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A Study On Heads of Expenses and Measures of Cost Analysis For Financial Performance at Apollo Pharmacy."
A Study On Heads of Expenses and Measures of Cost Analysis For Financial Performance at Apollo Pharmacy."
PROJECT REPORT
Submitted to the ICFAI University, Tripura in partial
Project Trainee
“R.RADHAKRISHNAN”
Madurai
1
June 2009
It is certified that the Project entitled “A study on heads of expenses and measures
work done by the candidate during the period of study under me and that the Project has
not formed the basis for the award of any degree, diploma, associate ship, fellowship or
other similar title to the candidate and that the Project represents independent work on the
Madurai.
2
R.RADHAKRISHNAN,
08PMP0114914,
Madurai.
I hereby declare that the Project titled “A study on heads of expenses and measures of
Cost analysis for financial performance at Apollo pharmacy.” for the award of Master
of Business Administration is my original work done under the guidance and Supervision
Management Studies, Madurai and the study have not previously formed the basis for
the award of any degree, diploma, associate ship, fellowship or other similar title of any
University or Institution. .
(R.RADHAKRISHNAN)
Place:
Date:
3
ACKNOWLEDGEMENTS
S.Nagarajan, B.com. Apollo Pharmacy Division, for his scholarly guidance and
inspiration. He was deeply involved in the project right from the formulation of the
problem till its completion. I have benefited tremendously from my discussions with him
throughout this research work. The shape of the Project owes a lot to his useful
Studies, Head Office Hyderabad for allowing us to carry out our project in this
wonderful organization.
Management Studies, Head Office Hyderabad for guiding us give the detailed SIP
Curriculum in my project.
I owe my debt to Mrs. Brinda Kalyani.P.R, Faculty Guide, CIMS, MDU. She has
I extend my sincere and whole hearted thanks to Senior Manager, Mrs.Geetha and
Manager, Mrs.Rajvee at Apollo Pharmacy Division, Chennai.
4
LIST OF CONTENTS
Page No.
Acknowledgements
III
CHAPTER I 1
1.1. Introduction 2
5
CHAPTER II 9
CHAPTER III 22
CHAPTER IV 27
CHAPTER V 60
5.3. Conclusion 64
Bibliography 65
6
LIST OF TABLES
7
PHARMACIES TO DO NET PROFIT ANALYSIS
LIST OF CHARTS
8
XVI Outside purchases of Apollo pharmacy at Nungambakkam 58
XVII Outside purchases of Apollo pharmacy at Sastri Nagar 59
9
CHAPTER – I
CHAPTER - I
1.1. INTRODUCTION:
The Pharmaceutical Industry rightly called the “Life Line” industry, processes
goods which are vital for people’s welfare. It is beyond doubt that the Progress achieved
has been spectacular since independence. There were only a few drugs, which were
manufactured in the country from the basic stage at the time of independence. Since then
the industry has grown at a remarkable place and now it has acquired the capabilities to
produce a wide range of pharmaceutical and intermediates for basic stage where it is
termed as the largest and most modern industry among the developing countries.
World War I and World War II formed significant landmarks in the history of
India and today there are around 6000 large, medium and small companies, the
10
1.2. STATEMENT OF PROBLEM
Here they are maintaining Two Stores separately for Hospital based Pharmacies and
Clinic, IOCL and Stand alone Pharmacies, and carrying Receipts and Issues in the daily
manner to all the branches. But maximum of the branches are not get their demands fully
at the time because of the closed system integration .The problems arising because of the
system are:
iii.The more outside purchase will reduce the profit even though the sale is more.
iv.Year to year increase the no. of pharmacies that they have provided the
11
The analysis of the deviation between the company’s actual and
standard cost helps the management in decision making and controlling procedures by
taking appropriate measures to rectify. The project also gives the knowledge of planning
and making decision about materials required and the best process that is to be followed
to produce a product at least cost with high quality.
