9 1 3 9 AV E N U E P O I N T E C I R . A P T 1 0 6 O R L A N D O, F L .

3 2 8 2 1
407-591-8485

B U S I N E S S G U R L @ K N I G H T S . U C F. E D U

STEPHANIE GROSS
www.stephaniescareer.wordpress.com
EDUCATION
2011- 2015

University of Central Florida

Orlando, Fl.
B.A. Degree: Interpersonal & Organizational Communication Minor: Mass Communication

(4 classes left until graduation)

2008-2010

Valencia Community College

Kissimmee, Fl.
A.A. Degree: Public Relations/Organized Communications

EXPERIENCE
Marketing Coordinator Communications - Kissimmee, Fl. - Orange Lake Resort & Country Club.
Create, deliver, edit, and optimize marketing materials . Developed target specific print & email
campaigns, social media marketing, developed online/print marketing strategies, produced
daily/weekly/annual reporting, maintained contacts with vendors & other cross-functional teams,
exceeded expectations with regard to daily deadlines in a fast paced environment, maintained
printed & E-collateral, approved proofs from all outside vendors, maintained a clear message and a
consistent brand image across all media, managed multiple projects. Developed internal
communications programs containing email blasts and newsletters. Experience with PowerPoint,
Visio, Prezi, Microsoft Office Suite (Word, Excel, PowerPoint), Snag-it, as well as Salesforce, Time
Share Ware, Adobe Editor, & ExcatTarget
Contributing Writer Entertainment Section - Orlando, Fl. - Central Florida Future (newspaper)
Accept writing assignments from entertainment editor. Works to develop factual stories utilizing
interviews and research. Experience in AP style. Responsibilities include writing, editing, &
photography.
Admissions Advisor - Kissimmee, Fl. - American Institute -College of Health Professions
Fast paced environment. Explained career path, role, & responsibilities to perspective students.
Assisted students through the admissions process for college. Gathered applications, transcripts,
essays, & Financial Aid documents. Made sole admissions decisions. Advised student on schedules.
Kept complete files on students with attention to detail, made notes on every action in student
management system. Answered phones, filed, faxed, transferred calls, & emailed faculty/staff and
students. Held communication seminars & went out into the field to speak to potential students.
Developed social media department & assisted in hiring for social media positions. Experience with
Web-Ex.
Supportive Living / Employment Coach - Orlando, Fl. - Agency for Persons with Disabilities
Help individuals with disabilities transition into their own apartments and careers all while teaching
them life skills such as cooking, cleaning, & financial responsibility. In addition I managed newhires files, trained new employees, generated weekly, monthly, & annual reports, worked
independently for months at a time and part of a team occasionally.
Attractions Hostess - Orlando, Fl. Walt Disney World
Hosted 50 guests aboard a boat through greenhouses and soundstages for a 45 minute journey
about Living with the Land. Remembered a changing 8 page spiel entertaining guests & answering
questions while reciting it. Assisted guests with safety, directions, and overall Walt Disney inquiries.
Attractions Associate - Orlando, Fl. Universal Studios Orlando
Assisted guests through the Twister ride it out attraction. Maintained guest safety and
satisfaction. Graded the twister for internal standard purposes and reported back to Ride & Show
Technicians. Assisted guests with park questions and directions.
SKILLS
Communication & Marketing strategy
Digital Marketing & Communication experience
Social Media experience
Knowledge of current marketing trends
Independent and organized
Editing & proofing PDFs