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========================================================================

Neverwinter Nights 2: Mask of the Betrayer


V. 1.10
ReadMe File
Aug. 28, 2007
========================================================================
========================================================================
Thank you for purchasing Neverwinter Nights 2: Mask of the Betrayer!
This readme file contains last minute information that did not make it
into the manual, more detailed information on various features already
covered in the manual, performance improvement tips, and troubleshooting
suggestions to help you should you encounter problems.
========================================================================
========================================================================
0. CONTENTS
========================================================================
1. System Requirements
2. Installation
3. Last Minute Manual Updates
4. Dungeons & Dragons Information
5. Gameplay Performance Improvement Tips
6. Connection Related Issues
7. Known Issues
8. Troubleshooting
9. Compatibility Notes
10. Dual-Core Processor Support
11. Contact Information
12. End-User License Agreement
========================================================================
========================================================================
1. System Requirements
========================================================================
Recommended System Configuration
Processor:
3.0 GHz Intel Pentium 4 or equivalent
Memory:
1 GB System RAM
Video Card:
ATI Radeon X800 series, NVIDIA GeForce 6800 series or
higher video card
Minimum Required System Configuration
Operating System: Windows 2000, Windows XP, Windows Vista
Processor:
2.4 GHz Intel Pentium 4 or equivalent processor
Memory:
512 MB RAM
Hard Disk Space: 6.5 GB free hard disk space
DVD-ROM Drive:
6X speed or faster
Video:
ATI Radeon 9800 or NVIDIA GeForce 6600 or higher
Sound:
DirectX 9.0c-compatible sound card
DirectX:
DirectX version 9.0c (included) or higher
Multiplayer:
Broadband connection for multiplayer online play
Input:
Keyboard, Mouse
========================================================================

========================================================================
2. Installation
========================================================================
PRIOR TO INSTALLATION
Before installing Neverwinter Nights 2, please verify that your computer
meets the System Requirements listed in the above section.
To install Neverwinter Nights 2, you will need approximately 6.5 GB of
free hard disk space, plus space for saved games. We recommend that you
have an additional 1 GB of free space available after installing the game
for save games and Windows file caching.
Also included on this product's game disc is an electronic version of the
game's Instruction Manual in .pdf format, located in D:\Documentation, as
well as Adobe Reader 7.0 (which enables you to view the manual in .pdf
format) located in D:\Adobe, where D: is your CD or DVD drive.
INSTALLATION
Insert the disc into your DVD-ROM drive. Follow the on-screen
instructions. If AutoPlay is enabled, a title screen should appear once
the disc has been inserted into your DVD-ROM drive.
If AutoPlay is not enabled, or the installation does not start
automatically, click on the Start button on your Windows taskbar, then on
Run. Then type D:\setup and click on OK in order to begin installation.
If your DVD-ROM drive is assigned to a letter other than D:, substitute
that letter.
========================================================================
3. Last Minute Manual Updates
========================================================================
There are no last minute manual updates.
========================================================================
4. Dungeons & Dragons Information
========================================================================

Want to Know More about Dungeons & Dragons v3.5? Visit the Wizards of the
Coast website (www.wizards.com). Recommended reading includes the
Player's Handbook and Dungeon Master's Guide available at book retailers
everywhere.
========================================================================
5. Gameplay Performance Improvement Tips
========================================================================
I. Defragment Your Hard Drive
Running the Windows system tools ScanDisk and Disk Defragmenter prior to
installing can resolve problems with your hard drive and increase its
efficiency.

To launch these programs:

1. Open "My Computer" by pressing Start, and then left-clicking "My


Computer"

2. Right-click on the hard drive you installed the game to. By


default, this is the C: drive.

3. Left-click on Properties.
4. Left-click the "Tools" tab.
5. Under the "Error-checking" section, left-click "Check Now..."
button to launch ScanDisk.

6. Press the "Start" button on the "Check Local Disk" dialog box.
7. Once this process is complete and either all errors have been fixed
or not found, click the "Defragment Now..." button.

II. Use the Latest Video Drivers


Installing and running the latest video drivers on your machine can
improve performance. Check your video card manufacturer's website for
instructions on how to download and install new video drivers.
III. Change Graphics Settings
Some graphics settings have a large impact on performance and can require
extra processing power and resources from your graphics card. If you
experience poor performance or other unanticipated results, try changing
the following options in the Graphics page of the Options Menu:
1.
2.
3.
4.
5.
6.

Set Anti-Aliasing to 0x.


Set Texture Filtering to Linear.
Reduce Shadows to Low or None.
Disable Normal Mapped Terrain.
Disable Water Reflections.
Reduce Screen Resolution to 1024x768 or 800x600.

