About JetPrivilege + Benefits and Privileges

About JetPrivilege
5 Membership Tiers
Blue:

Base tier

Blue Plus:

After accumulation of 5 Tier Points or 7,500 Tier JPMiles in any six month time-frame. Blue Plus tier is reviewed
only for an upgrade and the tier will not change to Blue

Elite Tiers:

Silver, Gold and the exclusive Platinum created especially for our most frequent flyers

Membership Cards / Pack

Members will receive a new card at their preferred mailing address recorded in the account within 3-4 weeks of tier change.
Blue: On upgrading to the Blue Plus tier. However, Blue members can login into their JetPrivilege account online and print a card
Blue Plus: On earning 5 Tier Points or 7500 Tier JPMiles. With the Blue Plus tier, the member can enjoy an added benefit - No
Downgrade, which means the tier will be reviewed only for an upgrade to Silver, Gold or Platinum status
Elite tiers - Silver, Gold and Platinum: On completion of the required Tier Points or Tier JPMiles. A welcome pack containing the
new membership card, baggage tags and voucher(s) will be sent. For details on upgrade vouchers and baggage tags please visit
the Upgrade Vouchers section of this document - page 30 - 32
While the elite tier is valid for a period of 12 months from the date of attainment, the membership card will have an extended
validity of one extra month (13 months). This ensures that the member does not miss out on any benefits till the new card reaches
him/her
In case of a tier upgrade the member can enjoy the benefits by simply quoting the JetPrivilege membership number till he/she
receives the new card
Members can replace or print a card online. Alternatively they can place a request with JetPrivilege Service Centre in writing. 500
JPMiles will be charged towards replacement

Jet Airways (I) Ltd.

About JetPrivilege
Dynamic Tier Review DTR
Unique to Jet Airways, DTR is an award winning, multi-period and multi-criteria-based tier review. It has no precedent anywhere in
the world. With DTR, upgrade to the higher tier is quicker and tier renewal is easier.
DTR evaluates a member's tier based on Tier Points and Tier JPMiles. Tier Points and Tier JPMiles are those earned on qualifying Jet
Airways, JetKonnect and Jet Airways codeshare flights. Also get rewarded with additional Tier Points and Tier JPMiles for flights in First
Class and Premire. Any classes not listed in the tables below will not be eligible for earning Tier Points and Tier JPMiles.
Tier Points
On Jet Airways, JetKonnect and Jet Airways codeshare flights
Jet Airways and JetKonnect

International

Cabin

Codeshare
International

Within India

Flights

First Class

N/A

Premire

Economy

Jet Airways (I) Ltd.

About JetPrivilege
Tier JPMiles
Earning on Jet Airways (Effective August 01, 2014)

Cabin
First Class
Premire

Class of travel

TPM less than or equal to 500

TPM 501 and above (% of TPM)

F, A

NA

100% + 100% Cabin Bonus

C, J, Z, I, P

750

100% + 50% Cabin Bonus

S, K, H, V, O, W

500

100%

B, G

375

75%

Y, M, T, U, N, L, Q,
Economy

Earning on JetKonnect (operated under the 9W code) (Effective August 01, 2014)

Cabin
Premire

Class of travel

TPM less than or equal to 500

TPM 501 and above (% of TPM)

C, J, Z, I, P

750

100% + 50% Cabin Bonus

S, K, H, V, O, W

375

75%

B, G

250

50%

Y, M, T, U, N, L, Q,
Economy

Jet Airways (I) Ltd.

About JetPrivilege
Earning on JetKonnect (operated under S2 Code) (Effective August 01, 2014)

Cabin
Premire

Economy

Class of travel

TPM less than or equal to 500

TPM 501 and above ( % of TPM)

C, J, P
W, Y, U, K, S, H,

750

100% + 50% Cabin Bonus

G, R, I

375

75%

Z, V

250

50%

E, X, N, Q, M, O,

Earning on Jet Airways Codeshare flights operated by Partner Airlines

Cabin
First Class
Premire

Class of travel

% of Base Miles (TPM )

F, A

100% + 100% Cabin Bonus

C, J, Z, I, P

100% + 50% Cabin Bonus

Y, M, T, U, N, L, Q,
Economy

S, K, H, V, O, W

100%

B, G

75%

JetPrivilege programme uses Minimum JPMiles and Ticketed Point Mileage (TPM) as the basis for crediting JPMiles for flight activities
undertaken on Jet Airways and JetKonnect.
For codeshare flights operated by other airlines, where Jet Airways is the marketing carrier, flight activities are credited based on
the Ticketed Point Mileage (TPM).
The number of Base JPMiles (TPM - Ticketed Point Mileage) earned is the direct travelled distance between the origin and
destination city-pair.
Tier JPMiles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMiles
For the Base JPMiles (TPM) you earn on different sectors, please visit the Mileage Calculator section on jetairways.com

Jet Airways (I) Ltd.