profit can be increased only by cutting down the cost of production and expenses. So it is
very important to control the cost and reduce as much as possible. So, many companies
are adopting budgeting and they use variance analysis to find the reason and cause for
their deviation which will help them to reduce the cost in future and to keep a check in
cost. So, the performance of the company also depends company’s effectiveness in
producing the product at good quality at low cost. So this project will help us to calculate
the variance and to evaluate the reasons, so that it will help the company to take
appropriate measure and control the cost incurred. So, that profit and performance
increases. So, the project trainee has chosen the topic as “A study on heads of expenses
and measures of Cost analysis for financial performance at Apollo pharmacy”. For
this project trainee has applied the concept of cost control and Income and expenditure
statements. The project trainee has collected the details about expenses of cost and their
12
1.5. NEED FOR THE STUDY:
i. The financial statements are prepared under the historical cost convention under
India (ICAI) and according to the provisions of the companies act, 1956.
ii. It is the area maintains the financial statements. There are some costs involved,
a. Operative costs
b. Administrative costs
c. Employee costs
d. Financial costs
iii. The company follows the cost system they have financial performance.
iv. The increase the total cost of expenditure they have low financial performance.
v. The decrease the total cost of expenditure they have high financial performance.
13
1.6. SCOPE OF THE STUDY:
expenses, which relate to the enterprise as a whole and are not allocable
expenses”.
better or bad.
iii. Cost control is a saving function, which deals with the good financial
14
iii. To analyze the four years Income and Expenditure statement in 5 Apollo
iv. To give suggestion and to improve (reduce) the cost control system for the
vi. To give suggestion and to improve (increase) the financial performance in Apollo
pharmacy.
The project trainee has collected and studies the details about Income and
years data were analyzed for cost of expenses and financial performance. The trainee did
the project from April end to June end comprising of 13 weeks in total.
The project trainee has used secondary data for this project. Secondary data
are compiled from company reports, previous studies, management books and websites.
The research process starts from the statement of problem, research design,
objectives, conceptual framework, and tools of analysis and limitation of the study.
15
The project trainee has used the sample size of 5 Apollo pharmacies at
The project trainee has used income and expenditure statements of Apollo
Chennai.
The project trainee has used the statistical tools like percentage and charts.
i. The data collected is entirely dependent on the accuracy of the details given by
departments.
iii. Moreover the details regarding carrying cost and ordering cost are not available to
the researcher from the company.
This report consists of five chapters of which the first chapter includes the
Objectives, Scope of the study, Need of the study, period of the study, Research
16
Methodology, Sampling design, Data processing, Statistical tools and Limitations of the
study. The Pharmaceutical Industry rightly called the “Life Line” industry,
processes goods which are vital for people’s welfare. It is beyond doubt that the Progress
Medicines) has been spectacular since independence. There were only a few drugs, which
were manufactured in the country from the basic stage at the time of independence. Since
then the industry has grown at a remarkable place and now it has acquired the capabilities
to produce a wide range of pharmaceutical and intermediates for basic stage where it is
termed as the largest and most modern industry among the developing countries.
World War I and World War II formed significant landmarks in the history of
India and today there are around 6000 large, medium and small companies, the
The fourth chapter deals with data collection and data analysis.
17
CHAPTER - II
COMPANY PROFILE
18
CHAPTER - II
The Apollo Hospitals Group has been recognized as the ‘Architect of Modern
Healthcare’ in India.
promoted by Dr. Prathap C. Reddy, Executive Chairman. Its resource management and
able deployment of technology and knowledge in the service of mankind has brought
Apollo Hospitals national and international recognition and acceptance. The Apollo
Excellence" and the Indraprastha Apollo Hospitals, Delhi, is amongst the largest
19
Since it was set up in 1983 as the first corporate hospital in Chennai,
Apollo Hospitals has marked important milestones in healthcare, and pioneered growth in
several areas.
ii. Was the first provider to introduce preventive healthcare packages in India
iii. Was the first to perform liver, multi-organ and cord blood transplants in
India
iv. Was the first Indian hospital to introduce newer techniques in coronary
v. It has the largest as well as one of the most sophisticated sleep laboratories
in the world.
