CA SiteMinder 12.

0 SP2 and SP39, 14

Platform Support Matrix
Last Updated March 7th, 2014. Changes from the previous version are in green.

Table of Contents
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.

POLICY SERVER ...................................................................................................................................................................... 2

WEB AGENTS ......................................................................................................................................................................... 2
SITEMINDER AGENT FOR INTERNET INFORMATION SERVICES (IIS), R12.0 SP3 ............................................................................. 4
SDK ...................................................................................................................................................................................... 4
WEB AGENT OPTION PACK ....................................................................................................................................................... 5
MAINFRAME SUPPORT (WEB AGENT AND SDK) ........................................................................................................................... 6
64-BIT WEB AGENT AND SDK ................................................................................................................................................... 7
POLICY SERVER DIRECTORY SUPPORT .................................................................................................................................... 11
ONE VIEW MONITOR ............................................................................................................................................................. 12
FSS ADMINISTRATIVE UI ....................................................................................................................................................... 13
JVM REQUIREMENTS ............................................................................................................................................................. 13
ADMINISTRATIVE UI ............................................................................................................................................................. 14
REPORT SERVER ................................................................................................................................................................... 15
POLICY SERVER COMPATIBILITY WITH AGENTS ........................................................................................................................ 16
RSA ACE SERVER AND AUTHENTICATION MANAGER ................................................................................................................. 16
IRECORDER .......................................................................................................................................................................... 16
IPV6 SUPPORT STATEMENT .................................................................................................................................................... 16
SUPPORT FOR ARCOT ADVANCED AUTHENTICATION PRODUCTS ................................................................................................ 16
REASONABLE COMMERCIAL EFFORT STATEMENT ...................................................................................................................... 17
THIRD PARTY PRODUCTS END OF SUPPORT STATEMENT ........................................................................................................... 18
BROWSER SUPPORT .............................................................................................................................................................. 18
VIRTUALIZED ENVIRONMENT SUPPORT ................................................................................................................................... 18

1.

POLICY SERVER

Operating
System 1,3,6

Win Win
2003 2003 R2

Win
2008

Win
Win
HPUX
Red
Solaris Solaris
2008
2008
Red Hat
11.11
Hat
9
10
SP2 (64 R2 (64
5 17
6 (PA17,18
SPARC SPARC
4
bit)
RISC)
bit)

Policy Server4,
13

12.0 SP2, SP3

2.

Yes

Yes

SP3
CR3

SP3
CR2

Yes

Yes

SP2
Only

Yes

Yes

18, 23

WEB AGENTS

Operating
System 1,3,6

Win Win
2003 2003 R2

Win
2008

Win
Solaris
HPUX HPUX HPUX HPUX HPUX
Oracle
Red
Solaris
Suse
Suse Suse
Red Hat Red Hat Enterpri
2008 R2
10 Solaris 10 11.11 11.23 11.31 11.23 11.31 AIX AIX AIX
Hat
9
Linux 9 Linux Linux
6
10
10
17
17
SPARC x86
(PA- (PA- (PA- (Itani (Itani 5.3
6.1
se Linux
5
7.1
6
8
SPARC
10 8 11 8
4 17,18
6
RISC) RISC) RISC) um) um)
5

Web Agents4, 6
Microsoft IIS
6.05
7.020
SunOne/Sun
Java System RP
6.0
6.1(includes
Service Packs)
7.0 (includes
Updates/SPs)
ASF Apache RP
2.0.54 & higher

Yes
,12

Yes, 12
Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes7

SP3

2.2.x 2

Yes

Yes

SP3 CR9

Yes
Yes

SP3

SP3

Yes

Yes

Yes

Yes

Yes SP2 CR1

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Red Hat
Apache RP
2.0.46
2.0.5x

Yes

Page 2 of 18

Yes

Yes

SP3
CR1

Operating
System 1,3,6

Win Win
2003 2003 R2

Win
2008

SP2 CR1

SP3

2.2.x
IBM HTTP
Server RP
7.0

Win
Solaris
HPUX HPUX HPUX HPUX HPUX
Oracle
Red
Solaris
Suse
Suse Suse
Red Hat Red Hat Enterpri
2008 R2
10 Solaris 10 11.11 11.23 11.31 11.23 11.31 AIX AIX AIX
Hat
9
Linux 9 Linux Linux
6
10
10
17
17
SPARC x86
(PA- (PA- (PA- (Itani (Itani 5.3
6.1
se Linux
5
7.1
6
8
SPARC
10 8 11 8
4 17,18
6
RISC) RISC) RISC) um) um)
5
Yes

SP3
CR1

Yes

SP3

Yes

Yes

Yes

SP3
CR10

8.0

SP3 CR5

SP3 SP3
CR5 CR10

SP3
CR10

Domino
6.5.x
7.0 7.0.3
8.0.x
8.5.x

Yes

Yes
Yes
Yes
Yes

Yes

Yes
Yes
Yes

Yes
Yes
Yes

SP3

Yes
Yes

Yes
Yes
SP3
CR10

Yes

Yes
Yes
Yes

SP3CR0
5

8.5.3 FP1
Oracle HTTP
Server
10g (9.0.4,
Apache 1.3)
10.1.x (Apache
1.3.x)
10.1.x (Apache
2.0.x)
HP Apache
Server
2.0.5x

Yes
Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

SP3

Page 3 of 18

Yes

Yes

Yes

Yes

Yes

Yes

SP3

SP3 CR6

Yes

Yes

3.
SITEMINDER AGENT FOR INTERNET INFORMATION SERVICES (IIS), R12.0 SP3
Supports the Integrated and Classic pipeline modes, Enable 32-bit applications option (on 64-bit Windows Server versions), IIS Application Request
Routing (ARR), standalone and clustered configurations.
Operating
System 1, 6

