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(Principles and Practices of Water Supply Operations Series) American Water Works Association-Water Transmission and Distribution - Student Workbook-American Water Works Association (2010) PDF
(Principles and Practices of Water Supply Operations Series) American Water Works Association-Water Transmission and Distribution - Student Workbook-American Water Works Association (2010) PDF
Water Transmission
and Distribution
Student Workbook
AWWA is the authoritative resource for knowledge, information, and advocacy to improve the quality and
supply of water in North America and beyond. AWWA is the largest organization of water professionals in
the world, advancing public health, safety, and welfare by uniting the efforts of the full spectrum of the
water community. Through our collective strength, we become better stewards of water for the greatest
good of people and the environment.
1P-4E-5.5C-1967-8/10-EB
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Water Transmission
and Distribution
Student Workbook
Water Transmission
and Distribution
Student Workbook
Principles and Practices
of Water Supply Operations Series
Contents
Contents v
Foreword vii
Acknowledgments ix
Introduction: Using Your Student Workbook xi
Chapter 1
Chapter 2
Chapter 3
Water Storage
Chapter 4
Chapter 5
Chapter 6
Valves
Chapter 7
Fire Hydrants
Chapter 8
Chapter 9
15
21
35
41
49
75
87
115
107
81
Foreword
This workbook is designed for use with the text Water Transmission and Distribution in
the series Principles and Practices of Water Supply Operations, fourth edition. This edition provides detailed information on the technology and information of commonly used
practices for potable water treatment.
Other volumes in the series are
Water Sources
Water Treatment
Water Quality
The workbook provides assignments, review questions, and a convenient method for
keeping organized notes of important points as the text is reviewed. It is designed for use
in either classroom or independent study.
Basic Science Concepts and Applications is a reference handbook that is a companion
to all the other text books. It contains basic reviews of mathematics, hydraulics, chemistry,
and electricity fundamental to water utility operation, as well as explanations and examples of many specific water system operating problems.
A special thanks to Nancy McTigue for the revision of this workbook.
vii
Acknowledgments
The student workbooks have been added to the WSO series in conjunction with the fourth
edition updating of the WSO texts. The author of this Student Workbook is Nancy
McTigue. Special thanks to Larry Mays, author of the revision of the text book, and Bill
Lauer, AWWA Senior Technical Manager, for their review of this workbook.
ix
FORMAT
This workbook provides the following sections for each chapter of the text:
Objectives. This is a listing of some of the major concepts that you should be able
to identify and explain when you have completed study of the chapter. You
should preview the list at the beginning of study to assess what will be covered.
You should then review it again when you have completed study of the chapter to
see if you adequately understand the listed concepts.
Reading Assignments. A list is provided indicating the chapters and sections from
Water Transmission and Distribution and other texts that should be read in conjunction with the study of the chapter.
Other Assignments. If you are attending a class, this space can be used to make a
record of additional reading and study assignments made by the instructor. If you
are using this workbook for self-study, you can make notes for future reference
on additional sources of information.
Class Notes. Space has been provided for you to keep notes of points you feel
are important as you read the text or of points made by the instructor during
class discussions.
Review Questions. The review questions are intended to emphasize some of the
important concepts in the chapter.
Study Problems. A few problems are provided to be used for additional study.
Additional Notes. Each chapter concludes with an extra page for note taking.
xi
xii
facility, you will probably want to know more about the particular types of treatment or operating problems
experienced by your utility.
The supplementary reading list is, of course, current only as of the publication of the text. Many additional handbooks, manuals, and articles are published yearly. If you have a special interest in obtaining the
latest information on a subject, you may contact the American Water Works Association (AWWA) and some
of the other publishers and information sources for their current publications list. If you have access to a file
of back issues of the Journal AWWA and Opflow, you will find that an index of all articles for the previous
year is listed in each December issue. The Water Library section of the www.awwa.org website also has a
searchable database of Journal of the American Water Works Association and Opflow articles, conference
proceedings and AWWA Standards.
If you are presently working for a water utility, you probably have access to old editions and copies of
some texts that are no longer in print. You will find it is helpful to look through these books and read about
subjects you are studying, using this workbook. Sometimes, there may be more detail, or subjects may be
presented in a different way in another text. You must be aware, though, that water treatment technology and
state and federal regulations have changed greatly in recent years, so some information in an older text will
no longer be valid.
