NATALIE LLOYD

32 Bridgeman Road.
Blacon
Chester
CH1 5LY

natalie.lloyd1@yahoo.co.uk
Mobile: 07715342431

Personal Profile
A skilled and experienced Psychology graduate, with a passion and enthusiasm for
improving the lives of others; especially in relation to mental health and health promotion. I
have developed strong organisational; analytical and research skills, having pursued two
valuable research projects in both qualitative and quantitative research areas. I have
effective communication and interpersonal skills, which have been strengthened through the
peer mentoring scheme I was involved with and my degree studies. I am interested in
pursuing a challenging and diverse role that makes best use of my experience and skill-set.
Key Skills

Sound communication, listening and interpersonal skills, which were developed

through the peer-mentoring scheme.
Have strong resilience and the ability to cope with difficult situations and challenging
clients.
A track record of developing strong working relationships and able to get along with a
wide range of people.
Strong ability to integrate ideas into practice, having good analytical and problem
solving skills.
Excellent time management and computer literacy skills, together with good
administrative, record keeping and report writing abilities.

Work History
Scope: Support Worker
2014
Providing support and personal care for vulnerable adults in a day-center setting.
Planning and carrying out of 1-2-1 and groups sessions including bingo, healthy
eating and artwork.
Key-worker to three individuals with learning difficulties.
Open University; BSc (Hons) Psychology (2:2)
2009-2014
Including a quantitative research project on mood and memory, 80%; a qualitative
research project on ADHD, 72%; and a qualitative project on the experience of
having migraine condition, 80%.
Spirit Shop: Barista and Shop Assistant
Customer service; till-work; team-working environment;
Barista with latte and cappuccino experience

2010- 2012

Mind in Chester: Project Assistant

2010 -2012
Providing admin support for the Peer Mentoring project and Mind in Chester
Recruiting and interviewing volunteers
Marketing and the preparation of questionnaires.
Peer mentoring for clients with mental health issues.

Natalie Lloyd CV

Countess of Chester Hospital; Biomedical Support Worker

Receiving and processing patients samples for analysis.
Data entry of tests and patient demographics on the Medi-tech system.
General office reception and clerical duties

2008

InBiz Ltd; Administrative Assistant

2007
Filing, using company database, archiving clients information, franking, dealing with
the company post, and other related tasks.
Specsavers Opticians; Data Input Clerk
2006
Involved with customer service, stock rotation maintaining stores appearance and
worked as part of a team
Customer Service Assistant; Marks and Spencers
Serving on tills, answering customer queries and assisting with stock rotation.

2005

Nursery Assistant; Guilden Sutton Day Nursery

2003-04
Assisting the staff with the care0-5 year olds & supervising 4-11 yr olds after school.
Nursery Assistant; Northgate Nursery
2002-03
Interacting with 3-5 year olds, playing games, making displays and participated with
planning meetings.
Classroom Assistant; St. Christophers School
Providing support and guidance to 9-11 year olds with learning difficulties
General class support work and supervising of breaks.
Education and Training
Open University
BSc (Hons) Psychology (2:2)
Scope
Basic First Aid, Epilepsy Awareness, Diabetes Awareness
Basic Food Hygiene
Educare
Adult Safeguarding
Mindfull
Life-mentor training (Leeds)
MindEd
Mental health training - several mini-courses (children
and young people)
Hearing Voices Network Facilitator Training
Mind
Peer Mentor Training.
West Cheshire College EDI Level 2 Certificate in Customer Service
NCFE Level 1 Certificate in Drug Awareness
High Speed Training
Level 2 Award in Food Safety for Catering
West Cheshire College City and Guilds Level 2, Learner Support (Awareness)
Wrexham ITeC.
ECDL.
University of Chester
Certificate of Higher Education
Yale College
A Levels; Geography; Environmental Science.
Darland High School;
7 GCSEs (grade A-C) including English and Maths
Interests
Trustee at Chester Plus (formally Mind)
References - available on request

Natalie Lloyd CV

2001

2014
2014
2014
2014
2014
2012
2010
2009
2009
2009
2007
2004
2001
1998
1996