About JetPrivilege
Tier Upgrade
6 month Fast Track upgrade: On a daily basis, DTR looks at Tier Points and Tier JPMiles earned in the preceding 180 days;
offering faster tier upgrades based on frequency and recency of travel
12 month Standard upgrade: On a daily basis, DTR also reviews Tier Points and Tier JPMiles earned in the preceding 365 days
for a tier upgrade
Tier upgrade requirement as below:

6-month Fast Track Upgrade

12-month Standard Upgrade

Tier Points

Tier Points

Tier Upgrade
Tier JPMiles

Tier JPMiles

Blue to Blue Plus

7,500

N/A

N/A

Blue Plus to Silver

15

22,500

20

30,000

Silver to Gold

30

45,000

40

60,000

Gold to Platinum

45

67,500

60

90,000

Jet Airways (I) Ltd.

About JetPrivilege
Tier Renewal
With DTR, tier renewal is easier and more flexible. DTR reviews Tier Points and Tier JPMiles earned in a 12month time-frame
preceding your tier review date:
If the 12-month criteria is not met, then the 18-month time-frame will be considered
If the 18-month criteria is not met, then the 24-month time-frame will be considered

With each increase in time-frame, the DTR reduces the number of Tier Points and Tier JPMiles, making tier renewal easier.

18-month criteria

12-month criteria

24-month criteria

Tier Renewal
Tier Points

Tier JPMiles

Tier Points

Tier JPMiles

Tier Points

Tier JPMiles

Platinum

60

90,000

81

121,500

102

153,000

Gold

40

60,000

54

81,000

68

102,000

Silver

20

30,000

27

40,500

34

51,000

Blue Plus

No Downgrade

Visit the Dynamic Tier Review section b on jetairways.com to calculate Tier Points and / or Tier JPMiles required for upgrade / renewal.

Jet Airways (I) Ltd.

About JetPrivilege
Validity of JPMiles
Like most other loyalty programmes world-wide, JPMiles cannot be held indefinitely by a member. JPMiles are valid for redemption up
to the end of the thirteenth quarter from the quarter in which they were earned.
For example, JPMiles earned in the 1st quarter of 2012 (January-March 2012) will expire on the last day of the 1st quarter of 2015
(i.e. March 31, 2015). JPMiles that are not redeemed before expiry, will lapse.
JPMiles will not lapse for JetPrivilege Platinum members. Any unredeemed JPMiles that are due to expire at the end of the said
quarter will be extended to the next quarter.
Note: JPMiles transferred through the Transfer JPMiles facility will have a validity of 12 months from the date of transfer irrespective of
the original validity prior to transfer. They will expire next year, at the end of the quarter in which they were transferred.
For example, if a Transfer of JPMiles is processed on January 25, 2013, the same will expire from the recipient's membership account
on March 31, 2014.

Jet Airways (I) Ltd.

Before you travel

e-Booking services at jetairways.com and jetkonnect.com

Online ticketing:

Book, pay and print your tickets instantly.

IVR - Interactive Voice Response: Book and pay for your tickets through our 24x7 call center over a secure IVR, and get your
tickets via e-mail, up to 2 hours prior to domestic flight departure and 4 hours prior to flight
departure for international flights
Get rewarded with Bonus JPMiles for online ticketing and IVR. For details, please visit the Earning JPMiles section of this document
page 25.

e-Check-in services at jetairways.com and jetkonnect.com

Web Check-in:

Select your seat, print your boarding pass and proceed directly for security check.

Kiosk Check-in:

New age Kiosks at select airports in India help you select your seat and print your boarding
pass at the touch of a screen, when traveling with only hand baggage.

e-services are subject to terms and conditions. For details, please visit jetairways.com

Jet Airways (I) Ltd.