Win 2008 Win 2008 Win 2008 R2

32-bit
64-bit
(64-bit)

Microsoft IIS
7.0
7.5

4.
Operating
System 1,3,6

SP3

SP3
SP3

SDK
Win Win
Win
2003 2003 R2 2008

Win
Win
Solaris HPUX HPUX HPUX
AIX Red Red Hat Red Hat 5 Red
Solaris Solaris
10 x86 6 11.11 11.23 11.23 AIX 6.1 10 Hat
2008 (64 2008 R2
5 17
(64-bit) Hat
9
10
17,18
bit)
(64 bit)
(PA- (PA- (Itani 5.3 10
6
4
6 17
SPARC SPARC
RISC) RISC) um)

Red Hat Oracle Suse

Suse
6 (64 bit) Enterpri Linux 9 Linux
se Linux 8
10 8
20
5

SDK
Agent APIs
Server APIs

Yes

Yes
Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

SP3
CR9

Yes

Yes

Yes

Yes

Yes

SP3
CR10

SP3
CR10

Yes

Yes

64 bit Agent API

Operating
System1,4, 6

Windows Windows Windows Solaris Solaris

2003, R2 2008 (64- 2008 R2 10
10 x86
(64-bit) bit)
(64-bit) SPARC (64-bit)
(64-bit)
6

Agent SDK 20

Yes

SP3 CR3 SP3 CR3

Yes

Yes

HPUX
11.23
(64-bit
PARISC)

HPUX HPUX AIX 5.3 AIX 6.1 AIX 7.1 Red

Red Hat 5 Red Hat
11.23
11.31
(64-bit) (64 bit) (64 bit) Hat 4 (64-bit) 17 6
(64-bit (64-bit
(64-bit)
(64-bit) 17
17,18
Itanium) Itanium)
Yes

Yes

Yes

Page 4 of 18

SP3
CR9

SP3
CR9

Yes

Yes

SP3
CR10

Oracle
Suse Linux Suse Linux
Enterprise 10 (64-bit) 11 (64-bit)
8
Linux 5 (64- 8
bit)20
Yes

SP3 CR9

Yes

5.

WEB AGENT OPTION PACK

Web Agent Option Pack 4, 6, 15

Win 2003

ServletExec ISAPI 5.0

ServletExec NSAPI 5.0
ServletExec AS 5.0
ServletExec AS 6.0
WebLogic Server 9.1, 9.2
WebLogic Server 10.0 MP1
WebLogic Server 11g
WebSphere 7.0
WebSphere 8.5
JBoss Enterprise Web Server 4.0.3
SP1, 4.2.x
JBoss Enterprise Web Server 4.2.x
Tomcat 6

Yes
Yes
Yes
SP3 CR7
Yes

Win
Win 2008
2003 R2
Yes
Yes
Yes

Solaris Solaris
Solaris 10 HPUX 11.23
9
10
x86 6
(Itanium)
6
SPARC SPARC
Yes
Yes

SP3 CR1
Yes

AIX 5.3 10

Red Hat 4 17 Red Hat 5 17,18

AIX 7.1

Yes

SP3 CR7
Yes
Yes
Yes
Yes

Suse Linux 9 8

Yes

Yes
SP3 CR7

Yes

Yes

Yes
SP3 CR7
SP2 CR1

SP3 CR2
SP3 CR2

SP3 CR3
Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

SP3 CR5
SP3 CR2

Note: The version of the Web Agent Option Pack must match the Policy Server version, including the Service Pack and CR version. In addition, if the Web Agent and Web Agent
Option Pack are installed on the same machine, they must also be the same version, including the Service Pack and CR version.

Page 5 of 18

6.

MAINFRAME SUPPORT (WEB AGENT AND SDK)

Operating System4

Suse Linux 98
for System z

Suse Linux 108 Red Hat Linux

Red Hat Linux 517 Red Hat Linux (64-bit) 517
for System z 417,18 for System z for System z
for System z

31-bit/32-bit Web
Agents4, 6

ASF Apache RP
2.0.54 & higher 3, RP
2.2 & higher3, RP

Yes

SP3
Yes

Yes

Yes

Yes

IBM HTTP Server RP

7.0
64-bit Web Agents4, 6

Yes

ASF Apache RP
2.0 & higher(64-bit)3, RP
2.2 & higher(64-bit)3, RP
Web Agent Option
Pack

SP3 CR2
SP2 CR1

ASF Tomcat
6.0 (64-bit)
SDK9, 20
V 6.0 Agent APIs

SP2 CR1
Yes

Yes

Page 6 of 18

7.

