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Sharif Khursheed Fans Internship Report
Sharif Khursheed Fans Internship Report
Internship Report of
SHARIF KHURSHEED FANS
4, Khursheed Alam State Shekhupura Road Gujranwala
Submitted To
The Department of Business Administration
University of Gujrat
Chairman:
Name:
________________________
Signature:
________________________
Director:
Name:
________________________
Signature:
________________________
Supervisor:
Name:
________________________
Designation:
________________________
Signature:
________________________
Executive Summary:
The report which is written by me includes 4 basic Parts. 1st Part describe the
introduction of my internship, 2nd Part explain purpose and function of S.K
Fans (which is highlight in function and operation of S.K Fans). 3rd Part
defines the history and background of the industry. 4th part has information
about the success of the industry.
In the report I describe the PEST Analysis and SWOT Analysis. The industry
grows day by day and makes better position in the eyes of the customers.
S.K Fans play a vital role in development of society and improve technology
to provide better products and services to the customers.
Sharif Khursheed industry is one of the best market leader in Pakistan. This
industry growing with passage of time and in near future it become a very
good image in market. Now that time it includes in top 20 fan industries in
Pakistan and near in future the Industry has been awarded with ISO 9001-
Acknowledgement:
First of all am thanks to almighty Allah who gives me the great courage to
complete this internship report with efficiently and honestly.
Second am thankful to the manager and staff members of the S.K fans who
favors me and guide me at every stage and provide all the information which
I need and valuable for me and necessary for my report. The staff members
of the S.K Fans are very competent and the environment of this industry is
very comfortable for employees and for staff members.
Table of Contents
Title Page
Executive Summary
Acknowledgement
Section No.01:
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
Introduction of report
Background of study
Purpose
Scope
Objective
Methodology
Primary Data
Secondary Data
Organization
Summary
1
1
1
2
2
3
3
4
Part-I
Section No.02:
2.1
2.2
2.3
2.4
2.5
5
6
6
6
9
2.6
10
Section No.03:
3.1
3.2
Commitment
3.3
12
Become a Dealer
3.4
12
Socially Responsible
12
3.5
Warranty
3.6
13
Mission Statement
3.7
14
Vision Statement
14
3.8
Directors
3.9
14
Hierarchy of S.K Fans
15
3.1.1
3.1.2
3.1.3
3.1.4
3.1.5
3.1.6
3.1.7
3.1.8
3.1.9
Departments
Current Staff
Work Load
Salary Structure
Responsibilities
Communication System
Hiring System
Future Planning
Summary
16
16
16
17
17
17
18
18
19
SWOT Analysis
PEST Analysis
19
21
Part-II
Section No.04:
5.1
5.2
5.3
5.4
5.4.1
23
23
24
25
26
5.4.2
5.4.3
5.4.4
5.4.5
5.4.6
5.4.7
5.4.8
5.4.9
5.6
28
30
32
33
33
34
36
37
37
Section No.05:
6.1
Recommendations
39
6.2
References
39
6.3Appendix
Section No.01
1.1: Introduction:
1987 before 25 years. S.K Fans start its proper working as a good industry
before 10 years. At the start up it is offer only spare parts of the fans and
now make all the parts and all variety of fans. Now S.K Fans expands its
network in whole country.
1.3: Purpose:
The main purpose of the internship is to collect all the relevant
information about S.K Fans that is necessary to complete my internship
report. Information regarding observe, Analyze, Differentiate, Compare with
other competitors.
1.4: Scope:
As an internee in S.K Fans the main focus of my research was upon the
basic process like Sale, Purchase, Payroll, Bank Reconciliation, Cash and
1.5: Objective:
The basic purpose of my internship is to fulfill the requirements of the
University for getting the degree of MBA (Finance). For this purpose each
student is responsible to submit their reports minimum 6 weeks duration of
work in an industry under the supervision of any experiences person
authorized by the company or industry.
