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Prolink Hspa Help
Prolink Hspa Help
Prolink Hspa Help
Contents
1 Introduction .................................................................................................................................... 4
1.1 Introduction ......................................................................................................................... 4
1.2 Warning and Notice ............................................................................................................. 4
1.2.1 To the owner .......................................................................................................... 4
1.2.2 Device .................................................................................................................... 4
1.2.3 In Aircraft ................................................................................................................ 4
1.3 Applicability Scope ............................................................................................................. 5
1.4 System requirements ........................................................................................................... 5
1.5 Functions ............................................................................................................................. 5
2 Installation...................................................................................................................................... 5
2.1 Installing Software .............................................................................................................. 5
2.2 Running Application Software ............................................................................................ 5
2.3 Uninstalling Software.......................................................................................................... 6
3 Functions & Operation ................................................................................................................... 6
3.1 Interface Introduction .......................................................................................................... 6
3.1.1 Functional Button .................................................................................................. 6
3.1.2 The uses of Tray Icons ........................................................................................ 6
3.2 Internet ................................................................................................................................ 6
3.2.1 Connecting to Internet ......................................................................................... 6
3.2.2 Disconnecting to Internet..................................................................................... 7
3.2.3 Data Record .......................................................................................................... 7
3.3 SMS..................................................................................................................................... 7
3.3.1 Reading SMS ........................................................................................................ 7
3.3.2 Creating a new SMS ............................................................................................ 7
3.3.3 SMS Interface Operating Guide ......................................................................... 8
3.4 PhoneBook .......................................................................................................................... 8
3.4.1 Creating a new record ......................................................................................... 8
3.4.2 Searching Records ............................................................................................... 8
3.4.3 PhoneBook Interface Operating Guide ............................................................. 8
3.5 Settings ................................................................................................................................ 9
3.5.1 Connection ............................................................................................................ 9
3.5.2 Selection ................................................................................................................ 9
3.5.3 Preference ........................................................................................................... 10
3.5.4 SMS Settings....................................................................................................... 10
3.5.5 Sound ................................................................................................................... 10
3.5.6 Security ................................................................................................................ 10
3.5.7 System ................................................................................................................. 10
3.6 USSD ................................................................................................................................ 11
3.7 Help ................................................................................................................................... 11
3.8 Calls .................................................................................................................................. 11
3.8.1 Making a call ....................................................................................................... 11
3.8.2 Answering an incoming call ............................................................................... 11
1 Introduction
1.1 Introduction
Thank you for using the PROLiNK HSPA Modem.
To guarantee the device always in its best condition, please read this manual
carefully and keep it for further use. The pictures, symbols and contents in this manual are
just for your reference. They might not be completely identical with your device. We
operate a policy of continuous development. We reserve the right to update the technical
specifications in this document at any time without prior notice.
The PROLiNK HSPA Modem is a multi-mode 3G device, working in HSPA+/ HSPA/
WCDMA/ EDGE/ GPRS/ GSM networks. The PROLiNK HSPA Modem integrates the
functionality of a mobile phone (SMS), and combines mobile communication with Internet
perfectly. It supports data, and SMS services through the mobile phone network, enabling
you to communicate anytime and anywhere.
1.2.2 Device
Please use original accessories or accessories that are authorized. Using any
unauthorized accessories may affect your devices performance, and violate related
national regulations about telecom terminals.
Avoid using the device near metallic structure device or establishment that can emit
electromagnet wave. Otherwise it may influence receiving signals. The device is
non-waterproof type, please keep it dry and store in shady and cool place.
Dont use the device immediately after a sudden temperature change. In such case, it
will produce dew inside and outside the device, so dont use it until it becomes dry. Take
the device carefully.
Dont lose, bend or cause it struck. Otherwise it will lead to destruct damage.
No dismantling by non-professional and only qualified maintainer can undertake
repair work.
1.2.3 In Aircraft
Please power off the device before the airplane takes off. In order to protect airplanes
communication system from interference, it is never allowed to use the device when it is in
flight.
Using it before the plane taking off should get aircrews permission according to
safety regulations.
Windows XP\VISTA\WIN7\WIN8
Configuration
CPU
Hard disk
50M or above
Memory
128M or above
1.5 Functions
Functions: SMS, data service, Phone Book service, calls, applied management,
support microSD card etc.
2 Installation
2.1 Installing Software
1. Double click the install file(for example:install.exe).
2. After a few seconds, the system start software installation automatically.
3. You can select a different location by pressing icon, and then click the Next button.
4. The system shows the installation progress. Wait a minute and program installation is
complete.
Note: If you have problems with installation after the above operation, please contact the
service provider for help.
3.2 Internet
3.2.1 Connecting to Internet
You can browse web pages after you have accessed to Internet with the help of
PROLiNK HSPA Modem, you can also receive SMS when surfing in the Internet.
1. Click network icon, and then the system will research the available network
automatically.
2. When connected, the icon will change to another icon, then you can access
internet and receive email etc through network.
3.3 SMS
Click icon to switch to the SMS interface. You can select the location of saving SMS
(PC or (U)SIM card ), and execute different operations in the Inbox, Sentbox, Draftbox,
Important, Deleted and Report. Click Inbox, Sentbox, Draftbox, Important, Deleted, and
Report to view the SMS list.
Note: To make sure that the SMS can be used properly, at first, you should setup the
correct SMS center number.
Inbox: Save the received messages.
Sentbox: Save the successfully sent messages, or the failed sent messages.
Draftbox: Save the editing messages which havent been sent.
According to the requirement, there may be three boxes below:
Important: Save the important messages.
Deleted: Save the deleted messages.
Report: Save the message reports.
button, enter the SMS interface and send SMS in a normal way.
