David Halverson

davidhalverson@iwon.com

DESCRIPTION:

I am an energetic, detailed-oriented, take charge type of manager with the personal enthusiasm,
integrity and professional ability to positively motivate co-workers and volunteers. I’ve always
demonstrated superior customer service with personalized attention while getting the job done on
time and within budget. Now I am seeking to effectively combine those professional and
humanitarian experiences to contribute to a company’s operation and profit. Targeting either Sales,
Customer Service, Community Outreach or Training departments.

EMPLOYMENT HISTORY:

Missionary to Brazil
Igreja Capela do Calvario
Rio de Janeiro, Brazil
06/2009 – 12/2009

I was asked to go down to Rio de Janeiro to help a small church in a variety of practical ministries
within the church while also ministering to the church body and surrounding community. Duties
involved revamping and installing a new audio system along with physically renovating the interior
and exterior of the church. Also I was heavily involved in teaching, personal and spiritual
counseling, organizing the church service along with going out on the streets compassionately
engaging and serving the needs of the people of Rio de Janeiro.

Sales Specialist
Lowe’s
Sarasota, FL.
03/2007 – 06/2008

Served as a flooring sales specialist responsible for direct personal interaction with customers. Professionally
advising and assisting customers in making their flooring decisions with the proper product selection, estimating
job requirements, closing sells and finalizing contracts. Managed and supervised the entire sale-to-installation
process by coordinating with the various installers, contractors, flooring suppliers and customers to ensure that
the project ran smoothly, finished on-time and within quoted budget.

Missionary and Volunteer to Mississippi

Mt. Carmel Baptist Church
Hattiesburg, MS.
09/2005 – 04/2006

Volunteered in the “Hurricane Katrina” relief efforts. Hit the ground running by setting-up, organizing and
managing the day-to-day operation of Mt. Carmel’s Distribution Warehouse. Duties included; coordinating and
supervising volunteers, Missionary groups and church members in scheduling and making deliveries of
emergency supplies to the other hard-hit churches along the Gulf Coast. Later, when Mt. Carmel began a local
Outreach Program, I took on additional responsibilities as a Lead Carpenter and Coordinator to renovate and fix-
up neighborhood houses to be used by the families displaced by “Katrina.”
Assistant Technical Director
Kensington Community Church
Troy, MI.
10/2004 – 08/2005

Responsible for scheduling, motivating and job assignments for 75 volunteers in the weekly transformation of a
local High School for Sunday morning Church services (2300 members.) Duties included the supervision and
coordination of crews in the setting up of audio, video and other technical requirements in the auditorium along
with arranging, preparing and setting-up the various classrooms used for Bible studies, nurseries, Children
ministries and other special event activities.

Missionary to Canada
Lighthouse Community Church
Sarnia, Ontario, Canada
04/2003 – 04/2005

Assisted in developing, coordinating and taking a lead role in the Church’s Compassion and Outreach ministries
serving the surrounding community. Supervised all technical requirements for weekly Church services. Also, I
personally made myself available to church members helping them in whatever capacity they needed from all
types of handyman and home repairs, hospital visitations, spiritual counseling, personal fellowship, bible studies
and community events. Beyond my church duties, I volunteered four mornings a week at the local Food Bank
and Soup Kitchen compassionately serving those in need.

Customer Service Representative

ADT – Security Services
Sarasota, FL.
10/2001 – 03/2003

Worked at a 24-hour National Call Center answering the customer's technical, service and product related
questions while monitoring business and residential security systems. Notified clients about security concerns,
offered solutions, dispatched the proper authorities and scheduled work crews when needed.

Executive Producer
Midnight Shadow Productions
Washington, D.C.
02/1990 – 06/2001

Utilized my creative talents to manage, produce and direct a wide variety of award-winning video projects for
Marketing, Technical Training, Human Resources and Special Event Programming for "Fortune 500"
companies. Including; MCI WorldCom, Marriott Corporation, NEC of America, Bell Atlantic, Armstrong
Worldwide Flooring, Jack Morton Productions, American Media, Tall Pony Productions and others.

Site Manager
Pitney-Bowes
Washington, D.C.
03/1997 – 02/1999

Managed, supervised and scheduled 45 production personnel operating a 24-hour Copy facility, Fax center,
Mailroom and Conference rooms at the largest "Intellectual Property” law firm in the United States. Directly
responsible for hiring personnel, maximizing resources, training staff, inventory controls, employee reviews,
personnel records, corporate communications, monthly reports, equipment maintenance and production logs.
Shift Supervisor
Kinko’s
Washington, D.C.
07/1995 – 03/1997

Supervised, scheduled and assigned duties for customer service and production personnel at a fast-paced retail
environment, generating over $700,000 in monthly retail sales. Directly responsible for daily cash receipts, project
logs, inventory controls, crew schedules, client deliveries, employee reviews, frontline customer interaction and
problem resolution.

HONORS and ABILITIES:

Missionary to Brazil developing practical ministries within a newly formed church.

Developed and initiated Homeless and Jail ministries in several cities across the country.

Missionary and Volunteer for Hurricane Katrina relief in Mississippi and Louisiana.

Missionary to Canada helping a small church get established.

Certified Instructor teaching religion classes in the Florida State Prisons.

Volunteer at Food Banks and Soup Kitchens compassionately serving those in need.

Trained Volunteer for the Southern Baptist Disaster Relief Organization.

Volunteer with Habitat for Humanity.

Accomplished in general carpentry and other handyman duties.

Effectively able to communicate both written and orally with a vast array of clients, outside contractors,
vendors, corporate executives, co-workers, volunteers and production personnel.

Computer proficient in Windows, Microsoft Word, PowerPoint, Visio, Excel, WordPerfect, PhotoShop,
PageMaker and other business applications.

Wrote procedural manuals, business reports, corporate communications, company brochures, screenplays,
newspaper ads and other printed materials.

Strong hands-on and working knowledge of Xerox, OCE and Canon Copiers.

Grew-up in the Midwest working at our family-owned business taking great personal pride in customer service
and client satisfaction.

Most importantly, I have a very solid work ethic and strong moral belief system.

EDUCATION:

B.A. in Speech / Minor in Marketing

University of Northern Iowa