64-BIT WEB AGENT AND SDK

Windo Windows Windows
ws
2008 (64- 2008 R2
2003, bit)
(64-bit)
R2 (64bit)

Operating
System1,4, 6

Solaris Solaris
10
10 x86
SPARC (64-bit)
(64-bit)
6

HPUX
11.23
(64-bit
PARISC)

HPUX HPUX AIX 5.3 AIX 6.1 AIX 7.1 Red

Red Hat 5 Red Hat
11.23
11.31
(64-bit) (64-bit) (64 bit) Hat 4 (64-bit) 17 6
(64-bit (64-bit
(64-bit)
(64-bit) 17
17,18
Itanium) Itanium)

Oracle
Suse Linux Suse Linux
Enterprise 10 (64-bit) 11 (64-bit)
8
Linux 5 (64- 8
bit)

Web Agents

Microsoft IIS
IIS 6.0 (64-bit)
IIS 7 (64-bit) 20
IIS 7.5 (64-bit) 20
SunOne RP
Sun Java System
6.1.x (64-bit)
Sun Java System
7.0 (64-bit)
(Includes
Updates/SPs)
ASF Apache RP
2.0.x (64-bit)

Yes
Yes
Yes
Yes

Yes

SP3
CR5

Yes
SP2
CR1

2.2.x (64-bit)

SP2 CR1

Yes
Yes

SP2 CR1
SP3

Yes
Yes

Yes

SP3

Yes

Yes

Yes

Yes
SP3 CR5

Yes

Yes

SP3

IBM HTTP RP
Server
SP3
CR2

7.0 (64-bit)

SP3
CR 10
SP3
CR12

8.0 (64-bit)
8.5 (64-bit)

Yes

Domino
8.5 64 bit4
8.5.1 64 bit

SP3
CR9
SP3
CR12

SP3
CR11

SP3 CR9
Yes

SP3 CR5
4

8.5.x 64 bit
Red Hat Apache

SP3
CR1

SP3 CR5
SP3 CR7

RP

2.0.x (64-bit)
2.2.x (64-bit)
Oracle HTTP
Server
10.1.x (Apache
2.0.x)

Yes
Yes

Yes

Yes

Page 7 of 18

SP3 CR5

SP3 CR9

Operating
System1,4, 6

Windo Windows Windows

ws
2008 (64- 2008 R2
2003, bit)
(64-bit)
R2 (64bit)

11g
(Apache 2.2) (64bit)
HP Apache RP
2.0.5x (64-bit)

Solaris Solaris
10
10 x86
SPARC (64-bit)
(64-bit)
6

HPUX
11.23
(64-bit
PARISC)

HPUX HPUX AIX 5.3 AIX 6.1 AIX 7.1 Red

Red Hat 5 Red Hat
11.23
11.31
(64-bit) (64-bit) (64 bit) Hat 4 (64-bit) 17 6
(64-bit (64-bit
(64-bit)
(64-bit) 17
17,18
Itanium) Itanium)

Yes

SP3 CR9

Yes

2.2.x (64 bit)

SP3
CR10

SP3
CR10

SP3 CR3 Yes

Oracle
Suse Linux Suse Linux
Enterprise 10 (64-bit) 11 (64-bit)
8
Linux 5 (64- 8
bit)

SP3 CR2

Yes
SP3
CR10

Enterprise Jboss
Webserver
2.0 (64-bit)

Yes

23

WAOP
Tomcat 6 (64 bit)
ASF Tomcat 7 (64
bit)
Servlet Exec 6 (64
bit)
IBM WAS 7.0 (64
bit)
IBM WAS 8.0 (64
bit)
IBM WAS 8.5 (64
bit)
Fujitsu Interstage
Application Server
v9.2.0_011 (64-bit)

SP3 CR11

SP3 CR9 SP3 CR10

SP3 CR9

SP3 CR3
SP3 CR12

SP3 CR6
SP3
CR6

Yes
SP3 CR9

SP3
CR11
Yes

SP3 CR9
SP3
CR10
Yes

SP3 CR10

SP3 CR10

SP3 CR10
SP3 CR9

Yes

RedHat Jboss 5.1.2

(64-bit)

Yes

Yes

Legend:
Yes = supported for SiteMinder v12.0 release and later
RP = Reverse Proxy is supported (if this is not listed for a web server that supports reverse proxy, this configuration is not supported with the Web Agent).
Notes:
1. Windows Server Standard/Enterprise/Web Editions supported. For Microsoft Windows Server 2003 & 2008 & 2008 R2, service packs (e.g., SP1, SP2) are supported in addition to base releases
shown in the matrix. Red Hat AS, Red Hat ES, Red Hat Enterprise Linux and Red Hat Enterprise Linux Advanced Platform are supported.

2. Agent support policy for Open Source (ASF) Apache:

For Apache 1.3.x, Apache 2.0.x, Apache 2.2 CA will specify the minimum version supported. Any problems reported will be fixed on the latest version of Apache.
As Apache releases new versions, CA cannot certify the agents against those releases immediately, but will plan to test and update the minimum supported version to the
newest Apache version in a following release. Meanwhile, customers may use the most recent web agent release with the newer version of Apache. If problems are
discovered, the issues should be reported to CA Support and CA will address the issues as escalations.

