Professional Documents
Culture Documents
Performance Appraisal Short Core Values Behav Descr
Performance Appraisal Short Core Values Behav Descr
Performance Appraisal Short Core Values Behav Descr
1. Adaptability
REQUIRES DEVELOPMENT
COMPETENT
EXEMPLARY
2. Motivation
REQUIRES DEVELOPMENT
COMPETENT
EXEMPLARY
Creates opportunities that expand the
impact of the unit and success of the
organization
Inspiring others towards improvement
by taking positive action on problemsolving and/or new assignments
Consistently demonstrates motivated
behaviors and inspires it in others
Operationalizes creative ideas into the
structure and function of the
organization
COMPETENT
EXEMPLARY
COMPETENT
Has the knowledge and skills to
perform the functions of the job
EXEMPLARY
Shows mastery of skills and expertise
and has ability to instruct others
5. Stewardship
REQUIRES DEVELOPMENT
Does not always accept responsibility &
accountability for actions; makes
excuses
Takes more time & effort than needed
to complete some work tasks; does not
accomplish all that is expected
Somewhat negligent of resources;
manages budget poorly
Some actions show lack of complete
honesty & integrity
Is careless with personal & confidential
information; action may promote the
spread of misinformation
Irregular attendance hinders
performance; adjusts work schedule
without approval
COMPETENT
Accepts responsibility and
accountability for own actions
Is efficient in completing
assigned work; meets expected
output
Conserves or shares resources;
exhibits good fiscal management
Is proactive in maintaining
personal & confidential
information
Recognizes & refuses to
propagate misinformation;
clarifies when possible
Maintains consistently high
attendance & ensures work is
covered during absences
EXEMPLARY
Holds self and others accountable for
integrity & trustworthiness in all
activities
Is extremely efficient, work productivity
rate is at the highest level
Proactively initiates resource savings &
reductions; demonstrates excellent fiscal
management
Initiates practices to ensure personal &
confidential information is maintained
Seeks out source & takes action against
misinformation
6. Service Orientation
REQUIRES DEVELOPMENT
Sometimes exhibits behaviors that are
discourteous or unresponsive
Is inconsistent in providing quality
customer service
Does not recognize changing
constituents needs
Does not sense urgency in solving
problems
May be slow & defensive in correcting
errors
COMPETENT
Is approachable, diplomatic &
accessible to constituents &
colleagues
Performs high level customer
service
Consistently works to
understand & meet constituents
needs
Resolves issues & concerns &
corrects errors in a timely
manner
Prioritizes work appropriately to
meet the most immediate needs
EXEMPLARY
Shows initiative by routinely seeking to
improve relationships with constituents
& colleagues
Is recognized by constituents as very
knowledgeable & surpasses their
expectations in providing services
Understands the culture & history of
constituents & anticipates future needs
Creates a service-minded culture
through innovative solutions
Assesses whether an issue is specific or
systemic & initiates a resolution
Serves as a role model for excellence in
commitment, interactions &
performance
7. Teamwork
REQUIRES DEVELOPMENT
Has difficulty cooperating with others
which may impede the work of the team
COMPETENT
Shares information & cooperates
with other team members
EXEMPLARY
Models a collaborative team spirit,
sharing information & offering to assist
others
Solicits input from diverse perspectives
Provides constructive feedback to team
members
Consistently takes assignments beyond
original intent to further teams efforts
Offers creative solutions to help
facilitate work of the team
8. Communication
REQUIRES DEVELOPMENT
Writes & speaks in ways that are less
effective and, at time, unclear in
conveying messages & ideas
COMPETENT
Writes & speaks clearly &
succinctly in a variety of settings
& styles to convey messages &
ideas effectively
Demonstrates attentive, patient
& active listening; open to and
respects ideas of others;
accurately restates others views
EXEMPLARY
Writes & speaks in varied settings &
styles to convey messages & ideas in a
persuasive, effective, & inspiring manner
Exhibits balance in listening to, seeking
& drawing out others views; accurately
synthesizes individual & group
conclusions
Assesses the needs regarding sharing of
information & communicates in an
appropriate way to various audiences
Understands the broader context of the
institution; communicates in a strategic
way to bring stakeholders on board
9. Inclusiveness
REQUIRES DEVELOPMENT
Shows disrespect for people different
from oneself in use of language,
inappropriate humor, exclusion
May exhibit difficulty in establishing
effective working relationships with
people different from oneself
Does not take initiative to build
knowledge of the Universitys diversity &
inclusiveness objectives
Does not challenge or report
unacceptable behaviors towards or
about certain groups
COMPETENT
Demonstrates respect for all
Establishes & welcomes effective
working relationships with all
members of the community
Regularly builds knowledge of
and seeks improvement in areas
of cultural awareness
Challenges or reports
unacceptable behaviors toward
people of different than oneself
Actively seeks & considers
perspectives from people
different than oneself
EXEMPLARY
Models behavior which encourages
others to demonstrate equitable &
respectful treatment for all
Initiates conversation about how to
make Miami a welcoming environment
for all
Recognizes systemic barriers to inclusion
Takes action against behaviors that are
intolerant, demeaning, & disrespectful
of all
Leads & communicates in a way that
inspires & positively impacts the ability
of Miami to embrace differences