The principal publications that are frequently referenced and will be particularly useful to have on hand
during study of Water Transmission and Distribution include:
Water Quality and Treatment. 6th ed. 2010. New York: McGraw-Hill and American Water Works
Association (available from AWWA).
Manual of Water Utility Operations. 8th ed. 1988. Austin, Texas: Texas Water Utilities.
Manual of Instruction for Water Treatment Plant Operators. 1975. Albany, N.Y.: New York State
Department of Health.
xiii
Although the states are generally required to enact regulations that are as stringent as the federal
requirements, they may, at times, vary, be more stringent, or include additional requirements. It is therefore
important that you obtain a reference copy of the latest state drinking water regulations for the state in which
you are working. Applicable sections of the regulations should then be reviewed in conjunction with your
study of each chapter.
CHAPTER 1
Introduction to Water
Distribution Systems
OBJECTIVES
After completing study of this chapter, you should be able to understand:
READING ASSIGNMENTS
1.
Water Transmission and Distribution: Read chapter 1, Introduction to Water Distribution Systems.
2.
State public water supply regulations: Read sections relating to required state
approval of plans and specifications for water distribution system construction.
OTHER ASSIGNMENTS
CLASS NOTES
1.
System purpose:
2.
Types of systems:
3.
4.
REVIEW QUESTIONS
1.
2.
3.
Why are increasing numbers of public water systems purchasing their water from another utility?
4.
What special features are typically included in a purchased water source system?
5.
6.
How do local conditions affect the design of distribution systems? Name two of these local
considerations:
7.
What kind of local policy decisions could affect new system development or expansion?
8.
9.
STUDY PROBLEMS
1.
You work for a public water system that uses surface water as a source. A housing development
near your distribution system would like you to extend your distribution system to accommodate
the houses in the development. Currently, the houses use a communal well for their water supply.
The home owners have asked if their distribution system can be directly connected to your public
water system. For your manager, put together a list of issues that would need to be resolved before
the decision could be made.
ADDITIONAL NOTES
CHAPTER 2
types of joints and fittings primarily used with each type of pipe
READING ASSIGNMENTS
1.
2.
State public water supply regulations: Read sections relating to required state
approval of plans and specifications for water distribution system construction.
OTHER ASSIGNMENTS
CLASS NOTES
1.
System planning:
2.
System layout:
3.
Sizing mains:
4.
5.
Material selection:
6.
Pipe uses:
7.
8.
Ductile-iron pipe:
9.
Steel pipe:
10
REVIEW QUESTIONS
1.
2.
3.
What is the minimum main size recommended by the fire insurance underwriters?
4.
11
5.
What do AWWA standards define? What materials are covered by ANSI/NSF 61?
6.
7.
List seven unusual pipe installation conditions that might have a bearing on the type of pipe used
for a particular installation.
8.
12
9.
Identify five types of piping material commonly installed today in water distribution systems.
11. List six common types of joints used with ductile-iron pipe, and describe the conditions under
which each may be used.
13
STUDY PROBLEMS
1.
Suppose your utility serves a population of 10,000 people. To meet increased demand in a new service area, a main extension program is being considered. The soil in the area ranges from hardpan
to cobbles. Prepare statements supporting your recommendations for
2.
The present water source for your community (population 50,000) is no longer adequate. You are
considering running a main to a point 5 mi (8 km) away where a new well field can be established.
Assume this main would not have to go through any other communities. Contact contractors in
your area for the approximate cost per foot of installing a main for various types of pipe, assuming
soil and terrain conditions for your part of the country. Prepare a brief report of the considerations
that must be made and your recommendations for the pipeline.
3.
Contact distribution system operators at several public water systems in the area and determine the
following information:
the effect of local water quality and weather conditions on the selection of pipe materials
the changes being made by water systems in the type of pipe that is being used
reasons the water systems are changing or not changing the type of pipe being used
14
ADDITIONAL NOTES
CHAPTER 3
Water Storage
OBJECTIVES
After completing study of this chapter, you should be able to understand:
common construction features and accessory devices for water storage tanks
key factors that must be considered to select the proper size and location for a
water reservoir
READING ASSIGNMENTS
1.
