Teaching and making training stick

Prep
Present
Follow up

1. Planning for
Training

Preparation
2. Know your
audience literacy
level, competence..
ensure if learners
are dealt with via
focusing on their
needs.
3. Make training
relevant
4. Define training
goals at the
beginning clearly
tell them why they
are being focussed
on
5. Involve their brain
get them to be
actively involved.
6. Whats in it for me
give them
motivation to learn
the topic
7. Concentrate on
learning styles of
diff people

Presentation
1. Technology what
types of
technology to use
2. Focus on learners
keep them
interested,
engaged and
active
3. Let them start
thinking thinking
allows them to
adopt the
behaviour change
Read up Kolb learning
experiential learning

Know Purpose of training

1. Behaviour change
core need
2.
Plan my approach
1. Use time
2. Ensure you cover
all you need to
convey
3. How will my [plan
fit adult learning
principles

Follow up needed to see if

behaviours have been
changed

Learners activity
Learners response
application of learning
Application at learners
worksite

Ways to get learners

thinking & reflecting techniques
1. Think pair- Share
Think and talk to
neighbour and then share
with rest of group.

4. How will I create an

emotional
5. How will this
improve the
learning of
customers

Training environment
Look at
1. Room
2. Equipment
3. Resources, money,
materials

2. Buzz groups 3 6
persons talking and
then reporting back
to the whole group.
3.
4. Clicker systems A
system which is set
up with the
presentation which
receives
information. Code
answers in. Like
typing answers in
on game shows.
Audience response
and then a poll is
taken. Used for
large crowds.
Keeps people
engaged
5. Others
Power point can be
used with clicker
system apps. Some
companys pre do
power points with
clicker systems
incorporated
Environment is key
Setting enables
interaction and
prevents
distractions
Follow up more
important than
training one key
thing to focus on
drive it home and
verify by follow up
that they got it.

Follow up
Reinforcement
Motivation follow up
do in private adults dont

like to be embarrassed
before their peers

PDCA cycle in training

Quality wheel applied to training

Plan before
Do during

Positive
reinforcement praise them when
they are doing the
right thing
Motivate them
Recognize them
Engage them
Effective coaching
get tteam of
learners to pull
together and see
the big picture.
Continuous
improvement of
the training itself
Food safety
processes analogy
Require behaviour
change
Provide resources
to support the
behaviour change
required in the
workplace ie
workplace aids,
signs in
appropriate areas,
reminders
- Appropriate
equipment &
conditions

Check/ Tests during & after

Act after to support behaviour change
Follow up re-training