Procedure for Control of

Nonconforming Products
Document No. QP-NCP
Rev
00

Effectivity Date
01 June 2014

Reviewed by
Prepared By
Approved By

Page 1 of 2

1.0. OBJECTIVE
To ensure that all non-conforming products are properly identified, documented, evaluated,
segregated, and disposed.
2. SCOPE
This procedure covers non-conforming products during delivery of raw materials received and regular
inspection of work items.
3.0 RESPONSIBILITY
1. All Departments responsible for proper identification, segregation, evaluation of the nonconforming product
.
2. QMR
- monitors and ensure that the companys quality management system is
effectively implemented.
3. IQA Team
- checking and monitoring the effective implementation of the companys QMS
and ensure that this procedure is being followed.
4.0 DEFINITION OF TERMS
4.1. Non-Conforming Products these refer to raw materials delivered, in-process and
finished work items that do not conform to the requirements.
5.0 PROCEDURE DETAILS
5.1 Process Flow
Activity

Start
Identify/Segregate/ label
Non-conforming
Products/Work Items
Return to supplier or Rework
job/work items

Responsibility

Interface

Details

Project
Manager/Engr.
Materials
Engineer/
Requestor/Wareho
use Personnel

Delivery
Records
Inspections
Regular
Inspection

Project
Manager/Engineer
Materials Engineer

Inform
Requestor/Purchaser
Fill-up
F-CPA-01
For Nonconformance

Client
Materials Engineer
Project Manager /
Engineer

ASTM
/ASHTO
Standards
Test reports

Project Engr. / Manager /

Materials Engineer / Requestor
and/or Warehouse Officer
identifies, documents, evaluates
and segregates non-conforming
products/work items by using
Nonconformity / Discrepancy
Report
Non-Conforming products are
properly labeled by to indicate the
words Rework or Failed to
prevent from unintended use. Nonconforming products are properly
handled and return to supplier, if
necessary. Initiate Corrective
Actions, Rework the job/work
items.
Re-inspect/evaluate the nonconforming raw materials or work
items. If it can still be reprocessed,
then proceed to the next process.
If it failed, then undertake
corrective actions.

Re-inspection /
Evaluation

Failed
Passed
Next process/step

End

Go to next process or
job/work items.

Procedure for Control of

Nonconforming Products
Document No. QP-NCP
Rev
00

Effectivity Date
01 June 2014

Reviewed by
Prepared By
Approved By

Page 2 of 2

5.1 Project Engr. / Manager / Materials Engineer / Requestor and/or Warehouse Officer identifies,
documents, evaluates and segregates non-conforming products/work items by using
Nonconformity / Discrepancy Report.
.
5.2 Non-Conforming products are properly labeled by to indicate the words Rework, reject,
Damage or Failed or any identifying marks to prevent from unintended use. Non-conforming
products are properly handled.
5.3 Quality Control Officer or Materials Testing Engineer segregates Non-conforming products and
store it in a designated area for Non-conforming products.
5.4 General Manager / Project Manager approves the disposition of Non-conforming products.
5.5 All customer complaints / customer feedback are thoroughly evaluated and the corrective
actions shall be done and recurrence shall be prevented.
5.0 REFERENCE DOCUMENTS/RECORDS
5.1
5.2
5.3

Non-Conformity Report / Discrepancy Report

Customer Feedback
Minutes of the Management Review