2.
State drinking water regulations: Read sections relating to requirements for the
type and amount of storage that must be provided.
OTHER ASSIGNMENTS
15
16
CLASS NOTES
1.
2.
3.
4.
5.
6.
17
REVIEW QUESTIONS
1.
Identify nine reasons for providing water storage within a distribution system.
2.
3.
What are the advantages and disadvantages of elevated tanks, standpipes, and ground-level tanks?
4.
18
5.
Materials of construction used for drinking water reservoirs must be in compliance with which
standards?
6.
What is the benefit of having many smaller storage tanks in a distribution system instead of one
large tank?
7.
8.
After disinfection, what must be done before a water storage tank can be placed back in service?
9.
List five safety precautions that must be observed during work inside storage tanks.
19
STUDY PROBLEMS
1.
Obtain a map of a local community and locate all water storage facilities on it. Prepare a report discussing the advantages and disadvantages of each of the locations regarding elevation, position in
relation to population centers and sources of supply, hydraulics, and acceptability to the public.
2.
Prepare a report discussing cold-weather problems that can be experienced with elevated storage
tanks, as well as what should be done to minimize the problems.
20
ADDITIONAL NOTES
CHAPTER 4
general operating procedure for centrifugal pumps and the reasons for these
procedures
READING ASSIGNMENTS
1.
OTHER ASSIGNMENTS
21
22
CLASS NOTES
1.
2.
3.
Types of pumps:
4.
5.
6.
Record keeping:
7.
Pump safety:
23
REVIEW QUESTIONS
1.
2.
3.
What is the purpose of surge (pressure) relief valves in the discharge piping of a pump station?
4.
What are the two basic categories of pumps used in water supply operations? What are the principal
water supply uses of each type?
5.
24
6.
Identify one unique safety feature that velocity pumps have over positive-displacement pumps.
7.
What is a multistage centrifugal pump? What effect does the design have on discharge pressure and
flow volume?
8.
What are the two pump and motor arrangements commonly used for vertical turbine well pumps?
9.
What type of vertical turbine pump is commonly used as an in-line booster pump?
11. What is the purpose of a foot valve installed on the suction pipe to a centrifugal pump?
25
12. What is the function of the wear rings in the centrifugal pumps of the closed-impeller design? What
is the function of lantern rings?
13. Describe the two common types of seals used to control leakage between the pump shaft and the
casing.
14. What are the four steps that should be followed in greasing pump bearings?
26
STUDY PROBLEMS
1.
Outline the basic steps that should be considered during installation of a vertical turbine pump that
will pump from a wet well.
2.
Visit the pump house at a local water system and record information on two or three different
makes or models of pumps that are in use. If possible, obtain a copy of the manufacturers pump
curve for each pump.
Obtain the following information for each unit:
pump data: design type, name of manufacturer, model number, date of installation, types of
bearings, types of seals, and so on
installation: inlet and outlet piping sizes, types of valves and valve operators, increases in pipe
sizes near the unit, and so on
observations: suction and outlet pressures during operation, amount of water leaking from the
gland, pump noise, relative bearing temperature (i.e., hot or cool), noticeable vibration, and so on
From the collected data, prepare a brief report on each pump unit.
Refer to the pump curve. At what theoretical efficiency is the pump operating?
Does the water system maintain good records of its equipment and of the maintenance and
repair work performed?
ADDITIONAL NOTES
27
CHAPTER 5
Hydraulics of Water
Distribution Systems
OBJECTIVES
After completing study of this chapter, you should be able to understand:
READING ASSIGNMENTS
1.
Water Transmission and Distribution: Read chapter 5, Hydraulics of Water Distribution Systems.
OTHER ASSIGNMENTS
29
30
CLASS NOTES
1.
2.
C-values:
3.
4.
Water demand:
5.
6.
Water age:
7.
Network analysis:
8.
Water hammer:
REVIEW QUESTIONS
1.
What is a C-value? What is a typical C-value for a new unlined cast iron pipe?
2.
3.
4.
5.
31
32
6.
7.
8.
What impact does a pipe break have on the distribution systems hydraulic performance?
9.
10. What causes water hammer in a water distribution system? What measures can be taken to avoid
water hammers in the distribution system?
