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Office Solutions LTD.: (Business Plan)
Office Solutions LTD.: (Business Plan)
Ltd.
[BUSINESS
PLAN]
CONTENTS
CONTENTS............................................................................................................. 2
PROJECT CONCEPT.................................................................................................4
LOCATION .......................................................................................................... 5
STATIONERY....................................................................................................5
HUBS............................................................................................................... 5
TYPE OF BUSINESS.............................................................................................6
MANAGEMENT....................................................................................................... 6
MEANS OF FINANCING...........................................................................................9
ENVIRONMENTAL SCANNING...............................................................................10
MARKETING PLAN................................................................................................12
PRODUCT MIX......................................................................................................16
SENSITIVITY ANALYSIS.........................................................................................17
FUTURE PLANS.................................................................................................... 18
CALCULATION OF DEPRECIATION........................................................................22
....................................................................................................................22
.................................................................................26
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REVENUE REALISATION FOR HUBS...............................26
RATIOS...................................................30
CONCLUSION....................................................................................................... 31
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PROJECT CONCEPT
Thus, the entry of a player into such a market with an effort to integrate
the market seems extremely lucrative. This sector ranks extremely low in
quality service, feedback and operation, in particular supply chain
management.
Using the staff functions of liaison officers along with others we see the
concern having an excellent, synchronized set-up to create a stationery
concern with no parallel in administration and other operational activities.
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LOCATION
STATIONERY
• For supplying of stationery the concern proposes to have a
centralized set-up at BYCULLA INDUSTRIAL ESTATE.
• This shall help in efficient management and quality service.
HUBS
• For this, the management and decision-making authorities have
approved that it is best to go in for a decentralized set-up.
• The two factors determining location in this context are:
Proximity
Time Service
• Since functions of printing and other lateral services, need to be in
close proximity to offices (consumers), hubs shall be established
close to the various business districts.
• In order to contain costs, it has been decided that these hubs would
be based in areas adjoining the business districts. This way, the
concern could benefit from cheaper real-estate prices.
• A centralized set-up could lead the concern not only to distance
itself from the customers but also delay its time service.
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TYPE OF BUSINESS
Initially the marketing will be carried out by us to cut down on cost and
build a good client base so that new employees can then capitalise on the
existing resources and can further add to the revenues by bringing in
more company units.
The management will basically constitute us initially and when profits are
rationally high we will induct professionals even in our place. We aim to
make it a professionally run business.
We will look for good marketing skills in the employees whom we will be
inducting and also good bargaining power as that will determine to a
great extent the profitability as in this unorganised sector otherwise it will
be hard to survive.
MANAGEMENT
The business would essentially require skilled labour at the lower levels
with a few more at the middle level. Manpower costs would not be very
high as the cost of acquiring these human assets at the required level is
nominal.
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People Needed In Stationery & Supplies: (at the end of the year)
Promoters 2
Administration 4+2
Marketing 5
Accounts 6
Delivery Boys 12
TOTAL 31
Computer Operator 1
Printing Supervisors 2
Staff 2
TOTAL 5
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1) Promoters- The primary job of the promoter is to leverage on existing
personal relations and the creation of newer relations to ensure a base
of patrons and customers. A majority of the capital shall be invested by
the promoters. In the initial months, marketing activities shall rest with
the promoters. However, later as rapid growth is predicted, inducting
professions would be vital.
2) Administration-
a) Supply Chain Officer: The person assigned with this role shall co-
ordinate the entire supply chain. With huge volumes of goods to be
procured and delivered, we would need to arrange for the required
goods from our suppliers and the right goods we delivered to the
right party. This causes a requirement for a professional adept in
handling the entire supply chain. Inventory management (even for
the short period that it is held) would be taken care of by the SCO.
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3) Delivery Boys: Entails delivering all stationery supplies to clients. They
would also have to collect supplies for the next day towards the
evening of the previous day. They would be responsible for delivering
the consignments as well as the invoices. The responsibility for loading
and unloading would be theirs. Some of the delivery boys shall be
trained drivers and be compensated accordingly.
MEANS OF FINANCING
Debt shall be 37.5% of the project cost whereas equity shall be 62.5%.
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• The hubs shall obtain its raw materials required for printing from the
stationery supply business. Its stocks shall be supplied on a weekly
basis.
ENVIRONMENTAL SCANNING
Supplies for other products like files, pens shall be done from producers
once sufficient volumes are generated.
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• 1 Delivery Van can cater to 30 offices in a day.