Page 8 of 18

For Suse Linux Enterprise Server and Red Hat AS/ES CA will support the version of Apache bundled with the OS.
Covalent web servers will not be specifically certified. However, Covalent uses underlying ASF Apache, and claims that as long as the underlying ASF Apache version is
certified, the corresponding Covalent version of Apache should work. Any issues found using web agents with Covalent Apache will be fixed only when they can be
reproduced using ASF Apache agents.
3. Hardware requirements:
Solaris on SUN SPARC, Solaris on x86 and x64 (Intel and AMD)
SUSE Enterprise Linux on x86 and x64 (Intel and AMD)
SUSE Enterprise Linux on s390 and s390x (IBM Mainframes)
Red Hat Enterprise Linux on x86 and x64 (Intel and AMD)
Red Hat Enterprise Linux on s390 and s390x (IBM Mainframes)
HP-UX on PA-RISC 2 and Itanium
AIX on PowerPC
z/OS on IBM Mainframes
4. 32-bit/64-bit Support:
The SiteMinder Policy Server is supported as a 32-bit application that can run on the following 64-bit Operating Systems: Solaris 9, 10 Sparc 64-bit, Red Hat 4, 5, 64-bit,
Windows 2008 64 bit and Windows 2008 R2 64 bit
SiteMinder Web Agents are supported as 32-bit applications running on 32-bit web servers running on 32-bit or 64-bit UNIX and Linux Operating Systems.
The 32-bit SiteMinder Web Agent for ASF Apache 2.2 (32-bit) is supported on Windows Server 2003 (64-bit).
The 32-bit SiteMinder Web Agent for Domino 8.5 (32-bit) is supported on Windows Server 2008 (64-bit).
The 32-bit SiteMinder Web Agent for Apache 2.0 (32-bit) is supported on Windows Server 2008 R2 (64-bit).
The 32-bit SiteMinder Web Agent for IHS 7.0 (32-bit) is supported on Windows Server 2008 (64-bit).
The 32-bit SiteMinder Web Agent for IHS 7.0 (32-bit) is supported on Red Hat 6 (64-bit) with 12SP3CR5.
The 32-bit SiteMinder Web Agent for IHS 7.0 (32-bit) is supported on Suse Linux 10 (64-bit) with 12SP3CR5.
The 32-bit SiteMinder Web Agent for IHS 7.0 (32-bit) is supported on AIX 7.1 (64-bit) with 12SP3CR5.
The 32-bit SiteMinder Web Agent for IHS 7.0 (32-bit) is supported on Suse Linux 11 (64-bit) with 12SP3CR10.
32-bit Web Agents are not supported with 64-bit Web Servers; you must match the bit level of the Web Agent with the bit level of the web server.
The SiteMinder Web Agent Option Pack is a 32-bit application that can run with a 32-bit Application Server on a 32-bit or 64-bit UNIX and Linux Operating Systems
with the exception of Windows.
The 32-bit SiteMinder Web Agent for Domino 8.x (64-bit) is supported on Windows Server 2008 R2 (64-bit) with 12SP3CR5.
The 32-bit SiteMinder Web Agent for OHS 10.1.x (Apache 2.0.x) (32-bit) is supported on OEL 5 (64-bit) with 12SP3CR6.
The 32-bit SiteMinder Web Agent for Dominos 8.5.3 FP1 (32-bit) is supported on Windows Server 2008 R2 (x64) with 12SP3CR05
The 32-bit SiteMinder Web Agent for Apache 2.2.2 (32-bit) is supported on Red Hat 6.3 (64-bit) with 12SP3CR11
The 32-bit SiteMinder Web Agent Option Pack for Red Hat Jboss 5.1 (32-bit) is supported on RedHat 5 (64-bit) with 12SP3CR12
The 32-bit SiteMinder Web Agent Option Pack for Red Hat Jboss 5.1 (32-bit) is supported on RedHat 6 (64-bit) with 12SP3CR12
5. The IIS 6.0 Web Agent only supports IIS 6.0 native mode, IIS 5 isolation mode is not supported.
6. Solaris Zones:
The SiteMinder Web Agent is supported Solaris 10 sparse-root, whole-root, and global zones.
The SiteMinder Web Agent is supported on Solaris Logical Domains.
The SiteMinder Policy Server is supported on Solaris 10 sparse-root and whole-root zones.
The Policy Server is supported on the Solaris 10 global zone, as long as there are no other instances of the PS running in either sparse- or whole-root zones.
The SiteMinder Policy Server is supported on Solaris Logical Domains.

Page 9 of 18

7. Running multiple instances of the web server is supported.

8. Supported with all Suse Linux service packs. Any problems reported will be fixed on the latest service pack of Suse Linux.
9. Microsoft Virtual Server is supported as long as you are running a supported SiteMinder OS as the guest upon which SiteMinder is to be installed.
10. SiteMinder Components running on AIX LPAR are supported.
11. ISA Server 2006 is supported. The ISA Server acts as reverse proxy to the Web Agent protecting the web server. The Web Agent has been certified to run behind ISA Server
2006. Delegated Authentication is not supported.
12. Microsoft Exchange Outlook Web Access 2003 and Outlook Web Access 2007 are supported.
13. The CA Single Sign-On authentication scheme (smauthetsso) is supported for Windows, Solaris, and HPUX Policy Servers.
14. Unless otherwise stated, all 3rd party and SiteMinder components are 32-bit. 64-bit components are explicitly stated.
15. Any supported Web Agent/web server combination can front-end a supported application server listed above for the Web Agent Option Pack, provided that the application
server also supports the web server as a proxy plug-in. The Web Agent Option Pack support includes application server clustering. Please see third-party vendors support
matrix for operating system support.
16. All HP-UX PA-RISC supported components do not support FIPS (AES Encryption) or IPv6.
17. Supported with all Red Hat updates. Any problems reported will be fixed on the latest Red Hat update. Security Enhanced Red Hat Linux is supported, please see vendors
documentation for setup instructions to enable third-party processes (such as SiteMinder) to run on the system.
18. When building SiteMinder custom auth schemes, or any other custom built components, you must use GCC version 3.2.2.
19. Requires use of manual configuration steps. Please refer to Support article TEC526135
20. Prior to the release of the r12 SP3 version of the SiteMinder Web Agent for IIS, the SiteMinder Agent for IIS was an ISAPI plug-in supporting the classic pipeline mode
ONLY; integrated pipeline mode was not supported. Integrated pipeline mode was introduced with the r12 SP3 version of the Agent. See Section 3 for information about that
newer version of the IIS Agent.
21. While Policy Server is supported on Windows 2003 and 2003 R2, CA is no longer able to obtain operating system fixes from Microsoft. CA will drop support for 2003 and
2003 R2 when support for Windows 2008 R2 is introduced.
22. CA SiteMinder support for Domino 8.5 and 8.5.1 (64 bit) requires the use of this hot fix; IBM PMR 51985,756,000.
23. Web Agent Option Packs that run on WebSphere and Weblogic support the JDKs that are native to those application servers. For all other applications servers supported we
support the Sun/Oracle Java version 1.6.16 or later 1.6.xx version.
24. 64 bit SiteMinder Web agent for ASF Apache 2.2.x supports the 64 bit JBoss Enterprise Web Server v1.0