33
STUDY PROBLEM
1.
You have been asked by your manager to investigate implementing a hydraulic model to describe
your utilitys distribution system. Research what software models are available in the public
domain for free (EPANET) or for purchase. Determine what data your utility will have to assemble
to put into one of these software models. Contact a nearby utility to find out if that utility uses a
hydraulic model and if so, what benefits they have found using the model.
34
ADDITIONAL NOTES
CHAPTER 6
Valves
OBJECTIVES
After completing study of this chapter, you should be able to understand:
the conditions under which different types of valves are installed in the distribution
system
the purpose of a valve exercise program and how one should be conducted
READING ASSIGNMENTS
1.
OTHER ASSIGNMENTS
35
36
CLASS NOTES
1.
2.
3.
Valve operation:
4.
Valve storage:
5.
Valve joints:
6.
7.
Valve records:
Chapter 6: Valves
REVIEW QUESTIONS
1.
2.
Should gate valves be used for throttling flow? Why or why not?
3.
4.
37
38
5.
6.
What are the two principal uses of large check valves in a water system?
7.
8.
List the three most common types of joints used to install large water system valves.
9.
10. What factors must be kept in mind concerning drainage for valve vaults?
Chapter 6: Valves
39
STUDY PROBLEMS
1.
You are a distribution system operator and the director of public works has asked you to recommend the types of valves to install on a new 14-in. (350-mm) transmission main. The required types
of valves will need to
2.
You and a co-worker have been asked to shut off a valve in a vault. The worker enters the vault
without any safety equipment and collapses. What should you do? What should have been done to
ensure his or her safety?
3.
Diagram or describe how you, by using landmarks, would pinpoint the location of a valve located
in a residential district.
4.
You have just been employed as chief operator for a town serving 8,500 people. You soon discover
there are no valve records. Describe how you would go about locating the valves in the distribution
system, and describe the types of records you would establish.
40
ADDITIONAL NOTES
CHAPTER 7
Fire Hydrants
OBJECTIVES
After completing study of this chapter, you should be able to understand:
the information that should be recorded when fire hydrants are installed,
inspected, and repaired
safety precautions that should be observed during fire hydrant flushing and testing
READING ASSIGNMENTS
1.
OTHER ASSIGNMENTS
41
42
CLASS NOTES
1.
2.
3.
Hydrant parts:
4.
5.
6.
Hydrant records:
7.
Hydrant safety:
REVIEW QUESTIONS
1.
List four of the common authorized uses for fire hydrants, other than for fire protection.
2.
List four reasons why strict controls should be exercised over hydrant uses.
3.
4.
5.
In relation to the street, what direction should the pumper nozzle be pointed?
43
44
6.
7.
List three important installation details that should be observed during the installation of dry-barrel
hydrants.
8.
9.
10. Name three preventive measures that should be taken in cold-climate areas to ensure that hydrants
will remain operable during the winter.
11. List three items of information about the distribution system that can be obtained from hydrant flow
tests.
45
12. Why is it important to record every hydrant inspection with an entry of the date and condition of the
hydrant?
13. List three items of information that should be included on a hydrant record form.
14. Name five safety precautions that should be taken during hydrant flushing and testing to prevent
injury to personnel and the public and to minimize damage to property.
46
STUDY PROBLEMS
1.
You have just taken over as operator of the distribution system for a community that presently has
no hydrant records. Obtain a copy of a blank hydrant record card from a neighboring water utility,
or make a copy of the example in the text. Using an existing hydrant in the area, complete the card
with information on the hydrant, a sketch, and location data.
Try to make the record as complete as possible. You may estimate the hydrant age based on the
hydrant model or by finding out when the main was installed. You may estimate the buried depth by
measuring the depth of the auxiliary valve.
2.
Under the supervision of the instructor or an experienced operator, conduct a hydrant flow test and
determine the flow available from the test hydrant at 20 psi (140 kPa) residual pressure.
3.
Under the supervision of the instructor or an experienced operator, provide a complete inspection of
an installed hydrant and mark the appropriate information on a record form.
ADDITIONAL NOTES
47
CHAPTER 8
READING ASSIGNMENTS
1.
OTHER ASSIGNMENTS
49
50
CLASS NOTES
1.
2.
3.
4.