========================================================================
6. Connection-Related Issues
========================================================================
Dial-Up and some DSL users generally need to establish a connection to
the Internet before starting any multiplayer game. Cable modem users are
generally connected automatically when Windows starts.
The following items are known
information may be helpful if
staying connected to Game. We
technologies may have been in

to be sources of connection issues and the


you are having problems connecting or
understand that some of these devices or
place for periods of time and have only

recently begun having problems. We suggest that you try these


troubleshooting tips.
I. You Need an Account with a Broadband ISP to Play on the Internet
You must have a connection to a Broadband Internet Service Provider (ISP)
through a computer meeting the minimum system requirements to connect
with other players through GameSpy. This includes Cable Modem service,
xDSL service, and Direct Corporate Connections. If you need help
configuring your computer to use the Internet, contact your ISP's
technical support. Such Internet connections may require additional fees.
You are responsible for all applicable Internet fees.
II. Firewall, Proxy, or Anti-Virus Software
While an important part of home computer security or a way to provide
connection sharing, these technologies can interfere with game
connectivity. If you are having connection problems and are using one of
these types of software you may need to temporarily disable it, and then
try connecting to the game. If the issues cease while this software is
disabled, please refer to the section Configure Your Firewall or Router
for Internet Play below. Please refer to the GameSpy Firewall support
webpage located at www.gamespyarcade.com/support/firewalls.shtml for
further information on how to use GameSpy with firewalls.
III. Configure Your Firewall or Router for Internet Play
Firewall software is designed to prevent hostile action from outside your
computer or network from affecting files on your hard drive. Internet
gaming activity can seem like such action to this type of software. You
may encounter problems trying to connect to a multiplayer game if your
computer is behind a firewall. Please refer to your firewall
documentation for suggestions on how to allow specific programs to
operate through it if you do not intend to temporarily take it down, or
ask your network/system administrator for assistance. In addition, many
routers designed to share one Internet connection among more than one
computer have firewalls built into them. Please refer to the GameSpy
Firewall support webpage located at
www.gamespyarcade.com/support/firewalls.shtml for further information on
how to use GameSpy with firewalls.
IV. Hosting Behind a Firewall
Servers that are hosting behind a firewall will not return a ping value.
V. GameSpy Firewall Ports
When you play on a system that is behind a firewall or proxy, certain
ports may need to be opened to connect to multiplayer games. Ports 3658,
3659, 6500 and 27900 may need to be opened so the GameSpy servers can see
the game.

Please consult your network administrator or your router manufacturer for


information on how to set up these ports. You should also install the
latest firmware available for your router from the manufacturer.
For more information regarding the network ports used when playing on
GameSpy hosted servers, please refer to the following webpage:
www.gamespyarcade.com/support/firewalls.shtml
VI. Opening Ports to Play Behind a Firewall
If you are behind a firewall or proxy, and you are on a system where you
are able to change its settings, you may need to open certain TCP & UDP
ports to connect to multiplayer games.
The following ports may need to be opened for GameSpy servers to see the
game: 3658, 3659, 3660, 6500, 27900, 28910
GameSpy Arcade may also need the following TCP ports open in order to
function properly:
-

6667 (IRC)
3783 (Voice Chat Port)
27900 (Master Server UDP Heartbeat)
28900 (Master Server List Request)
29900 (GP Connection Manager)
29901 (GP Search Manager)
13139 (Custom UDP Pings)
6515 (Dplay UDP)
6500 (Query Port)

You will also need to open the server port (5121 by default) and the
following port for the game stats to be updated correctly: 29920
(Gamestats Server)
Please consult your network administrator or your router manufacturer for
information on how to set up these ports. You should also install the
latest firmware available for your router from the manufacturer.
VII. Routers
In general, you should be able to connect to the game without
modifications needed to the router. However, if you are experiencing
connection problems and are using a router, we suggest bypassing the
router and connecting directly to your connectivity device. If your
problems cease while bypassing the router you can try these things:
- Try resetting your router to its default settings.
- Check your router manufacturer's website for any available Firmware
updates. If available, download and install those.
VIII. PPPoE Connections

Some PPPoE connections require a login and password, as well as a phone


number, to dial into the connection. Please make sure you make note of
this information so that when the time comes to input it you will have it
available to use without having to contact your ISP.
IX. Configuring Online Options
- Hosting bandwidth: Home connections have various upload and download
capabilities. Upload bandwidth is often much less then download. If you
wish to Host a game, please review the chart below, which outlines the
optimal number of players for certain upload capabilities. If you are
uncertain of your upload capabilities, contact your Internet Service
Provider (ISP). You may also want to check sites such as
www.dslreports.com to get an approximation of your connection
capabilities.
X. Multiplayer Connection Options
When you choose to play a multiplayer game, you have two options
available for connecting to or hosting a game. These options are:
- Internet: These games are found via queries to GameSpy servers. If the
host you join is on your LAN, game data will still be passed at LAN
speeds.
- LAN: These games are only broadcast to your local network.
X. Getting Disconnected After Starting Game
You may be disconnected from your ISP connection while playing if your
Internet Options in the Windows Control Panel is set to automatically
disconnect after a certain period of inactivity. We recommend that you
disable this option before playing to prevent being disconnected while in
game.
XI. Internet Performance Issues
The time of day can have an impact on your connection quality. If you
have trouble playing over your Internet connection during peak hours, you
might try playing later at night or at other times of the day to get a
better quality connection.
- Dropped Packets: Each piece of data that is sent over a network or the
Internet is called a packet. It is important for all of these packets to
be delivered intact and in a timely manner for a smooth multiplayer
experience. The Internet can frequently drop packets (lose them)
depending on the quality of your connection and the amount of traffic on
the Internet itself. If packets can't get through between a player and
the game servers due to a poor connection, some issues may occur.
- Latency: Latency is a measure of the time (in milliseconds) that it
takes for data to travel round-trip from one computer to another over a
Network or the Internet. On the Internet, high latency can cause game
performance to degrade severely. When playing any game over the Internet,

