Professional Documents
Culture Documents
Stephanies Resume
Stephanies Resume
Stephanies Resume
32821
407-591-8485
BUSINESSGURL@KNIGHTS .UCF.EDU
STEPHANIE GROSS
www.stephaniescareer.wordpress.com
EDUCATION
2011- 2015
2008-2010
EXPERIENCE
2015 Present Contributing Writer Entertainment Section - Orlando, Fl. - Central Florida Future
Accept writing assignments from entertainment editor. Works to develop factual stories utilizing interviews and
research. Experience in AP style. Responsibilities include writing, editing, & photography.
2012 2015 Marketing Coordinator Communications - Kissimmee, Fl. - Orange Lake Resort & Country Club.
Create, deliver, edit, and optimize marketing materials. Developed target specific print & email campaigns, social media
marketing, developed online/print marketing strategies, produced daily/weekly/annual reporting, maintained contacts
with vendors & other cross-functional teams, exceeded expectations with regard to daily deadlines in a fast paced
environment, maintained printed & E-collateral, approved proofs from all outside vendors, maintained a clear message
and a consistent brand image across all media, managed multiple projects. Developed internal communications
programs containing email blasts and newsletters. Experience with PowerPoint, Visio, Prezi, Microsoft Office Suite
(Word, Excel, PowerPoint), Snag-it, as well as Salesforce, Time Share Ware, Adobe Editor, & ExcatTarget
2011 2012
Fast paced environment. Explained career path, role, & responsibilities to perspective students. Assisted students
through the admissions process for college. Gathered applications, transcripts, essays, & Financial Aid documents. Made
sole admissions decisions. Advised student on schedules. Kept complete files on students with attention to detail, made
notes on every action in student management system. Answered phones, filed, faxed, transferred calls, & emailed
faculty/staff and students. Held communication seminars & went out into the field to speak to potential students.
Developed social media department & assisted in hiring for social media positions. Experience with Web-Ex.
2007 2008 Attractions Associate - Orlando, Fl. Universal Studios Orlando
Assisted guests through the Twister ride it out attraction. Maintained guest safety and satisfaction. Graded the
twister for internal standard purposes and reported back to Ride & Show Technicians. Assisted guests with park
questions and directions.
2006 2010
Supportive Living / Employment Coach - Orlando, Fl. - Agency for Persons with Disabilities
Help individuals with disabilities transition into their own apartments and careers all while teaching them life skills such
as cooking, cleaning, & financial responsibility. In addition I managed new-hires files, trained new employees, generated
weekly, monthly, & annual reports, worked independently for months at a time and part of a team occasionally.
2004 2005 & 2006 Attractions Hostess - Orlando, Fl. Walt Disney World
Hosted 50 guests aboard a boat through greenhouses and soundstages for a 45 minute journey about Living with the
Land. Remembered a changing 8 page spiel entertaining guests & answering questions while reciting it. Assisted guests
with safety, directions, and overall Walt Disney inquiries
SKILLS