Professional Documents
Culture Documents
(Ddau DV© - MZ Ewëh$ Am (E
(Ddau DV© - MZ Ewëh$ Am (E
Account No.
: 100010320317
Mobile No.
: 9911493822
ABHIYANTRIK
Mr. SHATRUGHAN RAY
B 91 BASEMENT SHIVALIK MALVIYA NAGAR
SUNIL NARSING HOME
NEW DELHI 110017
DELHI
Bill Number
0224096859
Bill Date
20-Apr-2015
Bill Period
20-Mar-2015 to 19-Apr-2015
Service Tax No
AAACB2100PST007
Credit Limit
0.00
There's a substitute for paper.There's none for trees.Go paperless, Opt for only EBILL.Send SMS ACTEBILL <space> <email id> to 12345
Previous Bill Amount
A
Payments
B
Adjustments
C
Current Charges
D
{nN>bm ~H$m`m
^wJVmZ
ES>OQ>_|Q>g
dV_mZ ewH$
466.02
500.00
0.00
824.10
858.08
Due Date
05-May-2015
874.10
Please pay your bill before due date to avoid late payment charges
Summary of Charges
Particulars
/ {ddaU
Amount (`).
/ {nN>bm eof
/ dV_mZ ewH$
Monthly Charges / _m{gH$ ewH$
Feature Charges / gw{dYm ewH$
Usage & VAS Charges / Cn^moJ ewH$
Roaming Charges / amoq_J ewH$
One Time Charges / EH$_wV ewH$
Other Credits & Charges / A` Ho${S>Q> VWm ewH$
Discounts / Ny>Q>
Service Tax / godm H$a
@12.00 %
/ am{e
(`).
-33.98
Current Charges
262.32
0.00
86.30
262.32
0.00
456.86
0.00
0.00
50.00
0.00
86.30
2.60
2.60
456.86
0.00
0.00
50.00
0.00
858.08
824.10
For General Information dial 12345, for Service Requests and Complaints dial Customer Care no. 198 (Toll Free) from your IDEA mobile. e-mail: customercare@idea.adityabirla.com
Please mention your name and Mobile No. at the back of the Cheque
Please draw your Cheque/D.D favouring "IDEA Cellular Ltd. A/C. No. 100010320317"
PAYMENT DETAILS
Account Number: 100010320317
Invoice No:
0224096859
ABHIYANTRIK
Cellular No:
9911493822
Cheque
Demand Draft
Cheque/D.D.No:
Date:
Amount :
Page 1
of 5
STATEMENT OF ACCOUNT
Account No.: 100010320317
Bill No.:
0224096859
Bill Date :
20-Apr-2015
Date
Amount
09-Apr-2015
500.00
Total Amount
466.02
Payments
1
Payment Received
Total Payments
500.00
Total
-33.98
Description
Late Payment Charges
Amount
50.00
50.00
Total
Customer Information
1. These terms and conditions are in addition to and without prejudice to those contained in the Customer Service Application Form (CSA), and accepted by the subscriber. All terms and conditions
4. Drop your cheques ONLY at our designated cheque collection drop boxes. Post-dated or otherwise invalid / non-bankable/outstation cheques are not acceptable.
5. Fill in complete details including Cheque / Draft Number, drawee bank and branch on the remittance slip and write your Account number, cellular phone number and name on the reverse of the Cheque / Draft.
6. You can also pay by logging on to our website www.ideacellular.com or by giving standing instructions with your bank account/credit card.
(`). 50/- or 2% whichever is higher for outstanding >100/- and help build a good credit history. IDEA Cellular Limited reserves the right to apply
(`).100+ tax per CCSI decline.
the penal charges of (`).200+ tax per instrument towards cheque return and
8. IDEA Cellular Limited reserves the right to vary the rates of the penal charges from time to time and also take recourse to any other course of action as available and considered appropriate, subject to TRAI Regulations.
9. Roaming Calls can be updated in the next bill.
10. No Migration fee is chargeable to any tariff plan change. Log on to www.ideacellular.com to calculate the financial implications of your tariff plan.