it is important to have a low latency connection. High latency will


contribute to poor multiplayer performance and decreased stability.
- Connection Problems: If you are consistently having trouble with
dropped packets or latency, we recommend that you disconnect and
reconnect to your ISP. If these issues continue, we recommend that you
contact your ISP Technical Support for assistance.
XII. Banning and Unbanning Players
When unbanning, you need to restart the server or the unbanning will not
take effect.
If you accidentally ban someone and want to allow them back on your
server, don't panic, there's a simple fix. Find the nwnplayer.ini file
and open it with a text editor (notepad works well). Inside, you will
find 3 headings:
[Banned Ips]
[Banned Players]
[Banned CD Keys]
These represent the lists that any new server started on that machine
will use. If you want to clear them out, just delete the 3 headings and
everything within them. If you know who you want to "unban" just remove
that specific IP, Player Name, or CD Key and make sure to renumber any
following entries so they're in order.
For example, given:
[Banned Players]
0=Trent
1=Scott
2=Paul
3=Derek
If you want to unban Paul, but make sure that no evil Trent's, Scott's or
Derek's can get into your game, change it to the following:
[Banned Players]
0=Trent
1=Scott
2=Derek
As well, if you want to add a group of people to the banned list, there
is limited use of wildcards in two of the lists.
For IP's, you can enter partial starting IP's to ban entire domains:
[Banned Ips]
0=199.168.0.1
1=199.168.1
2=199.168
these are all valid, as is
3=199.168.2.*
and even
4=199
For Player names, you have 2 wild cards, one at the start of the name and
one at the end of the name, both can be used simultaneously. For example:
[Banned Players]
0=Trent

1=*Trent
2=Trent*
3=*Trent*
All of these are valid entries and will work as you would
wildcards to work. For example:
- "*Trent" will ban everyone with a "Trent" at the end of
- "Trent*" will ban everyone with a Trent at the start of
- and "*Trent*" will ban everyone with a "Trent" in their
(don't add the quotes). The entries are case sensitive.

expect
their name
their name
name at all

XIII. IRQ Conflicts


We recommend that you check to assure that your network adapter is not
sharing an IRQ with your Video or Sound card. To check for this:
- Right click on the My Computer icon on your desktop
- Select Properties from the menu.
- Select the Device Manager tab
- Double click the Computer entry at the top of the device list. This
should bring up the IRQ Resource window. If your network card is sharing
an IRQ with your video or sound card, you may need to physically move
your sound or network card in order to resolve the IRQ conflict. Please
refer to your motherboard documentation or system manufacturer for
instructions on moving and installing hardware into your system.
========================================================================
7. Known Issues
========================================================================

If you uninstall the game, the installer will not know how to
gracefully handle the removal of custom or premium module files.

========================================================================
8. Troubleshooting
========================================================================
I. Component Transfer Error
You may see a Feature Transfer Error message when installing the game. If
this occurs, you may have purchased a defective DVD, the disc may be
dirty and/or damaged, or the DVD may be incompatible with your Optical
Drive. Please try running the installer on another system to assure that
the disc is functioning properly.
If you find that the DVD is dirty and/or damaged please follow the steps
listed under "DVD-ROM Access Error".
II. "Ran out of virtual memory"
If you encounter the following message in an error dialog, "Ran out of
virtual memory", you will need to free up additional hard drive space to
continue installation.

Installation requires hard drive space on your C: drive even when you are
installing to a different hard drive. This is due to a specification in
InstallShield, which requires uninstall information to be stored on the
C: drive. Because of this, you may see an error during installation
stating that you do not have enough free space to install the game when
there is ample room available in the install directory.
If this occurs, you will need to free at least 50 MB on the C: drive
prior to installation. Please contact your system vendor should you
require assistance doing this.
III. DVD-ROM Access Error
A DVD-ROM access error might be a symptom of one of these problems:
-

You may have


Your DVD-ROM
Your DVD-ROM
Your DVD-ROM

a dirty or scratched CD.


drive may be having trouble reading the disc.
drive may be getting old or worn.
may not be properly installed in Windows.

First, check your CD for any dirt, fingerprints, smudges or scratches. To


clean your CD, wipe it gently with a soft cloth, moving in smooth strokes
from the center hub to the outer edge of the CD. If your CD looks fine,
replace it in the drive and see if you continue to have this problem. If
the problem persists, try testing the drive with a different CD.
IV. Unable to Launch the Game after Installation
If you are experiencing problems trying to launch the program after a
successful installation, please try the following:
- Re-boot the system and try launching the program again.
- Make sure you have Disc 1, also sometimes labeled as Play Disc, in a
local DVD drive. If you are uncertain as to which disc may be Disc 1
please check your game manual for details.
- Close all other running applications, especially things such as: Clean
Sweep, anti-virus software, ZoneAlarm, and CD burning software (for
example: Nero or EZ CD Creator).
- If you have more than one local DVD drive, try all drives.
- If you have a Virtual CD Drive installed, make sure it is disabled.
- Make sure you have updated drivers for your optical (DVD) drive AND
that you have the latest motherboard drivers available.
- Make sure you have the latest video and sound drivers for your system.
- Make sure you wait for the disc authentication after the program
launches. It can take up to one-half minute or more for initial disc
authentication. Your mouse pointer may change into a spinning disc
pointer while the disc is authenticating.

