Professional Documents
Culture Documents
Report of Meezan Bank
Report of Meezan Bank
Vision:
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Our Values
Core Values
Staf
Brand Personality
Relationships
Corporate Information
Board of Directors
H.E.Sheikh Ebrahim Bin Khalifa Al-Khalifa Chairman
Abdullateef A. Al-Asfour Vice Chairman
Rana Ahmed Humayun
Riyadh S. A. A. Edrees
Mohammed Azzaroog Rajab
Alaa A. Al-Sarawi
Mohammad Abdul Aleem
Shaharyar Ahmad (resignation accepted on March 2, 2014)
Noorur Rehman Abid (inducted on January 21, 2014)
Irfan Siddiqui President & CEO
Ariful Islam Deputy CEO
Shariah Supervisory Board
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Board Committees
Audit Committee
Mohammad Abdul Aleem
Noorur Rehman Abid
Shaharyar Ahmad
Risk Management Committee
Riyadh S. A. A. Edrees
Alaa A. Al-Sarawi
Ariful Islam
Auditors
A. F. Ferguson & Co.
Company Secretary
Tasnimul Haq Farooqui
Chief Financial Officer
Shabbir Hamza Khandwala
Human Resource &
Remuneration Committee
Abdullateef A. Al-Asfour
Noorur Rehman Abid
Irfan Siddiqui
Registered Office
Meezan House C-25, Estate Avenue,
SITE, Karachi-Pakistan.
Shares Registrar
THK Associates (Pvt.) Ltd.
State Life Building-3, Dr. Ziauddin Ahmed Road,
Karachi-75530, Pakistan. Ph: (92-21) 111-000-322,
Fax: (92-21) 35655595
Contact
Financial Highlight
Statement of Financial Position as at Dec. 31 2013:
Dec.31, 2012
Growth
289,810,51 9
230,425,986
26%
127,622,868
88,678,076
44%
Investments
151,613,933
152,459,855
-1%
Total Assets
329,724,631
274,436,510
20%
Share Capital
10,027,379
9,033,675
11%
Shareholders' Equity
17,908,150
15,493,638
16%
Technology
Meezan Bank has a strong technology focus. It has invested
heavily in state-of-the-art software applications namely Temenos
T-24 and Oracle. It has also recently upgraded its hardware
platform and also has a hot disaster recovery site in place to
cater to any unforeseen eventualities.
Branch Network
Over 400 Branches in Over 100 Cities
Alhamdulillah, with over 400 branches in 114 cities across Pakistan, Meezan
Bank is the largest Islamic Bank and the 8th largest Bank (in terms of Branch
Network) in Pakistan. This is a milestone that is not only the success story of
Meezan Bank but also the continuing success story of Islamic banking in
Pakistan. With this extensive network, our existing and potential customers
are now closer than ever in benefiting from Islamic Banking at their doorstep.
All branches provide real-time online banking facilities to customers.
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As the first and largest dedicated Islamic bank in Pakistan, Meezan Bank
team continues to build on its Vision of establishing "Islamic Banking as
Banking of First Choice". One of the key objectives of the Bank is to have its
footprint strategically placed throughout the country enabling the public to
avail the benefits of Shariah-compliant Banking in their neighbourhood.
