ENIN 430 Systems Management

Course Syllabus Winter 2013

NOTE: All information in this document is subject to change in response to contextual variables and participant
learning needs.

Instructor: Dr. Mohamed Ismail, Industrial Systems Engineering

Email: Mohamed.Ismail@uregina.ca
Room: ED 414

Course Logistics:
Duration: 13-week in class sessions, Winter Session starts Jan 7th, 2013
Days: Wednesdays Time: 7:00-9:50 pm Room: ED 191
Office Hours: Wednesdays, 5:00 p.m-6:15 p.m. and Thursdays, 5:00 p.m-6:15 p.m., and by appointment

Course Description:
This course is intended to introduce the engineering students to the basic fundamentals of systems management
as applied by globally successful manufacturing enterprises. Course topics include but are not limited to:
operations and supply chain strategies, process analysis, sales and operations planning, job design and work
measurement, inventory control, lean manufacturing, scheduling, capacity planning, and project management.
Case studies will be presented to reinforce the applied side techniques and highlight the systems approach in
analyzing, modeling, and managing todays complex industrial systems.

Learning Outcomes
Participants who successfully complete this course should be able to:

Understand the interconnected and interdependent global economy and impact on our understanding and
managing todays complex manufacturing operations and supply networks.

Understand the product development process for both manufacturing and service products and their
significant impact on the triple bottom lines.

Understand capacity management and capacity planning for both manufacturing and service firms.

Understand learning curves, their relations to product cost estimation, and the role they play in improving
individual and organizational learning.

Recognize the three basic types of processes: serial flow, parallel, and logistics processes, learn how
to analyze them using Littles law, and calculate their process performance measures.

Understand how job design impacts the type of worker needed, his motivation to do the job required, his
performance and its relations to incentive pay.

Understand the characteristics that distinguish service processes from manufacturing processes, how
services are classified, and the customer involvement in services.

Describe how projects are organized and explain what project management is and why its important.

Describe how a production pull system works, understand Toyota production systems concepts, and
summarize important attributes of lean supply chains.

Understand the role of forecasting, identify the basic component of independent demand, and know the
common quantitative and qualitative forecasting techniques.

Understand what sales and operation planning is and how it coordinate manufacturing, logistics, service,
and marketing plans.

Explain the different purposes of keeping inventory and how to calculate the economic order quantity and
the safety stock.

Describe what MRP is, where it is best applied, and how order quantities are calculated in MRP Systems.

Understand manufacturing execution systems activity control and priority scheduling systems.

Expectations and Responsibilities

If you need course adaptations or accommodations because of a disability, or if you have emergency medical
information to share with me, or if you need to make special arrangements in case of illness or crisis, please make
an appointment with me as soon as possible, or see me during office hours. If there are any students in this course
who, for any reason, may have a need for accommodations, please come and discuss this with me during the first
week of classes as well as contact the Special Needs Services at 585-4631.
Prepare to the best of your ability: Maintain participation, learning, and contributing as much as you can.

Participate in discussions and related activities: All classes have been designed to be participatory in
nature.
Treat other people and their beliefs with respect and dignity: Foster tight relations in learning, and respecting
the knowledge of each other.
Try not to dominate discussions: Take turns letting other people have their say. Encourage others to contribute
and support their efforts.

Policies
NOTE: you are strongly encouraged to email your Instructor whenever necessary. Please pay attention to
English conventions of grammar, spelling, and punctuation in all communications. User URcourses email
2

for all your communications. Use the professor uregina email only in case of emergencies or when you
need a prompt reply for an email you already sent using URcourses email.

Academic honesty
Academic honesty and generally ethical behaviour: it is expected that those who take this course are interested in
developing their understanding of systems management and want to improve their problem solving abilities and
skills and they would not do anything that compromise that development.
Absences, tardiness, and leaving early: if you must be late, or must leave early or if you simply cannot attend,
please let the instructor know well in advance so that he can adequately prepare. Course assignments need to be
completed by the due date so everyone can progress forward in a timely manner.
Submission requirements: Unless explicitly stated otherwise, all assignments and course activities should be
submitted in class or online on their due date.
Email responses: I will generally try to respond to email at my earliest.

Course Textbook:
Jacobs, Robert and Richard Chase, 2011, Operations and Supply Chain Management 13e, McGraw
Hill.
Estimated Learning Hours, Learning Experiences and Teaching Methods
Learning Hours
You should expect to spend an average of 3-5 hours per week on activities in this course, though the actual
amount of time needed will vary by individual, as much depends on your approach to your work.

Teaching Methods
This course is a group of lectures (conducted during face to face classes) that give the overall direction and
principles related to Analysis and Management of Industrial Systems. Interactive course presentations, course
readings, interactive class discussions, and course assignments will be compiled in order to maximize the learning
experience of this course.

Assessment and Grading

During this course, every student will be individually responsible for 8 assignments. Course assignments are direct
evaluation and implementation of some course principles and analytical activities that promote technical and
analytical skills of course students.

Evaluation Scheme

The grade of this course is divided as follows (25% Assignments, 35% Mid-Term exam, and 40%
Final Exam). All assignments must be submitted in order to get a final grade; a grade of 45% will be
assigned if the total grade is less than 50%.
Course Outline
Week

Topics
th

Week #1 , Jan 9

Course Syllabus

Chapter

Assignments

Introduction to systems management

th

Week #2, Jan 16

Strategy and Sustainability

2&3

Product and Service Design

rd

Week #3, Jan 23

Capacity Management

4 & 4A

Assignment #1

5 & 5A

Assignment #2

6 & 6A

Assignment #3

10

Assignment #4

Learning Curves
th

Week #4, Jan 30

Process Analysis
Job design and Work Measurement

th

Week #5, Feb 6

Production Processes
Facilities Planning

th

Project Management

th

Mid term

Week #6, Feb 13

Week #7, Feb 27

th

Week #8, March 6

Week #9, March 13

Lean and Sustainable Supply chains

13

Demand Management and Forecasting

15

th

Sales and Operations Planning

16

th

Inventory Management

17

th

Week #10, March 20

Week #11, March 27

Assignment #5

Assignment #6

rd

Martial Requirements Planning

18

Assignment #7

th

Scheduling

19

Assignment #8

Week #12 April 3

Week #13 April 9