If you have tried all of the above and are still having trouble, please
generate an analysis file for submission to the SecuROM Technical Support
group so we may be of further assistance. The analysis file contains
important information to help us analyze the program launch issues you
are experiencing. After successfully creating the file, the necessary
data will be exported and stored in an "AnalysisLog.sr0" file. Please
perform the following steps:
- Make sure you have Disc 1, also sometimes labeled as Play Disc, in a
local DVD drive. If you are uncertain as to which disc may be Disc 1
please check your game manual for details.
- You will need to locate the game executable. This file is located in
the game folder which is in the Atari directory where you installed your
game.
- Right click (right mouse button) on the executable and a dialog window
will appear.
- Choose "Launch Analysis" from the menu and release the mouse button.
- Shortly, a disclaimer window will appear.
- To proceed, please click on the "Yes" button.
- The application will now generate an AnalysisLog.sr0 file within the
root of your C:\ partition (hard drive).
- Another dialog will appear to signify the successful generation of the
analysis file. Click the "OK" button to finish.
- If you have access to a compression utility program such as WinZip,
please compress the file (some email programs will corrupt the .sr0 file
during transmission).
- Please email the .sr0 file or zip file with a description of your issue
with as much detail as possible. Be sure to include things you have
already tried. Please submit this information by attaching the file and
replying to support@securom.com.
Thank you for your cooperation and understanding. Please accept our
sincerest apology for any inconvenience you have experienced. Our goal is
to solve your launch issues as efficiently and quickly as possible.
Disclaimer: The ability to generate the analysis file has been developed
with your personal interest in mind to check for possible hardware and/or
software incompatibility on your PC. To shorten the analysis time, system
information is collected (similar to Microsoft's msinfo32.exe program).
Data will be compared with the SecuROM knowledge base to determine
hardware and/or software conflicts. Submitting the analysis file is
voluntary. The collected data is for evaluation purposes only and is not
used in any other manner.
V. What Should I Do If My Computer Goes to a Black Screen or Locks Up?

If you end up at a black screen or the game appears to lock up, please
press ESC before trying anything else. If this fails, press CTRL-ALT-DEL
once, click Task Manager, and then choose END TASK on Neverwinter Nights
2. If you do not see a dialog box after pressing CTRL-ALT-DEL, press
ENTER twice and this should take you back to the desktop. Then restart
your computer and try running the game again.
VI. Should I Have Other Programs Running in the Background?
Generally, we have found that it is not a good idea to run any other
programs in the background during gameplay. Please disable any active
screen savers while running this game, as they may interrupt the game and
cause problems. Various video, sound, or memory problems may occur if
other programs are running, including virus-detection utilities.
You may need to disable or close programs that start automatically when
Windows is started. Some of these programs display icons on your system
tray. If you have icons in your system tray, right-click on each of them
and select the option to disable, unload, exit, or close them before
running your game. The next time you start your computer, these items
will load once more and the icons will return. If you cannot disable them
from the taskbar and you experience problems running your game, we
recommend that you consult Windows Help for information on how to remove
shortcuts or how to keep other programs from running in the background.
VII. Power Management
If your computer is equipped with a Power Management feature, you may
want to disable it. Please consult your computer's documentation or the
manufacturer for assistance in doing this. When Power Management is
enabled, the following problems may occur:
- The game may crash or go to a blue screen when sleep mode activates.
The Windows mouse cursor may not appear when the computer returns from
sleep mode.
- The monitor may go to a black screen while you are playing or when
sitting at one screen for long periods of time.
VIII. Administrative Rights
Some steps noted in this Troubleshooting Guide require you to make
adjustments to your system, such as setting up your monitor. These steps
will not be possible to complete unless you are logged onto the system
with Administrative rights. Without these rights, you may be unable to
select an option because it is grayed out.
Administrative rights allow a user to make changes to a computer, its
settings, access rights, files, user accounts and are required to update
DirectX. Before installing the game, you should consider whether a minor
or other user should be granted local Administrative rights because of
these capabilities. You do not need to grant these rights to be able to
play the game.

IX. Playing the Game in a Limited (Restricted) User Account


You will be able to play your game on a Limited (or Restricted) User
account after the Administrator has installed the game.
X. Keyboard Functionality
Pressing ALT, CTRL or SHIFT multiple times during Gameplay may bring up a
Windows dialog box while playing the game. This is a function of
Accessibility options. For information regarding disabling this feature,
please consult Windows Help.
XI. Shortcut Does Not Appear on the Desktop
You will be prompted to create a shortcut to your game on your desktop
during installation. The shortcut to the game may not be displayed on
your desktop after installation if your system is configured for multiple
users, with each person using a separate profile. If this occurs, you
will need to navigate to the Windows Desktop folder and copy the shortcut
to your current desktop or copy the shortcut from the Start Menu to your
desktop.
XII. Windows Firewall
With the release of Service Pack 2 for Windows XP, Microsoft added the
Windows Firewall, which can sometimes conflict with and/or cause abnormal
behavior during installation or gameplay. To add your game to the Windows
Firewall exception list, please do the following:
- Click Start and then click Control Panel.
- In the control panel, click Security Center, and then click Windows
Firewall.
- Open the Exceptions tab, located under Programs and Services, and click
the Add Program button. In the Add a Program dialog, click Browse and
locate the application you wish to allow.
- Verify your game is listed in the Programs and Services list and press
the OK button to accept the changes and dismiss the dialog. Press OK on
the network connection's "Properties" dialog to apply the changes. Your
new firewall exceptions will take effect immediately.
========================================================================
9. Compatibility Notes
========================================================================
I. Hardware T&L and Vertex and Pixel Shader Support
As is noted in the requirements for this game, a card requiring hardware
T&L support is needed to play the game. Hardware Transform and Lighting,