However, in the projections it is seen that the entire capacity has not
been assumed to be used yet we declare profits. Thus, the scope of
profits is higher than estimated.
• The concern believes that its suppliers would not extend them a
credit period until 6 months by which the concern establishes itself
with the suppliers and offer to purchase substantial volumes from
the suppliers.
• Thus, for the first 6 months, the concern would accrue 50% of its
revenues in the next month but pay for it while purchase.
• After 6 months, the concern would seek a 15 day credit period from
its suppliers. After this, the payments to be made will be made in
the same period as payments to be received. Thus, cash will be
rotated and there shall not be over-straining of cash resources.
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• Taking the first year of business into consideration, it is seen due to
above circumstances that inflow and outflow is simultaneous and
the need for working capital does not affect profitability.
• For the printing hubs, the suppliers are the stationery business and
the customers are the offices. Hereto, we work out an equal credit
period with customers and suppliers, eliminating a strain on cash
resources.
MARKETING PLAN
With a product mix like ours and an organized player like us entering a
fragmented and unorganized market with an extremely competent set of
promoters it should not be a problem in bagging contracts from
companies for stationary supply and printing.
This field that we propose to enter is not organized and very fragmented.
The need of the day is quality service in time. We propose to come up as
an organized player and also provide a range of other services like
printing business cards, brochures, annual reports, envelopes and
letterheads which will be done at any of our 4 hubs. Our hubs which cover
south, central and western parts of Mumbai will cater to these needs.
Providing these services in an organized fashion as an organized player
gives us an edge above the rest.
Existing Chain
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Our Planned supply chain
In the first 3 months the promoters will be marketing for the firm. Later
we plan to gradually hire a total of 16 marketing executives.
Our marketing team consists of two executives who will work towards
acquiring contracts and getting business to the firm. The marketing team
will be driven by a task oriented model. They will have a target which will
be preset. Their incentives will be a percent of the business brought in,
after a particular slab.
We believe that a well paid staff will be a highly productive one. For this
purpose we have come up with an incentive plan which is target oriented
and very lucrative and also decided to pay our employees a yearly bonus
of 20% of their yearly salaries.
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200-300 units Rs 150/unit
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In addition, despite a small clientele the existing players lack the
ability to deliver customer service and maintain client relations.
Lack of strategy is another deterrent of the existing players.
• Sound Management:
As has been previously mentioned management, administration
and strategy formulation is absent in the operations and
functioning of the existing players. The method of operation is
highly conservative and does not focus on new-age philosophies
of volume sales, customer satisfaction, inventory levels etc.
The sophistication of application of such techniques shall hold
the proposed concern in good stead in the market place.
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accruals and revenues but contribute to better PR and serve as
an attractive marketing package.
PRODUCT MIX
STATIONERY -
1) Printing –
• Business Cards
• Annual Reports
• Letter- Heads
• Envelopes
• Brochures
3) Binding
SENSITIVITY ANALYSIS
Sensitivity is a factor of measuring the bearing a certain factor has the
economics and business of a good, commodity or product.
Paper and ink form a major share of raw materials. Thus, the price of
these inputs has the capability to damage the existing price structure.
Thus, sensitivity to raw materials is HIGH. This is emphasized in the raw
material to output ratio.
2) Sensitivity to price:
3) Sensitivity to Volume:
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This business is sensitive to volume. All estimates are based on a
respectable percentage of productivity. Every resource employed has a
productivity to be achieved which has been designed such that resources
do not idle. Thus, the concern is extremely sensitive to productivity and
volume sales are to be achieved.
The debt borrowed is extremely low. Apart from that ,the gestation period
of the firm is extremely low. Money does not get blocked in long credit
periods due to its low denomination. Thus, owing to low debt and steady
rotation of cash , the concern shows LOW sensitivity to raw material
prices.
5) Sensitivity to Obsolescence:
The products and services provided by the firm, especially the printing
hubs is dependent on latest technologies for higher productivity. This is a
key driver of volume sales. However, the machines have a life span of 5
years in which one does not observe rapid change in technology. A proper
procurement policy can minimize risks of faulty and old technology. Thus,
the concern shows AVERAGE sensitivity to obsolescence of technology.
FUTURE PLANS
A roll-out across major cities in India will ensure that the concern
would be one of the first to be an organized player and thus the
many benefits of being an organised player would accrue to the
concern.
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• Additional printing facilities for diaries ,calendars and
customized stationery printing-
Supplies of food, maps, books and other products are part of the
job of ship chandling. It involves supplying ships commodities of
daily use. Margins of this business are extremely high. The
promoters believe that this sector has growing potential due to
the growing shipping business in India.