5.
6.
7.
8.
9.
51
52
REVIEW QUESTIONS
1.
What is the relationship between volts, amps, and ohms that is expressed in Ohms law?
2.
What is the maximum synchronous speed that a motor can operate at on 60-Hz power?
3.
4.
What can happen when a fuse blows on one leg of a three-phase circuit?
5.
What are three major ways of reducing power costs where electrically driven pumps are used?
6.
What is the value of listening to a pump or motor and laying a hand on the unit as it operates?
7.
8.
9.
53
10. List the type of information that should be recorded on a basic data card for pumping equipment.
11. What is the first rule of safety for repairing electrical devices?
54
STUDY PROBLEMS
1.
Outline a basic scheme for the periodic inspection and maintenance program of a pump house that
has four electric-motor-driven pumps and a diesel generator unit.
2.
Review the stand-by power units installed at a local water system. Determine what the systems
minimum, average, and maximum daily and hourly flow rates are, as well as the systems history of
power outages.
Prepare a brief report describing how successful the systems equipment is in meeting customer
water demands during power outages, and suggest what equipment could be changed or added if
the present equipment is not considered adequate.
ADDITIONAL NOTES
55
CHAPTER 9
the various types of primary and secondary instrumentation used in water system
operation
how supervisory control and data acquisition (SCADA) systems can be used in
water system operation
READING ASSIGNMENTS
1.
2.
OTHER ASSIGNMENTS
57
58
CLASS NOTES
1.
Primary instrumentation:
2.
3.
Control systems:
4.
5.
59
REVIEW QUESTIONS
1.
List six general types of primary instruments (sensors) commonly found in a water distribution
instrumentation system.
2.
3.
What is the fourth commonly measured electrical variable not discussed in the previous question?
What units is it measured in? What does it indicate?
4.
60
5.
6.
7.
Explain the four methods that can be used to obtain information or to control more than one system
over a single transmission channel.
8.
9.
61
STUDY PROBLEMS
1.
Select a single control station or pumping station on a local water system and trace the signal path
for a single simple instrument, such as a pressure or flow sensor. Identify each of the components of
the instruments and record the model name and manufacturer. Using the utilitys repair manuals or
manufacturers literature, investigate the internal construction of each component and identify the
function of each of the parts.
2.
Determine what types of telemetry systems a local water utility uses, and for what functions.
Are the equipment and the transmission channel owned or leased by the utility?
If a radio or microwave system is used, what repairs can be performed by a technician who does
not hold Federal Communications Commission (FCC) certification as a radio repair person?
At the central control point for the distribution system, identify which systems are automatic,
manual, and semiautomatic.
What backup systems are available if the central control station or telemetry lines fail?
62
ADDITIONAL NOTES
CHAPTER 10
Water Meters
OBJECTIVES
After completing study of this chapter, you should be able to understand:
factors that influence the type and size of meter used for various purposes
READING ASSIGNMENTS
1.
OTHER ASSIGNMENTS
63
64
CLASS NOTES
1.
2.
3.
Meter reading:
4.
5.
Mainline metering:
6.
Weirs:
7.
Metering flumes:
8.
Metering safety:
65
REVIEW QUESTIONS
1.
2.
Name the two types of positive displacement meters commonly used on customer water services.
3.
4.
List four factors that must be considered to select the correct size of meter.
5.
66
6.
List four reasons a manifold (or battery) meter installation is used in place of a single large meter.
7.
What is a meter yoke? What are some of the advantages of using one?
8.
9.
10. Explain the need for maintaining electrical continuity around the meter during removal.
67
STUDY PROBLEMS
1.
Determine if your state has adopted requirements for the frequency of testing meters, and if so,
what those requirements are.
Check with managers of several local utilities and find out what their policy is for meter testing
and/or replacement. At the same time, determine the water source and treatment provided by each
system. Summarize the information, highlighting any apparent relationship between the frequency
of testing and other factors such as water quality, size of the system, and the cost of treated water
used by the system.
How do the state requirements for frequency of water meter testing compare with the frequency
suggested by the American Water Works Association (AWWA)?
68
ADDITIONAL NOTES
CHAPTER 11
READING ASSIGNMENTS
1.
Water Transmission and Distribution: Read chapter 11, Backflow Prevention and
Cross-Connection Control.