Page 10 of 18

8.

POLICY SERVER DIRECTORY SUPPORT

DIRECTORY4

SunOne LDAP Directory 6

Sun Java System Directory Server EE 3
Novell eDirectory
Microsoft Active Directory (AD) 7
Microsoft Active Directory in Application Mode
(ADAM) 7
Microsoft Active Directory Lightweight Directory
Services (LDS) 7
Microsoft AD Global Catalog 7
Microsoft SQL Server 1, 7

MySQL Enterprise Server

Oracle Internet Directory
Oracle Directory Server Enterprise Edition
(previously known as Sun Java System Directory
Server EE)
Oracle RDBMS
Oracle RAC
OpenLDAP
Domino LDAP

IBM Tivoli Directory Server

Critical Path (IDS)

Siemens DirX
CA Directory Server

VERSION NUMBER
5.2
v6.x
7
8.8.x
Win 2003, 2003 R2
Win 2008
Win 2008 R2
Win 2003 (ADAM 1.x)

POLICY
STORE6
Yes
Yes
SP2 CR1
Yes
Yes
Yes
SP3
Yes

Win 2008 (LDS)

Win 2008 R2 (LDS)
Win 2003
SQL 2005, including cluster
SQL 2008, including cluster
SQL 2008 R2 including cluster
SQL 2012 8
5.1
10g R1 (10.1.4.0.1 and higher),
10g R2, 10g R3
11g
11gR1
11g, 11g R1, 11g R1 SP1

Yes
SP3 CR2

10g R2
11g, 11g R25
10g R2
11g, 11g R25
2.3.x
2.4.x
5.x, 6.0, 6.5
7
8
6.0
6.1
6.2
6.3
4.2
4.2.5
6.0D00, EE 2.0
8.0
12 SP1
12 SP2

Yes
Yes
Yes
Yes
Yes
SP3 CR9

Yes
SP3
SP3 CR8
Yes
SP3
Yes

SESSION
STORE

Page 11 of 18

PASSWORD
SERVICES
Yes
Yes
SP2 CR1
Yes
Yes
Yes
SP3
Yes

ADMIN UI EXTERNAL
AUTH/STORE
Yes

Yes
SP3 CR2
Yes
Yes
SP3
SP3 CR8
Yes
SP3
Yes

Yes
SP3 CR2

Yes

Yes
SP3
SP3 CR8

Yes
SP3
SP3 CR8

SP3
Yes

Yes

SP3
Yes
SP2 CR1

SP3
Yes
SP2 CR1

SP3
Yes

Yes
Yes
Yes
Yes
Yes
SP3 CR9
Yes
Yes
Yes
Yes
Yes
SP2 CR1
SP3 CR9
Yes
Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
Yes
SP3 CR9

Yes
Yes
Yes
Yes

Yes
Yes
SP2 CR1
SP3 CR9
Yes
Yes
Yes
Yes
Yes
Yes

Yes

Yes
Yes
SP2 CR1
Yes
Yes
Yes
SP3
Yes

Yes
SP3
SP3 CR8
Yes
SP3

SP3
Yes
SP2 CR1

Yes
Yes
SP2 CR1
SP3 CR9
Yes
Yes
Yes
Yes
Yes
Yes

USER STORE

Yes
Yes
Yes
Yes

Yes
Yes
Yes
SP3
Yes

SP3 CR9

Yes
Yes

CA LDAP Server for z/OS (ACF-2)

CA LDAP Server for z/OS (TopSecret)
CA LDAP Server for z/OS (RACF)
CA LDAP Server for Z/OS (ACF-2)
IBM DB2 UDB
Red Hat Directory Server

RadiantOne Virtual Directory Server (VDS)

