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Software Quality Management Question Bank
Software Quality Management Question Bank
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Unit IV :
9. Explain about elements of QMS.
10. Explain about Rayleigh growth model.
11. Explain about the methods that are you used for measuring software quality.
12. Explain about complexity metrics and models.
13. How will you analyze customer satisfaction? :
14. Explain about Rayleigh growth model of QMS.
Unit V :
15. Explain about six sigma concepts.
16. Explain about CASE tools.
17. Explain the stages involved in SSADM
18. Explain CMM and CMMI.
19. Explain about ISO 9000 series.
Model/Sample Question Paper :
Part A (102=20) Marks :
1. What are the criteria for quality? :
2. What is the significance of Quality Metrics? :
3. What are quality standards? :
4. List four tools for quality.
5. What is Quality Management Systems? :
6. What are the elements of Quality Management Systems? :
7. Bring out the difference between a process and product.
8. What is W2HH principle? :
9. What is the necessity of integrating metrics with in software engineering process? :
10. List few metrics useful for small organization.
Part B-(516=80 marks) :
11. How can you manage quality? :
12. (a) Explain in detail, the different views of quality
(b) Name and explain in detail any two models which you have studied to predict the quality of
any software.
13. (a) Write short note on the following :
I. Elements of Quality Management System (QMS)? :
II. Quality Management Systems for Software
III. Quality assurance
(b). Discuss in detail, the ISO 9000/9001 series, which serves as a generic quality
14. (a). Discuss CMM and how to attain the different levels.
(b). Explain briefly the principles and practices in Quality management system
15. (a). Discuss about the measures and metrics in process domains.
(b). Discuss about the measures and metrics in product domains.
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1. Check sheet
The check sheet is a form (document) used to collect data
in real time at the location where the data is generated.
The data it captures can be quantitative or qualitative.
When the information is quantitative, the check sheet is
sometimes called a tally sheet.
The defining characteristic of a check sheet is that data
are recorded by making marks ("checks") on it. A typical
check sheet is divided into regions, and marks made in
different regions have different significance. Data are
read by observing the location and number of marks on
the sheet.
Check sheets typically employ a heading that answers the
Five Ws:
2. Control chart
3. Pareto chart
5.Ishikawa diagram
Ishikawa diagrams (also called fishbone diagrams,
herringbone diagrams, cause-and-effect diagrams, or
Fishikawa) are causal diagrams created by Kaoru
Ishikawa (1968) that show the causes of a specific event.
[1][2] Common uses of the Ishikawa diagram are product
design and quality defect prevention, to identify potential
factors causing an overall effect. Each cause or reason for
imperfection is a source of variation. Causes are usually
grouped into major categories to identify these sources of
variation. The categories typically include
People: Anyone involved with the process
Methods: How the process is performed and the
specific requirements for doing it, such as policies,
procedures, rules, regulations and laws
Machines: Any equipment, computers, tools, etc.
required to accomplish the job
Materials: Raw materials, parts, pens, paper, etc.
used to produce the final product
Measurements: Data generated from the process
that are used to evaluate its quality
Environment: The conditions, such as location,
time, temperature, and culture in which the process
operates
6. Histogram method