2.
State drinking water regulations: Review requirements for public water systems
to have a cross-connection control program.
OTHER ASSIGNMENTS
69
70
CLASS NOTES
1.
Cross-connection terminology:
2.
3.
Types of cross-connections:
4.
5.
6.
7.
REVIEW QUESTIONS
1.
Define a cross-connection.
2.
3.
List four situations that can cause negative pressure in a potable water supply.
4.
List six waterborne diseases that are known to have occurred as a result of cross-connections.
5.
71
72
6.
Is a single check valve positive protection against backflow? Why or why not?
7.
8.
In what position should an atmospheric vacuum breaker be installed relative to a shutoff valve?
Why?
9.
10. List seven elements that are essential to implement and operate a cross-connection control program
successfully.
73
STUDY PROBLEMS
1.
Your city has just annexed a subdivision where homes will be provided water by your water utility,
but the homes originally had private wells and septic systems. After the hookups are completed, the
weather turns very dry and water demand increases. You notice that some water samples collected
near the new subdivision are showing high coliform counts.
The local health officer informs you that she is receiving numerous complaints of stomach disorders and illness. Describe what you would do to investigate this situation, and include an explanation as to the most likely cause of the problem and how it can be remedied.
2.
A new hospital is being built in your city, and the director of public works has asked you to recommend the cross-connection control devices for both the water connection to the hospital and at locations within the building. Prepare a report outlining your recommendations.
3.
Describe the cross-connection control program in your community. If your community does not
have a program, describe features of a program you would propose.
74
ADDITIONAL NOTES
CHAPTER 12
how pipes and fittings should be handled and prepared for installation
safety precautions that should be observed during trenching and pipe installation,
and methods of preventing trench-wall failure
the importance of blocking and anchoring mains against movement and the common restraint methods that are used
READING ASSIGNMENTS
1.
OTHER ASSIGNMENTS
75
76
CLASS NOTES
1.
Pipe shipment:
2.
Pipe handling:
3.
Excavation:
4.
Laying pipe:
REVIEW QUESTIONS
1.
2.
3.
4.
What eight factors usually determine the depth and width of a trench?
77
78
5.
6.
7.
8.
9.
10. Why must joint materials and pipe ends be kept clean?
11. Explain why thrust blocks and anchors are important. Where should they be used?
79
STUDY PROBLEM
1.
You have just been employed to supervise the installation of a mile of new 8-in. (200-mm)
polyvinyl chloride (PVC) water main that will service a newly annexed subdivision. Outline the
steps you would take from delivery of the pipe up to the time the trench is ready for backfilling to
ensure proper and safe installation of the pipe.
80
ADDITIONAL NOTES
CHAPTER 13
READING ASSIGNMENTS
1.
Water Transmission and Distribution: Read chapter 13, Backfilling, Main Testing, and Installation Safety.
2.
OTHER ASSIGNMENTS
81
82
CLASS NOTES
1.
Backfilling:
2.
3.
4.
Final inspection:
5.
Site restoration:
6.
83
REVIEW QUESTIONS
1.
2.
Explain what steps should be followed after pipe is installed but before a new pipeline is placed in
service.
3.
List three methods of disinfecting water mains and briefly explain how each method works.
4.
What is the usual procedure followed if a laboratory reports the results of the bacteriological test of
a new main as positive?
5.
84
6.
What are the four basic rules for lifting heavy objects by hand?
7.
8.
List four items of commonly used personal protective gear that should be worn during construction.
9.
10. Name three safety precautions that should be taken when mains in traffic areas are being repaired.
85
STUDY PROBLEMS
1.
You are the supervisor of a crew of eight workers who are about to start a small construction project
that will consist of installing one block of 6-in. (150-mm) water main in a residential area. You have
a small backhoe, an end loader, a portable air compressor, and a dump truck available to do the
work. The soil in the area is only nominally stable.
A few days before the job is to begin, you must list all of the safety procedures that must be considered both before and during the construction. Compile the list into the following categories:
personal safety equipment that each person on the job should have
other safety equipment that you must be sure is available on the construction site when the job
begins
instructions on proper safety procedures that you want to emphasize in a meeting with employees
on the day the job is started
86
ADDITIONAL NOTES
CHAPTER 14
System Operations
OBJECTIVES
After completing study of this chapter, you should be able to understand:
the importance and techniques for maintaining distribution system water quality
READING ASSIGNMENTS
1.
