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Quality Management System Audit
Quality Management System Audit
Quality Management System Audit
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qualitymanagement123.com/86-quality-management-interview-questions-and-answers
Management representatives
Consultants
The trainer was excellent; he is so captivating and keeps you engaged throughout making it a
really enjoyable experience. - Claire Pressdee-Collins, Ofcom
What will I learn?
Knowledge - You will be able to describe the purpose of:
a QMS
QMS standards
the role of an auditor to plan, conduct, report and follow up a QMS audit in accordance
with ISO 19011 (and ISO 17021 where appropriate)
Skills - You will learn the skills to:
Plan
Conduct
Report
o
o
Commonly used quality management terms and definitions and the 8 Quality
Principles as given in ISO 9000
The process approach used in quality management
The Model of a Process Based Quality Management System, the structure and
content of ISO 9001
Your company will be able to check its conformance with the requirements of ISO 9001
Your business will have in-house knowledge and skills to undertake and lead a quality
management systems audit at a supplier/subcontractor
Your organization will benefit having the ability to conduct regular ISO 9001 audits to
improve quality standards
What's included?
A copy of the standard BS EN ISO 9001: 2008
Certificate
You will gain 40 CPD points on completing the course
Lunch and refreshments
Quality Management Systems Auditor/Lead Auditor Training Course - IRCA Certified Course
(A17070).
This course is certified by the International Register of Certificated Auditors (IRCA) and meets
the training requirements for IRCA Quality Management Systems Auditor Certification.
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1. Check sheet
2. Control chart
Control charts, also known as Shewhart charts
(after Walter A. Shewhart) or process-behavior
charts, in statistical process control are tools used
to determine if a manufacturing or business
process is in a state of statistical control.
If analysis of the control chart indicates that the
process is currently under control (i.e., is stable,
with variation only coming from sources common
to the process), then no corrections or changes to
process control parameters are needed or desired.
3. Pareto chart
5.Ishikawa diagram
Ishikawa diagrams (also called fishbone diagrams,
herringbone diagrams, cause-and-effect diagrams, or
Fishikawa) are causal diagrams created by Kaoru
Ishikawa (1968) that show the causes of a specific event.
[1][2] Common uses of the Ishikawa diagram are product
design and quality defect prevention, to identify potential
factors causing an overall effect. Each cause or reason for
imperfection is a source of variation. Causes are usually
grouped into major categories to identify these sources of
variation. The categories typically include
People: Anyone involved with the process
Methods: How the process is performed and the
specific requirements for doing it, such as policies,
procedures, rules, regulations and laws
Machines: Any equipment, computers, tools, etc.
required to accomplish the job
Materials: Raw materials, parts, pens, paper, etc.
used to produce the final product
Measurements: Data generated from the process
that are used to evaluate its quality
Environment: The conditions, such as location,
time, temperature, and culture in which the process
operates
6. Histogram method