Before you travel

Web Check-in timings

Class

Category

Check-in Within India

International Check-in

First Class

All JetPrivilege members / Guests

NA

48 to 2 hours prior departure

Premire

All JetPrivilege members / Guests

48 hours to 1 hour prior departure

48 to 2 hours prior departure

JetPrivilege Platinum / Gold members

48 hours to 1 hour prior departure

48 to 2 hours prior departure

Other JetPrivilege members and Guests

24 hours to 1 hour prior departure

24 to 2 hours prior departure

Economy

Counter closure for flights within India is 45 minutes prior to departure and for international flights is 60 minutes
The boarding pass must be stamped at the airport check-in counter
Available only on Jet Airways and JetKonnect marketed and operated flights and not codeshare flights

Kiosk Check-in timings

Kiosk check-in when traveling with only hand baggage between 24 hours and 45 minutes prior to flight departure
Kiosk Check-in facility is available only on Jet Airways and JetKonnect flights (9W code) marketed and operated flights and not
codeshare flights

Jet Airways (I) Ltd.

Before you travel

Tele Check-in
Book your preferred seat by calling the Jet Airways reservations office and Tele check-in for your Jet Airways / JetKonnect flight
Tele Check-in timings for domestic flights within India

Class

Premire

Category

Check-in Timing

All JetPrivilege members / Guests

between 48 hours and 60 minutes prior to flight departure

JetPrivilege Platinum / Gold members

between 48 hours and 60 minutes prior to flight departure

JetPrivilege Silver members

between 24 hours and 60 minutes prior to flight departure

Economy

Collect your boarding pass with your preferred seat (blocked at the time of Tele Check-in), at least 50 minutes prior to domestic
Flight departure
Failing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flight
Available only on Jet Airways and JetKonnect marketed and operated flights and not code share flights
The Airport Check-in Counters will close, as usual, 45 minutes prior to flight departure and Boarding Gates will close 25 minutes prior
to flight departure for all flights within India on Jet Airways and JetKonnect.

Jet Airways (I) Ltd.

Before you travel

Tele Check-in timings for international flights

Collect boarding pass with

Class

Category

Check-in Timing

preferred seat (blocked at

the time of Tele Check-in)

First Class/

All JetPrivilege members

between 48 and 4 hours prior

Premire

/ Guests

to flight departure

JetPrivilege Platinum /

between 48 and 4 hours prior

Gold members

to flight departure

JetPrivilege Silver

between 24 and 4 hours prior

members

to flight departure

Economy

at least 75 minutes prior to

flight departure

at least 75 minutes prior to

flight departure

at least 75 minutes prior to

flight departure

Airport Check-in
Counter closes
60 minutes prior
to flight departure
60 minutes prior
to flight departure

60 minutes prior
to flight departure

Failing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flight

Jet Airways (I) Ltd.

Reservations and cancellations

= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Guaranteed reservations up to 24 hours prior to flight departure

Tier Benefit

Applicable
on

Blue

Blue Plus

Silver

Gold

Platinum

Guaranteed reservations up to 24 hours prior to flight

departure on a full-fare Economy ticket - Y / M class (9W

code) and W / Y class (S2 code) for flights within India

There may be occasions during the year when exceptional demand on specific routes would render us unable to fulfil this
Pre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure)

Tier Benefit

Applicable
on

Blue

Pre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure)
International
Within India for Jet Airways and JetKonnect flights (9W
code) booked at jetairways.com

Jet Airways (I) Ltd.

Blue Plus

Gold

Platinum

Silver

Reservations and cancellations

= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Seat Select Charges waived off

Tier Benefit

Applicable
on

Blue

Blue Plus

Silver

Gold

Platinum

Pre-reserve favourite seat in Economy (Seat Select)

without a charge, on select International and Domestic

flights within India, operated by B737 Aircraft series.

Visit jetairways.com for details on applicable routes / flights. This facility is available at our City / Airport ticketing offices only.
Cancellation fees waived on fares (flights within India)

Tier Benefit

Cancellation fees waived on fares (flights within India)

Applicable
on

Blue

Blue Plus

Silver

Gold

Platinum

The membership number must be updated in the booking, to avail of this benefit
The waiver includes cancellation charges levied on tickets issued against a revenue published fare towards revalidation, refund or
reissue of a ticket
The waiver is not applicable on non-refundable tickets, No Show and Gate No Show

Jet Airways (I) Ltd.