11. No increase in rates is permissible in any item of tariff for the next period of six months from date of enrollment.
12. No charge is levied for any service without explicit consent of the consumer.
13. Security deposit, refundable if any, would be made within 60 days of closure of subscription after adjustment of dues; otherwise it will be eligible for interest @10 % p.a.
14. IDEA Cellular Limited will address all statements and notices under customer services application to the billing address given overleaf. Any statement or notice will be deemed served within 72 hours of posting by mail or courier.
15.Web based Complaint Monitoring System
You can register your complaint or view its status online through our website www.ideacellular.com. You have to do one-time registration (if not registered) and then login to my account under Customer Care Section.
16. In case of any Query, please call our General Information Number (Customer Care Number) 12345 or 9891012345 (Nominal charges apply for agent assistance) and for registering any Complaint or a Service Request, please
call customer care number 198 or 8744000198 (Toll Free). If you are not satisfied with the resolution provided and wish to further appeal, you can do so by appealing to our Appellate Authority within 30 days after expiry of the
time limit specified for the resolution either through e-mail, fax, post (including courier) or in person with details in prescribed format available on our website www.ideacellular.com.
Appellate Authority: Mr. Amit Dimri
17. For address change, please submit a letter with address proof at our nearest showroom & the same will be implanted in 4 working days subject to verification.
18. In the event of nonpayment /part payment / late payment of the amount /outstanding by due date/ cheque return instances, IDEA Cellular reserves the right to disconnect the services after taking into consideration all
implication of TRAI norms.
19. Any disputes arising out of differences are subject to the exclusive jurisdiction of the Courts of Delhi.
20. This is a computer generated invoice and does not need signature.
2' and SMS to 1909}. However all Telemarketing Calls will remain blocked.
- Categories & Numbers are as follows: 1- Banking/ Insurance / Financial products / Credit cards. 2 - Real Estate. 3 - Education. 4 - Health. 5- Consumer goods/automobiles. 6 - Communication / Broadcasting / Entertainment / IT.
Page 2
of 5
Bill No.:
0224096859
Bill Date :
20-Apr-2015
ABHIYANTRIK
Mr. SHATRUGHAN RAY
Period
20-Mar-2015 - 06-Apr-2015
07-Apr-2015 - 19-Apr-2015
Amount
115.55
146.77
262.32
Total
Period
12-Apr-2015 - 11-May-2015
-
Volume
Pulse
142
16
512.00
Amount
38.90
3.00
96.60
0.00
99.00
3.00
216.36
11
1
200810.00
146720.00
439:10/5
Total
456.86
"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged
by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for
discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."
(`).
Amount
0.00
0.00
0.00
0.00
0.00
Total
Service Tax
86.30
2.60
TotalTax
88.90
808.08
858.08
824.10
Page 3
# Proration is done to calculate exact rental & usage charges based on the number of active days of usage
of 5
Bill No.:
Bill Date :
0224096859
20-Apr-2015
ABHIYANTRIK
Mr. SHATRUGHAN RAY
9911493822
Date
20-Mar
20-Mar
21-Mar
21-Mar
21-Mar
21-Mar
21-Mar
22-Mar
22-Mar
22-Mar
22-Mar
24-Mar
24-Mar
24-Mar
24-Mar
24-Mar
25-Mar
25-Mar
25-Mar
25-Mar
25-Mar
25-Mar
26-Mar
26-Mar
26-Mar
27-Mar
28-Mar
28-Mar
30-Mar
30-Mar
31-Mar
31-Mar
31-Mar
31-Mar
31-Mar
31-Mar
01-Apr
01-Apr
01-Apr
02-Apr
Time
hh:mm:ss
15:53:45
23:10:13
14:46:35
14:50:01
18:20:51
19:10:24
21:02:26
10:48:05
17:06:20
20:46:28
21:59:16
16:24:29
18:09:01
19:46:54
21:51:46
22:16:12
16:11:36
16:14:14
16:18:36
16:34:10
16:37:12
19:30:50
09:20:37
20:10:38
20:53:38
19:51:41
18:57:07
20:03:38
17:14:47
19:26:10
11:35:07
13:10:02
14:19:05
14:25:11
19:21:56
21:24:16
09:23:39
17:45:00
19:52:06
05:59:00
Number
Called
919911183555
919210655688
919891297117
919811130211
919811130211
919958633424
09650760026
919718078555
919718078555
919958633424
09650760026
919810007032
919958633424
919958633424
09650760026
09650760026
919810007032
09818003232
919810007032
919811748544
919911183555
919958633424
919911183555
919958633424
919968369370
919958633424
919210655688
919718078555
919312230646
919958633424
919958633424
919958633424
919811163226
919210655688
919210655688
919210655688
919210655688
918506007280
919312230646
919210655688
Time
Band
P
O
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
O
Duration
mm:ss
Pulse
Call
Charges
Sr.