vi. It has pioneered orthopedic procedures like total knee replacement and the
Over 750,000 major surgeries and over 10, 00,000 minor surgical procedures have
been performed till 2003 at Apollo. These procedures include cardio thoracic, neurology,
cosmetic and tumour surgeries. Apollo strives to use minimally invasive and micro-
20
iv. Over 2,00,000 angiograms, 16,200 angioplasties (PTCA) and 3500 mitral
vi. Over 4000 specialists and super-specialists and 3000 medical officers
Mission began with the establishment of the first corporate hospital in Chennai in
1983. Today we have Apollo Hospitals in several Indian cities, and have extended our
Managed hospitals
A five-fold increase is planned and being executed over the next 3 years.
21
Apollo Health and Lifestyle Clinics
reach.
Pharmacy operations
Managed Care
Our corporate health plans and packages help facilitate the employee healthcare
Global Presence
Today Apollo has a presence in Sri Lanka, Bangladesh, the UAE, Nepal, Ghana,
Apollo’s capabilities have received international acclaim resulting in the replication of its
22
The Apollo group is also in talks with private healthcare groups and government
Vietnam, Malaysia, Thailand and other neighboring countries to establish its presence
the newly established corporate Apollo Hospital, Madras. Located within the premises of
service standards, was an immediate success, with turnover touch in Rs. 42 Lakhs in the
year of inception.
operation two decades ago had grown into a mammoth chain of pharmacy stores of
almost one hundred in India, most of them servicing 24 hours per day on all days, with
delivery system.
Today, Apollo Pharmacy has become the largest Chain of Pharmacies in India,
with the current turnover of 170 crores in 2002-2003. The projection of 200 crores in the
service, ready availability of all drugs, competitive prices and assured quality.
Apollo Pharmacy deals with the entire spectrum of pharmaceuticals and drugs.
Vaccines, Sera, Imported Medicines, Anti Toxins and Immunological Products. Besides
23
the Pharmacy also stocks surgical and life style products (Cosmetics, Health foods and
herbal drugs).
Mysore, Tirupathi, Vizag, Bhopal, Ahmadabad, Calcutta, Raichur and Aragonda and in
the neighborhood country Srilanka. Apollo Pharmacies are all "walk-in" air-conditioned
dispensing medicines. As the Pharmacy deals with the entire spectrum of drugs, being the
largest chain of pharmacies in the India, the service is consistently of very high standard.
The primary reason for the success of Apollo Pharmacy is the precision of operations and
inventory control.
Computerized stock and inventory control systems ensure control at every stage
viz. stock receipt, inspection, stock issue and returns, invoicing, collection, accounting
and settlement of suppliers on time. Everyday stocks are checked and updated on the
Qualified Pharmacists man the counters, assisted by Pharmacy Aides, Data Entry
There is already a process in place to secure the ISO 9000 certification. All these
have made Apollo Pharmacy the 170 Crore company it is today, with 142 across the
country.
24
PHARMACIES ARE CLASSIFIED UNDER FOUR CATEGORIES:
While the first three categories were self established, regarding IOC retail outlets, there is
a running agreement with Indian Oil Corporation Limited (IOC) for dissemination of
Apollo Pharmacy product through the "Convenio" stores in selected IOCL Retail Outlets
The HBPs which are in the pipeline include Ahmedabad and across the world. Further
almost about 40 different SAPs in the immediate future would be established at various
locations all over INDIA. These are all addition to the existing pharmacies.
