GILDA D.

JONES, RN, BSN

704-604-3674
gildasday@yahoo.com
SUMMARY
Highly motivated, enthusiastic healthcare professional with unique ability to balance people issues with business needs
while producing demonstrated positive outcomes. Certified Nephrology Nurse (CNN) RN Licensure NC and Florida.
Experienced with, ECO regulations, CMS, Continuous Quality Improvement (CQI), policy and procedure, staff training
and development. Corporate and field experience in directing clinical, quality, staff and performance improvement in
management functions across multiple disciplines and organizations. Excel in leadership and developing teams,
partnering with Senior Leadership. Developed positive customer relations driving sales and market penetration. Adept
at multi-tasking and collaborating organizationally resulting in a positive bottom line impact quality outcomes and
profitably.

PROFESSIONAL EXPERIENCE
Physicians Dialysis, North Miami Beach, FL
Director of Operations,

2014-2015

Functioned in direct collaboration with CEO in the setting of financial and quality goals driving company direction.
Improving quality outcomes through, mentoring, unit audits and quarterly manager meetings.
Directed 3 Chronic units 2 Home programs with PD and 3 State and Federal prisons.
Improved development of clear and precise goals and expectations to improve CMS rankings and 5 Star rating. While
improving company profits.

Fresenius Medical Care, Waltham, MA

Area Manager,

2012-2014

Managed and directed 5 chronic, 2 acute hospital dialysis centers. Goal oriented to provide quality out comes to CMS and Joint
Commission standards. Promote growth while maintaining budget of all units.
Partnered with Medical Directors to meet standards of care while working within company guidelines.

Developed Access management program in collaboration of physicians.

Maintained units in ready state for Regulatory Inspections.
Mentored RNs into becoming Clinic Managers driving improved outcomes. Units improved 40% in overall ranking.

DaVita, Charlotte NC
2011
Centralized Anemia Manager
Utilizing expertise of anemia and CMS guidelines remotely successfully managed 1,000 patients.

Partnered with appropriate key unit personnel to communicate positive patient outcomes.
Worked collaboratively with peers and Regional Outcomes Director.

ABBOTT LABORATORIES, Deerfield, Ill.

Clinical Sales Specialist

2008-2011

Utilized, expertise in nephrology to develop positive professional relationships with key decision makers to increase market share
while driving positive clinical outcomes. Provide on-site mentoring of dosing where applicable.
Partnered with appropriate key personnel to develop and implement management protocols and subsequent growth.
Travel onsite to hospitals, dialysis facilities and doctors office to provide on-site training of Vitamin D. Individualized
training to meet the unique needs of each staff member.

Partnering with Regional Quality Directors to develop plan of action to prioritize unit needs of improvement and support.
Following their lead contributing to the (CQI) process.
Worked collaboratively with Abbott team of sales manager, national account manager to provide customer support while
driving region to exceed business goals. Assumed lead as sales when needed to protect and drive business

AMERICAN REGENT, Shirley, New York.

Clinical Sales Specialist

2004-2007

Utilized expertise in anemia management of the renal patient developed strong relations with key decision makers. Provide
Continuing Education Programs. Speaking to large audiences.
Mentored dialysis nurses in the development of centralized anemia management program enabling off site monitoring
leading to improved outcomes.

Provide in-services on IV Venofer (Iron) in a variety of settings from hospitals to a varied range of disciplines, ranging from
oncology, hematology and nephrology.
Independent as well as collaborative calls on physicians driving sales by an increase of 30%.

GAMBRO RENAL PRODUCTS, Lakewood, Colorado.

Clinical Specialist Manager

2001-2004

Functioned independently when indicated yet contributed to a multi-functional team in sales, marketing as well as customer
support. Managed $1.5 million budget.
Developed departmental budget empowering independent accountability. Effectively controlled cost through economical
utilization of personnel, materials, equipment and resources.
Collaborated with team in the development of ECO approved training and marketing materials

Managed Performance Appraisals and Employee Developmental Plans. Supervised a team of registered nurses remotely
nationwide.
Provide training and on call clinical support for both Hemodialysis and Intensive Care, CRRT (Continuous renal replacement
therapy).
Scheduled appropriate training of new customers staying abreast of their needs.
Managed compliance with Policies, Procedures and Guidelines, OSHA, HCFA, AAMI, JCAHO and federal, state regulations.

VASCA Inc. Tewksbury, MA.

Clinical Nurse Specialist

1999-2001

Responsible for independent scheduling and training based on customer needs in the utilization of a subcutaneous vascular access.
Called on and provided support to vascular surgeons and nephrologists.
Supported sales achieving number one position in region.
Customer support in the development of policy and procedures, training as well as troubleshooting.

GAMBRO HEALTHCARE. Richmond, VA.

Center Director

1996-1999

Continuously strove to strengthen and refine professional effectiveness of self and team as demonstrated by:
Managing unit compliance of: OSHA, HCFA, AAMI. NKFK/DOQI (National Kidney Foundation-Dialysis Outcomes Quality
Initiative Clinical Practice Guidelines). Conducted Facility surveys and audits
Collaborated with treatment team in the development of CQI for Anemia and URR in accordance to MARC and Gambro
requirements. Developing tracking tools to monitor infections.
Managed Performance Appraisals. Promoted a productive work environment while providing quality patient care.
Collaborated with HR as needed.
Counseled subordinates in professional and educational matter by overseeing orientation of all new employees and
recognition of ongoing unit needs. Providing disciplinary actions as needed.
Provide direct patient care and teaching to the ESRD/HD patients, both in the chronic and home setting.

MEDICAL COLLEGE OF VIRGINIA. Richmond Va.

Clinician

1984-1996

Provide dialysis to a variety of settings, acute, chronic, self-care and home training.

PROFESSIONAL ORGANIZATIONS
American Nephrology Nurse Association. Since 1988. Treasurer 1999, 2000, 2001, Secretary 2014

EDUCATION
Bachelor of Science in Nursing, University of Ohio, Athens Ohio
Diploma of Nursing, Holzer Medical Center, Gallipolis Ohio