12 SPx
12
12
R 15
R 15
9.5
7.1
8.0, 8.1
8.2
4.5

Yes

Yes
Yes
Yes
Yes
Yes

Yes

Yes
Yes
Yes
SP3 CR1
SP3 CR5
Yes
Yes
Yes
Yes
Yes

Yes

Yes

Yes
Yes
Yes

Notes:
1. Supported only on Windows
2. Includes support for Directory Proxy
3. For information on SiteMinder Policy Stores multi-master replication mode support, please see the Product Documentation.
4. For SiteMinder r12.0 SP2 & SP2 CR1 support for Oracle 11g database (including RAC) requires the use of the SiteMinder ODBC upgrade kit. Please see solution ID RS20803
on the CA Support site. Beginning with SiteMinder r12.0 SP3 support is provided by drivers included with Policy Server and the upgrade kit is no longer required.
5. When Sun Directory Server is on the same machine as an r12 SP2 or higher Policy Server on Windows, version 5.2 Patch 6 is required in order for the SiteMinder Console to
start.
6. For Microsoft Windows Server and for Microsoft SQL Server, service packs (e.g., SP1, SP2) are supported in addition to the base releases shown in the matrix. For SQL Server
the following editions are supported: Standard Edition One, Standard Edition, and Enterprise Edition.
7. Oracle Internet Directory 10g (10.1.4.0.1) is the minimum version required due to the requirement that SiteMinder r12.x policy servers need (directory) server side.
8. MS SQL 2012 Server running in MS SQL 2008 Mode (Compatibility Level 100)

9.
ONE VIEW
MONITOR
IIS 6.0
IIS 7.0
IIS 7.5
Sun Java 6.0/6.1
Sun Java 7.0
ASF Apache 2.0
ASF Apache 2.2

ONE VIEW MONITOR

Win2k3

Win2k8

Win 2K8 R2

Sol 9/10

Red Hat 4/5

SE 5.0, 6.0 AS
SE 6.0 AS
SE 5.0 AS
SE 6.0 AS

SE 5.0 AS
SE 6.0 AS
SE 5.0 AS
SE 6.0 AS

SE 5.0 ISAPI,
SE 6.0 AS
SE 6.0 AS
SE 6.0 AS

Page 12 of 18

10.

FSS ADMINISTRATIVE UI

FSS Administrative UI
(Applet)
Web Servers

Web Browsers

11.

SUPPORTED VERSIONS
Windows: IIS 6.0, IIS7.0 (classic pipeline mode only), IIS 7.5 (classic pipeline mode only
as of SP3 CR3) , ASF Apache 2.2
Solaris: ASF Apache 2.2, SunOne/Sun Java System 6.0, 6.1, Sun Java System 7.0 as of SP3
r12.0 SP2: HPUX: HP Apache 1.3.28, HP Apache 2.0, SunOne/Sun Java System 6.0, 6.1
Red Hat: ASF Apache 2.0.x, SunOne/Sun Java System 6.1, ASF Apache 2.2 and Sun Java
System 7.0 as of SP3.
Internet Explorer and Firefox

JVM REQUIREMENTS

Policy server JVM

Java Runtime Environment 1

r12.0 SP2: Sun/HP 1.5.0_03 (32-bit only) and above (1.5.x series only).
r12.0 SP3: Sun 1.6.0_16 (32-bit only) and above (1.6.x series only).

Scripting Interface 2
Operating Systems

SDK JDK REQUIREMENTS

Web Agent APIs (32-bit)
Policy Server APIs (32-bit)
Web Agent APIs (64-bit)

Notes:
1.
2.

Windows 2003, 2003 R2, 2008

Solaris 9, 10
r12.0 SP2: HPUX 11.11
Red Hat Enterprise Linux 3.0, 4.0, 5.0
r12.0 SP2: Sun/IBM/HP 1.5.0_01 (32-bit only) and above
r12.0 SP3: Sun 1.6.0_16 and IBM/HP Java 1.6
r12.0 SP2: Sun/IBM/HP 1.5.0_01 (32-bit only) and above
r12.0 SP3: Sun 1.6.0_16 and above (1.6.x series only).
r12.0 SP2: Sun/IBM/HP 1.5.0_01 (64-bit only) and above
r12.0 SP3: Sun 1.6.0_16 and IBM/HP Java 1.6 and above.
r 12.0 SP3:Sun 1.7.0_05 and above

JDK is required (as opposed to JRE) on Policy Server to support features found in the Policy Server Option Pack, which is now installed with Policy Server automatically. For r12.0 SP2: the
Policy Server Option Pack is not supported on HP-UX for use with the Web Agent Option Pack to enable federation.
SiteMinder r12.0 SP2 & SP3 ship with ActiveState Perl 5.8 on Windows and Solaris. The Scripting Interface is only supported with this version.

Page 13 of 18

12.

ADMINISTRATIVE UI

APPLICATION SERVER

VERSION/OPERATING SYSTEM

Admin UI with embedded application

server (recommended approach)

Windows 2003 R2, (32-bit)

Windows 2008 (32-bit)
Windows 2008 (64 bit) (From SM r12 SP3 CR3 onward)
Windows 2008 R2 (64 bit) (From SM r12 SP3 CR3 onward)
Solaris 9, 10 (SPARC)
Red Hat 4 (32-bit) and 5 (32-bit and 64-bit)
Red Hat 6 (64-bit) with 12SP3CR9
4.2.3: Windows 2003 R2, Solaris 9, 10, Red Hat 4, 5
9.2.x: Windows 2003 R2, Solaris 9, 10
9.2: Windows 2008 (32 bit) as of SP3 CR6

JBoss Enterprise Web Server

WebLogic

Notes:
1. Customers upgrading from SP1 will be continued to be supported on their external Object Stores as noted on the SP1 platform support matrix.
JBoss Enterprise Web Server 4.0.5 is supported for SP1 upgrades only.