also known as Vertex and Pixel Shader support, is used by the game to
render advanced effects, such as reflective surfaces and smoke, during
gameplay. Here is a non-exhaustive list of video cards and what versions
of Pixel and Vertex Shader they support:
The following video cards support Vertex Shader 2.0 & Pixel Shader 2.0:
ATI Radeon 9500 Pro, ATI Radeon 9600 Pro/XT, ATI Radeon 9700 Pro, ATI
Radeon 9800 Pro/XT, ATI Radeon X300, ATI Radeon X600, ATI Radeon X700,
ATI Radeon X800 XL/XT, ATI Radeon 850 XT, Nvidia GeForce FX 5200, Nvidia
GeForce FX 5500, Nvidia GeForce FX 5600, Nvidia GeForce FX 5700, Nvidia
GeForce FX 5800, Nvidia GeForce FX 5900, S3 DeltaChrome S8, S3
DeltaChrome S18 CE/Pro/Nitro, XGI Volari V5, XGI Volari V8
The following video cards support Vertex Shader 3.0 & Pixel Shader 3.0:
ATI Radeon X1300, ATI Radeon X1800 XL/XT, Nvidia GeForce 6200, Nvidia
GeForce 6200 TC, Nvidia GeForce 6600, Nvidia GeForce 6600 GT, Nvidia
GeForce 6800, Nvidia GeForce 6800 GT/GTO/Ultra, Nvidia GeForce 7800
GT/GTX
II. Laptop/Notebook Video and Audio Chipsets
Integrated laptop video chipsets are not officially supported for several
reasons:
* Laptop/Notebook video chipsets generally provide very limited or no
DirectDraw or DirectSound acceleration.
* Laptop/Notebook vendors, such as Dell or Gateway, do not typically test
their systems for game compatibility.
* Laptop/Notebook device drivers are not as frequently updated to address
graphical and/or game-specific issues compared to desktop video cards. In
addition, device drivers are usually tailored specifically to a
particular laptop/notebook by the manufacturer working closely with the
chip maker compared to desktop video card device drivers being created
for the chip itself.
* Laptop/Notebook graphics chipsets are designed for low power
consumption and generally use a small amount of embedded RAM, using
system RAM to make up any differences. Comparatively, desktop video cards
in general have a larger amount of embedded RAM and do not resort to
using system RAM.
* With some exceptions, such as the Radeon Mobility 9200 or GeForce FX Go
5200, notebook "3D" graphics chips do not support the advanced OpenGL and
Direct3D features that have become standard on desktop 3D video cards.
* The simplistic audio chip in notebooks is designed for basic multimedia
functions like playing music CDs or business presentations. The standard
audio for games is Microsoft DirectSound. DirectSound requires a highperformance sound architecture that is able to do real-time mixing of
multiple sound samples.

However, all of this aside, here are some laptop/notebook video chipsets
that should work with titles requiring a 128MB Hardware T&L video card or
higher:
ATI Mobility Radeon 9600
ATI Mobility Radeon 9700
ATI Mobility Radeon 9800
ATI Mobility Radeon x600
ATI Mobility Radeon x700
ATI Mobility Radeon x800
ATI Mobility Radeon x1400
ATI Mobility Radeon x1600
ATI Mobility Radeon x1800
Nvidia
Nvidia
Nvidia
Nvidia
Nvidia
Nvidia
Nvidia
Nvidia
Nvidia
Nvidia
Nvidia

GeForce
GeForce
GeForce
GeForce
GeForce
GeForce
GeForce
GeForce
GeForce
GeForce
GeForce

Go
Go
Go
Go
Go
Go
Go
Go
Go
Go
Go

6400
6600
6800
6800
7300
7400
7600
7800
7800
7900
7900

Ultra

GTX
GS
GTX

Here are some laptop/notebook chipsets that we have had reported will not
work with titles requiring a 128MB Hardware T&L video card or higher:
ATI
ATI
ATI
ATI
ATI
ATI
ATI
ATI
ATI

Mobility Radeon 9000


Mobility Radeon 9000 IGP
Mobility Radeon 9200
Mobility Radeon 7500
Mobility Radeon 7000 IGP
Mobility Radeon
Radeon Xpress 200M
Radeon 340M IGP
Radeon 320M IGP

Intel
Intel
Intel
Intel
Nvidia
Nvidia
Nvidia
Nvidia

Extreme Graphics
Extreme 2 Graphics
Graphics Media Accelerator 900
Graphics Media Accelerator 950
GeForce
GeForce
GeForce
GeForce

4
4
4
4

420 Go
440 Go
460 Go
4200 Go

Nvidia GeForce FX 5100 Go


SiS Mirage
SiS Mirage 2

VIA/S3 Unichrome Pro


VIA/S3 Unichrome Pro II
The following laptop/notebook video cards are not currently supported by
Neverwinter Nights 2 but may be added at a later time:
ATI Mobility Radeon x300
ATI Mobility Radeon x1300
Nvidia GeForce FX 5200 Go
Nvidia GeForce FX 5600 Go
Nvidia GeForce FX 5650 Go
Nvidia GeForce Go 6200
Nvidia GeForce Go 7200
Nvidia Quadro NVS 110M
Nvidia Quadro NVS 120M
Nvidia Quadro NVS 300M
Nvidia Quadro FX 1500M
Nvidia Quadro FX 2500M
III. Sound and Video Drivers
The list below is provided to assist you in finding the latest drivers
for your sound and/or video hardware. Please check your hardware
manufacturer's web site for updated drivers for your specific card.
ABIT Computer Corporation
Advanced Micro Devices, Inc. (AMD)
ASUS
ATI Technologies Inc.
C-Media Electronics Inc.
Compaq
Creative Labs Ltd.
Crystal Semiconductor
Dell Inc.
Gateway, Inc.
Guillemot Corporation
Hercules
Hewlett-Packard
IBM
Intel Corporation
I/OMagic Corporation
Kensington
Linksys
Logitech
Matrox
Microsoft Corporation
Micro-Star International, Ltd.
NETGEAR
NVIDIA Corporation
Saitek
S3 Graphics Company, Ltd.