2.
3.
OTHER ASSIGNMENTS
87
88
CLASS NOTES
1.
2.
System design for water quality enhancementpipe network and storage facilities:
3.
4.
5.
6.
7.
8.
9.
89
90
REVIEW QUESTIONS
1.
What are five general steps that lead to optimized water quality in the distribution system?
2.
3.
List some system design considerations for both pipelines and storage facilities that could affect
water quality.
4.
What are three issues to consider when operating a distribution system to maintain water quality?
5.
How do you determine the flow required to perform water main flushing to remove sediment? List
three precautions to take before beginning a flushing procedure.
6.
91
List five methods that may be used under various circumstances for cleaning water mains.
7.
What are some of the consequences of corrosive water and list some ways to reduce internal pipeline corrosion.
8.
List at least two ways of detecting leaks. What are five main tasks in a distribution system water
audit?
9.
92
STUDY PROBLEMS
1.
Obtain a water plat (portion of a water system pipeline map) showing mains, valves, and hydrants
for a small water system in your area. Develop a plan to perform directional flushing to effectively
improve water quality in any areas of low water usage.
2.
Using the same map, organize a plan to conduct a leak detection survey using electronic equipment.
3.
Obtain a water plat that contains at least one water storage facility. Develop an operational strategy
to keep the water fresh within this facility.
ADDITIONAL NOTES
93
CHAPTER 15
Water Services
OBJECTIVES
After completing study of this chapter, you should be able to understand:
the principal factors that govern the size of water service lines
factors that should be evaluated in the selection of pipe material used for a service
connection
the different types and sizes of connections (taps) used to connect service lines
READING ASSIGNMENTS
1.
2.
State drinking water regulations: Read sections relating to the Lead and Copper
Rule requirements.
OTHER ASSIGNMENTS
95
96
CLASS NOTES
1.
Meter locations:
2.
3.
4.
5.
Thawing:
6.
7.
97
REVIEW QUESTIONS
1.
2.
Why is it a good policy to eliminate lead water services from the system whenever possible?
3.
What is a possible problem when an iron service pipe is connected to a brass curb stop?
4.
What is the most common type of inlet thread on a corporation stop? What is the major advantage
of this type of thread?
5.
6.
98
7.
8.
9.
What two precautions are recommended before a utility undertakes the thawing of customer water
services?
10. List eight points of information that should be recorded after a tap is made, but before the excavation is backfilled.
99
STUDY PROBLEMS
1.
Part of your system has copper service lines attached to ductile-iron mains. The system has just
expanded into a new service area that has PVC mains and high-molecular-weight polyethylene service lines. All mains are 6 in. (150 mm) in diameter. Discuss the type of corporation stop and tapping procedures you would recommend for each situation.
2.
Contact two or more water utilities in your area and determine what types of materials they are
presently using for water services, how deep they require the pipe to be laid, and other details. From
this information, draw a cross-sectional sketch of a typical service, showing details for each system.
Comment on the possible reasons for differences in the practices of different systems.
100
ADDITIONAL NOTES
CHAPTER 16
Information Management
OBJECTIVES
After completing study of this chapter, you should be able to understand:
READING ASSIGNMENTS
1.
2.
State drinking water regulations: Review sections relating to (1) reports that must
be submitted to the state on distribution system operations and (2) requirements
for records that water systems must maintain on their equipment and facilities.
OTHER ASSIGNMENTS
101
102
CLASS NOTES
1.
Computers:
2.
3.
Maintenance management:
4.
103
REVIEW QUESTIONS
1.
2.
Identify the type of map that provides a clear picture of the entire distribution system.
3.
What is the name of the mapped record that provides a detailed picture of a portion of the distribution system?
4.
Identify two methods of showing the mapped locations of valves and hydrants.
5.
6.
What mapped record is often made up in reduced-scale reproductions for ease of handling in the
field?
104
7.
Identify three types of distribution system card records that are typically maintained and the basic
information each contains.
8.
9.
Name five items that would typically be included in distribution system statistical records. What
information would each report contain?
