SAFE AND HAPPY NEW YEAR

SAFETY IS OUR GOAL...

WHATS YOURS?

OHSC Inc. www.ohsconsultants.ca

P-519-758-0146 F-519-753-5332

-AN ATTITUDE FOR ACCIDENT PREVENTIONBUILDING A SAFETY CULTURE

Presented By: Chet Ramphal-CRSP,CHSC,DOHS,COHS,COSS

OHSC Inc. www.ohsconsultants.ca P-519-758-0146 F-519-753-5332

TO UNDERSTAND HOW THE

IRS

ATTITUDE

SAFETY
CULTURE

BEHAVIOUR

OHSA
Work together

BASIC SAFETY PHILOSOPHY

Every incident can be avoided.

No job is worth getting hurt for.
Every job will be done safely.
Incidents can be managed.
Most importantly safety is
everyones responsibility.

SAFETY IS A STATE OF MIND -- ACCIDENTS ARE AN ABSENCE OF MIND

Hurt at Work
You've carefully thought out all the angles.
You've done it a thousand times.
It comes naturally to you.
You know what you're doing, its what
you've been trained to do your whole life.
Nothing could possibly go wrong, right ?
Safety starts with "S" but begins with "YOU"

Think Again!

Think smart before you start.

Rights of Workers
Right To Know

Right To Refuse

Right To Participate

What do you know about the IRS?

IRS

WHAT IS THE OVERALL FRAMEWORK OF IRS?

WHOS WHO IN THE IRS?

Who Are The Major Players Of The IRS?

Who Are The Minor Players Of The IRS?

CONNECTING IRS TO ERS

IRS

Overall Framework
OF IRS

OHSA

ERS

Whos Who in the IRS?

Major Players
Supervisors

Workers

Employers
Directors
&
Officers

JHSC

Whos Who in the IRS?

Minor Players

Visitors

Suppliers

Contractors

Linking The IRS To The ERS

If the IRS does not appear to be working well, the
Internal Auditors are supposed to draw the attention
of the ERS to the problem.
Routine
Inspections

Complaints

Refusals

Investigations

JHSC Failures

JHSC Disputes

Attitudes vs. Behaviour

Positive attitudes have positive influence on safety
Attitudes Are Subjective
Hard to Measure
Hard to Change

Pinpointed Behaviours Are

Measurable
Observable
Reliable

Activators
A person, place, thing or event that
happens before a behaviour takes
place that encourages you to
perform that behaviour.
Activators only set the stage for
behaviour or performance - they
dont control it.

Examples of Desirable Behaviour

Examples of Undesirable Behaviours

The Three Types Of Consequences

Reinforcement

Punishment

Neutral Consequences

SAFETY CULTURE
Safety requires strong commitment from the top.

You will achieve the level of safety that you

demonstrate you want to achieve.

Take a moment and

rate your organizational
Quiet
Equal

Safety Culture

Transparent

Integrated

WORLD CLASS

Progressive

Be honest about it.

Line/Staff
Quick Fix
Conflict

High
Insurance Excessive
Employee
Statutory
Costs Losses Relations Litigation
Ignorance

SWAMP
Safety Without Any Management Process

Symptoms
Behaviors/ Committees

Traditional

Perhaps somewhere
in between?

SWAMP
(Safety Without Any Management Process)
SAFETY RESPONSIBILITY: Not Recognized/Rejected
PERCEIVED: As a Burden
MANAGEMENT CHARACTERISTICS:

Accidents are Accepted

Based
Production Compromised by Safety
Planning - Minimal; Reactive; Short Term
Adversarial Relationship - Ops vs Safety
Lacking HR Policies/Procedures

Negative Business Impact

Statutory Ignorance

One Way Communication Fear

My Way or The Highway

Make Do/Make Fit Approaches
Minimal Employee
Involvement/Interaction

ORGANIZATIONAL IMPACTS
Excessive Losses
Poor Employee Relations
High Insurance Cost

Blame Others

Poor Incident Rates-- High Frequency/ High Severity

OSHA Citations/Repeat Violations

Them vs Us(Labor vs Management)

Employee Complaints

No Company Loyalty

Morale Very Low

TRADITIONAL
SAFETY RESPONSIBILITY: Not Understood PERCEIVED: As a Cost
MANAGEMENT CHARACTERISTICS:
Accidents are Excused Away
Programs/Campaigns - Short Lived
Recognized Problems - Unwilling/Unable to Solve Go Through Motions
Fix the Symptoms, Not the Cause
Not Quite Sold - Willing To Go Halfway
Line Accountability Lacking Inconsistent
Expect Safety Department to Run Safety
ORGANIZATIONAL IMPACTS
Quick Fix Programs

Reactive Management - Find It/Fix It

Set up for Failure

Supervisors Ignore /Employees Reject

Repetitive Conditions And Problems

WORLD CLASS
SAFETY RESPONSIBILITY: Line Management Owned/Driven
PERCEIVED: As a Good Business Investment
MANAGEMENT CHARACTERISTICS:
Accidents Are Intolerable - There Are No Excuses Safety Isnt Safety - Its Management
Employee Centred Decisions
Effectiveness
Communication - Informal, Open, Encouraged
Planning - Long Term - 3 to 5 Years
Responsibilities & Expectations - Clearly Defined And Accepted
Efforts Closely Measured and Responded To Management Personnel are Personally Involved
Line Accountability is Standard Practice
Safety Has a Sense of Urgency
ORGANIZATIONAL IMPACTS
Positive
Business Impact

Good
Employee Relations

More Business

Employee Morale High

New Business

Safety Integrated
To Production
Employees Promote The Company

ACHIEVING A CULTURE

PREREQUISITES
Strong commitment from top management.
Good safety program.
Established safety culture.
Safety accountability in place.

DEFINING AND COMMUNICATING

THE NEED FOR CHANGE

What are the internal and external

drivers for the change?
Why must this change take place?
How will the organization benefit from
this change?
Safety is as simple as ABC...Always Be Careful.

WHAT ARE THE KEY DRIVERS?

CULTURE CHANGE
Defining and communicating the need
for change.
Employee Participation.
Assessment and Feedback.
Strategic Planning.
Training.

EMPLOYEE PARTICIPATION
Provides input to management.
Shared vision. (IRS)
Report unsafe conditions/acts.

CONTRACTOR IN A SAFETY CULTURE

Screened and selected.

Viewed as partners.
Performance is measured.
Established accountabilities.
Must fit/accept the culture requirements.

SIGNS OF CULTURE CHANGE

True management commitment.

Reduced injury rates.
Changes in employees attitudes to safety.
Heightened participation by employees.
Near miss reporting increase.
More conversations regarding safety.
Employee morale is high.

HOW CAN WE GET THERE?

Long term achievement/commitment is a
product of day to day efforts.
Consistentancy.

Coincident or Not ?
If,
ABC D EFGHI J K L M N O PQ R S T U V W X Y Z
Equals,
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
Then,
K + N + O + W + L + E + D + G + E
11 + 14 + 15 + 23 + 12 + 5 + 4 + 7 + 5

96%

H + A + R + D + W + O + R + K
8 + 1 + 18 + 4 + 23 + 15 + 18 + 11 = 98%
Both are important, but the total falls just short of 100%
But,
A+T +T + I+T + U +D+E
1 + 20 + 20 + 9 + 20 + 21 + 4 + 5 = 100%
Safety really is about attitude. Make 100% Safe Behavior your choice
both ON and OFF the job

 2009 OHSC Inc.

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OHSC Inc. www.ohsconsultants.ca P-519-758-0146 F-519-753-5332