Management System

ISO 9001 is a Quality Management System Standard. It applies to all types of

organizations. It doesn't matter what size they are or what they do. It can help both
product and service oriented organizations achieve standards of quality that are
recognized and respected throughout the world.
The ISO 9001:2008 quality certification is based on the following eight fundamental
quality management principles:
1. Customer focus
2. Leadership
3. Involvement of people
4. Process approach
5. System approach to management
6. Continual improvement
7. Factual approach to decision making
8. Mutually beneficial supplier relationships
Customer Benefits
The ISO 9000 series of standards have been developed to enable organizations to have quality
based management systems. This enables them to understand their customer's requirements
and improve customer satisfaction, through the review and improvement of their internal
activities.
Benefits of Implementing ISO 9001
The benefits of using the standards are as follows:

1. Improved consistency of service and product performance

2. Higher customer satisfaction levels

3. Improved customer perception

4. Improved productivity and efficiency

5. Cost reductions

6. Improved communications, morale and job satisfaction

7. Competitive advantage and increased marketing and sales opportunities.

ISO 14001:2004 Environment Management System

ISO 14001:2004 specifies requirements for an Environmental Management System to
enable an organization to develop and implement a policy and objectives which take

into account legal requirements and other requirements to which the organization
subscribes, and information about significant environmental aspects. It applies to
those environmental aspects that the organization identifies as those which it can
control and those which it can influence. It does not itself state specific environmental
performance criteria.
Purpose of ISO 14001
ISO 14001 is an Environmental Management System (EMS) who's purpose is:
1. A management commitment to pollution prevention.
2. An understanding of the environmental impacts (reducing) of an organization's
activities.
3.A commitment (pollution prevention) to employees, neighbors and customers.
Five Key Phases
Phase 1: Establishing the environmental goals (policy).
Phase 2: Planning the elements of the EMS.
Phase 3: Implementing the EMS.
Phase 4: Checking for any problems and correcting them.
Phase 5: Evaluating the effectiveness of the EMS and improving it, and launching into
a new cycle of improvement.

Benefits of Implementing ISO 14001

1. Reduce cost of waste management
2. Savings in consumption of energy and materials
3. Improved compliance
4. Overall Costs Reduced
5. Fewer accidents
6. Competitive advantage
7. Improved use of resources
8. Framework for continuous improvement of your environmental performance
9. Improved corporate image among regulators, customers and the public

OHSAS 18001 Occupational Health and Safety

OHSAS stands for Occupational Health and Safety Assessment Series. OHSAS 18001
is a consensus standard developed in 1999 by an independent group of national

standards bodies and certification bodies (registrars).

OHSAS 18001 is structured the same way as ISO 14001, the environmental
management system standard, and has essentially the same elements. It was
specifically developed to be compatible with ISO 9001, the quality management system
standard, and ISO 14001 to allow companies to develop and register integrated quality,
environmental and occupational safety and health management systems.

Benefits of OHSAS Certification

Organizations that have implemented a system to improve the management of health
and safety practices have reported reduced improved employee safety awareness, fewer
accidents and reduced costs. In addition, OHSAS 18001 provides a structure,
companies can use to integrate quality, environmental and safety and health program
management for increased management efficiencies. Many companies find they need
to address health and safety elements as they implement ISO 14001 management
systems because of the strong interconnection between environmental and safety and
health programs in areas such as emergency planning and risk assessment.
The elements of OHSAS 18001 include
1. Developing an OHS Policy
2. Hazard Identification & Risk Assessment
3. Identifying Legal Requirements
4. Setting OHS Objectives
5. Establishing an OHS Management Program
6. Training Employees
7. Implementing OHS Control Measures
8. Emergency Planning
9. Document and Record Control
10. Internal Audit Programs
11. Corrective and Preventative Action
12. Management Involvement and Management Review.
13. Steps to OHSAS 18001 Certification

Steps to OHSAS 18000 Certification

The process for establishing an OHSAS 18001 management system is essentially the
same as the process used of implementing an ISO 14001 system:
1.
2.
3.
4.

Preliminary review of existing programs and systems

Identification of hazards and applicable laws and regulations
Developing new procedures
Training personnel

5. Implementing new programs such as internal audit and management review

6. Seeking certification of the OHSAS program.