The secondary purpose of my internship is to know the basic terms and
situations and gained practical knowledge about these situations and applied
your knowledge practically. As well as examine the marketing tools of the
organizations and identify its opportunities and problems and also suggest
corrective measures. As an internee in S.K fans I achieved the following
objectives during my internship and about organization.
To learn about how the manager and the owners of the organization
used the information for decision making at various levels
I want to develop my personal skills and communication in the
practical situation
To understand responsibility and habit of doing work
To familiarize with business organization
To know about different departments of the organization and their
functioning
To enable myself to understand the key terms of the business and how
it carried out in the organization
1.6: Methodology:
10
The methodology referred to the collection methods of data and the tools
used how to evaluate the results of the required information. There are
basically two methods of collecting data Primary Data and Secondary Data.
The most and important source of collecting the needed information is
personal observation while working with staff and discussion with them.
a) Primary Data:
It is a method of collecting information first hand by our personal skills
like observations, Interviews, Discussion Groups etc. It is the best method of
collecting information from market or by other peoples. The researchers
used this method for gathering information for their research and
development program.
b) Secondary Data:
It is second hand method of collecting information for our purpose. It
include journals, Research papers, Articles, Books, Magazines, reports,
Previous theories etc. First you collect the information from existing
researches and then find out from it for your own research. S.K Fans used
mostly secondary data to collect information for research and to improve the
quality better and fulfill the customer requirements.
1.7: Organization:
The S.K fans (PVT) LTD established in 1987 is recognized as the industry
leader in Pakistan through its brand S.K Fans. We manufacture every kind of
fans using state of the best and art technology provides to our valued
customers with reliability, energy efficient and high performance of the
products. The S.K fans are the best in class of all the electronic fans
available in this industry. Our product lines consists of
11
S.K
S.K
S.K
S.K
S.K
Ceiling Fans
Pedestal Fans
Bracket Fans
Exhaust Fans
Plastic Fans
1.8: Summary:
In this portion i included that the internship is another way to understand
the business line and is very helpful to know the market knowledge of the
products and market trends. You can know how to work with a team and how
we can deal of our customers in best manners. It is our beginning stage so
that we learn as much as we can get from the industry. Internship program is
a good and best way to understand the best practical life and manners for all
the students during their study. At this stage we analyze the market
situations. Although there were some restrictions by the industry owners so
that they cannot provide us the accurate figures of their reports due to
leakage of the information.
Part-I
12
Section No.02
2.1: Introduction:
The foundation stone of the S.K Fans Company was laid in early 80s, by
the
dynamic
progressive
and
experienced
personnel.
Since
its
13
S.K
S.K
S.K
S.K
S.K
S.K
S.K
S.K
S.K
S.K
S.K
S.K
S.K
14
Deluxe Series
Fans Supreme
Fans VIP
Fans Classic multi
Fans Executive
Fans Pride
Fans Victoria
Fans Decors
Fans Cygnus
Fans Perfect
Fans Antique
Fans Marvell
Fans Serene
15
Features of Products:
Aesthetic Design
Energy Efficient
Long Lasting Heavy Duty Motor
Noiseless
16
CEO
M Ishfaq
Director
M Yousaf
Director
M Saeed
Manager
Faisal But
Account
Officer
Sale
M Kashif
Account
officer
Purchase
M Amir
17
Assistant
Manager
M Ejaz
Account
Officer
Payroll
M Tahir
Lahore
Sialkot
Shekhupura
Kasoor
Mirpur
Karachi
Islamabad
Peshawar
Rawalpindi
Sargodha
These are all very good distributors of the S.K Fans and take a good part in
the success of the S.K Fans. Due to these distributors this industry grows
fastly and increases its customers day by day.
Section No.03
3.1: History:
The history of the S.K Fans starts with a simple beginning in 1987, our
founder Sharif Khursheed starts manufacturing spare ports of fans in
18
Gujranwala. With the passage of time the company grows day by day and
one day it is known by the name of SHARIF KHURSHEED Industry
abbreviated as S.K Fans, which is quickly known as a high quality and
uncompromising performance. The products of S.K Fans are selling in the
market due to care if its quality that is promised by our brand name. In 2002
the company started to offer lifetime Guarantee on its complete products.