At the airport
= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Check-in at Dedicated Counters#

Tier Benefit

Applicable
on

Check-in at Dedicated Counters even when traveling in

Blue

Blue Plus

Economy

Silver

Gold

Platinum

Silver

Gold

Platinum

Priority Stand-by

Tier Benefit

Priority Stand-by at airport when traveling on a waitlisted

ticket##

Applicable
on

Blue

Blue Plus

# At applicable airports with Dedicated Counters. At other airports, JetPrivilege Platinum, Gold and Silver members can check-in at
Premire counters even when travelling in Economy.
## Members will enjoy the highest priority in the order of their tier status, at the time of flight closure, as per check-in procedures.

Jet Airways (I) Ltd.

At the airport
= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Priority Baggage Tagging

Tier Benefit

Priority Baggage Tagging

Jet Airways (I) Ltd.

Applicable
on

Blue

Blue Plus

Silver

Gold

Platinum

At the airport
= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Additional Baggage Allowance

JetPrivilege HDFC Bank World /

Tier Benefit

Applicable
on

Blue

Blue
Plus

Silver

Gold

Platinum

Jet Airways ICICI Bank Sapphiro

Credit Cardholders / Jet Airways
American Express Platinum
Credit Cardholders#

Cabin baggage allowance (Within India and International)

On Boeing / ATR (w.e.f Apr 07,
2014 when traveling without
any Checked in baggage)*

7 kgs +

10 kgs +

10 kgs +

1 laptop

1 laptop

1 laptop

10 kgs

15 kgs

20kgs

15 kgs

20kgs

Checked in baggage allowance Within India

Within India On Boeing
aircrafts
Within India On ATR aircrafts
w.e.f. Apr 07, 2014
Checked in baggage allowance International

Jet Airways (I) Ltd.

10 kgs
10 kgs

To / from USA and Canada to /

from any destination
To / from India to Europe and
UK and vice-versa
All other sectors
International (wherever
applicable)

1 piece @ 23 kgs

1 piece @ 23 kgs

10 kgs

15 kgs

20kgs

10 kgs

15 kgs

20kgs

NA
NA
NA

NA

Additional baggage allowance is not allowance is not applicable on ATR / Partner Airlines / code share / international flights.
# For our JetPrivilege Platinum / Gold / Silver members who are also JetPrivilege HDFC Bank World Cardholders / Jet Airways ICICI
Bank Sapphiro Credit Cardholders / Jet Airways American Express Platinum Credit Cardholders, only the higher of the two
allowances will apply. For example: If a JetPrivilege Platinum member is also a JetPrivilege HDFC Bank World Credit Cardholder or
a Jet Airways ICICI Bank Sapphiro Credit Cardholder or a Jet Airways American Express Platinum Credit Cardholders, he / she will
be entitled to only 20 kgs additional baggage allowance and not 30 kgs.

Jet Airways (I) Ltd.

At the airport
= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Lounge access
Applicable

Tier Benefit

Lounge access within India - (Self only)

on

Blue

Blue Plus

Silver

Gold

Platinum

Premire

Economy

Lounge access International - (Self only)

First Class / Premire
Economy

Lounge access will be offered at the departure airport, wherever available

For in-transit JetPrivilege members, lounge access will be offered only if the onward journey is on a Jet Airways or JetKonnect flight
Lounge access is applicable only to the member and not applicable to accompanying guests

Jet Airways (I) Ltd.

Multiple opportunities to get rewarded with JPMiles

The JetPrivilege programme offers you multiple opportunities to get rewarded with JPMiles on Jet Airways, JetKonnect and Jet Airways
marketed codeshare flights and when availing the services of our Programme Partners.

Earning on Jet Airways, JetKonnect and Jet Airways marketed codeshare flights please refer to the Tier JPMiles section
above.

Jet Airways (I) Ltd.

Multiple opportunities to get rewarded with JPMiles

= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Cabin Bonus (as shown above)

Tier Benefit

Applicable
on

Blue

Blue Plus

Silver

Gold

Platinum

100%

100%

100%

100%

50%

50%

50%

50%

Blue Plus

Silver

Gold

Platinum

10%

20%

30%

Cabin Bonus (% of Base JPMiles)

First Class

100%

Premire

50%

Additional Tier Bonus

Tier Benefit

Tier Bonus (% of Base JPMiles)

Jet Airways (I) Ltd.