TABLE: I
YEAR NO.OF.PHARMACIES
2005-2006 206
2006-2007 310
2007-2008 420
2008-2009 661
CHART: I
25
No.of.pharmacies
APOLLO PHARMACY
700
600
500
400
300
200
100
0
2005- 2006- 2007- 2008-
2006 2007 2008 2009
yea r
TABLE: II
CHART: II
26
Category Wise Apollo Pharmacies
Hospital Based
Pharmacies
Clinic Based
Pharmacies
Standalone
Pharmacies
Careers:
The work environment at Apollo Pharmacy is open and informal. People are free to
27
innovative with ideas that benefit the organization and our customers. Ongoing training
enables new leadership skills to conquer newer challenges. Team members create a
unique pride of ownership among themselves, which is how the organization has rapidly
grown.
people with the right attitude are constantly moved up to higher positions. We believe in
giving employees an opportunity to get to know themselves, help them to build upon
Apollo Pharmacy attracts the best talent from various fields and is an equal opportunity
employer.
Advantage:
Quality
pharmacy operations management over the last 2 decades and are committed to
delivering best service in the industry. At Apollo Pharmacy, we believe in adhering to the
Genuine medicines
28
24-hour customer support
pharmacy services.
Computerized system
managed effectively. The system also discloses expiry date and batch numbers for
medicines.
enhance our customer's experience Apollo Pharmacy has introduced schemes like free
24-hour service
customers round the clock. Our 24-hour pharmacies dispense service benefits to our
Friendly pharmacist
pharmacist, who's always there to help customers with their medication needs.
29
Free Reminder Service
We give a friendly reminder call about your medication as per your request.
Should you wish to sign up for reminder service, do fill in your details.
Helpline services
For any queries related to your medication, please call our helpline service
Free Health Insurance of Rs.20, 000/-, once your purchases cross Rs.6, 000/-
a year.
Health newsletters
30
vii. Availability of other lifestyle products
CHAPTER – III
31
ABOUT THE CONCEPT
CHAPTER – III
Cost:
The word cost has a wide variety of meaning. In common use, the word cost
means price. Let it be assumed that cost is not the same as price. In management terms,
cost refers to the expenditure and not the price. It also refers to something that must be
sacrificed to obtain a particular thing. Thus cost is defined as “the amount of expenditure
amount measured in money of cash expended or other property transferred, capital stock
received or to be received.” Cost is used in three different senses as the expected cost of a
particular action, the cost of something purchased, and the cost of attaining some end,
32
profitability is measured for a period of time, such as a month or year, by comparing the
Revenues are the inflows of assets (such as cash) resulting from the sale
servicing customers. If the revenues of a period exceed the expenses of the same period,
net income results. Net income is often referred to as the earnings of the company. If
expenses exceed, the business has a net loss, and it has operated unprofitability.
data that assess the company’s past performance and current financial
that may have a direct effect on decisions made by many users of financial
statements.
ii. Present company investors and potential company investors are interested
solvency rather than its profitability. Short term solvency is affected by the
33
liquid assets, such as cash and other assets that will soon be converted to
cash. Since short-term debts must be paid soon, liquid assets must be
available for their payment. For example, a bank that is asked to extend a
equity. The larger the assets are in relation to the liabilities, the greater the
shrink significantly before its liabilities would exceed its assets and
If the replenishment system is efficient then less delivery time stock will be
required.