This was the first time that any manufacturer in Pakistan made such a
claim on its products by the Guidance and Grace of Almighty Allah. S.K Fans
were quickly becoming the top choice of the fans products for customers.
Now that time with 25 years of satisfied customers S.K Fans is the leading
brand in the fan industry.
3.2: Commitment:
The basic aim of the S.K Fans is to achieve the highest satisfaction of the
customers. We are dedicated to provide you with the best in class solutions
for all our product categories and the peace of customers mind when dealing
with any or S.K branded products. Our technical expertise has led the
industry standards in the manufacturing setting the bar higher each year.
19
products, which are helpful and save the life of our countrys people. Our
good and national network of dealers, distributors and customers around our
20
nation and the world gives is a unique prospective. The S.K Fans owners
believe upon happiness over profits and such provide a safe, healthy and
ethical work environment where all employees are given a chance to grow
and are committed to the honest, fair and transparent practices.
3.5: Warranty:
S.K Fans
Life time Guarantee valid of the customers purchased the fan by the
authorized dealer of the S.K Fans.The claim shall be accepted if the
customers have the original guarantee card or purchase receipts given
by the authorized dealer of the S.K fans
21
Muhammad Yousaf
Muhammad Saeed
Muhammad Younus
The chief executive officer of the industry is
Muhammad Ishfaq
The top management of the S.K Fans industry is all brothers among them.
As well as the sons of all the directors and chief executive officer work
under the top management.
Chief Executive
Officer
Muhammad
22
Directors
Directors
Directors
M Yousaf
M Saeed
M
Younus
Manager
Faisal
But
Store
Manager
Usman
Assistant
Manager
Ejaz
Account
officer
Payroll
M Tahir
Account
Officer
Sale M
Kashif
Account
officer
Purchase
M Amir
3.1.1: Departments:
Store Department
Sale Department
Purchase Department
Winding Department
Wiring Department
Assembly Department
Packing Department
23
Designation
Salary
Working Hour
Manager
55000
9-5 Pm
Assistant Manager
20000
8-5 Pm
Account Officers
15000
8-5 Pm
24
Store Manager
15000
8-5 Pm
Labor
10000-12000
8-5 Pm
3.1.5: Responsibilities:
The responsibilities of the management and the manager are to handle
all the business affairs and deal the other business matters. The manager
should be responsible for internal and external control and if there is a
problem the manager should be responsible for it
3.1.6: Communication System:
The communication system of the S.K Fans is very good and
communicative. It flows from top management to lower management. In
some organizations it flows from lower to top management. Both flows are
better but both have some disadvantage. If it is from top to lower level then
the grievances of the employees are not known by the top management
then problems arises. Sometimes the lower level of the employees is gives
very good suggestions then the management team. If there is a problem
arise first top management decide if they do not solve it then they involve
the lower level of employees to take better decisions.
25
This fan has the maximum power, latest design, saves energy, lifetime
guarantee and less price than its competitors. It has a strong brand image
due to after launch this product in the market it attracts more customers and
earn more revenue than others because the management show only design
and the customers give orders to them. According to this forecasting it has a
great strength for the S.K Fans.
3.1.9: Summary:
During my internship in the S.K Fans of Pakistan I think that it is very best
and reliable than the competitors exist in the market. I feel very comfortable
to work here because it staffs is very good, communicative and frankly with
26
its employees. I shall work here with the supportive environment. The profit
margin of the S, K Fans is competitively low than its competitors but its sale
is more than others in Pakistan. S.K Fans build goodwill in the market and
growing day by day.
27
28
c. Technology:
It has a good as well as bad impact on the business image. If the
industry has latest and new technology acquire then it has a good
market image and can increase its sale. If the firm has no latest and
innovative technology then it may be lost and failure in the market.
