04/06/15

To: Whom it may concern

I am very pleased to write this letter of recommendation for Lauren Franklin. I have worked with
many students in my teaching career, and Lauren stands out among them. Lauren was an
outstanding example of what a student learning about Emergency Medical Services should be.
Lauren provided a great example of what other students could look to so they too could
succeed in the EMT Program. She was diligent in her studies and consistently worked well with
all of the other students in the program. Lauren was mentioned frequently by staff at the hospital
and within the EMS department as being a team player, and someone who never avoided a duty,
but rather looked for opportunities to learn and grow, as a healthcare provider.
Lauren maintained a great attitude throughout the program, and easily adapted to dealing
with people she was meeting for the first time. Her communication and inter-personal skills are
skills that I will look to instill into future students.
In closing, I would like to say that when Lauren Franklin graduates from the MGH School of
EMT, I believe she truly has promise working in the healthcare or customer service industries
based on the behaviors she exhibited throughout the EMT Program. I believe she would be a
tremendous asset to any agency or company with which she works.

Sincerely,

Tara Armatti
UPHS School of EMT
Course Coordinator