Applicable
on

Blue

Multiple opportunities to get rewarded with JPMiles

= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

JPMiles will be credited as per class flown

JPMiles will be credited as per the original booked class in Economy when utilizing Upgrade Vouchers or the JPMiles Upgrade facility
and upgrading to class D/R on Jet Airways and class D on JetKonnect
The following are not eligible for earning of Tier Points or Tier JPMiles
- On Jet Airways: Class D (Redemption/Interline), E (Interline), R and X (Redemption)
- On JetKonnect: Class D (Redemption/Interline), L (Interline), and B (Redemption)
Bonus JPMiles on e-Services, Upgrade Vouchers and JPMiles Upgrade facilities cannot be availed against Group fares ie. G class on
Jet Airways and G/V class on JetKonnect. All these features are subject to other terms and conditions
Tier JPMiles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMiles

Jet Airways (I) Ltd.

Earn with Etihad Airways

Required parameters are missing or incorrect.
= Jet Airways

Benefits

= Etihad Airways

(EY*/EY) (9W*/EY)
Applicable

Blue

Blue Plus

Silver

Gold

Platinum

Dedicated Check - in

NA

NA

NA

Excess Baggage Allowance - Weight Concept

NA

NA

10 kgs

15 kgs

20 kgs

NA

NA

NA

NA

NA

Priority Bag Tagging

NA

NA

NA

Lounge Access

NA

NA

NA

Priority Boarding

NA

NA

NA

1 Tier Point

1 Tier Point

1 Tier Point

1 Tier Point

1 Tier Point

Tier Bonus JPMiles

NA

NA

10%

20%

30%

Accrual of Flown JPMiles

Excess Baggage Allowance - Piece Concept

NA

Tier Points/Tier JPMiles(Status Credit)

Cabin Bonus JPMiles*

* EY*/EY

Etihad Marketed and operated flights

9W*/EY

Jet Airways marketed and Etihad operated flights

NA

Not Applicable

* All the above benefits are for Self only and not for accompanying guests with the members

Jet Airways (I) Ltd.

Multiple opportunities to get rewarded with JPMiles

= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Bonus JPMiles for e-Services

Service

Applicable
on

Blue

Blue Plus

Silver

Gold

Platinum

Bonus JPMiles for e- booking services^ - Online/IVR

e-booking services
500 Bonus JPMiles

^ Applicable for e-booking services at jetairways.com and jetkonnect.com

Bonus JPMiles for e-booking services will be credited as applicable for relevant services
Subject to terms and conditions as published on jetairways.com

Jet Airways (I) Ltd.

Get rewarded with JPMiles with over 100 Programme Partners

JetPrivilege programme partners include some of the leading names in airline, co-brand credit card, conversion, hotel, dining, retail,
lifestyle, car rental, telecommunication and publishing. Get rewarded with Partner JPMiles and enjoy service benefits. For details please
visit the JetPrivilege Partners section on jetairways.com
Promotional Bonus
Avail of limited period Bonus JPMiles offers from Jet Airways, JetKonnect and Programme Partners whenever available and add to your
JPMiles balance.
Purchase JPMiles
Top up JPMiles into your JetPrivilege account or another JetPrivilege account. Purchase JPMiles at jetairways.com @ Rs.1.25 per JPMile
with a minimum purchase of 500 JPMiles and in multiples of 100 thereafter.

Jet Airways (I) Ltd.

Claim Missing JPMiles

= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Claim Missing JPMiles

Tier Benefit

Applicable
on

Blue

Claim missing JPMiles online through jetairways.com

Claim missing JPMiles by contacting the JetPrivilege
Service Centre

Blue Plus

Silver

Gold

Platinum

JPMiles are credited to the membership account automatically; provided the membership number is recorded at the time of booking
and at check-in with Jet Airways, JetKonnect or Programme Partners, and the name in the booking is in the same format as printed
on the membership card. However, if there are any Jet Airways or JetKonnect missing flights, claim them online
Retro credit can be claimed for Jet Airways and JetKonnect flights taken in the last 180 days from current date
Online retro credit is possible if the check-in system at the departure city is automated. Please contact JetPrivilege Service Centre
for updating JPMiles for manual stations
In case the member has availed of an upgrade to Premire or First Class against vouchers, JPMiles upgrade, cash upgrade or any
involuntary upgrade done at the airport; it will take a minimum of 6 days for automatic-credit of flights. Members must contact the
JetPrivilege Service Centre, should the flight still not reflect in the account.
For Partner activities, JPMiles can be claimed in the last 180 days from current date and not preceding the enrolment date
For any missing partner activities, please contact the JetPrivilege Service Centre with relevant proof of activity (i.e. original or clear
photo copy) of: - ticket and boarding pass for Airline Partners and invoices for Non-Airline
JPMiles earned through our Programme Partners may take 6-8 weeks to reflect in the account
To claim missing JPMiles online visit the Claim Missing Miles section on jetairways.com

Jet Airways (I) Ltd.