Page 14 of 18

13.

REPORT SERVER

REPORT SERVER OS

DATABASE VERSION
Microsoft SQL Server 2005

Windows 2003 R2

Windows 2008 32 bit

Oracle 10g R2
Embedded MySQL (recommended
approach)
Microsoft SQL Server 2005

DATA CONNECTOR
Microsoft ODBC MDAC 2.8
Microsoft ODBC SNAC (Native Client)
Oracle Net Client 10.2

Microsoft ODBC MDAC 2.8

Microsoft ODBC SNAC (Native Client)

Microsoft SQL Server 2008 R2

Microsoft ODBC SNAC (Native Client)

Oracle 10g R2

Oracle Net Client 10.2

Solaris 9, 102

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Microsoft ODBC MDAC 2.8

Microsoft ODBC SNAC (Native Client)

Microsoft SQL Server 2008 R2

Microsoft ODBC SNAC (Native Client)

Oracle 10g R2

Oracle Net Client 10.2

Yes

Yes
Yes

Yes
Yes
Yes

Embedded MySQL (recommended

approach)

Yes
Yes

R12 SP2
R12 SP2
SP3 CR8
SP3 CR9
SP3 CR8

SP3 CR9
SP3 CR9
SP3 CR9
SP3 CR9

Yes

Oracle Net Client 10.2

VERSION OF
SITEMINDER
R12 SP2

SP3 CR8

Yes

Microsoft SQL Server 2005

Embedded MySQL (recommended

approach)
Microsoft SQL Server 2005
Oracle 10g R2

AUDIT
STORE

Yes

Embedded MySQL (recommended

approach)

Windows 2008 64 bit

REPORT SERVER REPORT

(CMS) DATABASE

Yes

R12 SP2
R12 SP2

Notes:
1. If using Microsoft SQL Server or Oracle for your Report Server database, the same database type must be used for both Report Server and Audit. For example, Microsoft
SQL Server cannot be used for Audit if Oracle Database is being used for Report Server. If using My SQL (embedded, recommended approach) for your Report Server
database, Oracle is supported as Audit Store.
2. Report Server is supported as a 32-bit application on Solaris 10 64-bit ONLY. The Oracle Net client must be 32-bit.

Page 15 of 18

14.

Policy Server r12.0 SP2 & SP3 support previous versions of Web Agent, Secure Proxy Server (SPS), ERP Agent, ASA Agent, and SAML Affiliate Agent with the
following caveats:
o 6.x versions of Web Agent, SPS, ERP Agent, ASA Agent, and SAML Affiliate Agent and 5.x versions of ERP Agent do not support IPv6 or FIPS Mode (can
only connect to 12.x Policy Server in FIPS Compatibility Mode).
o Web Agent, SPS, ERP Agent, ASA Agent, and SAML Affiliate Agent versions prior to r12.0 SP3 cannot be installed on the same machine as an r12.0 SP3 or
higher Policy Server.
Beginning with r12.0 SP3, Web Agents at a higher CR (cumulative release) number are supported with Policy Servers at lower CR number provided both are the same
Service Pack.
The version of the Web Agent Option Pack must match the Policy Server version, including the Service Pack and CR version. In addition, if the Web Agent and Web
Agent Option Pack are installed on the same machine, they must also be the same version, including the Service Pack and CR version.

15.

POLICY SERVER COMPATIBILITY WITH AGENTS

RSA ACE SERVER AND AUTHENTICATION MANAGER

RSA ACE Server 6.0, 6.1 and RSA Authentication Manager Server 7.1 are supported with Windows Server 2003 Policy Servers (using RSA Authentication Agent 6.1.2 for
Microsoft Windows).
RSA ACE Server 6.0, 6.1 and RSA Authentication Manager Server 7.1 are supported with Solaris 9, 10 and Red Hat 4 and 5. Policy Servers (using RSA Authentication
Agent API 6.1 for C).
Starting with SiteMinder r12 SP3 CR6, RSA Authentication Manager 7.1 is supported with the SiteMinder Policy Server running on Windows Server 2008 (x86, 32 bit)
Starting with SiteMinder r12 SP3 CR12 RSA Authentication Manager 8 is supported with Windows 2008 R2, Windows Server 2008 (x86, 32-bit), Solaris 10 (32-bit), RHEL
5.x (32-bit) Policy Servers.
Starting with SiteMinder r12 SP3 CR09 RSA Authentication Manager 8 is supported with Windows 2008 SP2 (32-bit) Policy Server.

16.

IRECORDER

iRecorder with Oracle 9i is supported.

iRecorder is not supported on Windows 2008 and later.

SiteMinder Policy Server on Windows, Solaris, and Red Hat offers IPv6 support for communication from and to Web Agents (subject to IPv6 support by OS/web server
vendor).
SiteMinder Policy Server on Windows does not support IPv6 for the purpose of connecting to the policy, user, session, key, and/or audit stores.
SiteMinder Policy Server on Windows, Solaris, and Red Hat offers IPv6 support for communication from and to the SiteMinder Admin UI running either on any of its
supported application server platforms.
SiteMinder Policy Server, on Solaris or Red Hat, Data Direct drivers, does not support Oracle databases over IPv6 for Policy Stores, Key Stores, Session stores, and Audit
Databases.

17.

18.