3.4 PhoneBook
Click PhoneBook icon to switch to the PhoneBook interface. The phonebook
information can be saved in PC or (U)SIM card, and you can choose the saved position. A
record saved in PC includes Name, MobilePhone, HomePhone, OfficePhone, Email1,
Email2 and Group. If saved in (U)SIM card, the record may include Name, MobilePhone,
HomePhone and Email1, which depends on the capability of saving records in (U)SIM
card.
The capability of saving records and the number of current saving records in PC or
(U)SIM card are shown at the left top corner of the interface.
3.5 Settings
Click Settings icon to switch to the settings interface. It includes: Connection,
Selection, Preference, SMS settings, Sound, Security, System.
Click close icon to turn back to the main interface at the right top of the interface.
3.5.1 Connection
To ensure that the device can connect the Internet properly, you should configure the
connection information firstly.
Button description
Add: Add a new configuration file.
View/Edit: View/Edit the selected configuration file.
Delete: Delete the selected configuration file.
Apply: Choose one of configuration files to be a default file.
Adding a new configuration file
Click the Add button to add a new configuration file to the system. According to the
requirement, there may be two modes for adding a new config : Add RAS Config and
Add NDIS Config .
Add RAS Config
It includes: Config name, Dial number, APN, User name, Password, DNS, PDP
server, Authentication Mode, PDP Type. If network supports Obtain xx address
automatically, the device can obtain the assigned xx address automatically. If network
does not support it, you should input the proper address manually. Please consult the
network supplier of (U)SIM card for all above information. The configuration information
may be various according to the different network suppliers and network types.
Add NDIS Configif have
It includes: Config name , APN, IP Address , User name, Password, Preferred DNS,
Alternate DNS , Preferred NBNS , Alternate NBNS , Authentication. If network supports
Obtain xx address automatically, the device can obtain the assigned xx address
automatically. If network does not support it, you should input the proper address manually.
Please consult the network supplier of (U)SIM card for all above information. The
configuration information may be various according to the different network suppliers and
network types.
3.5.2 Selection
1. Automatic: The system selects the network automatically according to users
configuration rules and network status. Select network Automatic. The system will find
the network available automatically.
2. Manual: User selects network in a manual way. Select network Manual, click the
Search button to research the network. Wait a moment and the supplier list will show in
the windows and which with the available status can be selected. Select a proper network
to connect. Select the network that the supplier is utilized to serve your (U)SIM and press
the Apply button to enter the network.
3.5.3 Preference
1. Automatic: The system selects the available network automatically.
2. UMTS/HSPA Only: The system will only select the UMTS/HSPA network.
3. GPRS/EDGE Only: The system will only select the GPRS/EDGE network.
3.5.5 Sound
You can set Network connect alert, Network disconnect alert, and SMS alert by
yourself. The audio file supports MP3WAVWMA and MIDI format. Click the Browse
button to replace the default audio file. These alerts sound on the PC side. If you select
Mute, you can not hear corresponding alert.
3.5.6 Security
You can enable the PIN Code verification by select PIN Enable.
When Enable item is selected, you will be asked to enter PIN code to use the device.
Click the Change button to modify the PIN Code. Enter the old PIN code and a new
PIN code, click the OK button to save.
Note: This function needs network support.
3.5.7 System
1. Startup
If Auto start when the device is available item is selected, the OS will detect and
recognize the device and run the UI automatically.
2. Auto connect
If Auto Connect item is selected, when the software is started, the software will
connect the internet automatically.
3.6 USSD
The Unstructured Supplementary Service Data (USSD) services are interactive data
services. You can use an interactive data services by the network service provider after
sending an USSD command from your terminal device.
3.7 Help
Click help icon application interface to popup the operation menu:
USSD: USSD Services.
Log: The records of software operation.
Diagnostics: View the hardware information, operational information and network
information.
Help: Enter the PROLiNK HSPA Modem software help.
Exit: Close software.
3.8 Calls
Click Call menu to switch to the call interface and you can make voice call.
The incoming call number will show simultaneously. (this function needs
network support);
Press Call button to answer or press HangUp button to reject.
3.8.4 Record
You can click Received, Missed, or Dialed to enter relative interface.
Select one call record, you can do following operations:
Press Save number to save the selected call number to PC or USIM card.
Problem
Description
Possible Causes
Problem Solving
The system can The system configuration is The device will appear as a virtual
not
run
the having difficulty with the disc in My Computer on the PCs
installation
auto-run software.
start menu. Click on the icon and
program
start the Install.exe. If you have
automatically
previously installed a version of the
program, please uninstall it first.
After installation, The system configuration is Please install the driver program
the
system having difficulty with the manually. The driver program can be
doesn't install the auto-run software.
found in the installation folder,
driver
program
usually you can open C:\Program
properly.
Files, find and open the folder of the
UI software, and then you can find
the drivers folder.
After the device The system configuration is Please run the UI program manually.
is plugged in, the incorrect.
First
click
the
Start
UI
program
Programs, find the UI software
doesn't
run
program group, and then click the
automatically.
name of the UI software or an alias
icon on the desktop.
1. You are in the place where 1. Change location to find a good
there is no HSPA+ / HSPA / place where has signal.
WCDMA/ EDGE /GPRS /GSM
network
coverage.
Such
places include underground
parking garages, tunnels, and
After restarting some remote rural areas.
the
computer, 2. The device is not properly 2. Close the device safely as usual,
pull out the device and reinsert the
there is no signal connected.
device again.
indicated.
3. The SIM/USIM card isn't 3. Remove and reinsert
inserted properly.
SIM/USIM card correctly.
the
2. Try later.
data
Connected to the
Internet, but it
cannot open any
website page.