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Whitepaper Human Era at Work
Whitepaper Human Era at Work
Whitepaper Human Era at Work
2014
1
table of contents
reinventing the workplace: a note from Tony Schwartz........2
meeting peoples four core needs at work...........................4
the findings: physical............................................................6
the findings: emotional.........................................................7
the findings: mental..............................................................8
the findings: spiritual............................................................9
leaders at work....................................................................10
conclusion..........................................................................12
about The Energy Project....................................................13
about the survey.................................................................14
respondent profile..............................................................15
sources...............................................................................17
Most companies
are failing to meet
the needs of their
employees.
3
8%
7%
12%
14%
59%
37
49%
42
34
35
40
36
30
45
33
18
33
66
48
21
33
60
44
33
41
48
72
38
16
47
68
36
19
46
52
36
35
43
50
40
48
40
55
54
physical
physical
* neutral answers have been omitted
emotional
emotional
source: November 2013 June 2014, What Is Your Quality Of Life @ Work? HBR.org & The Energy Project (n=19,900+)
mental
mental
40
34
42
37
45
32
34
spiritual
spiritual
one or
fewer
breaks
51%
more
than one
break
40%
40%
30%
28%
better focus
source: November 2013 June 2014, What Is Your Quality Of Life @ Work? HBR.org & The Energy Project (n=19,900+)
satisfied
37%
dissatisfied
46%
neutral
17%
125%
greater engagement
54%
better focus
source: November 2013 June 2014, What Is Your Quality Of Life @ Work? HBR.org & The Energy Project (n=19,900+)
can't focus
68%
29%
greater engagement
source: November 2013 June 2014, What Is Your Quality Of Life @ Work? HBR.org & The Energy Project (n=19,900+)
do
36%
don't
50%
neutral
14%
93%
greater engagement
177%
leaders at work
Leadership behaviors in every dimension have
a significant impact on employee energy,
sustainability, and performance.
Physical: To fuel the highest levels of
performance in the physical dimension, leaders
must both encourage and model sustainable
work behaviors. For example, more and more
companies are building fitness facilities and even
1
+91%
+75%
+81%
4
+126%
increases
engagement
+106%
+89%
+50%
+59%
+199%
+169%
+148%
+100%
increases
positive energy
at work
+77%
builds
employee
loyalty
+66%
+56%
increases life
satisfaction
+42%
Employees life
satisfaction steadily
increases as more core
needs are met.
Employees retention
doubles when just one
core need is met.
source: November 2013 June 2014, What is your quality of life at work? HBR.org & The Energy Project (n=19,900+)
Workers at all levels in our survey are sending employers a clear message. If sustainable high
performance is the goal, dont seek to get more out of us. Rather, invest more in helping to meet our
core needs, so we have the energy we need to tap our full potential.
Its a new value proposition: Take better care of us and well take better care of business.
12
respondents at a glance
20,000+
global respondents
25
all
industries
career levels
industries
Software/Technology
Consulting
Education
Manufacturing
Financial Services
Not for Profit
Healthcare
Government
Academia
Retail
Insurance
Pharmaceutical
Biotechnology
Accounting
Finance
Legal
Transportation
Web
Real Estate
Entertainment
Publishing
13
Travel/Tourism
Food Service
Wholesale
Medical devices
respondent profile
locations
9%
17%
60%
North America
3%
Europe
Middle East
3%
South America
Asia
2%
South Asia
2%
4%
Africa
Australasia
age
gender
4%
4%
20%
15%
15%
27%
27%
21-29
30-39
47%
40-49
34%
50-59
50-59
60+
60+
14
53%
female
male
company size
under 100
100-999
1,000-9,999
10,000+
29%
25%
22%
24%
career level
Non-manager
4%
8%
New Manager
13%
48%
Mid-level Manager
Senior-level Manager
17%
10%
15
16
sources
1. 2012 Global Workforce Study, Towers Watson
2. Ibid
3. Maslow, A. H. (1970b). Religions, values, and peak experiences. New York: Penguin. (Original
work published 1964)
4. Kleitman, Nathaniel . Sleep, wakefulness, and consciousness. Psychological Bulletin, Vol 54,
No. 4 (Jul 1957), p. 354-359 http://psycnet.apa.org/journals/bul/54/4/354
5. Mark, G. No task left behind?: examining the nature of fragmented work. In Proceedings of the
SIGCHI Conference on Human Factors in Computing Systems (2005), 321-330.
6. Multitasking: Switching Costs. Http://www.apa.org. N.p., n.d. Web. 29 Oct. 2014.
7. November 2013 June 2014, What Is Your Quality Of Life @ Work? HBR.org & The Energy
Project (n=19,900+)
17