34
iii. To reduce ordering costs
i. To avoid lost sales: If the firms do not hold adequate amount of goods, then there is
ii. To gain quantity discounts: Many suppliers provide goods at reduced prices if the
iii. To reduce ordering costs: When the firm places fewer orders of large quantities,
35
CHAPTER – IV
36
DATA COLLECTION & DATA ANALYSIS
CHAPTER - IV
ii. Next the project trainee has study on heads of expenses and measures of Cost
Ashok Nagar4, No: 6, 9th Avenue Ashok Nagar, Chennai - 600083. Airport 5, -
1
Kilpauk pharmacy
2
Nungambakkam pharmacy
3
Sastri Nagar pharmacy
4
Ashok Nagar pharmacy
5
Airport pharmacy
37
TABLE: III
38
TABLE: IV
39
TABLE: V
40
TABLE: VI
41
TABLE: VII
42
TABLE: VIII
43
Calculation of Gross Profit in AIRPORT PHARMACY
2005-2006:
= 4782870.55 - 3693033.41
= Rs.1089837.14
= 22.79 %
2006-2007:
= Rs.1228540.39
= 24.96 %
2007-2008:
= 21.48 %
2008-2009:
44
Gross profit = 5765790.22 - 4916468.96
= Rs.849321.26
= 14.73 %
TABLE: IX
,, 2006-2007 24.96
,, 2007-2008 21.48
,, 2008-2009 14.73
CHART: III
45
Airport
30
24.96
25 22.79 21.48
Gross Profit %
20
14.73
15
10
5
0
2005- 2006- 2007- 2008-
2006 2007 2008 2009
year
2005-2006:
= 5300538.3 - 4178813.39
= Rs.1121724.91
= 21.16 %
2006-2007:
= Rs.1386751.83
= 24.92 %
46
2007-2008:
= Rs.1730975.8
= 22.58 %
2008-2009:
= 12.24 %
TABLE: X
,, 2006-2007 24.92
,, 2007-2008 22.58
,, 2008-2009 12.24
CHART: IV
47
Ashok Nagar
30
24.92
25 22.58
21.16
Gross Profit %
20
15 12.24
10
5
0
2005- 2006- 2007- 2008-
2006 2007 2008 2009
year
2005-2006:
= 6613604.55 - 5289373.95
= Rs.1324230.6
= 20.02 %
2006-2007:
= Rs.1654910.83
= 23.83 %
48
2007-2008:
= Rs.1407625.13
= 21.70 %
2008-2009:
= Rs.925800.38
= 13.01 %
TABLE: XI
,, 2006-2007 23.83
,, 2007-2008 21.70
,, 2008-2009 13.01
CHART: V
49
Kilpauk
30
23.83
25 21.7
Gross Profit %
20.02
20
15 13.01
10
5
0
2005- 2006- 2007- 2008-
2006 2007 2008 2009
year
2005-2006:
= 6655335.35 - 5322554.87
= Rs.1332780.48
= 20.03 %
2006-2007:
= Rs.1665547.25
= 23.83 %
50
2007-2008:
= Rs.1404194.88
= 21.34 %
2008-2009:
= Rs.1148513.32
= 14.44 %
TABLE: XII
,, 2006-2007 23.83
,, 2007-2008 21.34
,, 2008-2009 14.44
CHART: VI
51
Nungambakkam
30
23.83
Gross Profit %
25 21.34
20.03
20
14.44
15
10
5
0
2005- 2006- 2007- 2008-
2006 2007 2008 2009
year
2005-2006:
= 9083529.28 - 7363756.6
= Rs.1719772.68
= 18.93 %
2006-2007:
= Rs.2273949.14
= 23.84 %
52
2007-2008:
= Rs.1743562.2
= 22.25 %
2008-2009:
= Rs.1157414.51
= 13.11 %
TABLE: XIII
,, 2006-2007 23.84
,, 2007-2008 22.25
,, 2008-2009 13.11
CHART: VII
53
Sastri Nagar
30
23.84
25 22.25
Gross Profit % 18.93
20
15 13.11
10
5
0
2005- 2006- 2007- 2008-
2006 2007 2008 2009
year
TABLE: XIV
ANALYSIS
54
Ashok Nagar ,, 231719.27 233319.27 503179.16 547764.6
Kilpauk ,, 332063.85 342113.85 561473.48 488080.26
Nungambakkam ,, 311452.53 402652.53 684813.37 817466.75
Sastri Nagar ,, 339437.09 345537.09 343977.52 715030.4
Net profit = Gross profit – Employee costs – Administrative costs and other costs
2005-2006:
Net profit = Gross profit – Employee costs – Administrative costs and other costs
= Rs.269449.8
= 5.63 %
2006-2007:
= Rs.411789.5
55
Net profit % = 411789.5 / 4921574.8*100
= 8.37 %
2007-2008:
= Rs.14014.54
= 0.24 %
2008-2009:
= Rs.-583026.44
Net profit % = -583026.44 / 5765790.22*100
= -10.11 %
TABLE: XV
,, 2006-2007 8.37
