Office For Mac-Outlook Answerkey: Quiz Settings

Office for Mac- Outlook Answerkey
Quiz Settings
Property
Setting
Passing Score
90%
Randomize Questions
Intro
No
Assessment Questions
Yes
Total Number of Questions
19
Total Number of Questions to Ask
10
Display User Score if Passed
Yes
Display User Score if Failed
Yes
Display Passing Score if Passed
Yes
Display Passing Score if Failed
Yes
Published by Articulate Quizmaker '13
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Questions
Intro
1. Untitled Slide
2. Untitled Slide
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Assessment Questions
1. Truth or False. The print icon is a part of the default toolbar set.
(True/False, 10 points, 1 attempt permitted)
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Correct
Choice
True
False
Feedback when correct: Correct.

Feedback when incorrect: That is not correct.
2. Truth or False. You can add tasks to your Calendar from My Day.
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Correct
X
Choice
True
False

3. Truth or False. You can send email messages from My Day.

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Correct
X
Choice
True
False

4. Truth or False. You can add events to your Calendar from My Day.
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Correct
X
Choice
True
False

5. Truth or False. All identities in Outlook 2008 share an address

book.
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Correct
Choice
True
False

6. Truth or False. The best way to restore an identity is to drag the

existing identity folder to the trash and replace it with the backup
copy. You should not empty the trash until you are confident that
you are not missing data.
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Correct
X
Choice
True
False

7. Truth or False. Outlook does not support HTML message formats.

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Correct
Choice
True
False

8. Which Outlook preference pane do you use to create a new email

account?
(Multiple Choice, 10 points, 1 attempt permitted)
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Correct
X
Choice
Feedback
Tools
That is not correct.
Accounts
Correct.
User
Email Setup
9. What is the Me contact?

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Correct
X
Choice
Feedback
The contact containing the
Correct.
information for the active

identity
The contact containing the
information for the Mac OS X

user who is logged in
The information for the person
who receives the most e-mail

on the computer
The information for the person
who is the administrator in

Outlook
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10. How can you configure your signatures so that they rotate when
you send messages if you have multiple signatures?
Correct
Choice
Feedback
Compose a different signature
each time that you send a

message
Place a check in the box to
include a signature in a random

list during creation of the
signature
X
Write a script to cycle through
Correct.
signatures when you send

messages
In the Signature Setup Assistant
create an order for each of the

signatures
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11. When you look in your contacts there are blank lines instead of
contacts. What is the first troubleshooting step to take?
Correct
Choice
Feedback
Remove Office 2011 and
reinstall
X
Rebuild the identity database
Correct.
Delete the identity and begin
collecting your contact's

information again
Direct the customer to Apple for
assistance reinstalling the OS
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12. Your customer is trying to import a .pst file and Outlook crashes
every time. What is the first step to resolving this issue?
Correct
Choice
Feedback
Remove Office 2011 and
reinstall
X
Rebuild the identity database
Download and install the latest
Correct.
Office for Mac update

Direct the customer to Apple for
assistance reinstalling the OS
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13. Outlook supports which file format for import.

Correct
X
Choice
Feedback
.pst
Correct.
.olm
.olp
.pqr
14. Outlook supports which file format for export.
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Correct
X
Choice
Feedback
.pst
.olm
Correct.
.olp
.pqr
15. Where are identities for Outlook 2011 located on the hard drive?
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Correct
Choice
Feedback
/Applications/Microsoft Office
2011/Outlook/Identities
/Document/Microsoft Office
User Data/Microsoft/Identities
X
/Documents/Microsoft User
Correct.
Data/Office 2011 Identities

/Documents/Office 2011
Identities
16. How do you back up an identity?

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Correct
Choice
Feedback
Choose backup from the file
menu and navigate to the

backup media
X
Select the folder for the identity
Correct.
and its directory and copy it to

the backup media
Hold down the shift key while
launching Outlook
Make 3 copies of the identity
folder and place one on a CD,

one in another directory, and
keep the other as a copy in the
Identities folder
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17. The best way to add holidays to your calendar is to:

Correct
X
Choice
Feedback
Import holidays using Import
Correct.
from the File menu

Manually add each holiday that
you want in your calendar

Choose Add Holidays from the
Tools menu
Launch the Holiday Assistant
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Office For Mac-Outlook Answerkey: Quiz Settings

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Office for Mac- Outlook Answerkey

Total Number of Questions

Total Number of Questions to Ask

Display User Score if Passed

Display User Score if Failed

Display Passing Score if Passed

Display Passing Score if Failed

Published by Articulate Quizmaker '13

Published by Articulate Quizmaker '13

Published by Articulate Quizmaker '13

Feedback when correct: Correct.

Published by Articulate Quizmaker '13

Feedback when correct: Correct.

3. Truth or False. You can send email messages from My Day.

Published by Articulate Quizmaker '13

Feedback when correct: Correct.

Published by Articulate Quizmaker '13

Feedback when correct: Correct.

5. Truth or False. All identities in Outlook 2008 share an address

Published by Articulate Quizmaker '13

Feedback when correct: Correct.

6. Truth or False. The best way to restore an identity is to drag the

Published by Articulate Quizmaker '13

Feedback when correct: Correct.

7. Truth or False. Outlook does not support HTML message formats.

Published by Articulate Quizmaker '13

Feedback when correct: Correct.

8. Which Outlook preference pane do you use to create a new email

Published by Articulate Quizmaker '13

That is not correct.

That is not correct.

That is not correct.

9. What is the Me contact?

Published by Articulate Quizmaker '13

The contact containing the

information for the active

That is not correct.

information for the Mac OS X

That is not correct.

who receives the most e-mail

That is not correct.

who is the administrator in

Published by Articulate Quizmaker '13

Compose a different signature

That is not correct.

each time that you send a

That is not correct.

include a signature in a random

Write a script to cycle through

signatures when you send

That is not correct.

create an order for each of the

Published by Articulate Quizmaker '13

Remove Office 2011 and

That is not correct.

Rebuild the identity database

Delete the identity and begin

That is not correct.

collecting your contact's

That is not correct.

assistance reinstalling the OS

Published by Articulate Quizmaker '13

Remove Office 2011 and