Professional Documents
Culture Documents
Mary's Resume2015
Mary's Resume2015
O B JE C T I VE
Looking for a friendly, casual work environment with the potential for growth and long term commitment to the
company. My preferred hours of work are from 8am-2pm.
SK I LL S P RO F IL E
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E M P LO Y ME N T H IS TO R Y
Stay at home Mom
9/4/2014 Current
Also the gap from July 2011 to March 2014 my time was spent as a stay at home mom as well.
DFW Pipe and Plumbing
Office Assistant
3/11/2014 9/3/2014
Answered 3 line phone system; scheduled appointments in Qxpress. Also handled minor outbound calls with
appointment confirmations and vendors.
3/1/2009 7/1/2011
All the responsibilities below, adding Purchasing and Accounts Payable. Worked directly under the president of the
company. He managed payroll, cutting the checks, and generating the physical purchase orders and I handled
dealing with vendors, completing purchase orders and mailing the checks.
12/1/2001 1/1/2008
Customer service for about 3500 accounts. This includes orders, customer support, some tech support, returns and
RMAs as well as refunds.
Managed all Accounts Receivables for 10 years. Designed a system of collections. When I started with Accounts
Receivable in 2002 there was no real way of handling collections, but with business growth scaling substantially a
system had to be put in place.
Shipping / Receiving. Have 10 years experience using UPS Worldship; basic knowledge with Fed Ex, DHL, and local
couriers.
Have 10 years experience answering 5 line phone system. Inbound and outbound; national and international.
Order entry using Peachtree Accounting (last used in 2006) as well as Syspro ERP (last used in 2011) and 6 months
experience using Quickbooks. Also have experience with ACT!, Syspro CRM, and QXpress.
Managed all inventory. Created a bin locations/barcode system for Inventory and Raw Material.
Scanning / Archiving. In my 10 years at NDL we went from a small $500,000k a year company to a 1.5 million dollar
annual company. In 2002 we decided to move forward with digital archiving. Along with all current documents, all
past documents were scanned, saved on the server and attached to Syspro. This was a 2 year process.
Opened and closed the lobby every day. Maintained reception / shipping area as well as the section of the shop
where the tools were prepped and pressed. Also made sure shipping area, office and shop were stocked.
E D U CA T IO N
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PERSONAL INTERESTS
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My daughter & my family, Gaming (PC, Wii, online) Movies, Music, Art (painting, dancing, singing), Reading, Playing Pool