Redemption of JPMiles
= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Redeem JPMiles

Tier Benefit

Applicable
on

Blue

Blue Plus

Silver

Gold

Platinum

Eligibility criteria: on accumulating 3500 JPMiles and 2 activities on Jet Airways, JetKonnect and on programme partners
For Award travel: Online / Offline / Redeem at JetPrivilege
Service centre / IVR / online request form

Transfer JPMiles to another account (Rs.200 per block of

500 JPMiles) with a minimum of 500 JPMiles and in
multiples of 500 thereon.
JPMiles Upgrade: One-cabin upgrade on revenue ticket
Cash N Miles: Pay part cash & part miles (revenue, select
flights within India (9W code) booked at jetairways.com
Cash Upgrade: Upgrade to Premire on award travel
(within India)

Jet Airways (I) Ltd.

Redemption of JPMiles
The minimum requirement for an award travel within India on the shortest route is 4000 JPMiles
Avail of a Cash upgrade for Rs. 2000 for travel between Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, Mumbai and
Thiruvananthapuram OR for Rs. 1000 on other sectors
Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable.
Differential tax if any, will be payable, prior to check-in

For details and terms and conditions, on the above features, please visit the Redeem JPMiles section on jetairways.com

Jet Airways (I) Ltd.

Other Benefits
= Jet Airways,

Tier Benefit

Applicable
on

Blue

1st Flight Bonus - 250 Bonus JPMiles

Blue Plus tier attainment Bonus - 750 Bonus JPMiles

Non-expiry of JPMiles

Jet Airways (I) Ltd.

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Blue Plus

Silver

Gold

Platinum

Other Benefits
Upgrade Vouchers
Vouchers can be redeemed for a one-cabin upgrade, i.e. from Economy to Premire or Premire to First Class, based on our 'Traveled
Distance'* concept.
*Distance between two cities, calculated as per IATA Ticketed Point Mileage (TPM).

TPM

1501

3001

4751

6501

8501

3000

4750

6500

8500

10500

<1500

10501 +

Economy to Premire

Premire to First Class

Jet Airways (I) Ltd.

Other Benefits
= Jet Airways,

Tier Benefit

Applicable
on

Blue

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

Blue Plus

Silver

Gold

Platinum

Elite tier upgrade vouchers

No. of vouchers given on upgrade / renewal

Eligible booking classes for usage of upgrade vouchers

Economy to Premire

Y, M, T, U, N, L, Q, S and K class

Premire to First Class

C, J, Z, I and P class

Economy to Premire - if flight is operated under 9W code

Y, M, T, U, N, L, Q, S and K class

Economy to Premire - if flight is operated under S2 code

W, Y, K, U, T, S, H, E, X and N class

Jet Airways (I) Ltd.

Any revenue
fare type
(except G
class)
Any revenue
fare type
(except G / V
class)

Any member /guest holding a JetPrivilege Platinum upgrade voucher can use it on any revenue fare type (except G class on Jet
Airways and G / V class on JetKonnect)
Members receive elite tier upgrade vouchers when the Tier Points or Tier JPMiles required for a tier upgrade or renewal is completed.
In case of tier status changing to a lower tier, upgrade voucher(s) will be awarded as per the Tier Points and Tier JPMiles earned for
either Gold or Silver tier renewal

Jet Airways (I) Ltd.

Other Benefits
= Jet Airways,

= JetKonnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)

To get your upgrade:

Call Jet Airways Reservations at least 15 hours prior to your flight
Request upgrade
a) If available, will be confirmed immediately. Provide the voucher number and expiry date
b) Else, you may request for a listing. Listing is not a confirmation. Hence, on arrival at the airport check-in counters, list your self
for the Upgrade. At check-in closure, subject to seat availability, seat will be released in lieu of the voucher(s)
Please arrive at the airport at least 60 minutes prior to departure for flights within India and 4 hours prior departure for international
flights. Proceed to the Premire check-in counter and present the correct upgrade voucher(s).
Please note:
Valid on single, one-way, direct, non-stop Jet Airways/ JetKonnect marketed and operated domestic and international flights and on code-share
flights within India. Not applicable on Airline Partners, international codeshare flights and on documents issued by other airlines
Voucher can be used by the member or transferred to anyone by the member
In case of through-flights with en route stops, the upgrade will be offered if the seating in the next class of service can be confirmed for all
segments of the flight, at the time of offering the upgrade. (Incase of different flight numbers, multiple vouchers will be required)
Voucher upgrade is subject to capacity and class controls
Lost/stolen voucher(s) will not be replaced. No refund/exchange/extension. Voucher(s) does not hold any cash value and cannot be sold in
exchange for any financial consideration.
JPMiles will be credited as per the original booked class
Members not listed, may not be accommodated at departure
Upgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable. Differential tax
if any, will be payable, prior to check-in

Jet Airways (I) Ltd.

Other Benefits
Baggage Tags

Tier Benefit

Applicable
on

Blue

Blue Plus

Baggage Tags

Silver

Gold

Platinum

To replace a lost card or baggage tag, place a request with JetPrivilege Service Centre in writing. 500 JPMiles will be charged towards
replacement
JetPrivilege account updates - online / SMS

Tier Benefit

JetPrivilege account updates - online / SMS

Jet Airways (I) Ltd.

Applicable
on

Blue

Blue Plus

Silver

Gold

Platinum

Other Benefits
JetPrivilege account updates through SMS

Send an SMS to 56388

JPMiles Balance

JPBAL <space> JetPrivilege Number

Mileage Expiry details

JPEXP <space> JetPrivilege Number

Current Tier status

JPTIER <space> JetPrivilege Number

Tier Review Date

JPREV <space> JetPrivilege Number

To get a list of all the above service codes

JP

Available only on mobile numbers registered in India and alerts will be sent to the mobile number recorded in the JetPrivilege
membership account.
In case the mobile number has changed, members can update the profile at jetairways.com or call the JetPrivilege Service Centre
Dedicated Customer Service Centre
Our Guest service executives will assist you with programme related information. For contact details, please visit the Service Centre
section at jetairways.com

Jet Airways (I) Ltd.

With Programme Partners

Our Programme Partners include some of the worlds leading names in airlines, hotels, finance, lifestyle, car rental, publishing, dining,
retail and telecommunication. For details, please visit the Partners section at jetairways.com.
Earn JPMiles

Tier Benefit

Applicable
on

Blue

Blue Plus

Silver

Gold

Platinum

Blue Plus

Silver

Gold

Platinum

On over 100 air

Get rewarded with JPMiles

and non-air
programme

partners
Redeem JPMiles

Tier Benefit

Applicable
on

Blue

Redeem at JetPrivilege Service Centre / request

online (on accumulating 3500 JPMiles + 2 activities

All Airline

on Jet Airways, JetKonnect and on programme

Partners

partners)

Jet Airways (I) Ltd.

With Programme Partners

Tier Benefit

Applicable on

Blue

Blue Plus

Silver

Jet Airways
brussels airlines

Platinum

marketed and
Additional Baggage Allowance

Gold

operated codeshare

piece

1 piece @

@ 23

23 kgs

kgs

flights
JetPrivilege HDFC
Bank World
Cardholders / Jet
Additional Baggage Allowance on Jet Airways and

Airways ICICI Bank

JetKonnect flights within India (not applicable on

Sapphiro Credit

ATR flights)

Cardholders / Jet

10
Kgs

10 Kgs

10 Kgs

10
Kgs

10 Kgs

Airways American
Express Platinum
Credit Cardholders#
#For our JetPrivilege Platinum / Gold / Silver members who are also JetPrivilege HDFC Bank World Credit or Debit Cardholders / Jet Airways ICICI
Bank Sapphiro Credit Cardholders / Jet Airways American Express Platinum Credit Cardholders, only the higher of the two allowances will apply. For
example: If a JetPrivilege Platinum member is also a JetPrivilege HDFC Bank World Credit Cardholder or a Jet Airways ICICI Bank Sapphiro Credit
Cardholder, he / she will be entitled to only 20 kgs additional baggage allowance and not 30 kgs.
Excess baggage allowance is not applicable on ATR / Partner Airlines / code share / international flights.

The information herein is subject to change. For terms and conditions applicable and latest updates, please visit jetairways.com

Jet Airways (I) Ltd.