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    BS EN ISO9000 Series - Quality Management: Initial Assessment Review Continual Improvement

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    Lal Baloushi
    The document discusses ISO 9001:2008, an international standard for quality management systems. It focuses on helping organizations meet customer requirements, improve their quality processes, and achieve continual improvement. Key aspects include measuring performance, setting goals and objectives, preventing failures, correcting issues, and periodically reviewing the management system. The standard provides prescriptive requirements around documenting processes, procedures, records, and employee competence to allow for effective internal and external auditing. This model has been adapted to standards for environmental and health and safety management systems as well.

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    BS EN ISO9000 Series - Quality Management: Initial Assessment Review Continual Improvement

    Uploaded by

    Lal Baloushi
    32 views1 page
    The document discusses ISO 9001:2008, an international standard for quality management systems. It focuses on helping organizations meet customer requirements, improve their quality processes, and achieve continual improvement. Key aspects include measuring performance, setting goals and objectives, preventing failures, correcting issues, and periodically reviewing the management system. The standard provides prescriptive requirements around documenting processes, procedures, records, and employee competence to allow for effective internal and external auditing. This model has been adapted to standards for environmental and health and safety management systems as well.

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    ISO9001

    Original Title

    ISO9001

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    The document discusses ISO 9001:2008, an international standard for quality management systems. It focuses on helping organizations meet customer requirements, improve their quality processes, and achieve continual improvement. Key aspects include measuring performance, setting goals and objectives, preventing failures, correcting issues, and periodically reviewing the management system. The standard provides prescriptive requirements around documenting processes, procedures, records, and employee competence to allow for effective internal and external auditing. This model has been adapted to standards for environmental and health and safety management systems as well.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    32 views1 page

    BS EN ISO9000 Series - Quality Management: Initial Assessment Review Continual Improvement

    Uploaded by

    Lal Baloushi
    The document discusses ISO 9001:2008, an international standard for quality management systems. It focuses on helping organizations meet customer requirements, improve their quality processes, and achieve continual improvement. Key aspects include measuring performance, setting goals and objectives, preventing failures, correcting issues, and periodically reviewing the management system. The standard provides prescriptive requirements around documenting processes, procedures, records, and employee competence to allow for effective internal and external auditing. This model has been adapted to standards for environmental and health and safety management systems as well.

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    of 1

    BSENISO9000SeriesQualityManagement

    Businesseshadadesiretoshowtheircommitmenttocustomersatisfactionandcontinuing
    improvementinqualitymanagementandtothisendqualitymanagementsystemshavebeendeveloped
    andcertificationsystemshavedevelopedalongsidethemanagementsystems.
    ISO9001:2008isthemostrecentinternationalstandardforcertificationofamanagementsystemto
    maintainandimprovequalityinanorganisation.
    ThefocusofISO9001istheattainmentofcustomersatisfactionbymeasuringtheorganisation'scurrent
    performancewithregardstothequalityofitsproductsandservices,settinggoalsandobjectivesto
    improvetheirperformanceandmeasuringtheirprogresstowardsthosegoals,takingactionstoprevent
    failuresbeforetheyhappenandcorrectthecausesoffailureswhichhavehappenedandperiodically
    reviewingperformancewithaviewtoupdatinggoalsandobjectivesandamendingthemanagement
    systeminordertomeetthem.
    Continual
    Improvement

    Initial
    Assessment
    Review

    Checking,
    Corrective
    &Preventive
    Actions

    POLICY

    IMPLEMENT

    PLAN

    AuditablestandardssuchasISO9001:2008areprescriptive,thatistheyprescribecertainstandardsthat
    mustbemetinordertocomplywiththestandardandallowcertification.Theseprescribedstandards
    includedocumentingprocessesandproceduresandmaintainingrecordstodemonstratethecorrect
    operationofthesystem,includingauditfindings,investigationsintofailuresofthesystem,corrective
    andpreventiveactions,andevidenceofcompetenceofemployeestocarryouttheirtasks.
    Havingprescriptivestandardsallowsthesystemtobeauditedeffectivelybothinternallybypeople
    familiarwiththesystemandexternallybypeoplewhoarenotfamiliarwiththespecificsofthesystem
    butexperiencedintherequirementsofthestandard.
    Thismodelofstandardhasbeenadaptedandextendedtoprovideauditablemanagementsystem
    standardsforvariousotherareasofbusinessincludingenvironmentalmanagement(ISO14001)and
    health&safetymanagement(OHSAS18001).

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