No latest technology
No I.T Training and Development
Poor Computerized system
Without technology nobody is perfect in the market. It means that if
the manufacturer has no latest and new technology then he fails to
sell his products to customers because customers demand only
quality and innovation.
Part II
Section No.04
5.1: My Internship Part:
The Industry where I have been worked has two setups.
SHARIF INDUSTRY
S.K FANS
29
The setup in which I have been worked is S.K Fans. In it the Fans are
manufactured and sell to national and international level. My role of work in
this industry is as an Account Officer. I learn practically how to manage
accounts and dealings with customers regarding balance and returns. The
role of my job is to record Sale, Purchase and its returns, Payroll, Bank
Reconciliation Statement, Cash Process, Account Receivable and Payable,
Store and Production Department as well as learn how to make the manual
ledger which is very different as teach us in universities and colleges. This is
the most complex and very hard work in the organization to keep manual
ledger and maintain balances equal. It is the most important work in every
organization and necessary for every organization because in case of
problem in software and due to load shedding problem there must be a
hurdle in your work but if you maintain manual account it is very useful and
give help to you. You may lost the Soft data but manual always in your hand.
5.2: Introduction of Main Branch:
The S.K Fans is under the responsibility of last two brothers M Saeed and
M Younus. But we discuss here the main branch which is under the M Yousaf
and M Ishfaq
Name
Muhammad
Muhammad
Muhammad
Muhammad
Faisal Butt
Muhammad
Muhammad
30
Ishfaq
Yousaf
Saeed
Younus
Ejaz
Rashid
Designations
Chief Executive Officer
Director
Director
Director
Manager
Assistant Manager
Assistant Manager
Muhammad
Muhammad
Muhammad
Muhammad
Muhammad
Tahir
Kashif
Amir
Waris
Umar
Account Officer
Account Officer
Account Officer
Store Manager
Production Manager
31
First Week
5.4.1: Sale Order Process:
In the first week at the start up I observe the work only and learn how to
maintain practical record keeping under the supervision of the account
officer relating to sale named is M Kashif. Here I observe three days and next
three days record kept by me practically on the computer by the supervisor.
In this process there are two ways of working.
1) Firstly check invoices of sale order which is received by the customers
and by our distributors or retailers whether the order is placed by them
or not
2) If the invoice is correct then check the goods from the store
Department that the goods are in store is according to the order
specification and quality
3) If the orders match then set terms and conditions and sent a copy of
the order to customer, one to store room and one copy to billing
department and if the goods are not available in the store then sent
order to production department
32
There are two types of billing in the S.K Fans that are
Post Billing
It include that the company receive the bill of the products after
deliver the goods and decide the charges of the freight.
Pre Billing
It include that the company receive the amount of the goods before
the delivery of goods to the customers. This offer is only for customers
not distributors or retailers.
4) After receive the acknowledgement of the order the store manager
provide the goods to the sale department along with invoices
5) Sale Department prepare a delivery Chillan to sent the goods to the
customers according to the specifications
6) After make the delivery Chillan the goods sent by a goods transport
company to customers
7) If the goods are in credit basis then one copy of its invoice sent to
credit department and adds it in ledger account
8) Mostly the transactions of the S.K Fans are on credit basis the days of
the credit less than one month
Sale Return:
Basically to types of sale return in the S.K Fans that are.
By Value Addition
In it the company return the goods in this situation that it receive
the old goods by the distributor and send them new models of the
products according to their specification
By Account
In this type of sale the industry take amount of the goods return to
the company and take back money which is paid by them before
some time. But we give some amount to the distributors and
remaining some goods take by them
33
In this process the sale department check the invoices of the sale order
and check that whether the goods sent by the industry are the same
goods return by the customers if correct then check the specifications
and quality and sent the goods to store rooms for repair and
maintenance. The sale returns goods receive by the customers are
record on zero amounts base. The repair charges are not charge to
customers first time after it the repair charges separately charged by the
customers.