105
STUDY PROBLEMS
1.
You have just been appointed chief operator for a water system with 4,000 service connections. You
learn that there are no maps or records of the systems facilities.
Describe the types of maps and records you would initiate and how you would obtain the necessary
information on existing facilities to start compiling the maps and records.
2.
Examine the comprehensive map for a local water system to determine the systems largest and
smallest mains.
What purpose do the largest mains serve? Do the smallest mains adversely affect customer service
or fire protection to areas of the system? If so, what methods could be used to correct the situation?
106
ADDITIONAL NOTES
CHAPTER 17
READING ASSIGNMENTS
1.
Water Transmission and Distribution: Read chapter 17, System Security and
Emergency Response.
OTHER ASSIGNMENTS
107
108
CLASS NOTES
1.
2.
Cyber threats:
3.
Physical threats:
4.
5.
Biological threats:
Chemical threats:
6.
Vulnerability Assessment:
7.
8.
9.
109
110
REVIEW QUESTIONS
1.
2.
3.
4.
5.
What type of assessment was required under the Bioterrorism Act of 2002? What is the purpose of
this assessment?
111
6.
What actions can be taken by water utility personnel to improve the cyber security of their SCADA
networks?
7.
8.
9.
10. How can a water utilitys SCADA system be used for system security?
112
STUDY PROBLEM
1.
You have been asked to create an Emergency Response Plan for a small water system that uses a
well for its water supply. Using the model Emergency Response Plan described in chapter 17 that
was developed for Manitoba as a basis, describe the components that would be included in your
plan for this small system.
ADDITIONAL NOTES
113
CHAPTER 18
Public Relations
OBJECTIVES
After completing study of this chapter, you should be able to understand:
how public relations enhance a water utilitys image and build goodwill
why informed employees are necessary for a good public relations program
how written guidelines can assist personnel in maintaining good relations with
customers
types of formal public relations programs and how they benefit customer awareness and utility operations
READING ASSIGNMENTS
1.
OTHER ASSIGNMENTS
115
116
CLASS NOTES
1.
2.
3.
4.
117
REVIEW QUESTIONS
1.
Describe how poor customer relations can adversely affect distribution personnel.
2.
List the three ingredients for maintaining effective public relations with customers.
3.
Identify four behaviors or practices of a meter reader that might help create a favorable public
image.
4.
List six behaviors that utility personnel should avoid when in the presence of the public.
5.
Describe how good safety practices can contribute to an overall public relations program for a water
utility.
118
6.
How can water distribution personnel familiarize themselves with safe driving regulations if the
utility does not offer a formal training program?
7.
What is the first and foremost rule that water distribution personnel should follow if approached by
the media for an opinion or statement?
8.
What are three advantages of having procedural manuals or other written guidelines for personnel
in a water utility?
9.
10. Who is usually the spokesperson for the utility at a formal press conference?
119
STUDY PROBLEMS
1.
Several public interest groups in the community and two local newspapers are opposing a proposed
rate increase that your utility presented to the city council. A significant portion of the increased
revenue would be used to employ additional distribution system personnel to allow more frequent
routine inspections, maintenance, and repairs. During the past 2 years, the utility has had a severely
restricted budget. Its services have been limited to responding to emergencies and making needed
repairs.
A state environmental group has attacked the utility because of a 5-year plan that involves a major
capital development program for a secondary water source, expanded treatment facilities, and a
main extension program. Local residents are sympathetic with the plan but see it as potentially
increasing the cost of water service.
Last week, one of the distribution system operators rear-ended an expensive car at a traffic light,
ran over Mrs. Schwartzs cat, and was seen changing a flat tire on a company truck in front of the
Flamingo Tavern.
Your utility manager has asked for recommendations on how the organization can improve its public
image and confidence. Prepare a brief report stating what you believe to be the underlying problems.
Assuming the rate increase becomes effective, outline recommendations that would be appropriate
for distribution personnel to follow in order to improve the utilitys public relations posture.
2.
Your repair crew is working in a residential neighborhood. The task requires tearing up a portion of
the street, closing one lane of the two-way street, and possibly damaging several lawns. Recommend at least five precautions and actions that will reduce customer inconvenience and foster a
good public image in this neighborhood.
120
ADDITIONAL NOTES