www.abit-usa.com
www.amd.com
www.asus.com
www.ati.com
www.cmedia.com.tw
www.compaq.com
www.creativelabs.com
www.cirrus.com
www.dell.com
www.gateway.com
www.guillemot.com
www.hercules.com
www.hp.com
www.ibm.com
www.intel.com
www.iomagic.com
www.kensington.com
www.linksys.com
www.logitech.com
www.matrox.com
www.microsoft.com
www.msi.com.tw
www.netgear.com
www.nvidia.com
www.saitek.com
www.s3graphics.com

Turtle Beach, Inc.


VIA Technologies, Inc.
XGI

www.tbeach.com
www.via.com.tw
www.xgitech.com

IV. Supported Video cards


As is noted in the minimum requirements not all video cards have hardware
vertex and pixel shader support even though they have the required video
memory available. Here is a non-exhaustive list of video cards that we
have tested and are supported:
ATI
ATI
ATI
ATI
ATI
ATI
ATI
ATI
ATI
ATI

Radeon
Radeon
Radeon
Radeon
Radeon
Radeon
Radeon
Radeon
Radeon
Radeon

Nvidia
Nvidia
Nvidia
Nvidia
Nvidia

9500 Pro
9600 Pro and XT
9700 Pro
9800 Pro and XT
X600 series
X700 series
X800 series
X1600 series
X1800 series
X1900 series

GeForce
GeForce
GeForce
GeForce
GeForce

6600
6800
7600
7800
7900

series
series
series
series
series

Here is a non-exhaustive list of video cards that are not supported:


ATI
ATI
ATI
ATI
ATI

Radeon
Radeon
Radeon
Radeon
Radeon

Intel
Intel
Intel
Intel
Intel
Intel
Intel
Intel
Intel

7200
7500
8500
9000
9200

82810 Integrated Graphics


82815 Integrated Graphics
82830M Integrated Graphics
82845G Integrated Graphics
82852 Integrated Graphics
82855 Integrated Graphics
82910GL GMA 900 Integrated Graphics
82915G GMA 900 Integrated Graphics
82915GV GMA 900 Integrated Graphics

Intel 82855GM Extreme Graphics 2


Intel 82865G Extreme Graphics 2
Intel 82865GV Extreme Graphics 2
Mobile Intel 915GM/GMS Express Integrated Graphics
Mobile Intel 910GML Express Integrated Graphics
Nvidia GeForce 2MX
Nvidia GeForce 2GTS
Nvidia GeForce 3 Series

Nvidia GeForce 4 Series


SiS Xabre series video cards
XGI Volari V3
The following video cards are not currently supported by Neverwinter
Nights 2 but may be added at a later time:
ATI Radeon X300
ATI Radeon X1300
Nvidia GeForce FX Series
Nvidia GeForce 6200
Nvidia GeForce 7300
S3 Graphics DeltaChrome S8
S3 Graphics Chrome S25
S3 Graphics Chrome S27
XGI Volari V8
If you have any of these video cards please contact your system vendor
for assistance in upgrading your video card.
========================================================================
10. Dual-Core Processor Support
========================================================================
With the release of dual-core processors, such as the AMD Athlon X2 or
the Intel Core Duo, some titles that were designed for single-core
processors are having issues. These issues can manifest as the following:
- Choppy and/or stuttering performance, sometimes manifesting as random
pausing, during gameplay
- Gameplay performing at hyper speeds making it impossible to play.
These issues are being caused due to the
being read correctly (more specifically,
the system may contain different values)
these issues will disappear however here
run into these issues:

timestamp counter not always


different timestamp counters in
by the game. As time goes on
are some solutions should you

I. AMD Dual-Core driver


If you have an AMD dual-core processor installed please be sure to
download the latest drivers from AMD's website at www.amd.com/usen/Processors/TechnicalResources/0,,30_182_871_13118,00.html.
Please note that Microsoft Windows XP Service Pack 2 will be required
before you will be able to install these drivers. If you do not have
Service Pack 2 installed you will need to go to Microsoft's Windows
Update site or you may download it here:

www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f308245-9e368d3cdb5a&DisplayLang=en
After installing these drivers, please test the game to see if this has
resolved the issue.
II. Dual-Core Power Management support under Windows XP
From Microsoft's website at http://support.microsoft.com/?id=896256:
"Computers that are equipped with multiple processors that support
processor power management features, such as Advanced Configuration and
Power Interface (ACPI) processor performance states, require Microsoft
Windows XP Service Pack 2 (SP2). Without these updates, computers that
are equipped with these power management-capable, mobile, dual-core
processors may experience decreased performance or unexpected behavior.
If you are still experiencing problems, you will need to obtain a hotfix
from Microsoft."
Users will need to currently call Microsoft to receive the fix. A list of
contact numbers may be found here:
http://support.microsoft.com/contactus/?ws=support
Note: The hotfix is only needed for the 32-bit OS, the issue is not
occurring on the 64-bit OS.
III. Processor/Thread Affinity
If none of the above steps have helped, or if you have an Intel Pentium D
or an Intel Core Duo processor, you can try setting what is called the
thread affinity for your game. To do this, please do the following:
a. Start your game.
b. Once you have reached the main menu press ALT+TAB (press and hold the
ALT key while pressing the TAB key) which should then minimize your game
to a window on your taskbar.
c. Press CTRL+ALT+DEL to bring up your Windows Task Manager.
d. Click the tab labeled "Processes" and locate the executable file for
your game. Typically this will be named after the game you are running.
e. Select the application by moving your mouse pointer and pressing your
right-mouse button.
f. This should then bring up a menu and select "Set Affinity". From this
window, make sure that only CPU 0 is selected and no others, and click
"OK".
g. Once this is completed press ALT+TAB to return to your game. Should
your game crash during this process, your settings will still be saved
and you should be able to re-launch the game without an issue.
========================================================================

11. Contact Information and Technical Support


========================================================================
Help Via the Internet
Up-to-the-minute technical information about Atari products is generally
available 24 hours a day, 7 days a week via the Internet at:
http://atarisupport.com/.
Through this site you'll have access to our FAQ (Frequently Asked
Questions) documents, our FTP (File Transfer Protocol) area where you can
download patches if needed, our Hints/Cheat Codes if they're available,
and an Email area where you can get help and ask questions if you do not
find your answers within the FAQ.
All customer support requests are handled via Email. No telephone support
requests will be accepted.
Note: In the event we must send you an FAQ document, patch or update via
Email, we may require verifiable consent from a parent or guardian in
order to protect children's privacy and safety online. Consent Forms are
available at the web site listed above.

Product Return Procedures in the United States & Canada


Please first contact Atari Customer Support at atarisupport.com to
determine the nature of your problem. Some issues that appear to be
product defects are actually configuration-related and are easily fixed.
In the event our support team has determined that you need to return your
game, it is recommended that you first try your retailer. Return the game
to your retailer along with the original sales receipt and an explanation
of the difficulty you are experiencing with the game. At its option, the
retailer may replace the game.
Alternatively, our support representatives will provide you with a Return
Merchandise Authorization number (RMA#) and instructions for returning
your product to Atari for replacement.

Warranty Policy in the United States & Canada


If our technicians determine that the product storage medium is found to
be defective within ninety (90) days of original purchase (unless
otherwise provided by applicable law), Atari will replace the item free
of charge, to the original purchaser, if the item is accompanied by the
original dated receipt and packaging.
========================================================================
12. End-User License Agreement
========================================================================

End User License Agreement


IMPORTANT READ CAREFULLY: Please be sure to carefully read and
understand all of the rights and restrictions described in this End-User
License Agreement ("EULA").
AGREEMENT
This document is an agreement between you and Atari, Inc. and its
affiliated companies ("Company"). The enclosed software game disc(s),
cartridge or Game Pak ("Software") and any accompanying printed materials
are licensed to you only on the condition that you accept all of the
terms contained in this EULA.
By opening this package and installing or otherwise using the Software
you agree to be bound by the terms of this EULA. If you do not agree to
the terms of this EULA you may not install or use the Software and within
15 days of purchase you must contact Customer Support at
atarisupport.com.
You will be given a Return Merchandise Authorization number (RMA #). You
then have 15 days from the date of this contact to return the Software in
its protective covering, the Manual and the original sales invoice to the
address supplied to you. If this is a PC product, when you install the
Software you will be asked to review and either accept or not accept the
terms of the EULA by clicking the "I Accept" button. By clicking the "I
Accept" button you acknowledge that you have read the EULA, understand it
and agree to be bound by its terms and conditions.
COPYRIGHT
The Software is protected by copyright laws and international copyright
treaties, as well as other intellectual property laws and treaties. All
title and copyrights in and to the Software (including but not limited to
any images, photographs, animations, video, music, text and "applets"
incorporated into the Software and any results or proceeds created by you
using the Software) and any printed materials accompanying the Software
are owned by the Company or its Licensors.
GRANT OF LICENSE
The Software is licensed and not sold to you and its use is subject to
this EULA. The Company grants you a limited, personal, non-exclusive
license to use the Software in the manner described in the user
documentation. The Company reserves all rights not expressly granted to
you in this EULA.
PERMITTED USES
If the Software is configured for loading on a hard drive, you may
install and use the Software on a single computer. You may make and
maintain one copy of the Software for backup and archival purposes,
provided that the original and copy of the Software are kept in your
possession. You may permanently transfer all your rights under this EULA,
provided you retain no copies, you transfer all of the Software
(including all component parts, the media and printed materials and any
upgrades) and the recipient reads and accepts this EULA.