Prepare Invoices
Customer Acknowledgement
Store
Room
Billing
Check Goods
34
Sale Department
Prepare Delivery
Challan
Second Week
5.4.2: Purchase and Purchase Return:
In this week I have been worked under the supervision of the
Muhammad Amir account officer of purchase and purchase return. Mr. Amir
trained me first relating to purchase in 2 days and work practical by me next
2 days. The remaining 3 days understand the goods sent to production by
the store. It is due to keep an eye on the stock whether available or not. And
give order to the supplier before a few days.
Purchase order process begins with the demand of the customers that
are available in the market that purchase our products. First estimates that
how much products are sold by the industry per month then according to the
demand of the customers sent order to the suppliers.
First manager check the different suppliers available in the market and
check the quality and rates of them. If the rates and quality matches with
35
the suppliers then we make a deal with them. The mode of payment decide
by the party at the time if start the dealings.
1) First the company make an order list according the customer demand
2) When the supplier send the goods to the company they first check the
order list whether we delivered the order or not, if confirmed then
check the specification of the goods according to the order
3) If the goods are matched with the order list then goods sent to the
sent to the store room and after it is on bulk purchase then sent after
to the store room
4) Before the goods sent to the store or god own the store keeper check
the list of the order like inward gate pas which is prepared by the
industry on the spot when he received the goods by the supplier
5) After verification of the inward gate pass the store keeper sent a copy
of it to the manager and one to the account department for the
maintenance of the record
6) Inward gate pass consists of the name of the vendor, specification,
purchase order reference
7) When the record kept by the account department they keep the
invoice of the goods receive in his file to avoid any dispute in future
8) The S.K Fans purchase the raw material mostly on the basis of credit
not on cash
9) The credit days of the purchase deals with each party before chosen
the supplier at the startup of the deal
10)
The credit days of the S.K Fans are less than 30 days because
due to fluctuation in process day by day
Purchase Department
Vendors
36
General Ledger
Purchase Department
Vouchers Check
Keep Record
Third Week
5.4.3: Payroll Calculation:
In this week I enter the working hour of the employees and daily
attendance of the employees which is record on a register by the gate
keeper. Then enter the production of the employees what they produce and
how many with department wise.
The S.K Fans maintain the process of the payroll on the computerized
system for the time saving and easily traceable records. The salary of the
employees made on three bases
First note the in and out time of the employees when they enter the industry.
Because the pay of the employees make on the daily bases which is depend
on the working hour of the employees. As more they work the salary of them
increase more and more.
37
The second is that the leave days of the employees in a month. The S.K Fans
deduct the employees salary when any of them is on leave.
Third check the production of the month as they work more they make much
money for the whole month. The S.K Fans give a target to the employees
that dont make the production below this target otherwise the salary is
deduct by the industry.
The salary system of the S.K Fans is computerized. All the employees are
enrolled in the system by the department wide because some employees are
working more than one department so due to it each employee is enrolled in
department wise. The computer system calculate all the employees salarys
automatically on the basis of their production record in the system by the
account department of the industry. The salary paid to permanent
employees on monthly basis but who are on contract basis they are paid
twice in a month. Some employees salary is fixed and some employees
salary depends on the production.
All the salary paid on the cash basis by the industry and the delivery of the
salary is the responsibility of the account department of the industry. After
the calculation of the salary the account officer check the production of the
employees himself and prepared a separate sheet on the Microsoft excel and
mentioned it the complete detail of their work. After verifying the computer
record they make salary into the envelope packets consists of their names
and amount of the salary.
Payroll Process
Account Department
38
Approval by Manager
Cash Paid
39
that due to this reason they maintain manual record. The one more benefit
of the manual record is that the computerized record destroyed by the
incorruption of the software they can easily maintain record again.
