About Us

KPMG is a leading professional services firm comprising over 152,000 professionals who work together
to deliver value in more than 156 countries through in-depth industry insights in Audit, Tax & Advisory.
The firm recorded more than USD 23 billion dollars in revenues in 2012.
For the last three years, KPMG has ranked as an Ideal Employer on a global index of the worlds most
attractive employers. The index is based on the opinions of close to 130,000 students from renowned
academic institutions across many economies, including the United States, China, Germany, France,
the United Kingdom and India. KPMG provides its employees with award-winning diversity initiatives
and a formal mentoring program.
The position will constitute part of the Research, Analytics and Knowledge (RAK) unit, KPMGs
knowledge services hub. RAK is integral to the firms strategy of enhancing innovation, building
scalability and improving profitability. This unit is currently 300+ members strong. Below are a few more
details on RAK:

This global capability will be deployed to help KPMG practitioners rapidly adapt to changes
in the business environment by: Identifying opportunities in the market; bringing more
evidence based insights to their clients; and on the whole, helping them to be more
successful in the market place

This unit will be a world class Centre of Excellence providing high quality solutions to
internal clients; but it is expected that, over time, some capabilities will be offered to KPMG
clients

The Role overview

Role detail at a glance
The BA/ SA will

Grade: BA / SA

Position Title: BA / SA, AMS

Business Unit: RAK

Location: KGS, Gurgaon, India

Reports to: Assistant Manager / Team Leader, AMS

Account Management Support team (AMS) was established at KGS in 2010 by Markets as a new
centre of excellence to work, in partnership, with the on-shore Account teams of KPMGs Accounts to
provide support services to help reduce time-consuming operations and support business development
activities.
AMS currently provides support to Accounts and Sectors. The current but evolving services portfolio
includes:

Business planning and reporting

Contractual compliance

Credentials support

Research support

Operational and administrative support

Creative services

Communications and collaboration

The Role overall purpose and responsibilities

To act as a key member of the AMS team and be responsible for enhancing the Platinum Program. Your
role would entail maintaining quality and standards of all Sales Enablement & Marketing Support
deliverables to meet customer expectations as well as internal compliance. Strong communication skills
will be essential to be able to work effectively with the KPMG on-shore stakeholders.
Specific responsibilities include:

Actively work on the enhancing the Sales Enablement / Marketing Support products by
analysis of activity, trends and by obtaining / analysing client/account feedback
Ensure that each work product is well operational and is supported with work
instructions and other guidance material to make product delivery both efficient and
reliable in quality
Work closely with your manager to ensure consistency and quality of reporting support
provided by AMS
Architecting requirements, analysis & providing research insight in other phases across
existing account program ensuring delivery on planned value
Help the account team to increase service opportunities leading to better management
of the account
Work with account teams to affect the content represented on different marketing
collaterals / channels to be the most beneficial and improve operational efficiencies for
the team
Work closely with your manager to ensure consistency and quality of support provided
by Platinum program team, devise quality procedures, standards and specifications

The Role - the education, skills and experience we are looking for

A minimum of 2 years of work experience at a leading professional services firm (e.g.

international consulting firm, Big 4, global investment bank, leading research & analytics
house

MBA/Masters degree from a Tier 1/Tier 2 institutes with 2/3 years of experience.

Should have knowledge on intermediate level excel concepts and should be able to create
visually appealing PPTs.

Excellent English communication skills (written and spoken)

Passionate about delivering excellent quality service

High consciousness towards attention to detail; drive and commitment to deliver a high
quality service to the KPMG network

Working to strict deadlines and flexibility in time management to adjust to different teams.

Strong interpersonal skills and working in a team; excellent relationship development skills

Flexible and able to operate in the context of different cultures and personalities

Passport holder with the ability to travel internationally if required