No.
00:49
01:18
01:36
02:48
00:31
01:49
00:24
00:36
00:22
00:32
01:43
00:21
00:52
02:00
00:14
00:10
01:49
01:01
00:44
00:56
01:30
01:04
00:46
00:51
00:33
01:58
00:14
00:42
00:16
01:47
03:23
00:36
00:37
03:35
00:33
00:53
00:05
03:49
02:19
00:53
1
2
2
3
1
2
1
1
1
1
2
1
1
2
1
1
2
2
1
1
2
2
1
1
1
2
1
1
1
2
4
1
1
4
1
1
1
4
3
1
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.50
1.20
0.60
0.60
1.20
1.20
0.60
0.60
0.60
1.20
0.60
0.60
0.60
1.20
2.40
0.60
0.60
2.40
0.60
0.60
0.60
2.40
1.80
0.60
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
Date
02-Apr
02-Apr
02-Apr
03-Apr
03-Apr
03-Apr
03-Apr
03-Apr
03-Apr
03-Apr
04-Apr
04-Apr
06-Apr
07-Apr
07-Apr
08-Apr
09-Apr
10-Apr
11-Apr
11-Apr
12-Apr
12-Apr
13-Apr
13-Apr
14-Apr
14-Apr
14-Apr
14-Apr
14-Apr
15-Apr
15-Apr
16-Apr
17-Apr
18-Apr
18-Apr
18-Apr
19-Apr
19-Apr
19-Apr
Time
hh:mm:ss
13:18:19
16:50:37
22:17:12
12:20:13
12:21:27
19:20:01
19:25:08
19:27:30
19:32:34
19:39:53
09:31:20
09:34:57
16:10:34
21:16:03
21:19:09
11:59:24
21:22:03
19:07:27
17:25:00
19:14:15
11:42:06
22:03:09
15:44:07
17:42:20
09:50:27
10:51:35
11:24:43
11:49:57
23:36:09
18:08:43
22:17:44
17:16:52
18:53:33
09:47:07
16:25:39
19:45:27
17:54:27
19:33:40
20:17:20
Number
Called
Time
Band
Duration
mm:ss
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
O
P
P
P
P
P
P
P
P
P
P
00:36
00:57
01:54
00:46
00:25
03:19
01:10
00:46
02:28
00:22
01:39
04:14
00:17
01:39
00:44
01:09
01:58
01:09
01:24
01:05
06:24
00:31
00:30
00:40
02:35
00:09
04:46
00:51
00:06
01:07
00:18
01:28
01:10
04:01
00:53
00:05
00:58
01:35
01:31
919810038023
919312200547
918506007280
919718078555
919871761036
919350397117
919350397117
919958633424
919350397117
919350397117
919210655688
919718078555
919811163226
919210655688
919210655688
918506007280
919811105728
09810007032
09582172171
919210655688
919810585536
08800967278
09582172171
09582172171
09810416678
09650760026
919650760026
919312230646
919210655688
919810004329
09873065024
09582172171
919958633424
919210655688
918800967280
919210655688
919718078555
919210655688
919718078555
Pulse
Call
Charges
1
1
2
1
1
4
2
1
3
1
2
5
1
2
1
2
2
2
2
2
7
1
1
1
3
1
5
1
1
2
1
2
2
5
1
1
1
2
2
0.60
0.60
1.20
0.60
0.60
2.40
1.20
0.60
1.80
0.60
1.20
3.00
0.60
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
Total
38.90
Date
21-Mar
24-Mar
24-Mar
24-Mar
Time
hh:mm:ss
18:19:35
12:27:52
12:30:59
18:44:16
Number
Called
01147546405
01146586185
01146586185
01126478431
Time
Band
P
P
P
P
Duration
mm:ss
Pulse
Call
Charges
00:23
02:39
05:44
00:23
1
3
6
1
0.00
0.00
0.00
0.00
Sr.