Sometimes due to error in system the computer give prints with error in
amounts so they can match with the manual accounts. The statement of the
bank is reconciled by the owners son or by the manager himself. They take
all the checks that are received or sent by the industry and go to bank. In
the bank they match their account with each other and both check their
balances on the spot if there is an mistake due to dishonor of check or unpresented checks they can clear here otherwise the bank is not responsible
for it.
Fourth Week
5.4.5: Store Department:
In the Store the work is performed by me is that to check the goods
whether it is according to the description or specification of the order or not.
One more and important thing is that first of all dont forget to check the
purchase order or sale order write by the company. It verifies that the order
is sent by the exact industry or not. Because to check that whether
somebody do not make fraud with us on the behalf of the customers or
suppliers. After the conformation of the inward gate pass unload the goods
in store and if extra goods are in store then sent to the god own.
40
Fifth Week
5.4.7: Cash Process:
There are two types of the cash processing in the S.K Fans that are
defined as under.
1).Cash Receipts:
There are three types of cash receipts in this industry given as under.
41
42
Sixth Week
5.4.8: Account Receivable:
There are three type cases in account receivables used in the S.K Fans
that are given as under.
Cash Payment:
43
44
to match their balances and if there is any differences then correct with the
bank.
5.5: Conclusion:
After the completion of my internship in the S.K Fans Gujranwala and
after the analysis of this industry I reached on this point of view according to
my thinking based upon the experience which I got from this organization
after done my work. The duration of my work is 6 weeks but I personally
work here two months. The S.K Fans make much progress and attract more
customers with the passage of time sue to its technology and life time
warranty that other organizations are not given to its customers. It is due to
because the parts of the fans are made by the sharif khursheed industry
under the supervision of the owners and the manager. After the SWOT
analysis of the S.K Fans I think that they change their policies and
management system immediately as can ad possible. The management of
the S.K Fans is centralized and nobody listen the problems of the employees
so that they have many grievances in his mind and have many questions
that they cannot ask by the management due to low interference of the
employees in the management. They must need to change the system into
decentralized and morally be social so that the employees loyalty increase
any built a trust upon them.
A Chinese Proverb says that
Never leave the old employee due to any reason because he work with you
when you are nothing and now you are something and you leave that
employee due to low pay and some other reasons
The old employees are loyal with you but new employee cannot be loyal
because they want money only, they cannot compensate with you at any
situation or at any cost. The management of the S.K Fans leaves the
45
employee due to small mistake and if they demand to increase the pay they
stuck of the employee from the organization. The future planning of the S.K
Fans is not strong because they start more than one project at the same
time so that this is not a right planning of the industry. The pay scale of this
industry is comparatively very low than its competitors. The knowledge
which we learn in the colleges and universities is very different as compare
to practical. The accounting and tools that we read in the books and
teachers tell us are not involved in the practical life. The process of sale,
purchase and other departments are very different and now I got both the
knowledge with the help of internship program. The software which is used
by the Sharif Khursheed industry is very easy and reliable and faster than
other industries. The cost of the software is comparatively low. The staff of
the Sharif Khursheed industry is very friendly and competent as well as have
more experience and knowledge of practical working within an organization.
They can handle and solve any kind of problem arise in the work. Some
problems that arise suddenly in the organizations that have not been seen
by them they can consult with the manager. As you know that nobody is
perfect in the world and have no complete knowledge in every field of
practical life. Every person gain and gain at every situation and at any stage
of life because there is the end of life but no end of work and knowledge.
6.1: Recommendations:
According to my point of view these are some suggestions that are given as
under.
S.K Fans change the management system from Centralized to
Decentralized
Increase the salary of the employees and give incentives to them
Use new technology to reduce cost and improve quality
Dont start more than one project at once time
46
6.2: References:
Following are the references that help to me in completion of my internship
report.
47
WWW.skfans.com.pk
WWW.yahoo.com.pk
WWW.google.com.pk
Books and articles
Brochures and catalogue
Manager
Supervisors and in charge of industry
Interviews