IPV6 SUPPORT STATEMENT

SUPPORT FOR ARCOT ADVANCED AUTHENTICATION PRODUCTS

SiteMinder 12.0 SP2 and SP3 are supported with Arcot WebFort Authentication Adapter 1.0 and WebFort 5.4.0.

Page 16 of 18

SiteMinder 12.0 SP3 is supported with Arcot Adapter 2.1 with WebFort version '5.4.1.2 and Arcot: Adapter 2.1.6 with WebFort version 6.0.1.1
SiteMinder 12.0 SP3 is also supported with Arcot Adapter 2.2 with WebFort version 6.2.x and Riskfort 2.2.6
SiteMinder 12.0SP3 CR2 and later are supported with Arcot WebFort Authentication Adapter 2.2.1 and WebFort 6.2.x
SiteMinder 12.0- SP3 CR2 and later are supported with Arcot Adapter 2.2.1 with RiskFort version 2.2.6
SiteMinder 12.0- SP3 CR2 and later are supported with Arcot A-OK Console version 2.10 and Adapter 1.2.1

19.

REASONABLE COMMERCIAL EFFORT STATEMENT

CA Technical Support will make a reasonable commercial effort to troubleshoot and/or resolve customer support requests that involve the use of currently supported
versions of CA SiteMinder on or with unsupported platforms as follows:
o

CA Technical Support will accept support incidents (support requests) involving a software platform of a combination of software platforms that is not officially
supported per the then-current CA published platform support matrices. CA will troubleshoot the issue up to the point that CA has reason to believe that the
problem is related to the use of software that is not specified in a then-current platform supported matrix. At such point, CA shall require that the customer
reproduce the problem on a fully supported combination of platforms before CA proceeds in troubleshooting the incident.

Linux Reasonable Commercial Effort Statement

This Support Statement applies to CA SiteMinder that offers documented support for one or more Linux Reference Platforms.
CA strives to meet our clients diverse and ever changing needs. CA products support and manage many of today's leading platforms, operating
systems and applications across the IT enterprise.
A Linux Reference Platform is a specific version of a particular Linux variant, such as Red Hat Enterprise Server 5/6, which is used in CA development,
QA, and Support, and is documented as a supported environment in which to run CA SiteMinder.
To verify the Linux Reference Platforms supported for CA SiteMinder , review the system requirements section of the respective product
documentation, or check with CA Support.
Many of our clients use variants of the Linux operating system as their production operating system platform, for example Oracle Enterprise Linux,
SUSE, etc.
Some of those Linux variants claim compatibility (compatibility modes) with CA SiteMinder supported Linux Reference Platforms.
Note: CA does not test every possible configuration of CA SiteMinder running on the many Compatible Linux Variants available and cannot certify
specific client configurations.

Page 17 of 18

To facilitate a quick resolution and isolate the root cause of any potential product issue encountered running on Compatible Linux Variants, CA is
establishing the following support protocol for CA SiteMinder operated in these environments:
o
o
o
o

o
o

20.

THIRD PARTY PRODUCTS END OF SUPPORT STATEMENT

When a third party product reaches the end of its primary or mainstream support, CA will no longer provide support for that third party product or any SiteMinder components
that interoperate with the third party product. Third party products under extended vendor support are not supported by CA. Examples of third party products are: web server,
application server, operating system, directory, database, etc.

21.

The current GA version of a Linux Reference Platform and the prior major version of that environment are supported. Any exceptions will be noted in
respective product documentation.
The client is responsible for properly configuring their Linux Variant to be compatible with a Linux Reference Platform supported by CA SiteMinder.
The client is responsible for having an active maintenance agreement for both their CA SiteMinder and for the Compatible Linux variant.
While CA does not require that clients recreate each issue on a Linux Reference Platform before contacting support, we can request that the client
diagnose and troubleshoot specific issues without the Linux Variant "variable" through reproducing the issue on the Linux Reference Platform. CA will
only do this when we have reason to believe the issue is directly related to the Compatible Linux Variant environment.
While functional problems are rare under Compatible Linux Variants, problems may occur related to the third-party components embedded in
applications, and those embedded products support of Compatible Linux Variants may be limited or unavailable. Diagnosis and resolution of this class
of problem may require the client to return to a Linux Reference Platform.
Compatible Linux Variants are diverse; CA may require extra time to understand, collect data, troubleshoot and possibly reproduce reported issues.
If CA Support cannot directly identify the root cause as a CA or a Compatible Linux Variant issue, client can open a support issue with their Compatible
Linux Variant vendor and any other necessary third-party vendors to expedite the resolution of the issue. CA, the vendor(s), and the client will work
together toward a quick resolution where there business relationship mechanism to do so. CA, Novell, and many other software vendors belong to
the Technical Support Alliance Network (http://www.tsanet.org) that may be engaged by either CA or the Compatible Linux variant vendor if and
when the need for a third-party arises as long as active maintenance exists for the CA and third party vendors product. Note if the customer does not
have a Vendor support agreement for the Linux variant, there is no third party CA may work with.
Any known issues with running CA SiteMinder on specific Compatible Linux Variants will be noted in the respective product documentation.

BROWSER SUPPORT

Browser support: SiteMinder supports any browser that supports HTTP 1.x requests, HTTP cookies, and where appropriate SSL/TLS.

22.

VIRTUALIZED ENVIRONMENT SUPPORT

SiteMinder follows the general CA Policy for Virtualization noted here https://support.ca.com/irj/portal/phpsupcontent?techDocAccess=N&contentID=189545

Page 18 of 18