CAPITAL
EXPENDITURE
S.No Quantit
. Item To Be Spent On Price y Amount
TOTAL 59,45,000
Preoperative Expenses
Reasons
Will be inducted in the 3rd month of
operations once scales of economy become
favourable. Will help in speedier and
efficient operations.
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CALCULATION OF
DEPRECIATION
Cost of
Item Product Life Rate Product Depreciation
Distribution
1 Van 5 20% 36,00,000 7,20,000
Two-
2 Wheelers 10 10% 1,80,000 18,000
3 Crates 1 100% 30,000 30,000
Carriage
4 Trolleys 1 100% 5,000 5,000
Machinery in
5 Hubs 5 20% 18,00,000 1,80,000
TOTAL 9,53,000
RENT(monthly)
Location of Hubs Amount
Parel 40000
Andheri East 40000
Grant Road 45000
Dharavi 35000
Total 160000
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HUB COST STATEMENT
Hubs Rental 40000 40000 40000 40000 40000 40000 480000 480000 480000
Utilities:
Electricity 15000 15000 15000 15000 15000 15000 180000 180000 180000
Tel. Bill 2000 2000 2000 2000 2000 2000 24000 24000 24000
Internet 2000 2000 2000 2000 2000 2000 24000 24000 24000
Consumables 10000 10000 10000 10000 10000 10000 12000 12000 12000
Raw Material:
Paper 37500 45000 52500 60000 67500 71250 761250 855000 855000
Ink 20000 24000 28000 32000 36000 38000 406000 456000 456000
Misc. 12500 15000 17500 20000 22500 23750 253750 285000 285000
Salaries and
Wages 31000 31000 31000 31000 31000 31000 372000 372000 372000
Selling Exp. 400 450 450 500 500 600 6500 7200 7200
Maintenance 5000 5000 5000 5000 5000 5000 60000 60000 60000
Total 175400 189450 203450 217500 231500 238600 2579500 2755200 2755200
Total for 4 hubs 701600 757800 813800 870000 926000 954400 10318000 110208000 11020800
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REVENUE REALISATION
FOR HUBS HEAD OFFICE COST
Products M1 M2
STATEMENT
M3 M4 M5 M6
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Total 91500 148500 223500 301500 446000 606500 5465000 7278000 7278000
COST OF STATIONERY
TO BE SOLD
Year 1
Month No. of Business Units Amt. Cost
1 30 8000 240000
2 50 8000 400000
3 100 8000 800000
4 300 8000 2400000
5 600 8000 4800000
6 900 8000 7200000
7 1200 8000 9600000
8 1500 8000 12000000
9 1800 8000 14400000
10 2100 8000 16800000
11 2400 8000 19200000
12 2700 8000 21600000
Total 10,94,40,000
Year 2
2700 * 12 8000 25,92,00,000
Year 3
2700 * 12 8000 25,92,00,000
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REVENUE GENERATION FROM STATIONERY
SALES
No. of
Month Companies Total Expected Revenues
1 30 3,00,000
2 50 5,00,000
3 100 10,00,000
4 300 30,00,000
5 600 60,00,000
6 900 90,00,000
7 1200 120,00,000
8 1500 150,00,000
9 1800 180,00,000
10 2100 210,00,000
11 2400 240,00,000
12 2700 270,00,000
Total 13,68,00,000
Reasons for increase - 6 promoters carrying on marketing operations
initially
270,00,000 *
Year 2 12 32,40,00,000
270,00,000 *
Year 3 12 32,40,00,000
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ESTIMATES OF PROFITABILITY
OF OFFICE SOLUTIONS LTD.
YEAR ENDING FY1 FY2 FY3
Expenses -
Rentals 1970000 1970000 1970000
Raw Material
a. Paper 3045000 3420000 3420000
b. Ink 1624000 1824000 1824000
c. Misc. 1015000 1140000 1140000
d. Cost Of Stationery 10,94,40,000 25,92,00,000 25,92,00,000
Selling Expenses:
Travel exp. 40000 28800 28800
Petrol 409500 630000 630000
Incentive Kitty 90000 120000 120000
Marketing 200000 240000 240000
Sales -
a. Hubs 6,09,00,000 6,84,00,000 6,84,00,000
b. Office Stationery 13,68,00,000 32,40,00,000 32,40,00,000
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Gross Profit 60900000 68400000 68400000
RATIOS
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CONCLUSION
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advantage of the requirements of big
corporates.
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