RESTRICTIONS
You may not delete or obscure any copyright, trademark or other
proprietary notice on the Software or accompanying printed materials.
You may not decompile, modify, reverse engineer, disassemble or otherwise
reproduce the Software.
You may not copy, rent, lease, sublicense, distribute, publicly display
the Software, create derivative works based on the Software (except to
the extent expressly permitted in the Editor and End-User Variation
section of this Agreement or other documentation accompanying the
Software) or otherwise commercially exploit the Software.
You may not electronically transmit the Software from one computer,
console or other platform to another or over a network.
You may not use any backup or archival copy of the Software for any
purpose other than to replace the original copy in the event it is
destroyed or becomes defective.
EDITOR AND END-USER VARIATIONS
If the Software includes a feature that allows you to modify the Software
or to construct new variations (an "Editor"), you may use such Editor to
create modifications or enhancements to the Software, including the
construction of new levels (collectively the "Variations"), subject to
the following restrictions. Your Variations: (i) must only work with the
full, registered copy of the Software; (ii) must not contain
modifications to any executable file; (iii) must not contain any
libelous, defamatory or other illegal material, material that is
scandalous or invades the rights of privacy or publicity of any third
party; (iv) must not contain any trademarks, copyright-protected work or
other property of third parties; and (v) may not be commercially
exploited by you, including but not limited to making such Variations
available for sale or as part of a pay-per-play or timesharing service.
TERMINATION
This EULA is effective until terminated. You may terminate this EULA at
any time by destroying the Software. This EULA will terminate
automatically without notice from the Company if you fail to comply with
any provisions of this EULA. All provisions of this EULA as to
warranties, limitation of liability, remedies and damages will survive
termination.
LIMITED WARRANTY AND DISCLAIMER OF WARRANTIES
You are aware and agree that use of the Software and the media on which
is recorded is at your sole risk. The Software and media are supplied "AS
IS. " Unless otherwise provided by applicable law, the Company warrants
to the original purchaser of this product that the Software storage
medium will be free from defects in materials and workmanship under
normal use for ninety (90) days from the date of purchase.
The warranty is void if the defect has arisen through accident, abuse,
neglect or misapplication. If the Software fails to conform to this
warranty, you may at your sole and exclusive remedy, obtain a replacement
free of charge if you return the defective Software. Follow the Product
Return Procedures described in the Manual. The Company does not warrant
that the Software or its operations or functions will meet your
requirements, or that the use of the Software will be without
interruption or error.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, EXCEPT FOR THE
EXPRESS WARRANTY SET FORTH ABOVE, THE COMPANY DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, THE
COMPANY DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATION REGARDING
THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS
CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY
IN NO EVENT WILL THE COMPANY OR ITS EMPLOYEES OR LICENSORS BE LIABLE FOR
ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR
ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR INJURY
TO PERSON OR PROPERTY, FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS
OF BUSINESS INFORMATION, LOSS OF PRIVACY, FAILURE TO MEET ANY DUTY AND
NEGLIGENCE) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OR INABILITY
TO USE THE SOFTWARE, EVEN IF THE COMPANY OR AN AUTHORIZED REPRESENTATIVE
OF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL THE LIABILITY OF THE COMPANY FOR DAMAGES WITH RESPECT TO
THE SOFTWARE EXCEED THE AMOUNTS ACTUALLY PAID BY YOU FOR THE SOFTWARE.
THIRD-PARTY LICENSORS
You acknowledge that the Software contains software and/or materials of
third-party licensors. You will comply with all requirements imposed upon
the Company by third-party licensors. You acknowledge and agree that you
are not a third-party beneficiary of any agreements between the Company
and its third-party licensors. You acknowledge and agree that the
Company's third-party licensors are and shall be a third-party
beneficiary of this EULA.
CHOICE OF LAW AND VENUE
This EULA is governed by the laws of the United States of America and the
State of New York, exclusive of its conflicts of law provisions. The
exclusive venue for litigation regarding or arising from this EULA is New
York County, New York and you agree to submit to the Jurisdiction of the
courts of New York County, New York for any such litigation.
MISCELLANEOUS
If any provision or portion of this EULA is found to be unlawful, void,
or for any reason unenforceable, it will be severed from and in no way
affect the validity or enforceability of the remaining provisions of the
EULA. You agree to adhere to all applicable laws, regulations and rules
relating to the export of technical data and shall not export or reexport any technical data, the Software, or the direct product of such
technical data to any proscribed country listed in such applicable laws,
regulations and rules unless properly authorized.
This EULA constitutes the entire agreement between you and the Company

regarding the Software and its use.

Copyright and Trademark Notices


2007 Hasbro, Inc. All Rights Reserved. 2007 Atari, Interactive, Inc.
All Rights Reserved. Marketed and distributed by Atari, Inc., New York,
NY. Developed by Obsidian Entertainment, Inc. 2007 BVT Games Production
Fund II Dynamic GmbH & Co. KG,Gruenwald/Munich, Germany. Game technology
and toolset 2007 Obsidian Entertainment, Inc. All Rights Reserved.
Atari and the Atari logo are trademarks owned by Atari Interactive, Inc.
Neverwinter Nights, Forgotten Realms and the Forgotten Realms logo,
Dungeons & Dragons, D&D and the Dungeons & Dragons logo, and Wizards of
the Coast and its logo are trademarks of Wizards of the Coast, Inc., in
the U.S.A. and/or other jurisdictions, and are used with permission.
HASBRO and its logo are trademarks of Hasbro, Inc. and are used with
permission. Obsidian and the Obsidian logo are trademarks or registered
trademarks of Obsidian Entertainment, Inc. This Game created using the
BioWare Aurora Engine 1997 2004 BioWare Corp. All rights reserved.
BioWare, the BioWare Community logo and the BioWare logo are trademarks
of BioWare Corp. The ratings icon is a registered trademark of the
Entertainment Software Association. Software platform logo ( and ) IEMA
2007. All other trademarks are the property of their respective owners.

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