,, 2007-2008 0.24
,, 2008-2009 -10.11
CHART: VIII
56
Airport
10 8.37
5.63
5
0.24
Net Profit %
0
2005- 2006- 2007- 2008-
-5 2006 2007 2008 2009
-10
-10.11
-15
year
2005-2006:
Net profit = Gross profit – Employee costs – Administrative costs and other costs
= Rs.583666.5
= 11.01 %
2006-2007:
= Rs.845256.4
57
= 15.19 %
2007-2008:
= Rs.809319.44
= 10.56 %
2008-2009:
= Rs.97065.78
= 1.92 %
TABLE: XVI
,, 2006-2007 15.19
,, 2007-2008 10.56
,, 2008-2009 1.92
CHART: IX
58
Ashok Nagar
16 15.19
14
Net Profit % 12 11.01 10.56
10
8
6
4 1.92
2
0
2005- 2006- 2007- 2008-
2006 2007 2008 2009
year
2005-2006:
Net profit = Gross profit – Employee costs – Administrative costs and other costs
= Rs.531872.9
= 8.04 %
2006-2007:
= Rs.849598.4
59
Net profit % = 849598.4 / 6944285.78
= 12.23 %
2007-2008:
= Rs.264209.99
= 4.07 %
2008-2009:
= Rs.-200728.42
= -2.82 %
TABLE: XVII
,, 2006-2007 12.23
,, 2007-2008 4.07
,, 2008-2009 -2.82
CHART: X
60
Net Profit of Apollo Pharmacy at Kilpauk
Kilpauk
14 12.23
12
10 8.04
Net Profit %
8
6 4.07
4
2
0
-2 2005- 2006- 2007- 2008-
-4 2006 2007 2008 2009
-2.82
year
2005-2006:
Net profit = Gross profit – Employee costs – Administrative costs and other costs
= Rs.549523.4
= 8.26 %
2006-2007:
= Rs.786754.5
61
= 11.26 %
2007-2008:
= Rs.245792.64
= 3.74 %
2008-2009:
= Rs.-190370.04
= -2.39 %
TABLE: XVIII
,, 2006-2007 11.26
,, 2007-2008 3.74
,, 2008-2009 -2.39
CHART: XI
62
Nungambakkam
12 11.26
10 8.26
8
Net Profit %
6
3.74
4
2
0
-2 2005- 2006- 2007- 2008-
2006 2007 2008 2009
-2.39
-4
year
2005-2006:
Net profit = Gross profit – Employee costs – Administrative costs and other costs
= Rs.835401.3
= 9.20 %
2006-2007:
= Rs.1396249
63
= 14.64 %
2007-2008:
= Rs.899179.63
= 11.47 %
2008-2009:
= Rs.-127840.68
= -1.45 %
TABLE: XIX
,, 2006-2007 14.64
,, 2007-2008 11.47
,, 2008-2009 -1.45
CHART: XII
64
Sastri Nagar
16 14.64
14
11.47
12
9.2
Net Profit %
10
8
6
4
2
0
-2 2005- 2006- 2007- 2008-
-1.45
-4 2006 2007 2008 2009
year
TABLE: XX
PURCHASES ON 2007-2008
TABLE: XXI
PURCHASES ON 2008-2009
65
STORES pharmacy)
Airport 4916468.96 4537609.3 92.29 378859.66 7.71
Ashok Nagar 7146314.46 6395756.26 89.5 750558.20 10.5
Kilpauk 6191589.29 5848678.2 85.74 955803.41 14.3
Nungambakkam 6804481.61 7289948.6 85.95 381050.06 14
Sastri Nagar 7670998.66 5308804.37 95.03 882784.92 4.97
CHART: XIII
Airport
OUTSIDE PURCHASES %
9
7.71
8
7
6 5.38
5
4
3
2
1
0
2007- 2008-
2008 2009
year
CHART: XIV
66
Outside purchases of Apollo pharmacy at Ashok Nagar
Ashok Nagar
OUTSIDE PURCHASES %
12
10.5
10
6 4.64
4
0
2007- 2008-
2008 2009
year
CHART: XV
Kilpauk
16 14.3
OUTSIDE PURCHASES %
14
12
10
7.49
8
6
4
2
0
2007- 2008-
2008 2009
year
CHART: XVI
67
Nungambakkam
16
OUTSIDE PURCHASES %
14
14
12
10
8
6
4 2.66
2
0
2007- 2008-
2008 2009
year
Sastri Nagar
8
OUTSIDE PURCHASES %
6.87
7
6
4.97
5
4
3
2
1
0
2007- 2008-
2008 2009
year
68
69
CHAPTER – V
CONCLUSION
CHAPTER - V
5.1. FINDINGS:
Next the project trainee has study on heads of expenses and measures of Cost
analysis for financial performance at Apollo pharmacy. So, the project trainee has
found out,
i. The required No. of items are not fully delivered to the branches and it is
adjusted with stock in hand and delivered at reduced size, some of the items
not in hand is delivered as postponed it will affect the sale of the particular
branch.