The cities in which the Bank presently operates are as follows:
Abbottabad
Jampur
Peshawar
Ahmedpur East
Arifwala
Jhang
Jhelum
Pir Mahal
Pakpattan
Attock
Bannu
Kabirwala
Karachi
Quetta
Raiwind
Bahawalnagar
Bahawalpur
Kamoke
Kasur
Battagram
Burewala
Khairpur
Khanewal
Rawalpindi
Rawalakot
Chakwal
Chaman
Khanpur
Kharian
Sadiqabad
Sahiwal
Charsadda
Chichawatni
Kahror Pacca
Khushab
Sakrand
Sanghar
Chiniot
Kohat
Sargodha
Chishtian
Kot Addu
Sawari
Chung
Dadu
Kunri
Lahore
Shahdadpur
Sheikhupura
Dadyal
Depalpur
Lalamusa
Larkana
Sialkot
Sukkur
Daska
Dera
Khan
Dera
Khan
Lodhran
Swabi
Layyah
Swat
Tando Adam
Digri
Loralai
Mandi
Bahauddin
Dina
Mansehra
Tando Allahyar
Tando
Mohammad
Khan
Dukki
Mardan
Timergara
Ghazi
Ismail
Dunyapur
Mian Channu
Tarlai
Faisalabad
Taunsa
Gojra
Mianwali
Mirpur
Kashmir
Gujar Khan
Mirpur khas
Gujranwala
Gujrat
Moro
Multan
UmerKot
Vehari
Hafizabad
Haripur
Muslim Bagh
Muzaffarabad
Wah Cantt
Wazirabad
Haroonabad
Hasilpur
Muzaffargarh
Muridkay
Zhob
Havelian
Hub (Lasbela)
Nawabshah
Nowshera
Hyderabad
Islamabad
Okara
Pabbi
Jalalpur Jattan
Pattoki
Azad
Taxila
CONSUMER FINANCE
INTERNET BANKING
LADIES BANKING
8 TO 8 BANKING
ONLINE BANKING
MEEZAN LABBAIK TRAVEL AASAAN
MEEZAN LABAIK SAVING ACCOUNT
DOLLOR MUDARABAH CERTIFICATE
MONTHLY MUDARABAH CERTIFICATE
LAPTOP EASE
Complete suretythat purchased laptop is a genuine brand
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CAR IJARAH
All new, used, local, imported and luxury vehicles can be financed
Minimum security deposit as low as 10%
Tracker option available
Fastest processing and delivery
Rental paid after delivery, not in advance
Low monthly rental.
Car ijarah is pakistans first interest free car financing based on the
islamic financing mode of ijarah (islamic leasing).This product is ideal
for individuals looking for car financing while avoiding an interestbased transaction.
Easy Home
Affordable and competitive instalment amounts with a regular reducing
monthly rental
Non resident pakistanis
Quick processing time
Flexibility to make partial prepayments
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Easy home not only allows you to own your own home by paying easy
instalments but also keeps you safely away from interest based
financing
Electronic Banking
VISA DEBIT CARD o Visa debit card(your money any time every
where) the money is deducted from your balance straight away
there is no interest to pay, no bills & no late fees! o Each
withdrawal taken directly from your meezan bank linked
account. o A safe and convenient alternative to carrying cash. o
All shopping transactions on your card are signature based.
Simply swipe and sign!
SMS Alerts
You will receive an instant message on your mobile phone
whenever any transactions occur on your current saving account
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To assess gaps
perceptions.
between
customer
expectations
and
Data Analysis
Strongly
disagree
Disagree Nutral
Agree
Strongly Agree
3.76%
6.8%
47.4%
24.5%
17.6%
Strongly Disagree
Disagree
Nutral
Agree
Strongly Disagree
Weaknesses
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1.
Till the last year, MBL had a totally different perspective. The
management was of the view that the customer should come
to them and they dont need to go to the customer. But in
this era of mass marketing and advertising, it is not possible to
stand in competetion without these took.
2.
It was observed in the bank that the degree of satisfaction
of the employees was quite low. First of all, the pays are lower
those offered in other banks. Secondly,the employees are given
targets that are too difficult to achieve.
Due to the dissatisfaction of staff, there is high turnover among
them. People who fi nd other alternatives do not stay with the
bank
3.
There are no sorts of training programmes for the employees. The
employees whoa re n e w l y a p p o i n t e d a re s t r a i g h t a w a y
p l a c e d a t t h e i r p o s i t i o n s w i t h n o p r i o r orientation. This
creates problem for new personnel because they find difficult to
understand the environment and culture of the organization.
4.
The Decision Making is carried by upper management lower
management is not involved in this.It create unsecurity in the
mind of the employees.
Recommendations
Meezan bank is renowed for being first in Islamic Banking.
With such competetive edge in the banking industry, it holds
a very strong position among its competetors. Its continuous
innovation and adaptation to its changing environment has
allowed it to stand amongst the best of lot.
I would like to give certain recommendations in this
perspective:
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