No.
5
6
7
8
Date
31-Mar
03-Apr
03-Apr
04-Apr
Time
hh:mm:ss
11:59:37
10:01:07
10:01:48
12:30:26
Number
Called
Time
Band
Duration
mm:ss
P
P
P
P
00:24
00:21
00:23
01:04
911165252664
01141099928
01141099928
911141552664
Pulse
Call
Charges
1
1
1
2
0.60
0.60
0.60
1.20
Total
3.00
Date
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
22-Mar
23-Mar
25-Mar
25-Mar
25-Mar
25-Mar
26-Mar
26-Mar
28-Mar
28-Mar
29-Mar
31-Mar
31-Mar
31-Mar
31-Mar
31-Mar
Time
hh:mm:ss
09:30:10
09:34:00
14:27:21
17:33:37
19:06:58
19:12:43
21:25:14
21:26:28
21:57:42
10:51:28
09:22:47
09:24:58
09:27:01
22:43:22
21:40:39
22:04:18
19:39:58
20:11:40
18:14:01
10:12:22
13:01:58
14:47:00
16:55:54
20:52:31
Number
Called
919801747294
919801747294
09525662459
919525506941
09721059047
09721059047
919771354935
919771354935
09721059047
919525506941
919801747294
919801747294
919801747294
917056143309
918427474297
919878988357
09576936470
919576936470
09525662459
09256704993
919517335133
919888643550
919888643550
08298658958
Time
Band
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
Duration
mm:ss
Pulse
Call
Charges
Sr.
No.
03:12
22:14
26:29
00:01
01:15
07:01
00:19
13:32
00:36
10:08
00:58
01:08
14:10
04:05
22:53
10:22
05:14
20:42
18:19
01:54
01:31
02:22
01:39
03:17
4.00
23.00
27.00
1.00
2.00
8.00
1.00
14.00
1.00
11.00
1.00
2.00
15.00
5.00
23.00
11.00
6.00
21.00
19.00
2.00
2.00
3.00
2.00
4.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
3.00
13.80
6.60
3.60
12.60
11.40
1.20
1.20
1.80
1.20
2.40
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
Date
31-Mar
31-Mar
01-Apr
01-Apr
07-Apr
07-Apr
08-Apr
08-Apr
08-Apr
08-Apr
08-Apr
08-Apr
08-Apr
08-Apr
09-Apr
09-Apr
09-Apr
09-Apr
09-Apr
09-Apr
10-Apr
10-Apr
10-Apr
10-Apr
Time
hh:mm:ss
20:58:04
21:06:07
09:24:43
19:34:26
09:12:28
09:15:38
07:45:35
08:57:12
08:58:02
08:58:37
09:18:51
17:00:00
20:30:24
21:49:13
08:26:42
08:30:03
08:35:53
09:20:46
09:27:32
22:03:47
08:38:43
10:05:58
10:31:02
10:47:20
Number
Called
919801747294
918298800970
09256704993
918298658958
09801747294
09801747294
918298800970
919801747294
919801747294
919801747294
919771354935
919771354935
08809787111
918407820663
08809787111
919801747294
918809787111
918809787111
918298800970
917277173329
918809787111
09256704993
919801747294
918298800970
Time
Band
Duration
mm:ss
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
07:25
16:40
02:37
14:56
02:53
16:12
01:59
00:24
00:12
17:51
00:44
03:18
05:34
01:41
00:18
05:24
00:45
01:13
22:33
12:07
26:32
00:33
12:06
46:05
Page 4
Pulse
Call
Charges
8.00
17.00
3.00
15.00
3.00
17.00
2.00
1.00
1.00
18.00
1.00
4.00
6.00
2.00
1.00
6.00
1.00
2.00
23.00
13.00
27.00
1.00
13.00
47.00
4.80
10.20
1.80
9.00
1.80
10.20
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
of 5
Bill No.:
Bill Date :
0224096859
20-Apr-2015
ABHIYANTRIK
Mr. SHATRUGHAN RAY
9911493822
Date
10-Apr
11-Apr
12-Apr
12-Apr
12-Apr
Time
hh:mm:ss
16:05:46
09:54:31
13:58:39
15:54:41
15:57:32
Number
Called
919517335133
09256704993
08229825763
07654473170
09525662459
Time
Band
Duration
mm:ss
Pulse
Call
Charges
Sr.