70
ii. The purchase and issue is run in the daily manner will increase the Operating
iii. The excess out side purchase made by the branches leads to minimize the
iv. The Reorder Level fixed to the each branches should be examined
periodically.
v. The above 5 pharmacy Income and Expenditure statement has the year by
year changing the expenditure as well as increase the no. of pharmacies. But 5
vi. 2005-2006 and 2006-2007 has the financial performance is good. Then 2007-
2008 and 2008-2009 has the financial performance is not a good. Because, no.
of. Pharmacies were increase as well as outside purchases are more in 2007-
vii. The pharmacies were purchase from outside was 5 to 15%. This 5 to 15%
outside purchases for cost of sales. But this outside purchases they have not
earned a profit also the transportation cost and conveyance were increased.
viii. Apollo was created a good image on the customer’s minds. But, why they
5.2. SUGGESTIONS:
not efficient to balance the demand and issues of the branches. So the
71
organization can be reduced cost in through better integration of Inventory
ii. The organization can make the bulk purchases and they should avoid outside
purchases.
iii. Avoid the outside purchases as well as the organization can distribute the
the efficiency of the sales personnel and also the purchase cost (order cost) is
also reduced.
iv. The organization can purchase their own or lease buildings they avoid the
rent.
v. The organization can purchase the own vehicles they have reduce the
transportation cost.
vi. Year by year there is an increase in the telephone charges. So avoid the
personal calls, and use the mails and SMS which will reduce the telephone
charges.
vii. Apollo was created a good image on the customer’s minds. So pharmacy can
reduce the advertisement costs. Because year by year sales was more.
viii. The above 5 pharmacy outside purchases they not earned a profit. Because
other pharmacy was earned a profit. But Apollo pharmacy not loses the
customer. So the Apollo pharmacy can make the pulk purchases they have
order cost is reduced, profit also more and customer also increases as well as
72
ix. The Apollo pharmacy follows the reorder point system is periodically. So
pharmacy can inform the stock level in daily basis to management. Because
the way easy to give the order to suppliers and supply the goods in pharmacy.
5.3. CONCLUSION:
From the study the trainee has come out with the following conclusions:
i. From the study on cost Control System of the organization, even though it is
making the bulk purchases as well as avoid the outside purchases. So they have
ii. It can be reduced through better integration of Inventory Control System through
internet based applications and it will be easy to manage all the operation of the
branches.
iii. The organization may concentrate more on purchases from the companies
purchase order.
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iv. The pharmacies can reduce the unnecessary cost, advertisement costs and
BIBLIOGRAPHY
Books:
Web Sites:
1. http://www.apollopharmacy.in/advantage.html
2. http://www.apollopharmacy.in/locator.php
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3. http://www.apollopharmacy.in/services.html
4. http://www.apollopharmacy.in/services.html
Annual Reports:
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