PROPERTY SYSTEMS TRAINING BULLETIN

Title:
Audience:
Date:

GM E-mail on iPhone
Owners and General Managers
May 4, 2012

W H AT S H A P P E N I N G
This training bulletin is a step-by-step guide on how to set up your GM e-mail on your iPhone.
Note: With the information below you can add your GM email to your iPhone. However, only AT&T provides
the necessary server connection to send mail from your iPhone. All other networks only allow you to receive.
Screens will vary by version.

S T E P S TO F O L L O W
1.

Click Settings.

2.

Click Mail, Contacts, Calendars.

T H E I N N O VAT I V E W E B - B A S E D
PROPERTY MANAGEMENT SYSTEM

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3.

4.

Click Add Account.

Click Other.

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5.

Click Add Mail Account.

6.

New Account screen

Name - enter the name of the account (ex. - GM).

Address - enter your email address (ex. - gm.tr350@choicehotels.com).

Password - enter your email password.

Description - enter a description of the email address (ex. - Choicehotels).

Click Save (or Next, depending on the version of iPhone you have).

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7. Make sure IMAP is Clicked

8.

Incoming Mail Server

Host Name - type propmail.choicehotels.com.

User Name - enter your user name (ex. - gm.tr350@choicehotels.com).

Password - enter your GM email password.

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9.

Outgoing Mail Server

Host Name - type cwmx.com.

Do not enter a User Name or Password

10.

Click Save (or Next, depending on the version of iPhone you have). It may take several
minutes to verify.

11.

You will get a prompt, Cannot connect using SSL. Do you want to try setting up the
account without SSL? Click No.

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12.

Click Next at the top again.

13.

Click Save when it pops up at the bottom.

14.

Click Save again and it will configure sync.

15.

You will now be back to a screen that shows your account(s). Click the
newly created GM email account.

16.

Click Account Info.

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17.

18.

You will now see the Account Info screen. At the bottom, click SMTP.

SMTP screen - click Primary Server - it should say cwmx.com.

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19.

Cwmx.com screen
Use SSL - should be OFF for the outgoing server.

Server Port - should be 25 (change the port to 25 if necessary).

20.

Click Done (upper right corner). It will take several minutes to verify.

21.

Click Account Info (top left) to go back to the previous screen.

22.

Click Advanced.

23.

Incoming Settings
Use SSL - change to ON.

Server Port - should be 993 (change the Server Port to 993 if necessary).

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24.

Click Account Info to go back to that screen.

25.

Click Done and it will verify again.

26.

Click the Home button and open your e-mail.

27.

If necessary, back out to the list of mailboxes (upper left corner).

28.

Click your newly created mailbox. You will now be able to send and receive your GM
e-mail.

Note - If you change your GM e-mail password, you will need to update the account on your phone.
DONE!

Copyright 2011 Choice Hotels International