No.
08:45
07:06
28:01
01:17
09:24
9.00
8.00
29.00
2.00
10.00
0.00
0.00
0.00
0.00
0.00
54
55
56
57
A
A
A
A
A
Date
13-Apr
13-Apr
14-Apr
17-Apr
Time
hh:mm:ss
11:12:48
19:28:26
18:14:21
08:40:53
Number
Called
Time
Band
Duration
mm:ss
A
A
A
A
01:01
01:24
06:49
02:10
917277173329
919771354935
08809787111
919872624632
Pulse
Call
Charges
2.00
2.00
7.00
3.00
0.00
0.00
0.00
0.00
Total
96.60
SMS
Sr.
No.
1
2
3
4
5
6
Date
20-Mar
28-Mar
29-Mar
29-Mar
29-Mar
29-Mar
Time
hh:mm:ss
Destination
Number
Volume
22:59:40
21:43:34
06:42:57
06:43:21
06:48:50
06:48:56
053698147
0121
053698116
053698116
053698116
053698117
1
1
1
1
1
1
SMS
Charges
0.00
0.00
0.00
0.00
0.00
0.00
Sr.
No.
7
8
9
10
11
Date
30-Mar
02-Apr
04-Apr
04-Apr
10-Apr
Time
hh:mm:ss
15:55:36
09:49:21
11:30:22
15:54:19
15:05:35
Destination
Number
Volume
918895437189
919210655688
919210655688
09313363365
919771354935
SMS
Charges
1
1
1
1
1
0.00
0.00
0.00
0.00
0.00
Total
0.00
SMS - MT
Sr.
No.
1
Date
29-Mar
Time
hh:mm:ss
Content
Description
06:49:25
Volume
53696stllov003
SMS
Charges
Sr.
No.
Date
Time
hh:mm:ss
Content
Description
Volume
SMS
Charges
3.00
Total
APN
hh:mm:ss
No.
20-Mar
21-Mar
21-Mar
21-Mar
22-Mar
22-Mar
22-Mar
23-Mar
29-Mar
29-Mar
29-Mar
29-Mar
18:28:43
06:01:08
06:03:42
06:13:23
02:34:59
02:45:25
04:11:58
08:49:15
06:42:51
06:52:37
09:12:51
09:16:35
internet
internet
internet
internet
internet
internet
internet
internet
internet
internet
internet
internet
Rating
Total
Total
Sr.
Group
Vol/Dur
Amt.
No.
Internet
Internet
Twitter
Facebook
Internet
Internet
Internet
Internet
Internet
Internet
Internet
Internet
1300.00
17680.00
70.00
970.00
2540.00
39010.00
6600.00
1420.00
1780.00
22280.00
10.00
4660.00
5.20
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
13
14
15
16
17
18
19
20
21
22
23
24
Date
Time
3.00
APN
Rating
Total
Total
Group
Vol/Dur
Amt.
Internet
Internet
Internet
Internet
Internet
Internet
Facebook
Internet
Internet
Internet
Facebook
Internet
960.00
10.00
880.00
13640.00
1960.00
16210.00
10.00
14410.00
10.00
16130.00
10.00
38260.00
0.00
0.04
3.52
54.56
0.00
0.00
0.00
0.00
0.00
0.00
0.00
153.04
hh:mm:ss
29-Mar
31-Mar
03-Apr
05-Apr
10-Apr
11-Apr
11-Apr
12-Apr
12-Apr
12-Apr
12-Apr
16-Apr
11:37:51
22:01:12
09:19:25
15:23:59
06:06:58
05:43:53
05:44:12
01:00:03
02:08:02
02:10:37
02:17:08
02:30:54
internet
internet
internet
internet
internet
internet
internet
internet
internet
internet
internet
internet
Total
216.36
Page 5
of 5